← LEADERSHIP TERMINAL

UK PARLIAMENT · SITTING

Claire Young

MP for Thornbury and Yate · Liberal Democrat · United Kingdom

IN THEIR OWN WORDS

“In the year to March 2026, only 75.7% of first-class mail arrived the next working day, against the target of 93%. Ofcom opened an investigation into that failure on 1 June. Nearly five months later, we are still waiting for the outcome.”

House of Commons29 October 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗

“The law allows Ofcom to fine postal services up to 10% of turnover, but its largest penalty is a small fraction of that, and every penny goes to the Treasury. Nothing reaches my constituent who missed a hospital appointment because the letter arrived a day after the actual appointment. Where is their opportunity for recourse?”

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“If a constituent makes a complaint to Royal Mail and they are not happy with the outcome, they cannot go to Ofcom and make a complaint about the individual case. We have been told that Ofcom will not look into local cases and will look only at the picture across the country as a whole.”

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“It is a pleasure to serve under your chairship, Sir Desmond. I thank my hon. Friend the Member for Mid Dorset and North Poole (Vikki Slade) for securing this timely debate. I want to focus on Ofcom’s role as the regulator of postal services.”

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“Either Ofcom’s postal powers and its approach must be fundamentally reset or its responsibility for postal regulation should move to a dedicated independent regulator that will take it seriously. Surely, that is what Ministers must now be considering.”

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“Secondly, will the Government commit to a review of Ofcom’s postal powers, including whether those powers would be better held by an independent postal regulator? Too much time has been spent bringing Royal Mail’s failures to Ministers’ attention. They have heard enough. Will they now act?”

House of Commons29 October 2026Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗

The complete record

493 held · 470 searchable for Claire Young. The searchable lines are below in date order, each linked to its source. Free to read, in full, without an account. Page 10 of 10.

This is not an official version of UK Parliament proceedings. It reproduces the published record and links to it; the official version is the one UK Parliament publishes.

  1. “I cannot begin to imagine the pain of losing a child or partner in childbirth, but for some that is the tragic reality. How hard it must be to bear if there is the possibility that better care may have changed that reality. Let us not forget the impact on the wider family. The hon. Member for Gloucester (Alex McIntyre) spoke about the support he received from staff when his son was born. The family, too, can be traumatised by what they see family members going through, so I understand how important it is to have good maternity services, and I am deeply concerned about the impact that the current shortage of midwives is having on outcomes for mothers, babies and their wider families.”

    House of Commons9 October 2024Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗

  2. “Even now, more than 20 years later, I vividly remember the feeling of abandonment, the horror when my newborn baby was rushed to the neonatal intensive care unit, and the panic as I felt myself losing consciousness and a team of doctors rushed into the room to deal with me. It was many hours before I was reunited with my son, six months before he was discharged from consultant care, and more than two years before I was discharged. My experience of early motherhood was blighted by trauma, pain and seemingly endless follow-up appointments for both of us with a huge range of specialists. Five or more years later, doctors still considered my son’s birth relevant to his health. Sadly, for some families the outcomes are far, far worse.”

    House of Commons9 October 2024Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗

  3. “I thank my hon. Friend the Member for Cheltenham (Max Wilkinson) for securing this debate. Although my constituency is in south Gloucestershire—which I have spent many years as a unitary councillor explaining is a unitary authority, not a district of Gloucestershire—some of my constituents access health services north of the border in Gloucestershire. The serious concerns about maternity services in Gloucestershire are causing people to travel the other way across the border, into Bristol, where many other of my constituents use services, so they have a significant impact on my constituency. I welcome this debate because I know from my own experience the impact that overstretched maternity services can have on outcomes for the mother and baby. I had the misfortune of giving birth in a hospital that had too many simultaneous emergencies.”

    House of Commons9 October 2024Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗

  4. “T6. To achieve net zero, we will need widespread micro-generation alongside large-scale projects. However, as a local farmer who wanted to install an anaerobic digester told me, grid connections are both costly and subject to long delays. What does the Secretary of State plan to do to address these issues, particularly in rural areas such as my Thornbury and Yate constituency?”

    House of Commons8 October 2024Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗

  5. “On a visit to a local farm this summer with the National Farmers Union, it was raised with me that some farmers are not signing up for one of the Government’s sustainable farming initiatives, because they fear being locked in when a better deal may be just around the corner. If we want farmers to farm more sustainably, we need to ensure that they are getting the support they need to do so. With that in mind, will the Minister clarify whether farmers who sign up for an SFI will be able to transition to an alternative one, and if not, whether the rules will be reviewed so that they can do so?”

    House of Commons12 September 2024Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗

  6. “T9. I draw the attention of the House to my entry in the Register of Members’ Financial Interests, as I am still a South Gloucestershire councillor. As last Thursday’s packed debate showed, children with SEND are being let down. Many local authorities are currently locked into safety valve agreements with the Department for Education, which were put into place pre-pandemic and contain unrealistic targets that no longer reflect the situation on the ground. Will the Secretary of State review those agreements, and meet me and local leaders to discuss the situation in South Gloucestershire?”

    House of Commons9 September 2024Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗

  7. “In conclusion, we need action now from the Government to fix these problems before the house of cards comes tumbling down, starting with fixing the funding formula and reviewing all existing safety valve agreements.”

    House of Commons5 September 2024Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗

  8. “A child who is struggling to learn in a classroom with a subject-specialist teacher is highly unlikely to be able to do so when sat in a room with a supervisor and some worksheets. A neurodivergent child who thrives on routine will be distressed by such a change, especially if it involves a move to an unfamiliar school. In some schools the list of behaviour that is sanctioned in this way could easily have been drawn from a diagnostic list for ADHD or autism, so it seems inevitable that children who do not have appropriate support in place will be subject to such sanctions. There needs to be an urgent review of the use of such measures, which can easily go under the radar.”

    House of Commons5 September 2024Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗

  9. “Imagine the impact that has on parents who are already under huge stress, who may be under financial pressure due to their employment being affected by their additional caring responsibilities, and who may feel compelled, against all their parental instincts, to physically force their child into a situation that is harming them. Above all, think of the impact on the child, pressured to go into an inappropriate environment and worried that bad things may happen to their parents. Finally, I want to highlight the increasing use of alternatives to exclusion, such as isolation and temporary moves to other schools—measures that are not recorded and published in the same way exclusions are, and not subject to the same safeguards.”

    House of Commons5 September 2024Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗

  10. “I know as the former leader of South Gloucestershire council that the targets that were set pre-pandemic fail to reflect the massively rising demand we have faced since, meaning they are no longer fit for purpose and need to be reviewed. I look forward to hearing the Minister outline what steps the Government will take immediately to do that. Secondly, I want to highlight the punitive approach taken to school absence in this country. If a child’s needs are not being met at school, it can lead to their being unable to attend. Parents who have been fighting hard to get their child the support they need can then face the added burden of threats of fines or even imprisonment—talk about adding insult to injury.”

    House of Commons5 September 2024Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗

  11. “I thank the hon. Member for Leeds East (Richard Burgon) for securing this debate. Before I start, I draw attention to my entry in the Register of Members’ Financial Interests, as I am still a South Gloucestershire councillor. Right across the country, children with special educational needs and disabilities are being let down, and parents are at their wits’ end trying to navigate the system. The SEND funding model is utterly broken, leaving local councils and schools unable to provide the learning environments our children need. I want to highlight three particular problems. The first relates to the safety valve agreements put in place to support local authorities that are struggling the most to deliver these important services.”

    House of Commons5 September 2024Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗

  12. “Thank you, Madam Deputy Speaker. I thank the Secretary of State for his statement. The latest allocation round is good news and should be welcomed, especially after the fiasco of the last round. It is vital that Britain invests in our sustainable green energy production, so that we can guarantee our energy security and lead the world as a green powerhouse. However, the only way that we can achieve that is if we also push ahead with energy storage and ensure that we boost our capacity to retain the energy that is generated, so what steps is the Department taking to accelerate the roll-out of new storage solutions, including green hydrogen?”

    House of Commons3 September 2024Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗

  13. “In my constituency, we have seen serious cuts to local bus services, with many villages left with no regular buses at all. My aim in this place will be to champion the rights of people to have affordable and green methods of transport, whether they live in rural or urban areas. In conclusion, I promise to work tirelessly for my constituents, not only on fixing our railways, but on other issues too, such as the fact that our schools are among the lowest funded in the country and that it is almost impossible to register with an NHS dentist locally. I look forward to working constructively with right hon. and hon. Members across the House to address these problems and ensure that the people of Thornbury and Yate get the fair deal they deserve.”

    House of Commons29 July 2024Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗

  14. “Rail campaigners are also keen to see other stations reopened, such as Coalpit Heath and Thornbury, but for that to be possible, we need national investment in Westerleigh junction to increase capacity and unlock this potential. I hope that the Secretary of State will commit to making that part of the integrated infrastructure review that was referenced earlier. As my hon. Friend the Member for Bath (Wera Hobhouse) said, ultimately passengers are not interested in who runs the trains; they simply want them to run on time and for the tickets to be affordable. Given the continued squeeze on people’s finances, we need an immediate freeze on rail fares and our fragmented ticketing system needs simplifying to cut costs for commuters. We also need to think about integration with other forms of public transport.”

    House of Commons29 July 2024Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗

  15. “That will not only benefit Yate, but provide an hourly train for the new station planned at Charfield. The station at Pilning is a parliamentary station, with just one train running a week to avoid formally closing it. Its location, near the growing industrial location of Severnside, means that if properly reopened, it is prime placed to help the many workers who travel from south Wales to make the trip without a car. The third station is Severn Beach. Once a seaside resort, the line now serves commuters. However, commuters can be left disappointed by flooding on the line, as well as the fact that the service is not more frequent.”

    House of Commons29 July 2024Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗

  16. “While I am thanking people, I put on record my gratitude to Councillor Maggie Tyrrell, who has recently succeeded me as the leader of South Gloucestershire council. I know that the council is in safe hands as I bring that experience to this place. I am grateful for the opportunity to make this speech in this important debate, because if we are to tackle the climate crisis and cut congestion on our roads, we must get rail services back on track to give people genuine alternatives to get around effectively. There are currently three railway stations in my constituency. Yate station was reopened in the 1980s, and we desperately need the proposed redevelopment. I will also be seeking to ensure that the funding for half-hourly services is extended beyond the current end date of 2026.”

    House of Commons29 July 2024Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗

  17. “Whether it is the big lunch in Chipping Sodbury, the Yate Ageing Better festival, Thornbury carnival or any myriad other events and groups, they all contribute to making the constituency a wonderful place to live. I thank my predecessor Luke Hall, who served Thornbury and Yate for nine years, during which time he championed neonatal care leave and held posts in the Department for Education and the Ministry of Housing, Communities and Local Government. I wish him and his family all the best for the future. I also thank his predecessor, the former Pensions Minister Sir Steve Webb, who has been a great source of wisdom for me and is fondly remembered by many constituents. He set a very high bar for all his successors, and I will do my best to meet it.”

    House of Commons29 July 2024Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗

  18. “However, we can be proud that the pioneer of vaccination, Edward Jenner, started his medical training in Chipping Sodbury. Nowadays, many of my constituents work in cutting-edge industries in our region, such as aerospace. With a background in maths and software engineering, I take a keen interest in seeing those industries flourish, and I want to ensure that our young people can benefit from the opportunities they bring. My constituency is of course more than its landscape and history; it is the people who live there and their fantastic community spirit. I saw that in my own village during the pandemic, when hundreds of volunteers rallied to help others.”

    House of Commons29 July 2024Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗

  19. “To the west is the Severn estuary, a Ramsar wetland of international importance and formerly home to the Aust ferry, made famous by Bob Dylan. There is much worth visiting locally, from historic attractions such as Dyrham Park and Acton Court, to the more modern. Bristol Zoo Project carries out important international conservation work, while not far away—I hesitate to mention this, when my leader, my right hon. Friend the Member for Kingston and Surbiton (Ed Davey) might be listening—there is an artificial inland surfing lake called the Wave. There is a real history of innovation locally, although sadly my own parish of Frampton Cotterell’s claim to the invention of the Stetson hat appears to be little more than an urban legend.”

    House of Commons29 July 2024Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗

  20. “Thank you, Madam Deputy Speaker, for this opportunity to make my maiden speech. May I congratulate you on your recent election? I also congratulate all those who have made maiden speeches today, particularly the hon. Member for High Peak (Jon Pearce), who spoke so passionately about the beauty of his constituency and the childhood experiences that he brings to this House. I am honoured to have been elected by the people of Thornbury and Yate to be their voice and champion here in Parliament. Ours is a beautiful and hugely varied rural constituency, with the towns of Thornbury, Yate and Chipping Sodbury and many villages, stretching from Hill, Falfield and Charfield in the north to Bridge Yate, Siston and Wick in the south. To the east is the Cotswold escarpment, part of a designated national landscape.”

    House of Commons29 July 2024Contains Parliamentary information licensed under the Open Parliament Licence v3.0Source ↗