Charles Strom
The Operator
Execution, delivery and performance, gets the hard thing done.
Charles Strom is The Operator because his career rests on the unglamorous infrastructure of scale: throughput, accuracy, cost, and quality control systems honed across hundreds of thousands of diagnostic tests at Quest. His candor about Liquid Diagnostics, acknowledging a game-changing technology that has not yet changed the game, is the tell.
“Yeah, well, that was fabulous. So, again, this was a cold call. I started out between my freshman in sophomore year of college. And my advisor and the master of my college was a scientist named Richard Goldsby. And he said, hey, I have a buddy, Dr. William Nyhan, out in San Diego.”
“Yeah, Baron, that's a great point. So, you know, the issue is, you know, I know now that after my third booster, the third shot, so the first booster, that my level's now eight months out are the same as they were two weeks after my third booster. So I don't feel that at this moment I need a fourth booster.”
“I was in semi-retirement and I got a call from a children's hospital Los Angeles saying we have such a backlog of patients that need to see clinical geneticists and especially my subspecialty which is biochemical genetics back from the days with William Nyhant and this was actually right before the pandemic And Dr.”
“So I had worked at Quest Diagnostics for 16 years basically running all the genetics laboratories and after I left I took a temporary position to be the director of the molecular pathology laboratories at UCLA. This was because of they were trying to recruit a permanent director.”
Masters in Business: “Charles Strom on the Diagnostics Industry”
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