YouSaid · the spoken record

Alessandro Goloney

lines on the record: 77
first: 2025-05-08
most recent: 2025-05-08
sittings or episodes: 1
sources: podcast

Every line below is reproduced as it was said and linked to the record it came from. Nothing here is summarised or generated. Directory · Search · Corrections

“It feels like you should come back and we should talk about those tools at length for a long time because there's The idea that you're going to move the cost into the field and have the reporters in the field and have reduce the cost of production is one of those new ideas in media. We have not reduced the cost of production substantially since Word processors arrived. I think that was the last one. Maybe Cramerley. So, yeah, Grammarly is pretty good. Spell check was pretty good. So you should come back and talk about that. But Paul, thank you so much for being on the cover. This is great.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“Teams are watching this and grabbing the best stuff, the most used stuff, and they're building it into our operating systems for our newsroom. And so they're driving it. When we do our town halls and we do a demo, the first question is, hey, can you add this and when am I going to get that? And so the spirit and the vision is really exciting and they're pushing us harder than anything. My roadmap, you know, I could go on and on. We have so many interesting things to build.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“Yeah, no, my God. Yes, they are relentless. And again, going back to Alessandra, who just articulated this vision to the newsroom. And it really was in the spirit of we have a world to cover and AI is going to allow us to get more of our people in the field, more of our people doing the distinctive work, the new work, less of our people moving content through the system. And that's really powerful to our mission to cover the world. But we're beneficiaries of Thomson Reuters, too, who's committed $200 million to AI investments a year. And so we draft off of all of that. And they built this amazing tool for our newsroom called Open Arena, where our reporters can go into this place knowing that it's insulated from the open internet. None of the work that they're doing is going to find their way out. They can build their own little mini agents and they're in there doing that and they're sharing their little tools with each other. They're sharing their tools. Hey, I built this thing that quickly grabs a source. I built this thing that will build a footnote.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“And it's worth mentioning we do something now called the Future of News for our clients, and we do this around the world. We get our clients together, our thousands of clients together, and we talk about AI in the news operation. We share what we're learning, what we're seeing, how it's working. They share their concerns. They tell us what we're doing. We're trying to bring the industry together on a really high quality set of tools. And what we're finding is that what works today is going to be different than what works in six months. And so part of our job isn't to just land it and get it, but to be relentless in finding it, what's the next thing? What's the next thing? And how do we get that in there and constantly be the ones innovating and setting the standards and then sharing it with the industry?”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“We have multiple tools that we're using. Again, some of their in house, some of their third party. What we're finding is the orchestration of the tools that makes it work. Even in our translation, it's multiple different tools. Some models are good in romance language. Some are good in Chinese, Japanese. Put them all to work on French. But the point being that it's really about being smart about what's working now and being very nimble.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“Have you ever tried to order from a waiter in France? Even if you order in perfect French, and by the way, my grandparents are French, they will correct you. So the standard for getting French right is very high”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“Core newsroom. We've got headline generating tool. We've got a bullet point generating tool, summary tools. We've got error checking tools. But these are in production. They're not interesting experiments. They're running today. Our news team is using it around the world. We've got a translation tool that goes to and from 12 different languages. Take a guess which is the hardest language. Chinese, Japanese, I was going to say”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“That's just one piece on the professional consumer side of it. The bigger part of what we're doing is actually we've been investing in our newsroom operation for the last year and a half. Alessandro Goloney, our editor-in-chief, has been, I think, an incredibly inspiring leader. And she has a vision of the newsroom of the future being an AI-powered newsroom. So we have built tools that access every piece of moving news around the world and using a combination of language models. We can access this data in multiple languages, grab it, pull it in, look at it, validate it with a human, and push it out, anything from a government press release to Nvidia's earnings. You can think about all of the importance of speed and accuracy in that. We've taken that from 85 down to 33 seconds. It's an enormous amount of time. And so that tool is running. 600 people are using that, a million alerts so far this year, six, seven languages.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“I think we're finding them to be very different in terms of what they do. And they're a part of how we deliver our products. So our solutions are a mixture of large language models, some very specialized tools. We have some of our own small language models that we've built for very specific purposes. And so what we're finding is that the right answer is a series of tools orchestrated well to get to the level of quality that we want to have. So it's both.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“When you think about the products you want to build, it sounds like AI is a big part of them. Are you thinking that some of these models and products? Do you think the models are all kind of the same in the context of what you're trying to build?”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“Oh, interactions and they led to a lawsuit. That's a strategy choice. I don't, for us, we are trying an approach of trying to bring people along, I would say, has really been our approach. Now, if that doesn't work, we'll resort to other methods. But I think our instinct as a licenser is to begin in a humble and generous way to say, let me help you do the right thing. And if that doesn't work, then we will find other pathways.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“Because the AI, open AI executives are saying we trained on the public internet. Which does not require copyright licenses to do. Are you thinking that there's already liability that they need to pay you for up front, or that you might have to go sue against?”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“But the case law is still being decided out there on some of these conversations. And I think there's some good progress being made from a legal front. Thompson Reuters in many other businesses, and I think this is an important conversation for all of our businesses.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“Perplexity. How are they? Well, what I would say is, you know, in our licensing today, we have everything from the largest news organizations to tiny little companies. Our pricing has the ability to think about how much impact will they have with our content in the market, because that's ultimately how broad is their use of the work. It helps us to think about the value that we're providing them and they're extracting from us. We also, by the way, have a lot of monitoring tools. So we know if somebody takes one of our photos and uses it and didn't pay us for it, we will find them. They will get a letter within a couple of days. And we have the ways of tracking our video. And so we, because of the work we do, we are very good at monitoring what people are doing. And I would expect, you know, we will have something similar in this way, and we will ask people to pay for the work. Or there is legal consequences where possible.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“Yes. This is what we, again, if you were reading. You would see things about categories and volumes and use case time to market is at real time, is it 24 hours at 48 hours? Is it archive? All of those dimensions we have to deal with all the time. So for us to put a price on that is not a new concept for us.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“Again, we don't comment on those. I think in our quarterly earnings are, if you go through that, they have talked about AI licensing deals as having been part of our revenue. And so it's not a secret at all that we are doing licensing our content to AI engines. We just don't talk about the specific ones or the terms of anyone because there are agreements between us and our clients. And no more than we would talk about any of our client agreements. It's between us and our clients, and I don't think they would prefer us to talk about them. And it's really none of our business to disclose them.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“In the same way I see our agency clients. And that's the way we think about them. They are taking our content. They're building a consumer-facing product. And so for us, it actually feels very familiar to license to them. Now, I think for people who haven't been in the licensing business, it's a little unnerving to think of, well, what are they going to do with our content? How do we control that? What's the right way to price it? What's the right way to control it? What kind of rights do I have back when things go sideways? We've been doing this for decades. around the world. So for us, when the idea of licensing our content to a platform that is looking to build a consumer facing news product, we just took out a fairly standard structure relationships. We know how to value them. We know how to control them. We know the terms. And so we're in a good position, we think, to build this as a nice addition to our business. But it really doesn't look, it's in the same way.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“For us, it's core business for us. And so we haven't commented on any specific company. We've done a deal with. So I know there's been some reporting about some of those. But for us, I think I would say a couple things. One is the nature of that 20-year-old relationship has changed. So 20 years ago, a lot of them were pass-throughs. They would through search or social, you would find the article, you'd click through, and they helped you find our content. And so I think of them more as a pass-through entity. Today, a lot of these companies are building what I think of as consumer-facing product. Like they're building a news product you can go to get your news, and they're using our content as part of a bunch of other sources to build a product that's news. That's a very different premise. To win on that premise, they actually have to do the thing that our publishing clients have to do. They have to be reliable. They have to be trusted. They have to speak to an audience. They got to deliver on more than just passing through. So I see them.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“Well, I don't know if it's disparity, but I do believe that I do believe that people will want the right information for important decisions, important parts of their lives. It's not just decisions. I think people want to be informed. I think it's just human to want to understand the world around us in a truthful and meaningful way. And to be able to deliver that to people at a price that's cheaper than most of the things they stream to themselves for entertainment, I just think that's part of the diet of being a global citizen. And I know maybe it sounds naive, but I do think that look, we don't have to convince the entire planet to have a great business, but I do think there's a large group of people around the world who do want to know what's happening in the world, who want to be confident about that. And we need to bring them that service.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“There's this old adage that. The lies are free and the truth is expensive, particularly on the web now. Everybody's got a subscription. Thing you're describing might be economically beneficial to Reuters, right? The news ecosystem degrades our Facebook feeds are just full of AI slop. And then the Reuters website, which again is inexpensive, as you point out, but it's still beyond the reach of many. That's where the good information is. Do you perceive a world in which that is successful and that we have functional governments, functional companies in a world where there's that much disparity?”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“On fact based news to build a brand that people know if it's important, if I'm going to place a trade, a client's trade or my trade and it's a lot of money on the line for getting it right, I'm probably not going to go to a sort of a potentially hallucinating chatbot to look at that. I'm going to stick with Reuters because I believe as they should that the Reuters product, whether it's an AI, So that brand, I think, is really the biggest opportunity. I think in some ways if the quality of the news and other sources degrades and becomes more and more questionable, that's actually good for us in the long run.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“Two parts to that. I think how we make money is, I think, largely because we can window the content in multiple ways, which I think is pretty unique to our business model. We think of it as like a factory, a content factory that we window it multiple times. So that gives us the revenue growth. It gives us the nice margins we enjoy in some stability. So, you know, the question of can AI take our content and build something, they can, but I think, as you said, it hallucinates. It has issues. And so could you go there for something? Sure. I do. I use it to look up information and data, but I double check it if it's something that I'm an important issue, if I'm trying to make dinner that I'm less concerned. If I'm trying to get facts and analysis out of something, I'll double check it or I'll use multiple sources. I'll do what I need to do. And so how we make money in that is to continue to deliver.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“Well, you can have a lot of bad ones or a few really good ones, and it kind of nets out the same. That's just the cost of how you make the work at Reuters compared to Some YouTubers just talking to a camera. How are you getting that money back in a world where AI companies are scraping all of the data on the web and just delivering the results, not even in a 300-word article that's on your website, but in a 50-word summary at the top of the Google search results page?”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“Would the Tre It certainly has changed our assessment of the risk that could be there, although I would say that we sort of went through this for the first administration. We saw signs of how we were going to have to operate. And so we prepared ourselves for this time. I think that and the, you know, some of the news around subpoenas and other things. But these are, again, these are, I don't want to diminish them because diminish them suggests that we're not paying attention to them. We take them very seriously. In fact, so seriously that we, you know, we do our scenario planning before the election, so we're ready. And we continue to do scenario planning. Our risk and security teams force us to do constant drills and security exercises to make sure in the moment, if something happens, we know what to do, where to go, who to call, how to get to people, and make sure that we're ready for those moments. So again, it's just part of what we do. This administration we're ready for.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“Yes, of course we're ready. We face lawsuits all over the world all the time. So we have an amazing legal team. We have an amazing security team. We fly our lawyers all over the world when needed to be there with our team. And so if you're part of the Reuters family, we will have your back.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“No, I think it's on us to let them know where we are and how to find us. And so we take that very seriously. And with our subscriptions, we'll start to do more of that. AI is not perfect, nor is somebody sitting at a microphone somewhere wherever they might be. That's not perfect. Somebody blogging is not perfect. So the market has to choose these things. For us, AI is always going to have either human in the loop or rigorously validated and monitored content flow where our editorial team has looked at that and said with a high degree of confidence we know that works even with that remonitor but we're investing tremendous amounts of money in AI, in our newsroom, in our products, in our news gathering. These systems are out, they're deployed, they're in production, they're running, but there's a human in that process. Yeah.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“Well, I think that's certainly in this country, yes. And again, I just keep reminding you and your listeners that we operate around the world. Our New York office isn't as big as it's not our biggest office by any means. And so we do have a strong presence in the U.S. We cover it well. But we operate in countries all over the world. You can imagine different time periods over the last hundred years in different countries where we have faced difficult reporting situations. And in fact, the trust principles themselves came out of a moment in 1941 in Britain and that the origin of that was due to pressure from the British government in a state of financial turmoil for Reuters to allow them to shape the news. And rather than do that, they took an entirely different path to protect the integrity of Reuters news service back then. It's made us stronger today. But, you know, again, our mission isn't to get everybody else to stop doing something. Our mission is to create a beacon of truth for people, to come find us.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“It's all great to have a hostile relationship with big companies. Many big companies have been very angry at me, but I'm able to do that because I live in the United States with a functional First Amendment, a culture around free expression and not punishing free expression. And at least the sense that if you lie, that's a problem. And kind of the swirl that I'm seeing now is, well, all of them go direct and the consequences for lying are dropping precipitously. And the state punishing you for your speech is ticking up. Like you see it. And that feels like a very different kind of swirl for an organization like Reuters, where yes, you could have an antagonistic relationship with governments around the world. But the existence of the First Amendment in the United States is a bulwark against whatever intimidation might come elsewhere.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“Could be transformative. I just spend a lot of time thinking about the other side of it, which is most of the ZI systems lie all the time constantly. They're being used to help other people lie. Last night, the night before talking, the president insisted that Kilmar Obrego Garcia has MS-13 tattooed on his knuckles, even though that is just obviously Microsoft paint. That's not even AI. That is just a blatant lie or confusion by the president who is hostile to the press. Pushing back on him. Do you see the flip side? Are you on guard against the flip side that you're talking about distribution and how it might change? The president owns a social network. The billionaires go direct.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“Can we, through a thoughtful approach to organizing all of that source information, find a new way for people to access the hard work of journalists? Part of that is the journalist writing through, because good writing, good journalism is thinking, building the hypothesis, building the structure. We don't want to lose that, but to allow people to explore all of that work through whatever forms that they want, to me, is the first time we're really starting to rethink what the product experience could be. That I think could be transformative.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“I think the biggest thing I'm excited about from a media perspective is the thing that we haven't changed in hundreds of years in the media business. With all of this innovation, 300 word articles, we still make 300, 600 word articles. And if you think about the absurdity of that idea, our reporters will go out and spend days, hours, thousands of hours getting interviews, documents, et cetera. And they'll put all this stuff together and then they go to the editor and they say, great. Give me 600 words on that. Okay, I just spend half a year putting this together. 600 words, that's all I get. And then you get your 600. He says, great, can you get it down to 300? And it's got to work for everybody. That distribution goes back to the Gutenberg press because that was the medium by which we could transmit. We built the internet and then we'd put 300 word articles on it. And the question with AI is...”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“That everybody wants to be a part of. And then along comes cable. And cable, sorry, all of a sudden the structural cost comes down. And now actually it kind of, it's a better strategy to say I'm going to build a gardening. I'm going to build a political tribe. I'm going to build a lot of three or four hundred different tribes. And so we became a little bit more divided as cable came along. With the internet, now you've got one person, one place that can speak to the world. What's the best economic to go even further into the tribalization? And so many ways, I think what we're seeing now is reflection of the technology. And so for me, the question is with AI, does that change it back? What's the media echo we'll see in the market as a result of what AI can do for the industry?”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“An important piece of history to remember, too. You know, we talk about being in this very polarized time. There was another time when we were very polarized in the media. And that was back in the 1700s when Alexander Hamilton and Thomas Jefferson each had a printing press and they pointed at each other and just hammered each other all day long. And so the technology at the time reflected a very sort of tribal approach to media. And it wasn't until we started to get mass media that the conversation changed. And the structure of the technology often reflects the nature of the media patterns in the market. And so it's important to put it into context. So when we have broadcast, radio, and television, massive fixed costs to build these things and put these up and build the towers, and you think, well, what's the right media strategy for that economic strategy? Well, it's to build a very big tent, to not create tribes, but to create a conversation.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“Companies, and again, as we've been doing this for years and years and years, we're very good at it. So it's challenging, but it's not distracting from what we do by any means. And just, you know, I know this is, I forgot, just sort of tech is everything. Tech eats everything.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“I think it's important to remember, Reuters is a global news organization. And so what we're talking about here is a U.S. conversation. We operate in markets all over the world where there's a less than friendly relationship with the local governments. There are companies that we have less than friendly relationships with. And look back over the decades. There are periods of time. And so this idea of a challenging moment for us is a point in time problem. And so I know it feels if you live in this country, it feels like a large existential thing and not to diminish it in any way. But from a Reuters perspective, we've practiced high accountability journalism all over the world in many different contexts. We're very good at this. We know how to get the story, how to get the exclusives, how to get to the truth, regardless of the environment in which we're operating. We have to do that. We have to do that with governments. We have to do that with”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“One of the reasons I'm pushing so hard on this is that maybe in a normal environment, I would be inclined to believe you. The cream rises to the top, information as a product, you get what you pay for, the market is going to sort this out, particularly financial markets tend to care about whether things are true or not. There's an economic incentive that pushes the truth out. These are not normal times. Right. You have a president in the White House who is openly attacking news organizations, I think, today. He said he was going to sue the New York Times for calling his lawsuit against CBS baseless. That's a big circle. Yeah. That's a lot of pressure. Reuters, as you've described it, with the trust principles, with the very tightwriting.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“I think from a business perspective, I certainly would like to command more attention. I think it's on us, though, to do that through great product innovation, to do that by communicating our brand and who we are, so that people know, first of all, know who we are, know what we do, and can find a place in their day for us. And through great product innovation, find a way into that. So I don't think that hammering the same business model of, you know, let's go out and tell you how many stories we write and just how much volume we have is going to get anybody to come to us. I think we have to find a way to get to the point of the things that they care about. And that's where I think some of the innovation that is about to come, particularly through AI, is really going to start to transform the role we can play in people's lives.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“Sure, once you start the TikTok shop in Reuters, I think all bets are off. How do you compete with that? Is that something that you are thinking about? Like, I need to take this attention. I need to steal these minutes back”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“Supply our news to thousands of news organizations around the world. And it's fascinating to see what one piece of content can become in the hands of many different people. But they're doing the thing that they do, as I went back to. Their role in the system is to figure out what do my audience want to hear, see, read, and what is my role with them? What does my brand convey? And I need to deliver on that. That's how you make a business, serving your clients' needs. Now, they're a podcaster may have a different purpose of what they're doing than what we do. And so we have our mission, we do our mission, we provide. And again, I just think that over time, I'm an optimist that people will move towards truth.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“Well, look Whether it's what it is, it's a podcast. Is it hard news that you should use to run your life on? Is it interesting, entertaining, reaffirming in some part of your life? And so it may serve a purpose that's distinct from what we're doing. And so if somebody wants to spend their weekends listening to long podcasts of things that just feel good because they reaffirm who they are or they champion the cause that they care about, that's fine. But my hope would be that when there's something important and you want to have an interesting conversation with somebody and not look uninformed, that you'll have your Reuters app to and that we want to be part of that diet of things that people consume to help them live their lives, to enjoy their weekends, to whatever part of their lives. We think there's a role for fact-based news in that. But it's not really our position to judge what people do.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“Thank you. It's very flattering. But what I see is that Maybe what diverge sells is just our ethics policy, and maybe we just need to talk about it more because the thing that we make is different than the thing other people are making.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“Don't feel like context to me. It feels like there's a massive disparity in the quality of that information, the margin of that information, right? Sure. The podcast industry or the YouTube industry or whatever, the TikTok industry radically higher margins than I have reporters in 200 places around the world. And then somehow in there, there's an audience that has not been taught or trained to evaluate these kinds of information differently. And so I think part of my push to you is, are you talking about that? Do you say this is Reuters, here are our trust principles? Here's why you should believe us instead of them.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“I mean, I think everyone should listen to more of our podcasts. I'm nakedly biased here, but. You look at the world's biggest podcast, it is not run by, they're not run by a bunch of professional journalists, they're not even run by people who appear to have Good information literacy, right? Who understand where the information they are consuming comes from or how it is made? And the business you're in is making the information as rigorously and in many cases as expensively as possible by sending people out into the world to sit around waiting for something interesting to happen on a convoy from one part of Russia to another, right? Like literally the most expensive way to make the information I can think of And then there's a guy sitting in his studio in Texas just talking all day long, and he has all the audience.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“Every morning, I've got a podcast I listen to. I've got one on the weekend, the day ones sort of give me context in what's happening yesterday. He said, but I got a busy day. I can't spend all day sitting on websites reading the news. I got a job. And so I think that we need to think about from a media industry, how do we take the content that we're creating and fit it into the way people are consuming. And this is where my seven, eight years off in the world of doing tech companies, you know, that idea of product first, I think is a real sensibility that we need to bring into the media. And I'm seeing it, but I just think we need to start figuring out what are users' new behaviors and how do we find our way into those.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“Well, I think that may be they're a version of that. And so last year we rebuilt our website and our app and I was excited to go home and show it to my son and he's going to hate me for using him on this podcast. And he said, hey, that looks great. And I said, well, you should show your friends. They're going to see if you can get them to maybe subscribe. He said, Dad, we don't use websites. Like, how did I raise you in this house? And you don't go to news websites. He said, Well, look, what I do is I have alerts all day long. And I decide, you know.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“Well, I think all of those are interesting points. I mean, I think when you say wire service, I think that's probably the window number two, the agency part of our business. So I think we like to think of ourselves as a news organization that has a wire as part of it. Actually, I would push back on one of your premises there, which is people go to websites and they open them up and they look at the news.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“And so you are selling content directly to consumers, you still have to market to them. You still have to say, this is why it's worth it. I'm wondering how openly you do that, how aggressively you say you can trust us because. Our trust principles or the way we make the information, and whether you think you need to, I don't know, start a TikTok channel to go reach the younger consumers.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“Well, I'll paraphrase, so don't hold me to every word. But first is that Reuters will not fall into the hands of any one interest, any one group that could potentially affect a reporting. Obviously, that integrity, independence, freedom from bias must be fully preserved in all of the work that we do, and that we supply reliable news informations to all of our agency clients, newspapers, agencies, broadcasters around the world, and that we do that in a high integrity way. And then there are also other due interests that we talk about, which is related to things not to our clients, but to how we run our business. We have to make sure that we're adhering to all of the parts of our business. And then the last part is that we will spare no effort to continue to invest and expand and make the business more relevant, things like AI, for instance, and continuing to invest to make sure that the business doesn't become a figment.”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“What we hold dear to, I think, what has built our brand over this time. And I think it's so important for us to have this brand in this moment to convey the trust and confidence. You know, it was a business purpose for many, many decades to have that confidence. Now I think it's a consumer premise that I think has some real strength to it”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT
“Empowering and giving room for our managers to make some mistakes in thanking them when they do is part of the culture of saying we're better off to move fast than to move perfect. There's an old adage that in the world of chess, anybody can beat a grandmaster if you change one rule of the game is that the person competing can have two moves for everyone. You cannot beat somebody who has two to one moves, even if you're a grandmaster. And so for us, move fast and it creates strategic flexibility. That goes back to this whole idea of the trust principles and sort of the...”
2025-05-08 · Decoder with Nilay Patel · Reuters is ready to stand up for the press — and embrace AI · IDENTIFIED FROM THE TRANSCRIPT