Jen Craft
MP for Thurrock · Labour · United Kingdom
“On a visit to Basildon hospital last week, I was told by staff how dealing with the unprecedented demand due to the heatwave was compounded by working in a building that is fundamentally unfit to cope with extreme heat, not least with A&E working above capacity, with absolutely no windows.”
“My local hospital, Basildon university hospital, is in the 40th worst trust for delivering hospital care. Does my hon. Friend agree that not having the right community equipment, such as community disability aids and home adaptations, can quite often be a leading cause of delayed discharge?”
“Many colleagues have spoken about the importance of sports, activity and physical health, and how it is not just a nice to have or an add-on, but something that is absolutely vital if we are to deliver our goals, particularly on creating a healthier ageing population and a healthier population in general.”
“I very much welcome the report and Baroness Amos’s work to highlight the failings across our maternity system. It is pure and utter medical misogyny that has led us here. The value that we place on the lives and experiences of women has been brought to the fore, and it is very, very low.”
“If someone’s kid decides that they are going to start legging it towards the massive ring road that goes around the side of the rugby field, we are all running after them. No one is left out, and parents do not need to arrange 5 billion different support workers just so that their kid can take part.”
“In my constituency there are some fantastic groups that look to address that shortfall, such as JTD Arts and the excellent Ace network. Disability sport for young people is very important, and I believe that we should try to address the lack of accessibility on a national level.”
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“On a visit to Basildon hospital last week, I was told by staff how dealing with the unprecedented demand due to the heatwave was compounded by working in a building that is fundamentally unfit to cope with extreme heat, not least with A&E working above capacity, with absolutely no windows. Will the Minister work to make capital funding available for hospitals such as Basildon to allow them to adapt to the 21st century, particularly given that the east of England is the region most impacted by a changing climate?”
“My local hospital, Basildon university hospital, is in the 40th worst trust for delivering hospital care. Does my hon. Friend agree that not having the right community equipment, such as community disability aids and home adaptations, can quite often be a leading cause of delayed discharge? Will she urge the Minister to look at this issue when she commits to ending corridor care by the end of this Parliament?”
“I also plead with the Secretary of State to ensure that any proposals contain real accountability measures. I have a maternity unit in my constituency that is inadequate and has always been rated inadequate or “requires improvement”, but I have never seen a senior member of staff ever hauled over the coals. That cannot be right and it has to change.”
“I very much welcome the report and Baroness Amos’s work to highlight the failings across our maternity system. It is pure and utter medical misogyny that has led us here. The value that we place on the lives and experiences of women has been brought to the fore, and it is very, very low. The throughline of this report and the ones before it is that women’s voices were not heard, their pain was not believed, and their experiences were completely and utterly disregarded. That must change. I would like to add my voice to the calls for measures to address the disparity in treatment for black and ethnic minority women. There must be proper training and continuing professional development to ensure that black women do not have the experiences that we have seen to date.”
“The idea of standing on a freezing cold rugby pitching on a Saturday afternoon is not my idea of fun, but my daughter’s rugby club SouthSEND was offered the opportunity to be mascots for the club’s first team. When they walked through the busy bar, with everyone getting ready for the afternoon, every single person in the bar was silent—you could have heard a pin drop—because they knew that our children needed that space to breathe. That is the power of sport and belonging. That is what we should support.”
“If someone’s kid decides that they are going to start legging it towards the massive ring road that goes around the side of the rugby field, we are all running after them. No one is left out, and parents do not need to arrange 5 billion different support workers just so that their kid can take part. There is a real sense of community and belonging at these events, but they are few and far between. The event last weekend was sponsored by the rugby charity the Wooden Spoon, which allowed my daughter and her teammates to take part, but the events do not happen often enough. They are a space where people can feel welcome. I am not a big sports addict. My husband is a massive sports fan—he will watch anything where a ball is involved—but I am not.”
“In my constituency there are some fantastic groups that look to address that shortfall, such as JTD Arts and the excellent Ace network. Disability sport for young people is very important, and I believe that we should try to address the lack of accessibility on a national level. I want to talk about what disability sport means for me, my family and my daughter’s friends. Last weekend it was my birthday, and I spent it in the way that anyone would like to spend a birthday—on a rugby pitch in Coventry at TagFest, which is the biggest accessible rugby tournament in Europe. It is fantastic. It means that my daughter and people like her can be welcomed in an environment where everyone gets it. All the parents pitch in.”
“Many colleagues have spoken about the importance of sports, activity and physical health, and how it is not just a nice to have or an add-on, but something that is absolutely vital if we are to deliver our goals, particularly on creating a healthier ageing population and a healthier population in general. However, I would like to touch on something that is quite often overlooked: the importance of disability sport. Particularly for children and young people, the ability to take part in local sporting events or to join a football or rugby team or a dance class is significantly impeded by a lack of accessible venues and coaches and support workers who know how to meet need. It adds another level of exclusion from public life and community to what people who are disabled often already face.”
“Given the £185 million set aside for public service transformation, does the Secretary of State share my hope that those who have suffered at Muckamore Abbey hospital, their families and their loved ones might see a transformation undertaken as a result of the report so that people in Northern Ireland, and indeed across the UK, do not have to suffer similarly?”
“Parents have described seeing their adult children basically disappearing before their eyes in a locked institution that they were unable to access. The mistreatment of people with learning disabilities on locked mental health wards is unfortunately not contained to Northern Ireland, but this discussion about the estimates given to the Northern Ireland Executive presents an opportunity for Northern Ireland to lead the way. The report spoke of the need for a transformation in social care in Northern Ireland so that people with learning disabilities and mental health issues are treated in the community in a way that is compassionate and sees them as individuals.”
“These were patients who had learning disabilities and mental health issues. They were some of the most vulnerable people in our society—quite often non-verbal and unable to raise concerns about their treatment themselves. They were subjected to neglect, poor care and a wider diminution of their rights. Many had their lives made miserable by systematic bullying by certain members of staff. The report raised serious concerns about the attitude of the trust towards patients and the abuse being reported. There was evidence of patients not being washed, with faeces under their fingernails or on their clothes, becoming obese or losing weight dramatically, owing to a lack of care over diet, and other patients were over-medicated and described as being “zombified”.”
“Many Members across the House have spoken about the financial situation in Northern Ireland. My hon. Friend the Member for Gower (Tonia Antoniazzi) spoke very well about the impact that it has on the lives of people in Northern Ireland. I would like to touch briefly on the impact that it is having on a particular group of vulnerable individuals, and I declare an interest at this point as the chair of the all-party parliamentary group on learning disability. That group of individuals is the people who had the misfortune to be housed at Muckamore Abbey hospital. An inquiry into two decades of systemic abuse concluded two weeks ago and published its report. Some of the findings were absolutely horrific. The report found that mistreatment became a normality and that patients suffered black eyes, broken bones and severe neglect.”
“This morning I had the honour of taking part in the flag raising ahead of Armed Forces Day in Thurrock in my home patch. I reflected that while the impact of service is one of pride, there is also a big impact on the families of the men and women who bravely serve our country, and particularly on those with special educational needs and disabilities. What measures is the Secretary of State taking to ensure that when a child with SEND follows their parent due to their military service, they are not adversely impacted?”
“In my patch in Thurrock, we unsurprisingly do not have a lot of London tourist tat shops, which are synonymous with dodgy directors changing hands every few weeks. We do, however, have a number of really suspect home goods shops, which sell goods that are often faulty. People have no recourse to a refund if the products go wrong, because the shops change hands every three to six months. Does my hon. Friend agree that we must do more to crack down on such evasion of responsibility by businesses changing hands through Companies House?”
“Like others, we have seen a massive proliferation of vape shops and barber shops, as well as—if not mini-marts—very odd home goods shops springing up out of nowhere, with two or three competitors directly opposite, and selling goods that probably explode the minute they are turned on and are no good for anyone. Those phoenix shops close down or change hands after five to six months, evading tax, evading business rates and providing no good and no use to the town at all. Indeed, one such shop, on Grays High Street in my local town, now does not even bother to remove the merchandise or move it around; it just sticks a Sharpie-written sign up on the door every six months saying that it is under new management, which is absolutely appalling.”
“It is a pleasure to serve under your chairship, Mr Dowd. I congratulate my hon. Friend the Member for Halesowen (Alex Ballinger) on securing this important debate. I also congratulate my hon. Friends the Members for Leigh and Atherton (Jo Platt) and for Great Grimsby and Cleethorpes (Melanie Onn) on their work to combat dodgy shops. As is evident from the number of Members here—particularly Labour Members—this issue concerns many of our constituencies. Sadly, my Thurrock constituency is not immune to dodgy shops and illegality and criminality on the high street.”
“That is indeed shocking and very short-sighted. The real issue in my area is that our council is under intervention, so its ability to plan and take enforcement action, and to put planning conditions on town centres to better reflect what people are after—rather than the best way for businesses to turn a profit—is somewhat hampered.”
“They cannot go back to being the high streets of the 1950s—we are not going back there—but what does the high street of the future look like? What is a space that we can all be proud of, that is welcoming and encouraging for our communities and that is not under the purview of criminality? Let us reclaim our high streets and regenerate them once and for all.”
“If dodgy shops are closed down and closure periods are extended, we can manage to stamp them out for good, but we need to think about what they will be replaced with; an empty, dead high street is no good for anyone. I have been trying to encourage my local council to use some Pride in Place impact funding, particularly around Grays High Street, to open up shops closed down for illicit activity to the community as welcoming spaces. We could do something that the community can be proud of and create a place where people might actually want to go and spend time in. We must have a co-ordinated effort across Government and at the local level about what to do. If we end criminality and illegality, what do we want our high streets to look like?”
“It leads to a sense that high streets are not for decent people or for the community; they are for those who seek to turn a quick buck, who do not play fair or by the rules, and who are often the very sharp end of a criminal network that makes hundreds of millions of pounds and exploits vulnerable people. We all know this. I am delighted that the Government have announced the high street organised crime unit and that Thurrock will be one of the areas targeted for attention. Bringing together a co-ordinated response using the National Crime Agency, trading standards and the local police force will start to turn the tide on some of the illegal and illicit activity that we are seeing on our high street. But I would like to pose a question about what comes next.”
“I agree with my hon. Friend. The lack not only of Reform UK Members but—other than the shadow Minister—of Conservative Members is disgraceful and a real shame. Labour Members are trying to make positive change to bring communities together and tackle this issue, which, as we hear time and again, is a root cause of people’s disaffection and disillusionment with the state of their town centres and, indeed, of our country. When I walk down Grays High Street, Derwent Parade or Civic Square in Tilbury, I find it an incredibly depressing experience—I know that Members will be familiar with that. There are big gaps where shops used to be. Those shops were the pride—the crown jewels—of the town, and they are being replaced with shops that bring no real benefit, including dodgy vape shops and other phoenix shops that change hands every few months.”
“Accessibility failures should be incredible rare, and failures to meet standards should be regarded as a serious infraction of people’s rights.”
“Last year, the Transport Committee released a worrying report on access to public transport by disabled people. The Committee estimated that more than one third of disabled people were regularly avoiding travel because they believed it would be too complicated, too unsafe, or things would be too likely to go wrong. The amendments would require a commitment from Great British Railways and a proposed passenger council not simply to consider the interests of disabled users, but to carry out their responsibilities in a way that actively promotes their interests. Accessibility must not be viewed through the same lens as customer service, where minor delays or engineering faults are considered irritating but, unfortunately, normal.”
“This Bill represents a once-in-a-generation chance to create a simpler, more effective and more accountable railway. I am pleased that c2c, which serves my constituents in Thurrock, was one of the first operators to come under public ownership. I look forward to the reversal of 30 years of privatisation, which have seen fragmentation, outsourcing and a dangerous lack of investment in infrastructure. Nationalisation and the establishment of Great British Railways will allow us to protect the long-term future of our railways, putting passengers first, not profit. When we commit to putting passengers first, however, that must mean all passengers. That is why I strongly support amendments 70 and 71, proposed by the Chair of the Transport Committee, my hon. Friend the Member for Brentford and Isleworth (Ruth Cadbury).”
“This has had a significant impact on my disabled constituents. One woman told me that she was trapped in a lift for 35 minutes and had to be removed by firefighters, while another told me that her husband is reluctant to use the station because he has chronic obstructive pulmonary disease and struggles with stairs. It is just such a shame that these brand-new lifts, which were promised under an access scheme, are out of order so very often. I am very pleased that the Bill will bring Network Rail, which is responsible for providing, servicing and now replacing these lifts, into Great British Railways. It is absolutely right that the organisation becomes part of a unified, publicly owned body that is accountable to all the passengers who rely on it.”
“This sentiment is not reflected in the way we currently talk or think about service provision for disabled people. We urgently need a change of mindset, recognising that accessibility is a non-negotiable matter—it is the bare minimum. At my local station in Grays, we have been waiting for operational lifts for years. Although c2c received a grant under the Access for All scheme, the lifts have been a categorical failure. As the fourth most used station in the east of England and a busy transport hub, it should have the proper infrastructure. The lifts were initially promised for late 2024, but they were not delivered until August 2025. They did not work—in fact, they have never worked. They frequently break down. Now, due to quite a lot of persistence from me, they are finally being torn out and replaced.”
“I completely agree. We have waited since the inception of the railways for them to be accessible. As anyone who, like me, is a bit of a rail geek and enjoys a trip on a stream train of a weekend will know, railways in the past were not designed with access for all in mind, and we can and must do better. If a train station lift breaks overnight, wheelchair users who travel regularly on the train might find themselves in a position where they are unable to travel to work or school, visit family or get to their local hospital. That is not inconvenient; it is unacceptable. The lifts are currently out of service at Tilbury in my constituency, and the solution that is being offered is for people to travel on to the next stop, change trains, go round and come back. It is completely and utterly unacceptable.”
“When neurodiverse people are looking at getting into the workforce and travelling to work, a huge barrier is anxiety over how to navigate a rail station—where the ticket barriers are, where to buy a ticket and so on—and this model allows them to plan ahead of their visit and see where they are going. I hope that this is the sort of work that Great British Railways will encourage and incorporate, as it is a fantastic example of how important it is to actively promote the interests of disabled people.”
“With Great British Railways, we also have the potential to use the power of procurement to ensure that trains are fully designed to meet the needs of all passengers, instead of being designed around one bloke with a briefcase travelling to and from the office, as they were in the past. In the modern world, so many different people use the train, and we have an opportunity to have a rail network that services all who use it. With Great British Railways, we have the opportunity to go further still by being more innovative and forward thinking in our efforts to support disabled passengers. I would like to shout out Railscape, a business operating locally to me, which has been developing an interactive model that allows neurodiverse people in particular to look around the station ahead of time.”
“I thank the hon. Lady for her intervention. I find that quite unusual, as, having travelled on privatised trains for a number of years, I am very familiar with dirty, unreliable trains, and GBR will finally unite rail and the networks to enable them to turn those things around, ensuring a rail network that delivers for all who use it and puts people over profit, which is absolutely fantastic. It is absolutely crucial that there is added accountability in a rail service. If amendments 70 and 71 are given proper consideration, we could really see a turning point in how disabled people who regularly use the rail network are viewed. We have to consistently get the basics right. We need lifts that work, ramps with railings and staff on hand to help people on and off the trains. We also need these things to be reliably available.”
“Last week the Supreme Court overturned the previous Cheshire West judgment on the Mental Capacity Act 2005, throwing the sector that cares for people with learning disabilities and/or autism into what it has called “chaos”. There is significant concern that, without further clarification as to whether someone who does not have mental capacity can consent to deprivation of liberty, vulnerable people will be put at significant risk. Will the Secretary of State listen to calls for—”
“That leaves ages nought to five not covered—in some cases, children begin school at age four, which leaves a year-long gap during which the parent has to take them to school until the duty kicks in when the child turns five—and a gap between 16 and 19, where it seems that legislation has not kept pace. We acknowledge that some people require additional education until age 25, but we do not have the statutory cover for them to receive transport to get to a place of education. I will leave it there, as I think I have gone over my six minutes.”
“It is reprehensible that a system that has failed to provide an education, failed to intervene early enough to stop issues escalating, and failed to find somewhere suitable to educate someone close to their home tries to make parents pay for the privilege of sending their child to a special educational needs establishment a long distance away. I would welcome the Minister’s assurance that there are no plans to introduce means testing of parents of special educational needs and disabled children for home-to-school transport. I will touch briefly on another aspect of the system that probably could do with changing. The statutory duty to provide home-to-school transport for children with SEND currently covers those between five and 16 and those between 19 and 25.”
“To be clear, we do not means- test education for anyone in this country, and I do not believe that parents who happen to have a disabled child should be treated any differently here. There is a hidden cost of having a disabled child that an income-based means test would not take into account, as has been pointed out by Contact, the charity for disabled children and their families. Often, a child has to travel a long distance to go to a school that meets their needs because the system has catastrophically failed to meet their needs any closer to home. That failure usually lands squarely at the door of the local authority, which attempts to dodge having to pay for it by means-testing and putting the onus back on parents.”
“Disabled children are often at a disadvantage to their peers to begin with, and if a child needs a routine in their day and to begin their day in a certain way, constantly turning up late to class and having to be signed in at the office can put a real dampener on their day. The costs of home-to-school transport have been increasing for some time, and I believe it is projected that they will continue to increase. The Minister will probably speak about how the SEND reforms will go some way to address that. The County Councils Network, among others, has called for the Government to consider means-testing home-to-school transport for disabled children. It highlighted cases where councils were sending transport to pick children up to travel sometimes for upwards of an hour and a half each day and claimed that that was unsustainable.”
“There also does not appear to be a great deal of monitoring or holding of companies to account for the service that they provide. Parents in my constituency tell me that their home-to-school transport turns up late or fails to turn up at all, and that getting replacement drivers or assistance for their children is a regular occurrence. One parent said that if they were taking their child to school and regularly dropped them off half an hour late, the school would have something to say about it. Indeed, schools quite often like to send messages out to parents—as they should—to remind them of the importance of punctuality and being at school on time. Lateness has a huge knock-on effect for children and young people.”
“There are obviously financial constraints on local authorities, which are obliged to provide home-to-school transport, and that often leads them to going with the lowest possible bid from a company that can provide it. A number of home-to-school transport companies market themselves as “specialists”. In reality, however, their staff have minimal specialist training, which often consists only of how to correctly load and unload a wheelchair, and the vehicles are often highly unsuitable for transporting children with special educational needs—sometimes it might just be a taxi. Obligations are placed on parents, who can be deeply worried about putting their child in a car with an unfamiliar person, particularly if that child is non-verbal or has communication difficulties. Safeguarding concerns often come to the fore.”
“It is an honour to serve under your chairship, Mr Twigg. I congratulate the hon. Member for Harrogate and Knaresborough (Tom Gordon) on securing this debate. I will focus my remarks on home-to-school transport for SEND children and young people, as I know others will talk about other aspects of the home-to-school transport system. The home-to-school transport system for SEND children and young people is a good lens through which to view how parts of the SEND system in general do not really communicate with one another. There is currently a statutory duty to provide home-to-school transport for children with additional needs who need to travel to a place of learning that is not within walking distance or is not their local place of education. However, the way that is applied often leads to rather negative outcomes for these children.”
“The hon. Member is making an excellent point. I hope he will forgive me for adding another ask to his list. In assistance and drivers for home-to-school transport for disabled children—particularly those who have autism or neurodiversity—consistency is key. Does he agree that best practice guidance, setting out things such as consistency and the three points that he has made, would be very welcome?”
“As a fellow Essex MP, I too was shocked by the decision taken by Essex county council on displaying Pride and LGBT+ material in libraries. Today I learned that, unfortunately, it appears that my own council of Thurrock, which is now run by Reform UK, seems to have directed the removal of Pride advertisements and LGBT+ awareness material from the Thameside complex in Grays. Ironically, the complex will be hosting Pride in June, which the Pride organisation in Thurrock is paying for fully. Does my hon. Friend agree that this is a real backward step in what should be a safe space for the LGBTQ+ community in Thurrock?”
“I would welcome the Home Secretary’s assurances that the IOPC investigation will be thorough and fully resourced and that no stone will be left unturned, so that the family can have the answers they need and deserve, and can know why their son was treated as a criminal while the criminal was treated with much more dignity than their son. Will she ensure that the family’s needs, wishes and voices are heard throughout this inquiry?”
“I cannot imagine what Henry’s family felt seeing that, knowing that it was their son’s last moments. They expected help from the police, but when Henry lay dying, what he got was accusation and he was disbelieved. This can never happen again. What will the Home Secretary do to meet Henry’s family’s calls to tackle the national emergency that is knife crime? Like many families who have suffered a loss from this appalling crime, Henry’s family have called for his death not to be in vain and for lessons to be learned, so that they can go forward to see that his legacy is that no one else has to suffer that grief.”
“I pay tribute to my constituent, Henry Nowak, a bright young man at the start of a life that held so much promise. The turnout at his funeral and the outpouring of community support show that he had an impact well beyond his young years. I pay tribute to his family, and in particular to Mark Nowak, his father. Many here have quoted his words calling for Henry’s death not to lead to more division and hatred. Henry’s sister, Olivia, made space in the early days of her own grief to support his friends. That speaks to the family and their courage, bravery and dignity in dealing with one of the most tragic and devastating things that any of us could ever imagine going through. Like many in this House, I have watched the body-worn camera footage that was released last night, and I watched it with horror.”
“Gentleman imagine the impact on my constituents of going through the trauma and horror of a trial only to have to go through it again because a politician had been impatient and reckless? I would be grateful for your advice, Madam Deputy Speaker, on how Members should conduct themselves when wishing to raise matters that are sub judice and whether the right hon. Member for Newark owes an apology both to Members of this House, who have abided by this convention, respecting the family’s right to justice, and whom he has repeatedly castigated online, and to my constituents, who refrained from publicly voicing their justified horror at the initial police response until the trial concluded so that their loved one could receive justice?”
“On a point of order, Madam Deputy Speaker. On 21 May, during business questions, the right hon. Member for Newark (Robert Jenrick) asked a question relating to the murder of my constituent Henry Nowak. At the time, the case against his murderer was still ongoing. The right hon. Gentleman gave numerous details of the crime itself, including accusations that had been made by the now convicted murderer. I am led to believe that matters subject to ongoing criminal cases are considered to be sub judice and that Members should not speak about the details of such cases due to the risk of prejudicing proceedings and, in the worst-case scenario, causing a mistrial. Can the right hon.”
“Is it not the case that transferring powers from an unelected quango to the Secretary of State, who is directly accountable to this very House, increases, not diminishes, accountability in the NHS?”
“Another way in which the Bill could go slightly further is by putting a duty of partnership and a duty of commissioning on ICBs around SEND services, particularly paediatric services. As I said, there is currently a statutory duty on LAs. We have heard time and again that a similar statutory duty on ICBs would help delivery.”
“The crucial role that the Department of Health and Social Care can play in delivering the SEND White Paper relates to the “Experts at Hand” model. These experts provide an early intervention model, so that all children who exhibit an additional educational need can access expert advice from a panel of people who make up part of the allied health professions. We know that there is a huge shortage in this workforce and, again, it is in the gift of DHSC to remedy that. The Bill could go further to create a change in the commissioning and the development of a workforce strategy, moving the responsibility from NHS England to the Secretary of State. The Bill should mention allied health professionals and paediatric allied health professionals, which would put them on an equal footing with normal clinical staff.”
“I believe that the Bill can go further in the area of special educational needs and disabilities, delivering for children with disabilities or extra educational needs. There is a systemic problem that is not related to individual instances in specific trusts or areas of the country. Far too often, health is not at the table when it comes to commissioning services for disabled children or meeting the needs of children with additional needs, so there is an onus on local authorities, who have a statutory duty to provide services that it is not in their gift to provide. We hear from local authorities, schools, academy trusts, parents and sometimes even children that the absence of health in these discussions is critical.”
“Friend the Member for Ilford North (Wes Streeting), placed the trust into an intervention programme, naming it as one of five trusts across the country that were “challenged”, which means it will be subject to significant NHS intervention. I strongly welcome the measures in the Bill, particularly those that put a clear emphasis on accountability and preventing historic patterns of underperformance and that allow the Secretary of State to deauthorise failing foundation trusts, taking away some of their independence and bringing them under the control of the Secretary of State. Ongoing interventions have not delivered the healthcare that my constituents need, so this might be the final measure that ticks the trust into working, benefiting from the wealth of expertise and experience within the Department of Health and Social Care.”