YouSaid · the spoken record

Adam Alter

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14
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2023-11-17
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2023-11-17
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  1. “That will melt any barriers between you and another person. If you genuinely say, what are the three things right now that feel like they're the hardest, most unpleasant things, and how can I help you fix them is a tremendously uplifting connecting experience.”

    2023-11-17 · The Diary of a CEO · Moment 136: 3 VITAL Questions To Ask Yourself If You're Feeling Trapped In Life (Relationships, Work & Financially): Adam Alter · IDENTIFIED FROM THE TRANSCRIPT

  2. “Also to your partner or to your friend, your close friends, there's nothing better than being asked that question. If someone asks you that, the degree of caring, if they actually seem like they want to be able to help”

    2023-11-17 · The Diary of a CEO · Moment 136: 3 VITAL Questions To Ask Yourself If You're Feeling Trapped In Life (Relationships, Work & Financially): Adam Alter · IDENTIFIED FROM THE TRANSCRIPT

  3. “Yeah, I mean, when I think about this, certainly for teams that works really well, I also think for individual lives, everyone, if you ask them, this is really liberating. I like to do this sometimes. What are the three things in your life right now that cause you the most friction? It could be interactions with a certain person, it could be commuting if you're traveling a lot. Everyone's got a different answer to the question. But imagine that those three things you could just eradicate from your life right now. How much better would your life be? And people often say a hundred percent better. My life would be double as good as it is now. And so the next thing is to say, well, that's a massive return on investment. If you can't eradicate them, that's fine, but at least sand them down, minimize them, shrink them to the extent possible. That's where you should devote your resources. It's a really, really powerful intervention for individual lives, but I think also, as you said, in the workplace as well.”

    2023-11-17 · The Diary of a CEO · Moment 136: 3 VITAL Questions To Ask Yourself If You're Feeling Trapped In Life (Relationships, Work & Financially): Adam Alter · IDENTIFIED FROM THE TRANSCRIPT

  4. “above the crowd, and I started to realize that the return on investment to doing that is often minimal, and it's expensive to do that, and it's really hard to do that in a competitive marketplace where everyone's doing the same thing. But where you get your massive return is not by focusing on making the carrot more attractive, it's by removing the stick that stops people from doing what you'd like them to do. Maybe it's interacting with a customer service rep, maybe it's buying, maybe it's making a particular choice It's just a matter of asking that particular frame of question and going through that friction audit process.”

    2023-11-17 · The Diary of a CEO · Moment 136: 3 VITAL Questions To Ask Yourself If You're Feeling Trapped In Life (Relationships, Work & Financially): Adam Alter · IDENTIFIED FROM THE TRANSCRIPT

  5. “Yes, over the years I've met people who need much less time to make sense of complicated situations, knowing what's not important. It's good to know what's important, but I think a lot of us can do that. What's really hard is being able to say, subtract that, subtract that, subtract that, this is the thing. This is the nugget, the kernel, this is what I should be focusing on. And so that's the idea of kind of the importance of subtracting. And there's a great book called Subtract by Lidy Klotz that's on this exact topic. The friction order itself is a sort of philosophical version of that idea where in business in particular I do a lot of business consulting that works on this friction audit process and I spent a long time with companies that ask the question how do we sweeten the deal? How do we make the product better, more attractive? How do we stand?”

    2023-11-17 · The Diary of a CEO · Moment 136: 3 VITAL Questions To Ask Yourself If You're Feeling Trapped In Life (Relationships, Work & Financially): Adam Alter · IDENTIFIED FROM THE TRANSCRIPT

  6. “Yeah, right Right, exactly. And so there's great value in asking that question. But it's just hard part I'm focusing on because a huge part of this book is about how hardship is the first step in making something good. Good stuff happens when things are hard, and because we are human and we have been evolutionarily, I don't know, penned into the situation where hardship is seen as a problem, like we're using too many resources, don't do something that's harder than it needs to be. We're very used to that. It's not true about everything we do, but it's true about enough things that we misinterpret hardship or hardness for being a problem. Whereas in many domains, the good stuff only happens almost every time after it gets hard. In many domains for human growth and otherwise.”

    2023-11-17 · The Diary of a CEO · Moment 136: 3 VITAL Questions To Ask Yourself If You're Feeling Trapped In Life (Relationships, Work & Financially): Adam Alter · IDENTIFIED FROM THE TRANSCRIPT

  7. “It's nice and broad, right? You can imagine any situation being folded into it. The other thing I quite like about it is that this distinction between it's just hard and it sucks is very central to a lot of the ideas in my book. And I think if something sucks, it's emotionally unrewarding and you hate it and you're grinding through it. Most of the time you should quit. And you have here this one limb to your model that says if you can make it suck less, continue on, then”

    2023-11-17 · The Diary of a CEO · Moment 136: 3 VITAL Questions To Ask Yourself If You're Feeling Trapped In Life (Relationships, Work & Financially): Adam Alter · IDENTIFIED FROM THE TRANSCRIPT

  8. “So, this framework seems to me unassailable. In other words, there's nothing, I can't imagine that anything here could be disagreed with because it makes total sense.”

    2023-11-17 · The Diary of a CEO · Moment 136: 3 VITAL Questions To Ask Yourself If You're Feeling Trapped In Life (Relationships, Work & Financially): Adam Alter · IDENTIFIED FROM THE TRANSCRIPT

  9. “And wanted to jump away from that, then you should probably consider moving on. But the research basically shows that almost always it's a good idea to persevere beyond the point where you say this is hard and it's not feeling good and I feel stuck. How long you should do that is another question. I think one of the guides that should be useful in determining that is to ask yourself if there's an end state that I'm trying to approach, am I getting closer to it across time? You know, if I'm learning a new skill, is the delta between where I am and where I'd like to be shrinking over time, the gap between those two shrinking, or is it staying the same or is it even getting larger? And if it's staying the same or getting larger, then I'm probably not getting closer. And that's a good indication that I should probably quit. It's time to move on.”

    2023-11-17 · The Diary of a CEO · Moment 136: 3 VITAL Questions To Ask Yourself If You're Feeling Trapped In Life (Relationships, Work & Financially): Adam Alter · IDENTIFIED FROM THE TRANSCRIPT

  10. “Yeah. I mean, there's an amazing cottage industry on both sides of that spectrum of books that are being written that I think are excellent books that make the case for both of those ends of the spectrum. You've got Angela Duckworth's grit, which is all about sticking through and continuing on. And I think anatomy of a breakthrough leans in that direction. And then you've got Annie Duke who wrote the book Quit, which is about quitting. The fact that we've got so many options all the time, most of us. Why would you keep doing the thing you're doing if it's not working out for you? You should probably do something else. Now they're both very sophisticated thinkers. They wouldn't say you should always persevere or always quit. But it's a great question. How do you know when you are stuck that it's time to persevere versus time to quit? And I think it's worth thinking about A, the opportunity costs. So what are you leaving behind? Is there something else that's very obvious that would be an easy thing to jump to that would require leaving behind the thing that's making you stuck? And if that idea seems really appealing, as it did for me when I was doing actuarial science.”

    2023-11-17 · The Diary of a CEO · Moment 136: 3 VITAL Questions To Ask Yourself If You're Feeling Trapped In Life (Relationships, Work & Financially): Adam Alter · IDENTIFIED FROM THE TRANSCRIPT

  11. “First is getting your head around what it means to be stuck and figuring out that usually it's not as big a deal as it seems it might be. And once you come to grips with the emotional part of it, you can usually bring some sort of strategies and actions to bear and to start to move yourself. I'm convinced of that and that's why I write the book, because I think there is a way to get unstuck in almost every case.”

    2023-11-17 · The Diary of a CEO · Moment 136: 3 VITAL Questions To Ask Yourself If You're Feeling Trapped In Life (Relationships, Work & Financially): Adam Alter · IDENTIFIED FROM THE TRANSCRIPT

  12. “Yeah, it's an interesting question. So it's subjective. You know if you're stuck, you can feel it because you could be in the same situation and not feel stuck. I'll give you a good example of this. I had a conversation with Malcolm Gladwell, who was telling me about his dad, who was a math professor, and his dad was trying to solve a math conundrum for thirty years. By external definitions, he was stuck for thirty years because he couldn't solve this math puzzle, which is a common experience for math professors, I imagine. But he loved it. He didn't think of himself as being stuck. That for him was the process, that was why he went to work, and why he kept doing what he was doing. And so, you know, if I thought about being stuck in something and not making meaningful progress objectively for thirty years, the idea drives me crazy. But for his dad, for Malcolm's dad, that was something that was really appealing. He really enjoyed that process. And so I think a lot of dealing with being stuck at first...”

    2023-11-17 · The Diary of a CEO · Moment 136: 3 VITAL Questions To Ask Yourself If You're Feeling Trapped In Life (Relationships, Work & Financially): Adam Alter · IDENTIFIED FROM THE TRANSCRIPT

  13. “Yeah, I've been running this survey for about five years on people all around the world asking them with that definition of stuckness, are you stuck in some way? And I find that people usually within about fifteen seconds start typing a response, which means that stuckness is very top of mind, and their responses vary, so some of them are financially stuck, they want to be able to save or they want to be able to earn more money, some of them are stuck in relationships, some are stuck in jobs. A lot of them are stuck quite narrowly in creative pursuits. Like I'm trying to learn this piano piece, I'm trying to learn this new art technique, I'm a filmmaker and I can't come up with creative ideas. I'm a business person and I can't figure out what my next venture should be. So there's a very broad range. And I find that almost everyone in at least one respect with a bit of time comes up with something. They say I'm stuck in this way and then they can express it.”

    2023-11-17 · The Diary of a CEO · Moment 136: 3 VITAL Questions To Ask Yourself If You're Feeling Trapped In Life (Relationships, Work & Financially): Adam Alter · IDENTIFIED FROM THE TRANSCRIPT

  14. “People are actually stuck in relationships and jobs financially stuck, becoming much lonelier as a species, but there is a way to get unstuck.”

    2023-11-17 · The Diary of a CEO · Moment 136: 3 VITAL Questions To Ask Yourself If You're Feeling Trapped In Life (Relationships, Work & Financially): Adam Alter · IDENTIFIED FROM THE TRANSCRIPT