YouSaid · the spoken record

Anne Boden

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2021-11-22
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2021-11-22
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  1. Yes. I think the world is very unfair in lots of different ways, and it's not just fair between countries. There's very, very, you know, different people have different experiences this life. You know, I have been extremely fortunate. But the girl growing up next door had probably had a very, very different life to me By an accident of birth. We experience a very, very different life.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  2. I think I'm on the start of a journey rather than the end. I think I wanted to do more than jest make Starling the best bank in the world. I think Starling will do its bit to help people with a financial health. I think it is also important to nudge society in the right direction. And I can do that with a platform of starling.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  3. No, I don't I think that if nobody ever said Discovers their purpose until probably too late. And I think thinking about that question too hard is probably too difficult. I think the purpose of your life will only be discovered once it's too late.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  4. It's a unique opportunity, you know, imagine, put yourself in my shoes. 1981 I came to London to start my career in banking and rocked up at Lloydsbank as a graduate trainee Nowadays, you know, I'm running an important bank in the UK. And I founded this bank. And it's much better than the encumbered banks and is at the start of its sort of three hundred years rather than the end of it. Yeah, it's incredibly exciting. Yeah, I have to pinch myself. Really happening

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  5. So I think that we're probably listening a couple of years time. You know, I wanted to be. I want to be portent. I want Starling to be something that changes financial services forever. I'm enjoying myself, you know, I'm I'm not ready to quit. This is I'm on a roll

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  6. A lot of that is absolute rubbish, and you have to just stop it. One of the biggest lessons I learned is a lot of the things that I knew when I was absolutely 100% certain of was actually wrong. Right, so forget about it. The worlds move on, be relevant.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  7. I think it's the. The question that people Always give you the wrong sort of advice. What I what I caution about is that there's a lot of people out there giving bad advice. Because when you ask somebody about what you should do or how you raise fundraising or, you know, whatever you do about your business, they haven't got a good idea, so they give you something because they feel as they can't say, I don't know. So be cautious of those mentors that actually don't know anything. And there's so many people who have, you know, the VC world is full of people who are, you know Finish their careers that are wandering round VC land trying to tell you what things work and how things work.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  8. Look, if I put a lot of effort into it, I would have probably made something work. The trouble is, I put a lot of effort into my job and my career. I probably get a huge amount of satisfaction with that. And it's sort of taken priority. That's great, you know, you know, I've I got a great job, you know, I'm doing this sort of stuff. What could be better sort of being in the situation where You can talk about things and you have success. Yeah, it's good.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  9. I had a lot of coaching from friends before going out on a date and going, for goodness sake, I don't ask for the bill, okay? For goodness sake Anne, don't, you know, don't leave the table to answer a call. Right. Yeah, but I got a really, really good deal coming up. No, no, no, no. This is how it works, Anne. Okay, you go on a date and you pretend he's awesome and you don't go off and answer your phone and you don't try and pay the bill. Okay, that's how it works. That's how it works for most people. But, you know, sometimes work is more important.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  10. Look, you know, sort of The right man never came along It wasn't something that I decided against, but there was never any assumption in the family home that I would get married or whatever. But the right man never came along. And as far as children, I never made the decision not to have children just that I was busy and then it was too late. But I think that people compare to quite an idyllic state of marriage and two children and them all living in wonderful home and everything being fantasized life of a family. The majority of families are not like that. I have I am really, really happy that I've made the right decisions. And yes, it's a I get asked about it occasionally and brave people ask me about it. Know people who are not brave trying to go round it Um yeah, you know but one day Prasse will marry you never know

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  11. I read a lot I read hundreds of books. I read, you know, I read every self-help book I get my hands on. I read every single banking strategy book I've always done it I love understanding things.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  12. But that's the job I get paid for. There's a huge amount of things that come with this job. You know, I appear in front of the Treasury Select Committee and get grilled. I have this sort of grilling from you. I can talk to interesting people. I have the opportunity of building something I've always wanted. That's a huge, huge privilege.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  13. Yeah, I think it is. I'm still quite excited by it all. I said coming here today. I was excited. This is This is something which is look, I am ever so fortunate to be a person who's doing what I'm doing, to talking to you, there's going to be broadcast. This is exciting. When I come back into London, you know, I'm driving back into London late at night and I'm going through the city, I'm still excited. I'm like a kid that's coming to London for the first time. This is an exciting things to do. Yeah, I'm loving it all.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  14. And he was a great mentor. He taught me this, and I think the dedication in my book is all about, you know, thanking my parents for teaching me that happiness is something that you can cultivate and treasure, because not everybody has it I think when I am in a sort of situation where things are tough, you can do things to change the chatter in your head. To realize that you're not the centre of attention. You know, sometimes, you know, it's not about me. You know, not everybody's looking at me. Everybody's looking at their own life and thinking about their own problems. I am very, very fortunate I have a huge number of things that are going right for me, and I have the privilege of running Starling. And it is a privilege, and there's lots of things going wrong and lots of pressures on me. but is a great privilege to have

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  15. I had a great mentor in this my father My father was brought up in a home where his father was in the First World War. And he came back from the First World War with what he now call post-traumatic stress syndrome. And they didn't call it that then. They called it, you know, shell shock. And he was brought up in that home where his father had good days and bad days and things were quite fragile. But he had my father had a great way of talking about her feelings and emotions and what you do to talk yourself up. And how you make yourself happy. And we had a home where we talked about this and how you counted your blessings. We weren't religious at all, but how you... Have you took energy from what's going right rather than what's going wrong?

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  16. Whether they've lost somebody, whether they have, you know, they gambled all their money away or whether they've been scammed That's a responsibility. But it's not just me that has to take that responsibility. We have hundreds of people that talk to customers every day. At sea customers, when things are going well and things are going badly, it takes a huge amount of energy and sometimes they're listening to calls and it really impresses me how young people, you know, who are new to their careers who so empathetic, so in touch with real people and really helping them, you know, I take my hat off to them

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  17. Managing a bank, you know, so yeah, I listened to what Tom said and all the things that Tom said happen in all banks, right? That is what happens. But it's my job What I do It's what the people I work with do. And sometimes it's Sometimes you read emails of people that have been scammed out of their life savings You have emails and you have cases where, you know, gamblers have lost all their money. You have to deal with people who have lost their son in some tragic circumstances. We have a window on people's lives in all sorts of circumstances. We have to be responsible, we have to be empathetic, and we have to guard ourselves from the bad guys out there What we do means that we touch people in all sorts of ways when they're most vulnerable.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  18. Yeah, I'm proud of talking I do. I'm proud to talk about what I do and what I stand for. And having a bit of a platform to nudge things in the right way, you know, I'm only a small cog in this whole world. But if I can do my bit to make things fairer in a couple of segments, you know, I should do that and I'm enjoying doing it.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  19. Existed as a customer, yeah. I think that I've been very lucky. I've always had a great relationship with money. But the vast majority of people in this world. Have a bad relationship with money. Doesn't go well for them. And they deserve a better bank. I went into banking because I wanted to do interesting things. I wanted to come to London and I wanted to be in tech. But I also wanted to do something that was respectable, worthwhile doing the right thing by people. Stop doing that. And I'm much more comfortable being accountable for the organization that is starling.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  20. I fundamentally believe that financial institutions lost their way and Starling is doing the right thing. And somehow people have said to me that I've created the organization that I wanted to run. because I quite like running organizations. I want you to do things in a different sort of way. So finally, I'm running the organization that I've been wanting to run for the last 35 years.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  21. All jobs are tough, a corporate job is very tough. I think that being an entrepreneur, it's far more personal responsibility. As an entrepreneur, there's nobody, all the hiring decisions somehow ended up with you making that first hiring decision. You know, we have 1600 people, but those, you know, some were up in the chain. I hired one of those people that made that hiring choice Anything that goes wrong is my responsibility and all mistakes are probably down to me, okay? So there's a lot of personal responsibility. And that responsibility gets more and more as more and more people depend on it. But isn't it fantastic? Isn't it a wonderful buzz, isn't it? Isn't it wonderful to To have a platform, really.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  22. To learn is there is a lot of money out there. There's a lot of money out there when you're successful. Starling now is a big business, 1,600 people, two and a half million accounts, doing interesting things. We have a reputation. But the fact that, you know, and occasionally, you know, they publish how much money in the UK has gone to women founders. It's a lot of it's gone to me. So I think we have to be very realistic that You get to a point where you're a success and people then want to invest, but the majority of the time at Starling, it's been really tough.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  23. You know, he talks about really that teams need to look like this and things are done in this sort of way. You know, I would have never got any Y combinator VC poor Graham funding because I'm not that sort of entrepreneur. And a lot of investing by VCs Looking for carbon copies for businesses they've invested in in the past. And the really great ideas don't get that investment, and real great ideas from women founders don't get great significant investment.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  24. Yeah, very hard. Venture capitalists tend to invest in Businesses that look very, very similar. If you look at if you read Paul Graham's works

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  25. Take the money. Okay, so there's a huge amount of written about, you know, you need to go for these sort of investors or those sort of investors and you need to pick your investor, whatever. The vast majority of people can't pick where the investment's coming from. You know, only one percent of venture capital funding goes to women founders. Right. So, you know, if somebody offers you the money. You've got to take it because it comes around so, so rarely. And a lot of people worry about valuation, not relevant. You know, most businesses fail. Most entrepreneurs don't get their businesses off the ground. Not because they don't have good ideas, not because they're not good people, but they couldn't get the funding.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  26. Yeah, and that's why entrepreneurs that take external funding. Are so committed to do a good job. There's a huge amount of responsibility to deliver. You can't just you can't walk away from it. Once you got that investment, you have to deliver. It's so important.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  27. Well, I couldn't actually celebrate if we didn't actually have a term sheet for another three days. So, you know, it was on the Saturday night. I was flying back and I had the term sheet an hour before picking up the flight.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  28. I think that it is more and more important to actually create this vision. I was so excited that I could now start. And we eventually signed the deal on the 21st of December and submitted the banking license on the 22nd of December. It was finally, you know, we could start. It was hugely exciting.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  29. And at that particular point, you know that all the other things that you're working on, all the other leads are going to. Gonna go. You may have forty, fifty different leads you're working on. Going to accept this offer and sort of somebody else now controls the company? with forty eight million you have a situation where you can build a best tech in the world so no i've been doing this for two years and it was really difficult And I had somebody who really understood what I was going to do. Was super intelligent. That actually believed in my conviction I could do this. But I would have to give up 66%. But it would mean I could build something that nobody else had ever built.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  30. I was trying to raise $3 million, okay I was trying to raise 3 million. That's all I needed a 3 million to get to getting the banking license. So the idea was to raise 3 million and then 15 million and then 30 million. I only wanted the 3 million. I hadn't raised a penny. The only money that had gone into the business was my money. It was impossible to raise money. And he said, yeah. So he said, no, I'm not going to give you three million. I'm going to give you 48.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  31. It was a yacht. And yeah, he asked me lots and lots of questions about me, about the business. who is very, very detailed. And at eleven fifteen, in the evening he offered me forty eight million pounds for sixty six percent of the company.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  32. With a yacht, and spent three days being interrogated by a gentleman called Harold McPike, who's an algorithmic trader. And he He asked me the most complex questions that anybody had ever asked. He was really into the detail. And yes, at half as four I joined him on his yacht.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  33. Was very, very difficult Yeah, it was for two years in I was approached by a family office. I wouldn't return their calls. Okay, you know, I was absolutely determined that I was going to have a VC. These people I knew was going to be these well-known firms or my investment bankers are going to find me this sort of investor. But I was approached by a family office that had seen an article about Tom in Bloomberg and had investigated what's going on in the new bank scene in the UK and wanted to talk to me. And I started conversations with them. And it took a while for me to actually engage with them. I'd never heard of them. And I wasn't going to talk to people I didn't know. Anyway, I ended up going on a plane to the Bahamas.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  34. Not necessarily I think that I didn't set out to get a different set of personalities. I could focus on getting more qualified people and higher caliber people because I had a better business proposition. It was a year in eighteen months in. It wasn't a blank sheet of paper. It was they fully formed proposition that it almost raised money. Where we had an application for the banking license that was almost fully formed. So it was less risk. Those people coming in. And I also had spent 18 months figuring this thing out. I was better at selling the idea. The second time around, I could bring in, I don't want this to be derogatory on Tom or whatever. I hired a higher caliber more appropriate set of people for the problem we had to solve.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  35. Okay, as a woman, he can't be bitter. You can't show that bitterness Can't you have to be internally put your energies into starling? Starling has succeeded. Starling is a successful business that I'm terribly proud of. And yes, I take a lot of inspiration from other people's books and whatever, most. Most businesses have had aunt Neil. It happens so often that the best businesses, the best entrepreneurs have had times when they lost it, they almost lost it, but they recovered. This was mine. And it played out very publicly. And I learnt a lot from it and I decided to continue. And I think Starling and me are better for it.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  36. I was panicking about them, I was worried about them. I was worried about the fact that they could be in real trouble. Yeah I hired these people they were friends for years the And I like them. You can't suddenly. You can't suddenly cut off all connection with people that you worked with, even though this thing had happened to me.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  37. No, it's a question of, you know, you have to read the book about it, but there was a prank about them being arrested. But you have to read the story to understand the nuance. But that was the only day that I thought, you know, can I carry on? And that lasted an hour. I was absolutely determined.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  38. I don't know, I never know whether I was meant to be copied on it or not, but they were making fun of me. And I thought, well, Is that the day I'm going to give up? But I said, nope, you know. And I went back in the office the following day and carried on.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  39. We attracted people that were. That sort out, darling. Know this woman is going to build a bank and she's going to do all these things. And they turned up and They were awesome

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  40. Sometimes think if Alan had not come in, you know, would it have been so easy? And I'll never know, but that was the start of a new team. And, you know, that team, you know, the A team. The team that left with the B team

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  41. I will be forever ever grateful to Allen. I think that the one person to come in and And be somebody who said, yep, this happened, but yep, you're going to start again. That's fine. And I think one of the symbolic things that happened was that in the early weeks, you know, when they left, you know, Tom and the team had left all their debris behind, you know, sort of, and they had a hell of a lot of debris. I went out one day to do some fundraising. When I came back, Alan had collected all the mugs and the odd socks and, you know, the various medications they were all taking. And it cleared it all up and thrown it all away. And the office was clear of the old world. And we could start again. And that was quite symbolic. And yeah, it was.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  42. I think that what I don't want to get into is he said that, you know, she said this, you know, I've written a book, which is, you know, which is very accurate account of what happened. And my side of the story, and people allowed to have Different sides of the same story, that's okay But I wanted to tell my story

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  43. It was humiliating, okay? It was humiliating reading in the press what had happened because the story has been told in the press and the story's been told now are not actually what happened. But, you know, that's history. You've got to get on and you've got to sort things out and you've got to move on. And I was, yeah, I was up for it. I was going to do it again.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  44. Not really I got to a state of having almost having a banking license. I had the idea I'd learned a lot. I knew What we needed to do. It didn't take me long, and I was starting again.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  45. No, nothing from the technology side had been really done. We had a banking application. So when you apply for a bank, you have to have a banking application. And he was in boxes. So, you know, so we had a banking application. We didn't really have much tech.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  46. I'm very good at picking myself up in a sort of at that particular point I was feeling well I haven't got the responsibility now of having to raise money to pay these people I can take my time now to find a new investor or I can build a new team and it didn't take long before I was Well, is a gentleman called Alan Chandler? Yeah, who turned up two days later. And stayed and stayed working for no salary at all for nearly a year.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  47. Okay, the story is that we lost the funding. You can't, if you can't pay people, it's very unfair to let them work. We were very, very honest with the people Unless we could raise funding, there weren't going to be any jobs. And I think it's documented extremely well in the book about all the ins and outs. and is quite a story.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  48. You have to read the book You know, there's a, you know, I. The book is the story of what happened. There were lots of notes and emails taken at the time. And this was all written from my notes and emails written at the time. And I think it's up to the readers to decide what really went on

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  49. Um... I think it is tough around that time but all issues and all things you do in a business are complex and that was an added complication at that time.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT

  50. Yeah. So this happened at the time of some burglaries. And why that's in the book is that we're CEOs, we're leaders of businesses, we're entrepreneurs, but we're also human. And a burglary is quite personal.

    2021-11-22 · The Diary of a CEO · Starling Bank: Building a $1.5 Billion Business Against The Odds: Anne Boden · IDENTIFIED FROM THE TRANSCRIPT