Jessica Toale
MP for Bournemouth West · Labour · United Kingdom
“Dorset has a proud armed forces tradition and can play a critical role in delivering our defence ambitions. We have a strong ecosystem of cutting-edge drone technology companies at the Dorset Innovation Park and a pipeline of skills and talent coming out of Bournemouth University and Bournemouth and Poole College.”
“It was a pleasure to meet Heather today, along with all the other campaigners. I thank them all for having shown such strength in coming forward to share their stories.”
“It is not too late to do the right thing, to acknowledge the scale of the failure and to improve care for those who were affected. I close by paying tribute again to my constituent Jan, whose courage and determination brought this issue to my attention. She has kept campaigning not just for herself, but for every family affected by DES.”
“In September, the MHRA admitted that it had made inaccurate statements for up to 25 years about when DES was withdrawn in Britain and apologised. In November, the former Health Secretary, my right hon. Friend the Member for Ilford North (Wes Streeting), acknowledged the suffering of DES-affected families and apologised.”
“We know that standard breast cancer screening does not pick things up and is not adequate for women who face DES exposure. Many women bear not only the emotional burden of uncertainty because of DES, but a financial burden, self-funding annual scans as a precautionary measure and undertaking fertility treatments.”
“They also face increased risks of reproductive complications, including infertility, ectopic pregnancies, premature births and a range of other conditions and complications that we are learning about all the time.”
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“Last week I visited the Crumbs project in my constituency. Crumbs provides training for people with disabilities and mental health conditions to get the professional skills they need to go into the hospitality industry, and the personal skills they need to live independently, and 90% of its trainees move into employment. Given the Secretary of State’s commitment to bringing people with long-term health conditions and disabilities back into work, what more support can she give to successful programmes such as Crumbs?”
“T5. Victims of rape have been consistently failed by our justice system. Under the Tories, 60% of victims dropped out of their cases due to long waiting times, and in my own area of Bournemouth, the charging rate is only 5.8%. Given the outrage we have heard from Conservative Members about the court backlog and the state of our system, which was left to us by their own Government, can the Lord Chancellor please tell us what we are doing to fix the problem and put victims first?”
“Although it may be unrealistic to expect Conservative Members to take responsibility and apologise for their failures—they would have to be in the Chamber to do that—perhaps they could join my constituents, who want to see cross-party support for these long-overdue changes, in welcoming the Bill.”
“I encourage the Home Secretary to look for opportunities to support activities like those and to collaborate with effective charities through the Young Futures programme. Finally, it is about time that we strengthened laws to protect women and girls. Just last week, I held an event to better understand women’s perception of their own safety in the town centre and to highlight the ways in which policing, the council, businesses and design can contribute to it. I welcome the creation of new spiking and stalking offences. It is shameful that previous Governments failed to make those changes. I am proud of the Bill and the direction that the Labour Government are taking. We are not just talking about crime, but taking decisive action to reduce it.”
“We see knife crime far too often in Bournemouth. Less than two weeks ago, there was a brutal double stabbing, and it was one in a long line of horrific attacks, including three fatalities in the past two years. I welcome the work this Government are doing to prevent such attacks with the creation of new offences, but despite the collaborative work of the police, the council and local charities, I also want to see a violence reduction unit in my local area. The Bill is not just about punishing offenders; it also provides much-needed support for those who want to turn their lives around. Some amazing work is happening in my constituency, particularly through Changes Are Made, which provides positive outlets for young people.”
“We are taking action where the last Government failed to by removing the £200 shoplifting threshold, introducing 13,000 neighbourhood police officers and increasing police funding—including 6.5% more for Dorset police—and introducing respect orders, which will give police and local authorities new powers to tackle the worst offenders and prevent them from entering our towns and district centres. Like many others, I also welcome the steps in the Bill to immediately seize those awful off-road bikes and dangerous scooters that cause such a nuisance, in particular up Kinson Road and Leybourne Avenue in my constituency. Students at Bishop Aldhelm’s primary school told me this morning that those nuisance bikes are destroying our woodlands and protected heathland. Secondly, the Bill addresses serious crime and violence, such as knife crime.”
“The rise in street crime and shoplifting, and the persistent nuisance, has made many people feel that they cannot enjoy the place they live in the way they used to. I have spoken to retail workers and bosses from the Co-op and other retailers, who have had to deal over and over again with the same people coming into their stores, sweeping stock from the shelves and putting their staff at risk. The Conservatives should be ashamed of that record. After 14 years, our communities have been left vulnerable, and an epidemic of crime and antisocial behaviour has been ignored for far too long.”
“I thank my right hon. Friend the Home Secretary and the whole ministerial team for bringing forward the Bill and making significant progress on our mission to make our streets safer. I want to cover three areas in which we promised change and we are delivering. The first is antisocial behaviour. We have heard much about it from across the House today, but it continues to blight my town centre. I hear time and again from constituents in Bournemouth West about how unsafe they feel, and antisocial behaviour is reportedly turning potential retailers away from the town centre. It is not just a question of low-level inconvenience; it is a matter of people’s everyday quality of life and the economic health of our towns.”
“That is the Bournemouth I remember from my childhood—a town that was thriving and safe. My parents never thought twice about letting me get on the bus or the train to spend the day in Bournemouth with my friends. Over the past decade, we have seen an increasing number of shop closures and long-term vacant premises, with no apparent plan for repurposing or reuse. Changes in consumer behaviour, the arrival of Castlepoint—an out-of-town shopping centre—and the cost of living crisis have all had their part to play, and we currently face a staggering 15% vacancy rate of shop fronts, which is far above the national average. The failure to revitalise these spaces has more than just economic consequences; it has major implications for the way people feel about our town.”
“1 issue that people bring up on the doorstep and in conversation. Time and again, I hear that people feel unsafe—they are worried about reports of drug use and homelessness—or that there is nothing for them to do in the town centre. Empty shops, a lack of variety and overall decline have led many people to change the way that they interact with Bournemouth, and sadly, many of my constituents have not visited the town centre in many years due to its falling reputation. Bournemouth was once known for its vibrant shopping streets, its summer tourism and its cultural heritage. Long-time residents yearn for the days when we could walk down the old Christchurch Road and pop into Beales or Dingles, or head over to the Westover Road, which was often referred to as the Bond Street of Bournemouth, with its luxury brands and high-end goods.”
“When people stop visiting town centres, antisocial behaviour and crime are allowed to flourish, creating vicious cycles that benefit only those looking to create disorder and discord in our communities. Town centres were once a great source of pride for our communities, but their decline has had real consequences. We cannot deny that the retail landscape has changed, and it is a challenge to adapt to this new reality. The rise of online shopping, out-of-town retail parks and over a decade of austerity have left town centres struggling to adapt. This is a national story that I am sure Members across the House will recognise, and it is one that characterises our experience in Bournemouth West. My constituents are rightly frustrated by the state of our town centre. It is the No.”
“I beg to move, That this House has considered Government policy on high street rental auctions. It is a pleasure to serve under your chairmanship, Mr Vickers. As many Members know, our high streets are the beating heart of our communities. They are not simply places where people shop. They are gathering points and cultural centres and they serve as symbols of local identity. They fuel local economies, support countless small businesses and provide many thousands of jobs. They inspire confidence in our communities and encourage residents to stay connected to the areas they live in. For too long, our high streets have been neglected. They have become defined by the number of empty shop fronts and “to let” signs they sport, rather than by the vibrancy and the footfall that once sustained them.”
“To tackle that challenge, we require urgent action, collaboration between central and local government as well as the private sector, and creativity in how we imagine our high streets and town centres of the future—with a mix of culture, retail, hospitality and community spaces. That is why I welcome the Government action to introduce high street rental auctions. They are taking the action that the last Government failed to take and giving local authorities the power to bring vacant commercial properties back into use. I am proud that Bournemouth, Christchurch and Poole council has been selected as an early adopter for the scheme.”
“We have a burgeoning tech and creative industries sector, supporting the town and making use of the talent coming out of our world-leading universities and colleges. I will also namecheck Trove, Calabrese, Revival café and Brazilian Snacks. They are all local businesses making an outsize contribution to our high street. I encourage as many of my local residents as possible to rediscover and to champion all the good things that are happening in Bournemouth. However, the scale of the challenge is still enormous. For too long, Governments have left it to the market, which has seen the managed decline of our high streets.”
“Bobby’s, in the Square, has been repurposed into a multi-use space, including Patch, a collaborative workplace for small businesses and start-ups. That has huge potential to serve as a community hub, hosting local events—including one that I am hosting next week on women’s safety in the town centre—and providing support to new entrepreneurs. The former House of Fraser building is also being converted, into student accommodation, and its large commercial space is being converted into smaller units, making them more accessible to a wide range of businesses. The Ivy has arrived. Home-grown businesses such as Bad Hand Coffee and Naked Coffee have transformed unused spaces and are supporting an ecosystem of retail and hospitality.”
“The story my hon. Friend tells about the shop in her constituency is one that I am sure many of us recognise from our own. High street rental auctions can have a transformative effect in many towns around the country, and I will come on to that. Despite the challenges we face, Bournemouth has much potential and so much to offer. Its beach was recently rated the 12th best in the world by Tripadvisor users. It has amazing examples of heritage architecture just waiting to be repurposed. If we were to design the town of the future, it would have the beautiful gardens that run like a central artery through our town, connecting the beach to the town hall. I am pleased to say that there are lots of green shoots to celebrate.”
“They are about creating vibrant, sustainable environments for businesses, residents and visitors alike, so can my hon. Friend the Minister provide assurances that high street rental auctions will not see our high streets filled with more vape shops and American candy shops? [Hon. Members: “Hear, hear.”] They can often be fronts for money laundering and other criminal activity. Additionally, we need to ensure that our local authorities have the resources and capacity to manage these changes.”
“I have been assured by landlords and agents in my constituency that there is a genuine desire to fill empty commercial properties, but business rates, antisocial behaviour and even parking charges constitute barriers, so to landlords it is important to say that the approach should be a tool of last resort. It is clear that such measures should be used only once a genuinely collaborative and good-faith approach between landlords and councils has been exhausted. The auctions should be seen in the context of other measures to which this Government have committed, ranging from supporting small businesses and tackling crime and antisocial behaviour in our town centres to the long-term reform of business rates. I am pleased that we are making progress on all these issues. High street rental auctions are not just about filling vacancies.”
“Yes, these auctions are a promising step forward and could be transformational for many towns across the country. I will come on to the local authority points in a moment. The auctions require landlords to lease properties within a certain timeframe, preventing them from leaving spaces empty for years on end. The time restriction of 365 days in a 24-month period will help to tackle the persistent problem of vacant properties, which is a huge opportunity for communities such as mine in Bournemouth West. By enabling councils to take action, we can reintegrate those spaces into our high streets and bring them back to life. However, it is crucial that we think about the long-term sustainability of this approach.”
“We have a real opportunity to break the vicious cycles that I mentioned at the beginning of this speech, and to turn them into virtuous circles, where we fill our shops, increase footfall, reduce antisocial behaviour, and again build pride in our town centres and high streets across the country.”
“We must think about how we can make our high streets and the commercial offering work for everyone —for businesses, our communities and the economy as a whole. I will continue to champion the revitalisation of our high streets in Parliament; by working together, we can ensure that our high streets become the thriving, vibrant centres that they were always meant to be. It is fantastic to see my hon. Friends the Members for Bassetlaw (Jo White) and for Mansfield (Steve Yemm), and my hon. Friend the Member for Darlington (Lola McEvoy) was meant to be here as well. Their local authorities are also early adopters of the scheme. I look forward to hearing their contributions and to continuing this important conversation. I also encourage other Members to speak to their own local authorities and push them to join this initiative.”
“I thank my hon. Friend and neighbour from Poole for the intervention. I certainly hope that our local authority will take an ambitious approach and I am working very closely with it to help it to identify areas within Bournemouth town centre. BCP council has expressed concern about the cost of having to implement such measures, and the potential for expensive legal challenges it may face as a result. I would be grateful if the Minister would outline how we can mitigate some of those issues, and how the £1.5 million that has been set aside is intended to be used. I underline that this is a moment for action. The powers granted to local councils are a great step forward, but we need to ensure that the changes are not simply superficial.”
“I thank the Minister for addressing Members’ questions, as well as outlining the wider context of the situation that we are in and the Government’s wider range of reforms to support our small businesses: community right to buy, policing reforms, direct support to businesses —it all adds up and makes a difference. I thank her for her offer to continue to work with local authorities to make this scheme work. Many of us are eager to see it implemented, and I know that many of us are eager for our residents to see the real transformation that a Labour Government can bring about for our town centres. Question put and agreed to. Resolved, That this House has considered Government policy on high street rental auctions.”
“This is an important moment for our high streets and our local communities. The debate has been a real tour de force of our great towns, and I have been blown away by the passionate stories I have heard. We have heard nostalgia about towns as they once were, but also passion for the future and for what our towns can be. I share a lot of the pain that Members have expressed about our towns, but I know that there is potential in this policy, and the other measures that the Government are bringing in, to think about how we can make town centres work again, and how we can support and promote our local businesses and community spaces. I thank everybody for taking part.”
“Q9. On Monday night, there was a brutal double stabbing in my constituency, which adds to a long line of horrific knife attacks that have included three fatalities over the past two years. I know that the Prime Minister is aware of the particular challenges we face in Bournemouth. Although crime has been going down, I know there is much more that he will want to do. Will he join me in praising the crucial work done by organisations such as Changes Are Made, which provide positive activities such as boxing to young people, and will he share what more the Government can do to tackle knife crime in communities such as mine?”
“T6. At least nine major roads in my constituency will be affected by roadworks in the next week. Seemingly endless utility works and roadworks are a crucial issue for my constituents, who have told me it makes them late for work, school pick-up and even hospital appointments. Can the Minister tell me what steps her Department is taking to improve the situation for my constituents?”
“I thank the Minister for her explanation of the funding formula, which is something I have raised with the Policing Minister, too. Seasonality is an issue in my constituency of Bournemouth West. I put on record my thanks to Dorset police for doing so much with the little that they do have, including on things like antisocial behaviour, which blights our town. I invite the Minister to come and see some of the remarkable work that the police are doing with businesses and the council to tackle some of these challenges.”
“I have been shocked by the number of mouldy and damp homes that I have visited in my constituency. No one should be forced to live in such conditions. We have some of the leakiest homes in Europe as a result of the last Government’s failure to deal with the problem. Will the Minister tell me how our warm homes plan will improve housing conditions and bring down bills for my constituents in Bournemouth West?”
“I reassure my constituents in Bournemouth West that I will continue to fight for the post office in Westbourne, and the ones in the town centre.”
“Understandably, there is scepticism locally about relying on that model, when we have just seen the loss of a post office, with no plan to replace it, despite the high demand for its services. I welcome the Government’s commitment to the Post Office, the financial support that has been outlined, and the forthcoming Green Paper. That shows that the Government understand the importance of post offices to communities. In his closing remarks, I hope the Minister can reassure us that there will be no impact on the quality of services that communities get, and that he is exploring all options—for example, the possibility of providing services, including banking services, through hubs, or offering Government services in post offices to make them viable and keep them in communities.”
“They show that the post office is not simply a business; it is an essential for many people who use it. I have heard from the Post Office that no decisions have been made yet about the future of the branch. Like my hon. Friend the Member for Chelsea and Fulham (Ben Coleman), I have heard that the branch is losing money, but I have not seen any evidence of that. I know a franchise model is being explored, which may have benefits. I am grateful to my hon. Friend the Member for North Durham (Luke Akehurst) for raising the issue of WHSmith. We are concerned locally about the franchise model because our branch of WHSmith has just closed in the town centre, not far from the post office branch.”
“I am disabled and I can’t travel further to deal with the things the Post Office helps with. It’s nearly always busy, with queues out of the door. To remove it is sheer madness”. Another response reads: “The Post Office has been open since 1910 and is an essential part of Westbourne village. It serves as a vital resource for elderly residents like me, who may not know how to use the internet and no longer have any banks in the area”. Another person said: “As a manager of a local charity shop, the post office is integral to our day to day running as provides banking opportunities and enables us to send stock. We use it for stationery and supplies. It’s a vital part of the community”. That is just a snapshot of the responses I have received from different sections of the community.”
“At the end of November, we launched a petition to save this much-loved post office. To date, more than 2,200 people in the area have signed it. As part of the petition, I asked people to share what they love so much about the post office and what it means to them, and I have been inundated with messages from local residents. It is essential to businesses that use its services, and to the disabled and elderly, who need it for banking, paying bills and accessing government services. It always has a queue coming out of the door. It has been described as a lifeline and the heart of the community. I will read out a few of the responses I received, to give the House a sense of the importance of our post office. One reads: “It is an essential service for so many in the area.”
“I am grateful to the hon. Member for Taunton and Wellington (Gideon Amos) for securing this debate. Members across the House have spoken eloquently about the importance of their local post office, particularly at a time when high streets across the country are suffering. Shops have closed, and banks have left or are leaving the high street. The post office is usually the remaining thriving hub of activity on the high street. Last year, residents found out from media reports that the future of Westbourne post office was uncertain. There was no prior consultation, and no input from those who use it daily. Many of them wrote to me with their concerns about the loss of such an essential community asset, and I share their worries about the possible loss of such a popular and well-used service.”
“We have heard all about the increase in monitoring, but if they knew so much about the problem, why did they not do anything about it? It is a little too late for that. It is Labour that is bringing forward the legislation to deal with this issue. I am proud to support this Bill, with its provisions for criminal liability and banning bonuses. The amendments the Minister has outlined today, in particular to improve transparency, give industry certainty and speed up the implementation of these measures, are so important. I end by saying that my constituents will welcome the actions taken by the Labour Government. We owe it to them and to the next generation to leave this country with seas, rivers and an environment that are protected and thriving.”
“We are proud to be one of the most beautiful bits of coastline in the UK—we are often ranked in the top 20 in Europe. My constituents want to enjoy those coastal waters, not be afraid to go in them. It is a situation that cannot be allowed to continue. I am truly glad the Conservatives have found some vim on this issue, but I gently remind them that we did not come to power in a vacuum. We are facing a Victorian situation with the amount of sewage, and that comes from a failure to deal with systemic issues. [ Interruption. ] Despite their protestations, the Conservatives’ actions have spoken louder than their words. Under the previous Government, we heard talk of scrapping nutrient neutrality, and they slashed the Environment Agency’s budget, with the then water Minister instructing the Environment Agency not to publish data.”
“Water quality and sewage pollution is one of the most pressing issues in my constituency. In the past year alone, we have had 57 sewage dumps—the equivalent of 594 hours of sewage spilled—at Bournemouth pier. As many Members will know, Bournemouth pier is a place where people surf, paddleboard, swim and walk their dogs. It is a magnet for tourism. This is more than just an environmental issue; it is a public health issue, with people frequently getting sick from swimming in the sea. It also has massive economic consequences for my constituency, which thousands of people visit over the summer. It is impacting our reputation, our businesses and our tourism industry. However, it is also a matter of deep pride for my constituents.”
“I welcome the measures the Government are bringing in to support our important creative industries. Those businesses also need a talent pipeline, and my constituency has a world-leading arts university and a higher education and further education system supporting film, television and games development. What are the Government doing to support that talent pipeline and our educational institutions?”
“The vast majority of our biodiversity is in our seas, 90% of which are in our overseas territories. Does the Minister agree that it is critical that the UK has shown leadership in ratifying the global oceans treaty and signing the Apia ocean declaration?”
“I welcome the £11.8 billion allocated in the Budget for the infected blood scandal, which is a clear commitment from this Government that they are acting on this injustice. However, parents and partners of the infected, including in my constituency of Bournemouth West, are rightly apprehensive about when they will receive compensation; many are elderly or in poor health. Given the urgency of the situation, can the Minister outline when they might receive compensation and whether he will consider including them in the initial waves?”
“One parent was told she needed £25,000 a year of one-to-one support for her child but was offered only £6,000 a year by the council. They lack planning and the follow-up that parents need to deliver the support in their local schools. A second significant feature is the impact on the educational outcomes and mental health of the children who are not receiving the support that they need. As we have heard from other hon. Members, several have attempted suicide. In almost every case we have had, the children have ended up referred to child and adolescent mental health services, with serious mental health issues. School absenteeism is increasing, with long-term knock-on effects. As a result, parents feel punished for a system, when they really just want the best for their children and feel they have to fight all the time.”
“It is a pleasure to serve under your chairmanship, Dr Huq. I thank the hon. Member for Chelmsford (Marie Goldman) for bringing this important debate. Like many, I have spent considerable time with leaders of local schools and parents who have told frankly harrowing stories about children’s needs not met and resources at breaking point. In my constituency, 23% of children have special educational needs. Although the council has made great strides to get children on to the EHCPs they need, at one stage 88% were waiting more than 20 weeks. I want to bring up two things that parents have brought to me. Even once they get the EHCPs in place, they are poorly constructed. One parent said that they are not worth the paper they are written on. Parents are told that there are no resources to deliver the support that their children need.”
“The abolition of section 21, Awaab’s law and the up-front cost provisions will allow my constituents and many across the country to breathe a sigh of relief. I therefore welcome the Bill and new clause 13.”
“Bournemouth is one of the top 10 most expensive places to be a student in the UK; some 95% of the maintenance loan is eaten up by housing costs, leaving many students with about £4 a week afterwards. That is not a sustainable situation. I therefore welcome the measures to protect student tenancies and address the up-front costs for students. It is my hope that in the longer run, many students will benefit from these reforms, will fall in love with Bournemouth and want to stay, and will be able to find appropriate and affordable places to live. As we have heard, good and responsible landlords have nothing to fear from these reforms. I welcome the measures to give landlords more clarity and a better understanding of their legal obligations, and to address repossession rights.”
“I welcome the wider housing reforms that the Government are bringing forward, including the increased targets for social housing and the wider house building programme. There are almost 20,000 students living in my constituency. I recently met student union representatives from Bournemouth University and the Arts University Bournemouth, who told me about the struggles their students face, from the stress of finding an appropriate place to live to the timetables for finding accommodation and the struggle to rent. Many students are forced to couch surf because they cannot afford the deposit money or do not have a guarantor who meets the requirements.”
“I welcome the reforms relating to the decent homes standard and Awaab’s law. Lots of people have been in touch who are being forced into homelessness by eye-watering rental increases or section 21 notices. The average increase last year for a one-bed flat in my constituency was 10%. Another young woman and her daughter were made homeless by a section 21 notice following an unaffordable rent increase. She has been unable to find anything that meets her physical and mental health needs—but in any case, she cannot meet the up-front cost of much private rental sector accommodation in our constituency. I welcome the amendment to address up-front costs. Her situation is compounded by long social housing waiting lists.”
“The Bill is timely, because in recent months I have been deeply concerned about the growing number of residents who have been in touch to raise issues about housing, to the point that we are hosting three additional housing super-surgeries, aimed at providing constituents with the opportunity to share specific issues, and at giving them advice and guidance from many local organisations that specialise in these issues. I want to raise a few issues relating to the amendments that many hon. Members will find apply in their constituencies. The first is poor-quality accommodation. In my constituency, one young woman and her daughter have been bounced from mouldy bedsit to mouldy bedsit while they wait for an appropriate social home. In the process, the woman’s daughter has developed asthma.”
“Members, it exacerbates instability and adds financial stress, locking people out of building the savings that they need to get on the housing ladder, as well as adding to mental health issues. That is particularly salient in my constituency, where the cost of housing is disproportionately expensive, given the wages that people can command. The average rent and property price is above the national average in Bournemouth, but average wages are 5% lower than the national average.”
“I thank the Minister for introducing the Bill, and all hon. Members on the Bill Committee who gave their time to consider with gravity this long-overdue reform, which will provide greater security and stability for millions of renters across the country. The Bill is particularly important to my constituency, where more than 31% of households are in the private rental sector. That figure is as high as 55% in some wards such as Bournemouth Central, and up to 45% in the wards of Winton, Westbourne and West Cliff. The private rental sector should provide people with flexibility and be a stepping stone to home ownership, and it should support our local economies, but for too many, as we have heard from many hon.”
“As we have heard from many Members, technological change often goes faster than we can deal with. We cannot keep up with it. We have the ability to regulate it, but it is a bit too slow. I commend the Ministers and the Government for their work on this issue, but encourage them to take heed of the things we have heard about today, support the efforts by parents and teachers to help young people to grapple with the challenges, and ensure that the measures we introduce reflect the need to protect and safeguard young people sufficiently.”