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Annie Lamont

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2024-10-31
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2024-10-31
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  1. Yeah, so I would say that ended up working out well. You can't be being too early is a killer in investing. So that worked out well, but I would say You know, in general, I don't sweat the small stuff. Get the large things right and the rest of it will take care of itself. So I would only caution those that are starting out now in the investing world or frankly in any career to just all those things that seem so important that are so small during the day. Like just remember that think about yourself 40 years from now. What's going to matter? What will have mattered to you? What will have mattered to your success? And just focus on those things and don't focus on all of the petty small things that have gone wrong or the people around you and then otherwise just stay away from toxic.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  2. It's an interesting question because I, you know, and maybe because I have a Teflon memory, but I feel like I only remember the good things. I think knowing that large secular changes are the most important thing that drive investment waves and ultimately build great companies, just focusing on those. But I feel like I ended up actually doing that well, you know, picking the secular wave that made sense and getting ahead of it, but not too far ahead of it. I was going to say you did that.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  3. But I think that you can't write about something you haven't actually lived at all and truly understand what is there. There are obviously things that are very flawed in business and it's often particularly in the early stage extremely chaotic. But it is what drives our economy, which provides jobs for people and employs people and allows them to pay their bills and support all our great social programs. So it's important to understand.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  4. They have to go work inside companies, and they should go work in a startup, in an early stage company, and maybe mid stage and definitely a larger legacy company because they need to understand business. I mean, when I read the New York Times business section now, I think these people have never been in business. And obviously Bloomberg specializes in it, and so has a lot of reporters that deeply understand it and respect it.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  5. Yeah, and he actually had never written a book. He went to the creative writing program, got his visa, and was able to stay in America, went to the creative writing program in New York City and wrote this book, and it's absolutely beautifully written and it's fascinating. So I highly recommend it.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  6. Yeah, and then recently the money trap written by a friend of mine, Alok Soma, is a fascinating book. He was the head of Softbank during the crazy period in North America.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  7. Reading right Well, original favorite was to kill a mocking bird, and I would say that that influenced my sense of social justice. And then it's probably Robert Massey books. And I've never been to Russia, but I've been fascinated by Peter the Great, Nicholas, and Alexandra, Catherine the Great. I mean, it's so, if you look at what's going on in Russia now, same exact, like you understand cultures, right? I mean, it's sort of like understanding history and culture. It doesn't change that much, right? I mean, that is a country that understands suffering and likes. Autocrats basically are not a coincidence, right? Yeah, yeah, not a coincidence.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  8. Yeah. And the general idea and secular trend may be right, but actually the business model is wrong. So getting the business model is. So, right is so critical.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  9. About the CEO at the end of the day and the team they can attract and how they treat people, and I think it was very much golden rule. He was, some might have considered Jerry old-fashioned, but the reality is that that old-fashioned message just cycles back in every crazy cycle we have with entrepreneurs, and that is, you know, just obviously do the right thing, you know, and treat people like you'd like to be treated and be kind and yet, you know, be direct and be tough.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  10. Oh, no kidding. If you can imagine people were just saying, oh, that company's growing 100% a year. They didn't know if they'd added double the number of stores. Yeah, so he actually invented that. He joined us and invested in Filings Basement, Whole Foods, Amazons, which we sold Amazon. Dick's sporting goods, office depot. It was just a PF Chang, Jamba Juice. I mean, just an unbelievable track record, the best retail investor in the country. And he taught me a ton. So he was the first person when I was 27 years of age who said to me, you're focused on the idea, you're not focused on the CEO enough. You're not focused on the people. Like, you have got to raise your bar on CEOs. And of course, of course, I mean, it's so obvious. It's all about the people. But I think you do get enamored with trans secular trends and ideas. And ultimately, it was the most important advice anybody ever gave me because it's all.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  11. Yeah, there was an individual Jerry Gallagher. I'm from Wisconsin. He was from Minnesota. And he ran for a prior firm. He ran the retail investing and was a brilliant investor. I mean, he was somebody at Donaldson Lough and Genret in the early days. He was the retail analyst, and he actually invented the same store sales metric.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  12. Amazing. And the women's team has done really well the past. Gina was incredible. I mean, the fact that they had five injured players and got into basically the Final Four was incredible. So between Gino Oriama and Dan Hurley, two of the best coaches in the country. So that's been super fun. We go to games and we watch on weekends. But we're, I don't know, I don't know if I'm an athlete, but... Hike, and it's being out ski and being outside as much as possible. And he watches been a long-suffering Jets fan. We're hoping the Jets are back. And I happen to be a Packers fan being from Wisconsin Wikipedia.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  13. UConn basketball. I can't wait to have it back. So, women and men are going to be amazing this year. So I have been, obviously, the men have won two years in a row.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  14. It is unusual. The great news is that there is no expectation for the first lady of Connecticut. There is no established role. And so I'm really just a partner to my husband as I would be in terms of just their support and guidance, but I do campaign with him. I go on weekends, on weekends. We do things together. But he's very much running the state of Connecticut while I am doing my thing, you know, during the week. And then we come together in Connecticut in Greenwich during the weekend. But it's been, I mean, it's fascinating. He loves the job. I'm biased, but I think he's done a great job for Connecticut as a businessman himself, but somebody who has social conscience. So it's been fun to watch because he does love the job.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  15. No kidding Yeah, we're all in. But yes, we're doing more of the 100 million plus investment, 70 million dollar investments because we want concentrated bets in the areas that are most exciting to us with the best entrepreneurs.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  16. Them. It was extraordinary. It speaks to his reputation. And the idea is that we will build a Gen AI software native AI software platform that will incorporate some of the supply chain software boutique best of breed software systems that are out there that constitute the supply chain. Because if you are an Amazon or someone else, you're working with 20 different vendors to complete your supply chain and the reality is you really want that integrated in one infrastructure. And so their plan is to basically build a supply chain infrastructure.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  17. Invest in the tech portion of it. So something we did recently, I think, is emblematic of what we're doing more lately with our most recent fund was $2 billion. And we backed the individual, Dave Clark, out of Amazon, who built, for 22 years, built all the supply and logistics chain at Amazon. And he brought his chief scientific officer and a number of people from Amazon and others that he's worked with. And when we announced this company, 1,200 people that day submitted resumes.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  18. For example, we define fintech very broadly. That is e commerce infrastructure. It's fraud and identity. It is payments. It is general infrastructure. So it's fairly broad in terms of how we look at it. I think the We think about opportunity in the sector, think of us as starting things or backing an entrepreneur who has started something because we have a whole thematic approach to an area and I'll talk about something we just did all the way up to a classic ABC And we'll even do an occasional buyout or two where we think there's huge growth opportunities if we

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  19. Going to play. Will anything Well, I think real time payments will replace credit cards, but you are going to build costs on top of it because if you're talking about large B2B payments, right, you're still going to be talking about something even larger B2C payments. There is more fraud capability that needs an identity, authentication, capabilities that need to be built on top of it. There will be great opportunities for companies for us to invest in that will create B2B opportunities on top of picks and on top of

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  20. Phone on it, and that's right. That goes right through the credit. So that's if you think about Latina, that's an expensive option. And so what they've done in Latin is created a Pretty friction free visa like rails, but cheaper, very cheap, like cents, pennies.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  21. Years ago The innovation from the consumer experience is there. On the credit card rails right now, right? That's right. I mean, that's actually what's happening on the visa rails, the MasterCard rails or MX. And the reality is that because that's so secure? And it exists, right? And it's easy. So, I mean, think about Apple, right? They run on, you're putting your credit card in for Apple Pay. Right. Every time I take your subway, I just...

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  22. From scratch, those start from crotch and scratch. And if you look at Brazil, they've created something called PICS, which they built for $2 million, which is amazing by their central bank. And it's real-time payments. And effectively, it's a protocol and effectively allows bank-to-bank authentication. So if you think about ACH and your cash account to somebody else's cash, it is incredibly complicated in the US to do an ACH transfer your bank account to another bank account, right? This takes forever.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  23. Combating fraud for And prove is that when you get the pin and you're doing sort of double authentication, they're the ones that are integrated in the operating system of phones and effectively are giving you that number, that pin when you're typing in that second number to authorize. A transaction. So we have a number of companies, probably seven or eight in that space. Other companies that do, if you think about the America and where we are here in terms of credit, payments, think of it, LATAM is two decades behind us. And so we are seeing a number of opportunities in fintech. Two decades.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  24. Well, I think it's just going to be a continual battle of they'll create new ways to implement fraud and then we'll create solutions against that fraud. And so it is, I think, will be a perpetual and continual battle. We have companies like Feedsy and Prove that are focused on that area.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  25. It is an arms race and even more so. When you think about what happened was in the payments world, you had card present, right? You're swiping the point of sale. And then we had the internet come along. They had virtualization of payments. Then fraud exploded. And now with Gen AI and obviously deep fakes, you have person not present. So you've got a whole different level of fraud that is being experienced right now, right? Where somebody's mimicking your voice for a call, right?

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  26. More recently, fraud. Just think about fraud as being an area of constant, constant battle. Constant. Constant battle. Arms race.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  27. Underbanked being at that time 60 million people in America did not have checking accounts or credit or debit cards, right? And think about what you can't do. Okay. And you had the advent of the internet. You can buy things online. You couldn't reserve a hotel room. You couldn't rent a car. All these things that change your life. So by investing in net spend, which is one of the first prepaid debit cards. People could actually do those things they could buy online, they could reserve a hotel room, they could rent a car. I mean, these are game-changing things to someone. So that was exciting because we were changing people's lives and giving them access, you know, democratizing credit effectively

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  28. You mention Certainly between insurance and payments and rev cycle, we thought it was in 2002, an obvious place to go. And having gone into biotech early and then tech enabled software using leveraging the internet in healthcare early, I just felt like payments in fintech, I wanted to be early like that. That was an area you could just tell the tailwinds were there. And so we came in 2002 before anybody knew what FinTech was. And we were focused initially on the sort of prepaid underbanked market. Prepaid.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  29. Taken place before Yes, yes, they manage the sickness of the sick, chronically ill in the home that are dual eligible. And that is what they do. They develop a relationship. They wrap around, but it's all about, part of this is financial alignment. They have contracts with the health plans to take care of these individuals. They get paid, basically, they have full responsibility for the cost of care for these individuals. So they're highly incented to take good care of them.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  30. Get ahead of some of the challenges of wound that gets taken care of as opposed to the ER by somebody going to the home or getting them to another facility. So these are the things that it's just like longitudinal care management of individuals and the chronically ill are those that end up in the hospital most often.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  31. Every issue sending that patient to the emergency room, which is wildly expensive, right, and not constructive because often they get admitted. And, you know, and then all of a sudden you have a $30,000 expense. The reality is that button is going to a nurse that's on call or in a call center for a carebridge or a main street that's taking care of that individual and actually knows the medical records has gotten developed a relationship with the caregiver and the patient so they can walk through what are the issues is this a mental health crisis which often is

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  32. Well, I think wraparound may mean that you have a connectivity locally. Plus, you have virtual care that extends what is available locally. But wraparound could be you have, in Carebridge's case, you're managing what we call dual eligibles, which are those who have Medicaid and Medicare. They're the sickest of the sick that are in long-term services, home-based services. So they're in the home. Generally, they're sick enough to have a caregiver who's either a family member or a caregiver who's hired to help them out. And then you're supplying nurses and MA and others that will, they get to know these patients, but all virtually, but they end up, you know, developing a relationship with the caregivers that have an iPad in the home with a button essentially, you know, like the 911 button where you hit the button as opposed to all of a sudden.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  33. Yeah, no, I agree. The fact that they should be in sending primary care, paying for people's medical school that will go into primary care and go to rural markets. And there are some that are doing that. I think about virtualization, though, because one of the aspects of a Main Street or some other models we have, Carebridge, is that virtual care and wraparound care, so much of this actually can be done virtually. You can have specialists in a network that don't, you know, on call your best oncologist from MSK in New York City can be advising people in rural environments, right?

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  34. It's a healthcare desert. You've got pharmacies closing. You have hospitals that are a year, an hour and a half away from people. You have challenged hospital systems. I would say in suburbia and urban environments, hospitals are actually doing quite well in making a fair amount of money. But in rural, far more challenged. So that is something that we're actually addressing in whatever company is called Main Street, which is focused on, it's a Oak Street, maybe Village MD for the rural environment, but with a different business model. And the point is for them to actually own everything in those environments except for cute care hospital and try to keep people as much as possible out of the hospital, but provide a broader set of care opportunities to those in rural environments.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  35. Well, access, I think we all learned a lot about that during COVID. There is differential access. And it's not just minority or city-based, obviously rural environment is very challenging. A little bit

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  36. Like, I don't Well, you know, and I think there's just a long history, frankly, of doctors going to Florida. There's been a culture of like making money there, you know, and the more specialists you have, the more. It's amazing. The more specials you have

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  37. I hear it over and over again. People come from Connecticut and people come back to Connecticut, all that they do with their healthcare that Connecticut maybe or Northeast could be their second home and maybe they're domiciled now in Florida, but they come back for.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  38. Excellent care here, right? So, no, it's not. And that is, I think if you sat in a boardroom of a not-for-profit and a for-profit hospital, you'd be amazed how similar the conversations are.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  39. It did not It felt like. Move on to the next one. We have, New Yorkers are lucky in that they've got a somewhat competitive hospital environment.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  40. They're going to be brands, you know. There's Baptists, they're going to be brands all over the country, and they're going to be different in every market because they want to be local, you know, feel local. And so you wouldn't necessarily know the brands. It's going to be Florida and it's going to be city by city and every hospital will have a different name.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  41. Yes, the best run, the most efficient, great outcomes. And I think the way you've got to look at this not-for-profit hospitalism is that every not-for-profit hospital is a for-profit hospital because every decision is made by a for-profit doctor.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  42. So everything that we want to do is a better patient experience in the home, ambulatory surgery or in the home outside of the hospital system. So that's our goal and focus, not being owning a hospital systems. I will say I was on the board of HCA for a while, not as an investor, but an observer of the best hospital system in America. And if you think about that, that was a PE deal. It was done by a family, but multiple times, right? They went public, they went private, they went public again. And that is the best run hospital system in America as a for-profit.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  43. There will be more consolidation. It will mostly be done by not for profits. That is the vast majority of hospital systems now are part of not-for-profits, right? The private equity world we consider ourselves venture capitalists or growth investors, not PE. But P has bought several hospital systems. Not all of it's gone well. I do feel there's some backlash to that. You know, our goal is to reduce costs in healthcare and improve the patient experience. And you can't really do that if you're focused on owning hospitals. The reality is everything we want to do is keep people out of hospitals. That's the goal, right? Nobody wants to be in hospital. Nobody wants to die in a hospital.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  44. Again, but back to Gen AI, I think the reality is because of the power of our unstructured data, I think that there will be many more opportunities to be a disruptor in the hospital market. And I don't think it's really possible my dream would be in a decade, 10 to 20 years, that you wouldn't need an epic because you would have the ability to integrate with all these solutions using unstructured data across the hospital.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  45. Just hospital systems actually, this has been the hardest place to play, and where we've made the least number of investments, the fewest number of investments is in hospital systems because EPIC owned it. And so it's been a sort of dangerous territory for a young innovator to go into. But there's plenty of opportunity to have payer solutions to focus on creating companies that are value-based or focused on how do we create better outcomes in Medicare, Medicaid, and commercial that don't mean that you're competing in the hospital environment.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  46. Well, I think, and let's define the space, right? That is just for providers and hospital systems specifically. But you think about the way we think about healthcare in general and what we do in tech enabled software and solutions is we're treating pharma services so pharma is a client, employers, payer-employer market as a client, and payers are clients beyond our customers of our companies, beyond

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  47. Space? Is that what's happened? No, no question. And you, as an innovator, has to have privileges to link into that system.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  48. It just opened up. There wasn't, you know, it takes time to create all the different modules and all the different departments. So this is just a time game almost in that, you know, Epic had a lot of time to create integrated software across all of these different departments. And because they got every academic medical institution in the country to effectively adopt them, they've become a standard. And there is a danger in that, right? In terms of, you talk about monopoly, they are going to have a growing monopoly in this market. There have also, as you say, it's a benefit. Their view is like Apple. They're going to be a walled garden. That'll be a benefit to the customer. And that's okay. And certainly hospitals like it. And there's a real benefit to it. I do think the issue is, I mean, we would never sue EPIC for any of our small companies that are trying to interface with them. That isn't the way we roll.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  49. Machine somewhere for hours and so on. Anybody can see it, the sanitation work or that night can see it, the whole thing's crazy. So much for private. And yet somehow your private email is not private enough.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source

  50. Because it's not, you don't have HIPAA. It's not HIPAA compliant. What makes absolutely no sense is that a fact is considered secure.

    2024-10-31 · Masters in Business · Challenging the Status Quo of Healthcare Investment with Annie Lamont · IDENTIFIED FROM THE TRANSCRIPT · source