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Angie Hicks

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2024-10-31
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2024-10-31
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  1. And of course, I know that the company is now known as just Angie, and you are Angie's chief customer officer. And so before we bring in our color set, I just want to start by asking you a couple of questions about what you've been up to lately, because we haven't reconnected in a while. Can you fill us in on what your work looks like today as the head of chief customer officer?

    2024-10-31 · How I Built This with Guy Raz · Advice Line with Angie Hicks of Angi · IDENTIFIED FROM THE TRANSCRIPT

  2. Right. It's one of those inconsequential decisions. We only had a few members at the time. It was like when we decided to name it Angie's list, I was like, well, we're just in Columbus. What does it matter? And then, you know, down the road, it turns into something much, much bigger.

    2024-10-31 · How I Built This with Guy Raz · Advice Line with Angie Hicks of Angi · IDENTIFIED FROM THE TRANSCRIPT

  3. So you were one of our first guests on how I built this way back in 2016. Great episode. Back then, you told a story of how you built Angie's List, this database where you could find reliable contractors and handymen in your local area. And of course, if you guys have not heard that story, check it out. We'll put a link in the podcast description so you can find it. But basically, back in 1995, Angie was in her early 20s. She was going door-to-door in Columbus, Ohio to sign people up for memberships to the list. And then people would call in, and then Angie would answer the phone herself and then refer them to reputable plumbers and roofers, whatever service provider they needed. And so that's how it became known as Angie's List, because you were Angie. They were calling Angie.

    2024-10-31 · How I Built This with Guy Raz · Advice Line with Angie Hicks of Angi · IDENTIFIED FROM THE TRANSCRIPT

  4. Let's get to it. Joining me this week is Angie Hicks, co founder of Angie, formerly known as Angie's List. Angie, welcome back to the show.

    2024-10-31 · How I Built This with Guy Raz · Advice Line with Angie Hicks of Angi · IDENTIFIED FROM THE TRANSCRIPT

  5. And when you're ready to launch, you offer code built to save 10% off your first purchase of a website or domain. Loans issued by Celtic Bank and serviced by Stripe. All loans subject to credit approval. This episode is brought to you by Clavio. Clavio helps you build smarter digital relationships with your customers with its unified data and marketing platform featuring email, SMS, reviews, and more. This Black Friday Cyber Monday make every moment count with Clavio. Learn more at kla-vio dot com slash bfm.

    2024-10-31 · How I Built This with Guy Raz · Advice Line with Angie Hicks of Angi · IDENTIFIED FROM THE TRANSCRIPT

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    2024-10-31 · How I Built This with Guy Raz · Advice Line with Angie Hicks of Angi · IDENTIFIED FROM THE TRANSCRIPT

  7. You know, one of my favorite parts of traveling is getting a feel for a neighborhood, the way locals do. A few summers ago, I was in Rome and stayed in an apartment I booked on Airbnb. It was tucked in a quiet neighborhood just outside the Roman forum. Every morning I'd walk to the corner cafe, grab an espresso, and just watch the world go by outside. I even managed to chat with the owner about the neighborhood he lived in for nearly forty years. And he got me thinking about my own neighborhood. There are incredible hiking trails and great restaurants and, of course, the beach. And when I'm traveling this summer, listing my own place on Airbnb could be a really smart way to let someone else experience the area the way I do, like a local. Listing your home on Airbnb while you're traveling is a great way to make some extra money. You could put the money toward your next trip. Your home might be worth more than you think. Find out how much

    2024-10-31 · How I Built This with Guy Raz · Advice Line with Angie Hicks of Angi · IDENTIFIED FROM THE TRANSCRIPT