Vicky Foxcroft
MP for Lewisham North · Labour · United Kingdom
“The commission gathered evidence from academics, youth workers, educators and, most importantly, young people themselves. It showed how many different factors influence a young person’s life.”
“Young people are our future. They are the future politicians, technicians, writers, sportspeople, physiotherapists or whatever they want to be. The laws, policies and funding that we put forward must help in building their future.”
“Strong mentors and trusted adults can deliver a change in attitude and get someone on the path towards a better future. Access to sport, youth activities and culture, improves a whole variety of outcomes. However, Government must go further with their ambitions.”
“I declare an interest: I have not smoked for more than a decade, and I vape. Does the Minister agree that we have to be careful that the language we use does not discourage people from changing from smoking to vaping? Vaping has been shown to be successful in getting many people to stop smoking. The health benefits are there.”
“Q10. Housing is one of the biggest issues in my constituency. Lewisham council is working hard to improve things, and is bringing its housing stock back in house.”
“I completely agree with everything the right hon. Gentleman has articulated so well. At the time, some saw this as a controversial topic for a private Member’s Bill—I am sure there have been more controversial topics since. [ Laughter.”
The complete record
Every one of 600 lines we hold for Vicky Foxcroft, in date order, each linked to its source. Free to read, in full, without an account. Page 2 of 12.
“13. Whether he has taken recent steps with Cabinet colleagues to ensure that people with disabilities can access their child trust fund when they turn 18.”
“The only way for parents of young people without capacity to access their child trust fund is through a deputyship order. After consulting on the introduction of a mental capacity small payment scheme, which would allow a suitable person temporary access to release the funds, Ministers opted not to legislate, and instead introduced a toolkit, as has been said. Over 80,000 young people in England and Wales remain locked out of their child trust fund, so would the Minister agree to look at this again?”
“Labour has a plan to grow the economy, put money back in people’s pockets, make work pay and be the party of pensioners again. Although it is not within the Minister’s power to call a general election, perhaps he could have a word with someone who can.”
“When the Tories broke the triple lock, which has been vital in protecting pensioners’ incomes and providing security, we campaigned against that. Under Labour, the triple lock is safe. Furthermore, we will never put the nation’s financial stability at risk by playing fast and loose with the economy. We will tackle the cost of living crisis head-on and ensure that individuals have the security they deserve in retirement. We will give future pensioners the ability to prepare for retirement with confidence by creating more better-paid jobs in every part of the country, helping people get into, stay in and get on in work, and championing decent second pensions for all. Pensioners, along with everyone else in the country, need change.”
“We are living longer—one in four babies born today will be around to celebrate their 100th birthday—yet the Centre for Ageing Better says that a financially secure and healthy later life is becoming increasingly unlikely for millions of people. Labour’s record on pensions is clear. We lifted a million pensioners out of poverty. We introduced pension credit, boosting the incomes of the poorest pensioners, a disproportionate number of whom were women. As my right hon. Friend the Member for East Ham (Sir Stephen Timms) rightly pointed out, we created automatic enrolment, which brought 10 million more people into workplace pensions and gave them a level of retirement income they otherwise never would have had.”
“Working people will feel the cost of Tory chaos for years to come, with the Government’s failure to make work pay wiping thousands of pounds off the value of the average pension pot. All that is before we get to the Government’s broken promises on the triple lock, and the billions that the right hon. Member for South West Norfolk (Elizabeth Truss) wiped off pension funds with her disastrous mini-Budget. We may not represent the same party, but I hope that the right hon. Member for Orkney and Shetland will agree that older people are paying a heavy economic price for the mess created by the Tories. The number of people aged over 65 will increase from 11 million to 14.5 million over the next 20 years.”
“In the midst of a cost of living crisis that is hitting pensioners hard, the Government are failing to ensure that families are getting the support that they are entitled to; up to 880,000 eligible pensioners are not claiming pension credit. When we look at various workplace pensions, our analysis shows that average pension pots are £6,300 smaller than they would have been had wages grown at the rate they did under the last Labour Government. A worker on average earnings can expect to have amassed a £70,600 pension pot since 2010. However, if wages during that period had grown at the rate they did under Labour, the same worker would have built up a £76,900 pot.”
“On their watch, one in five pensioners now lives in poverty; gas and electricity bills have rocketed; mortgages and rents have gone through the roof, and more older people are renting into retirement; and increasing numbers of pensioners are relying on their hard-earned savings to get by. Analysis carried out recently by Labour has shown that the state pension is the main source of income for more than 6 million people. Women, over-75s and single pensioners would pay the heaviest price if the Tories cut the state pension to fill the £46 billion tax black hole created by their unfunded proposal to cut national insurance. That would see the pension cut by £96 a week, or pensioners paying more in tax. That is proof that you can’t trust the Tories with the state pension.”
“Friend the Member for Leeds West (Rachel Reeves) announced a wide-ranging pensions review. Our review will look across the whole sector. It will set out proposals to ensure that individuals get the best possible returns, and will identify the barriers to pension funds investing more in UK productive assets. Perhaps a quick review of the track records of Labour and the Conservatives will provide further evidence of why Labour is best placed to hold that review. Under the last Labour Government, pensioner poverty halved—a million were lifted out of poverty. So how are things going under the Conservatives?”
“There are three types of pension in this country: defined benefit, defined contribution and the state pension. All have been touched on at various points during this debate. We have reached something of a critical moment in pensions policy. The last far-reaching review of the UK’s pension system, carried out by the Pensions Commission, reported in 2005. Since then, the UK has weathered a global financial crisis, a pandemic and the highest levels of inflation for almost 40 years. Over the same period, home ownership rates have fallen and there has been a big rise in self-employment, thanks to the gig economy. In short, the way people are—or are not—saving for their retirement has changed, and we need to determine whether the current pensions landscape is still working. That is why in November my right hon.”
“When they contacted me last year, my constituent outlined how, in practical terms, BP’s decision to override the recommendations of its pension fund trustees meant that the pensions of some 60,000 individuals in the UK had declined, in real terms, by 11% in just two years. For an individual in their 60s on an average pension, that 11% cut equates to a loss of income of about £60,000 across their retirement. Some 16,000 of the individuals affected are in their 80s and 90s, and it is not a great leap to assume that many may be in poor health and may have faced spiralling energy costs over the last few years. That is just one example of the huge impact that policy changes can have on individuals. Let me turn to the wider pensions landscape.”
“Although it would be naive to think that nothing could change during the intervening decades, people make decisions about how they will afford their retirement when they enrol in a pension scheme. The right hon. Member for Orkney and Shetland has previously spoken in this place about the emotional representations he has received from people affected by the changes to the BP defined benefit scheme. I am sure nobody here could fail to be moved by the words of the dying BP pensioner who was told that his widow will no longer be protected from inflation, despite previous assurances. Pensions are, after all, not only an income while we are alive. They are also a way of providing for loved ones after we are gone. My Lewisham, Deptford, constituency is not so well known for its oil and gas, but I have a constituent who is affected.”
“Members and their constituents, and that he will update hon. Members who have so doughtily put forward their constituents’ cases. I worked as a trade union official in a previous life, and I represented many members in pension disputes, so I have experience of this area. I thank the Backbench Business Committee for granting this debate, and I thank colleagues for their valuable and insightful contributions. Young people are frequently, quite rightly, advised to start planning for their retirement as early as possible. When people make plans for their future, they do so in good faith. A contract is effectively created between employer, or state, and employee to provide for an income to be paid in later life.”
“I congratulate the right hon. Member for Orkney and Shetland (Mr Carmichael) on securing and opening this debate. He has spoken passionately about this subject in the House before, especially in relation to the BP, Shell and other oil and gas schemes, and about the way that decisions are being made because of concerns other than the best interests of scheme members. I admire his knowledge and determination to support those who have been affected by adverse changes to their pension schemes. My good friend, my hon. Friend the Member for Cardiff South and Penarth (Stephen Doughty), passionately raised the case of his constituents who are Allied Steel and Wire pensioners, and he spoke of the need for the Government to carefully consider the Select Committee’s report. I hope that the Minister will meet hon.”
“Friend the Member for Cynon Valley tried a few times to say: we need to stop the dehumanisation of benefit claimants, such as those who access carer’s allowance who we all know add so much to this country.”
“As set out in our new deal for working people, our priority will be care workers receiving the pay, conditions and training they need to provide great care and stay working in the sector. We will establish a new partnership with families who care for their loved ones to ensure that they do not put themselves at risk simply by looking after the people they love. We will also support unpaid carers by introducing the right to flexible working and providing time away from work for caring responsibilities. We will join up services and support so that families do not have to battle their way around the system. We will give people in care homes a new legal right to see their loved ones. I want to finish on something my hon.”
“In order to ensure that unpaid carers are getting the support and recognition they deserve, we must look beyond the issue of carer’s allowance. My hon. Friend the Member for Oldham East and Saddleworth (Debbie Abrahams) aptly pointed that out and shared her experiences of the strain put on families to provide essential support to their loved ones. A Labour Government will transform social care for older people, children and disabled people. Alongside our 10-year plan for change and modernisation of the NHS, Labour will deliver a long-term plan for the reform of adult social care that will lead to a world-class national care service. Our fair deal for carers will ensure that both paid and unpaid carers are valued and supported.”
“I hope the Minister will inform us of the Government’s thinking. We have all seen recent examples in the press of people who have been forced to repay thousands after breaching the income threshold by as little as a few pounds a week. Just as disabled people and those with long-term illnesses often describe feeling demonised and humiliated by the benefits system, sadly so too do their carers. The Government need to urgently investigate the overpayment issue and outline what steps they are taking to ensure this does not happen in future, including by publishing their report in full. As my hon. Friend the Member for Cynon Valley (Beth Winter) pointed out, some people are not receiving the benefits they are entitled to.”
“As others have said, this debate is especially timely given the recent stories we have seen in the press about carer’s allowance overpayment. Those in receipt of the benefit are allowed to have a second income from a job, but there is a strict limit on how much they can earn; currently it is £151 a week. If a carer’s income rises above that, by working a few extra hours, for instance, they forfeit the entire benefit. That results in overpayment, which the DWP then seeks to recover. Repayments can build up an incredible amount, because even if the weekly earnings limit is exceeded by as little as £1, claimants automatically become ineligible for the entire allowance. The Committee chaired by my right hon. Friend the Member for East Ham has rightly asked whether the Government can raise the earning limit.”
“To be eligible for carer’s allowance, an individual must provide at least 35 hours of unpaid care per week, and the person they care for must be in receipt of certain benefits. However, as my hon. Friend the Member for Worsley and Eccles South (Barbara Keeley) pointed out, young carers in full-time education are not eligible for carer’s allowance. The main route to qualifying is now via personal independence payment—three words that strike fear into the hearts of many. I am sure everyone here will have heard PIP horror stories from their constituency casework. I could talk all afternoon and into the late evening about the problems with PIP, but I will leave that for another time. We have had many debates on it.”
“I pay tribute to them, and to the many organisations such as Carers UK and the Carers Trust that support them and stand up for their rights. As my hon. Friend the Member for Neath said, carers are unsung heroes, providing care around the clock and saving the taxpayer quite literally billions of pounds, as many Members have pointed out. As my right hon. Friend the Member for East Ham so eloquently put it—I know his Select Committee has been working on this—carers simply do not get enough money to survive. As we have already heard, there are around 5.7 million unpaid carers in the UK. As my hon. Friend the Member for Wirral West (Margaret Greenwood) pointed out, 72% are women, and 44% of those of working age who provide full-time care live in poverty. Carers should not be living—surviving—in poverty.”
“It is a pleasure to serve under your chairship, Mrs Cummins. I am grateful for the opportunity to respond on behalf of the shadow Work and Pensions team. I start by congratulating my hon. Friend the Member for Neath (Christina Rees) on securing this afternoon’s debate, and by thanking the thousands of people who signed the petition that triggered it. It does not surprise me that my right hon. Friend the Member for East Ham (Sir Stephen Timms) has the largest number of constituents in support of the petition, given the work he does as Chair of the Work and Pensions Committee. As shadow Minister for Disabled People, I come into contact with a lot of unpaid carers. As a society, we should be incredibly grateful for everything they do.”
“I am really glad that the Minister has been re-promoted, which we forgot to mention. I am happy to send her all the stuff that the Opposition are looking to do. Of course, we are more than happy if the Conservatives want to pinch some more of our policies in the future.”
“In doing so, Labour will work with employers, trade unions and other stakeholders to support the wellbeing of workers and their long-term physical and mental health. Most importantly, a future Labour Government are committed to working with disabled people to break down the barriers they face in everyday life. We know they are the experts by experience.”
“I really hope that she remembers to respond to that point. I know that issues with the benefits system cannot be fixed overnight, but as my right hon. Friend the Member for East Ham (Sir Stephen Timms) said—I have heard him say this many times—why do we not just make sure that assessments are recorded as standard? That is a simple thing that can be done straightaway. A future Labour Government will provide a reliable safety net for people who lose their job or cannot work due to ill health or disability. Where appropriate, we will help people on their journey back into work by allowing them to try paid work without the need for reassessments if it does not work out. We will also replace the current system of work capability assessments with a system that supports people to live with dignity and security.”
“As has been referenced, Rosemary Kayess, the chair of the UN committee said: “We find a pervasive framework and rhetoric that devalues disabled people and undermines their human dignity. Reforms within social welfare benefits are premised on a notion that disabled people are undeserving and skiving off and defrauding the system. This has resulted in hate speech and hostility towards disabled people.” Put simply, the current system is flawed. It is little wonder then that we see so many desperate constituents in our advice surgeries who are afraid that the DWP will take away their income. Quite frankly, we should all be ashamed. My right hon. Friend the Member for Hayes and Harlington (John McDonnell) asked the Minister to meet the ME community to look at how we can reform the system.”
“Welfare reforms brought in during the coalition years, coupled with austerity, seemed to have been based on the premise that disabled people are undeserving and out to defraud the system. These moves, coupled with the fact that disabled people have been disproportionately affected by the pandemic and the cost of living crisis, have led to a regression in disabled people’s rights over the last 14 years. That is not just my opinion. As my hon. Friend the Member for Leeds East (Richard Burgon) so passionately put it, the UN agrees. I am ashamed to say that eight years ago, the UK became the first country ever to be found to have breached the UN convention on the rights of disabled people.”
“I am shadow Minister for disabled people, so it is no surprise for Members to hear me say that PIP and other disability benefits are a regular feature of the conversations that I have with disabled people, and disabled people’s organisations and charities. I can assure the House that even a brief mention of the phrases “PIP assessment” and “work capability assessment” is enough to strike genuine fear into the hearts of many. Disabled people tell me they feel demonised and humiliated by having to explain their conditions over and over again.Quite simply, as many have said, they do not trust the DWP to make the right decisions. It is not difficult to see how we got to this point.”
“It is a pleasure to serve under your chairmanship, Mrs Latham. I congratulate my hon. Friend the Member for Slough (Mr Dhesi) on securing this debate. When he was a member of the shadow Transport team, he joined me in meeting disabled people to discuss accessibility, and he continues to champion their rights in his constituency and beyond. He spoke passionately about stories of his constituents in tears. My hon. Friend the Member for Newport West (Ruth Jones) spoke of the challenges that her constituent, Elinor, faced when finding that her benefit had been cut, before being reinstated; this causes multiple problems all the time. My hon. Friend the Member for Oldham East and Saddleworth (Debbie Abrahams) spoke about the consequences of an inhumane transfer from DLA to PIP and how Philippa Day sadly took her own life because of it.”
“I am grateful that the Minister has offered us all the chance to share our cases with her, but I hope she realises how many there are. Some of us have raised one or two cases today, but I have literally hundreds and hundreds of examples of things going wrong.”
“The Department for Work and Pensions has a staggering 288,000 outstanding PIP claims. The average clearance time is currently 15 weeks. People are waiting almost four months for a decision, which can have a significant impact on physical and mental health. What is the Minister doing to improve clearance times, so that people are not left in limbo, worrying about whether they can afford the extra costs associated with their disability or long-term health condition? The Government urgently need to get a grip.”
“The root causes of youth violence—and indeed the solutions—do not begin and end with the Home Office and violence reduction units. If we want our young people to grow up and play an active role in the economy, we need to invest in them from the very start. That means investing in children’s centres, schools, youth services, decent housing, youth employment and tackling poverty, as well as increasing the number of police officers on our streets and rebuilding community relationships. I stress that as policymakers we need to engage with young people, and by that I mean not only listen to them but act on their concerns and recommendations. Only then can we truly understand their needs and work with them to ensure that every single young person in this country has a bright future.”
“The commission’s view has always been that they need to have 10-year funding settlements. I also question how the £75 million will be spent. Given that the funding allocation for 2023-24 totalled around £45 million, just £25 million a year both to upscale existing VRUs and to expand the network does not seem sufficient. I would appreciate further clarification on that. Times are incredibly hard—we all know that—but we will grow our economy by ensuring that as many people as possible are economically active, and that must include our young people. We owe it to them to show that we are serious about investing in their future. When preparing the 2020 report, the commission took evidence from a huge range of people.”
“Two years later, the commission’s March 2024 report welcomed the Government’s commitment to further support and resources for violence reduction units. Last Wednesday, the Chancellor announced funding, which is so important—to be precise, £75 million over three years from 2025—with his stated intention that it should be used to upscale existing violence reduction units and expand the model across the country. One of the commission’s core concerns has always been the long-term funding of violence reduction units. We all know that that can be difficult in politics, as Governments of different colours come and go and priorities change. Violence reduction units cannot fulfil their potential and do all the things they want when they do not know how much more money will be coming in beyond the next few years.”
“From the very start, the commission pushed for a public health approach to tackling youth violence, which means drawing on knowledge from a wide range of policy areas to create a multidisciplinary approach. Pioneering work was done in Scotland when the first violence reduction unit was founded in Glasgow by Strathclyde police under a Labour Government. Its mission was to identify, understand and address the underlying causes of violence. The commission’s interim report, published in 2018, called for the adoption of the public health approach overseen by a network of similar violence reduction units. The right hon. Member for Bromsgrove (Sir Sajid Javid), who was Home Secretary at the time, endorsed that course of action and other regional violence reduction units were established.”
“Today, we are talking about growing the economy. I think a lot of our constituents stop listening when they hear that phrase, as it sounds far too removed from their daily lives in which they have been struggling with the cost of living crisis, sky-high housing costs and unsafe streets. We are all aware of the devastating impact of youth violence. In 2015, as a new MP, I lost several young constituents to knife crime in quick succession. Their deaths had a huge effect not only on their friends and families, but on the community as a whole. That drove me to set up the cross-party Youth Violence Commission, of which the Home Secretary was a member, along with the hon. Member for Glasgow South West (Chris Stephens). I hope that hon. Members present will remember our work.”
“T3. Next month, it will be four years since the publication of the cross-party Youth Violence Commission report, which recommended violence reduction units. However, knife crime and serious violence are soaring across the country. Does the Minister accept that his Government’s severe cuts to police numbers, which mean we are at the bottom of international ranking tables, is leaving our young people and communities without the protection they need?”
“Despite those concerns, the Opposition are happy to support the uprating of the lump sum payments in line with inflation. I urge the Minister to continue looking at what can be done across Government to improve health and safety, so that we do everything we can to prevent workplace-related deaths.”
“12.] I ask the Minister again to consider whether this disparity is proportionate and appropriate, given the devastating impact that these diseases can have on families. I also request that she update the Committee on the most recent estimated costs of providing equal payments to sufferers and dependants. The discrepancy is compounded by the fact that the diseases are much more likely to affect men, which means that, by default, dependants are more likely to be women. I would be grateful if the Minister provided an update on any recent equality impact assessments carried out in respect of the disparity between payments. It is somewhat frustrating that we raise these issues year after year and successive Ministers, although sympathetic, have yet to take any meaningful action.”
“Under the new figures, the 44-year-old doctor I mentioned would be awarded £100,889, but if their dependant were making the claim, they would receive only £50,608, which is 50% less. The Government committed way back in 2010 to looking at that disparity and equalising the situation. If memory serves, last year the Minister’s predecessor did not respond directly to this point, but in 2022 the right hon. Member for Norwich North (Chloe Smith), whom I also had the pleasure of shadowing, stated that the Government believe that “the funds available ought to be prioritised for those who are suffering most with the diseases—the person with the disease.”—[ Official Report, Fifth Delegated Legislation Committee, 23 February 2022; c.”
“The Government’s response is always that that is unnecessary, as the commitment to uprate the payments in line with other benefits has been in place since 2004. Previous Ministers have quite rightly noted that these Committees provide an opportunity for the discussion of the schemes, as well as of support for people with respiratory diseases. Although I take both points, I still believe that it would be preferable to provide certainty through automatic uprating. In previous years, Ministers have told me that they will keep the issue under review; I hope that that will remain the case. I continue to have concerns about the discrepancy between the payments made to victims and those made to their dependants.”
“A 2019 Government survey found that 80.9% of participating schools reported that asbestos was still present on the estate. Concerns were raised last spring when, at the request of the hon. Member for Twickenham (Munira Wilson), the Office for National Statistics supplied data showing that almost 150 healthcare and education workers had died of asbestos-related cancer since 2017. With that in mind, I ask the Minister to provide an update on what work the Government are doing with the HSE to ensure that UK workplaces are asbestos free. I turn to a question that the Opposition have asked several times in past debates: why does the uprating of these lump sum payments not happen automatically?”
“It is well established that it can take many years for the diseases to develop, so it follows that the majority of people who are diagnosed have already retired. However, when reading the 2022 report from the Work and Pensions Committee into the Health and Safety Executive’s approach to asbestos management, I was struck by a more extreme example given by the Asbestos Victims Support Groups’ Forum. The organisation stated that it had been supporting a 27-year-old man whose exposure to asbestos would have either been at school or during his short working life. This same report also refers to a 44-year-old doctor who died after being exposed to asbestos while working in the NHS. These rather alarming cases bring me to my next point.”
“If I may, I will also take a moment here to pay tribute to our late colleague, the former Member for Rochdale, Tony Lloyd, who was a great advocate for people suffering from asbestos-related diseases. He campaigned tirelessly for asbestos to be removed from workplaces, schools and homes. Thousands of people are diagnosed with or die from one of these diseases every year. Let us remember that most of them will have contracted their illness in the course of their work. Sadly, in many cases that was avoidable. Mesothelioma UK, for example, estimates that 94% of cases of that disease could have been prevented. It is therefore only right that appropriate compensation is awarded by the state. As always, I recognise that there is no statutory requirement to increase these rates, and I am glad that the Government continue to do so.”
“On the other hand, the 2008 Act compensates people regardless of whether they contracted the disease through work, thus covering those affected through indirect exposure. This year, we also have a third SI in the set, which makes small changes to the wording on the specific diseases to which the 1979 Act applies. The regulations before us update the amounts payable by 6.7% from April 2024 based on the consumer prices index rate of inflation in September 2023, bringing them in line with other benefits. I know that colleagues will be aware of the impacts that these awful diseases can have on victims and their families. I am sure they will want to join me in thanking the many organisations that do a fantastic job in providing support and information.”
“It is a pleasure to serve under your chairship, Sir Edward. I believe this is now the third time that I have spoken to the regulations on behalf of the shadow Department for Work and Pensions team. As always, I thank the Minister for introducing the regulations. As she explained, the mesothelioma regulations amend the Child Maintenance and Other Payments Act 2008, and the pneumoconiosis regulations amend the Pneumoconiosis etc. (Workers’ Compensation) Act 1979. The Acts make provision for lump sum compensation payments to be made to people suffering specific dust-related diseases or to their dependents, provided that they meet certain qualifying criteria. The 1979 Act was intended to compensate people who had contracted certain diseases as a result of their working environment.”
“2. What recent discussions she has had with the Secretary of State for the Home Department on the time taken to process claims to the Windrush compensation scheme.”
“In response to a parliamentary question, the former Immigration Minister, the right hon. Member for Newark (Robert Jenrick), confirmed that by April last year, 41 of the 6,122 Windrush compensation claimants had sadly died before their claims were settled—an increase of more than 100% since 2021. Will the Minister update us on how many applicants have now died while waiting for the Government to right the wrongs done to thousands of innocent survivors and their families?”
“Why did the Prime Minister downgrade the role of Minister for Disabled People? What message does he think that sends to disabled people, and will he commit to reconsider that move and ensure that the role is held by a Minister of State? If not, will he agree to meet with me and disabled people’s organisations to explain his reasoning?”
“As my hon. Friend the Member for Newport East (Jessica Morden) has just highlighted, the Department is in chaos and that is having a huge impact on claimants’ lives. As of October, there were 294,000 new personal independence payment claims waiting to be processed, with a further 445,000 claimants awaiting an award review. As of November, 24,339 people were awaiting Access to Work decisions. We are talking about hundreds of thousands of disabled people left in financial limbo, with tens of thousands waiting to start work. What message does the Minister think these huge backlogs send to disabled people, and how does she finally plan to get a grip of them?”