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Charity Dean
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- 85
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- 2021-07-30
- most recent
- 2021-07-30
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- 1
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- podcast
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“I wish I had known that I was just as smart, that a poor kid from rural kid from rural Oregon that grew up on government assistance with parents that didn't have college degrees. Not only be just as successful but could absolutely Lead a public health department or lead an entire state. I didn't know that then. I was very intimidated by my classmates who came from wealthy families and Ivy League colleges, and I didn't. And that imposter syndrome has plagued me my whole career, and I still struggle with it. And today, you know, COVID response to such a great example where what really matters is how brave someone is and how committed they are and how much they persevere, not necessarily the privilege or their family of origin. But when you're 23 years old, you don't know that yet.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“I would ask them what they really want to do because of what they really want to do is change the world or protect communities, then they need to think hard about what their career path is. Because becoming a medical doctor, you know, my path was I went to medical school at the same time in parallel doing a master's in public health and tropical medicine. Then did general surgery, then did internal medicine. It is many, many years. And I would tell them to think long and hard about What's the endgame? What are they hoping to do? Because public health and medicine is not the only path to accomplishing what they want to. I think people tend to think, oh, I need to become a doctor and or get a PhD in public health to make a difference. But there's lots of ways to make a difference that are not as long of a path.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“Sure. Well, I'm reading a book by Ben Horowitz called The Hard Thing About Hard Things. And I absolutely love it. You know, I'm a new CEO, and I'm learning, and I'm learning fast. And so that book has really influenced my thinking around making hard decisions and doing them sooner. And I, let's see, what podcast am I listening to? Oh, the podcast I'm listening to is by Reed Hoffman, Masters of Scale. Sure. He interviews really interesting business leaders. I actually met him last week for the first time. And so the Reid Hoffman podcast is really helpful to me to hear from other startup CEOs who ended up being very successful. What were their challenges and strategies in the very beginning?”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“When I was at Tulane, I decided I wanted to do trauma surgery because I was working with Norm McSwain. And Dr. Norm McSwain was a famous trauma surgeon at Tulane, and I absolutely adored him. And even though my path ended up twisting and turning into public health disease control, the way that I think about taking fast action cut the patient open, a lot of it goes back to Norm McSwain. The other mentor was Dr. Steve Jose, who is an infectious disease doctor that Michael Lewis talked about in the book. And he trained me how to think about infectious disease. And so it was really the combination of the fast scalpel of a trauma surgeon with the critical risk management of an infectious disease doctor that shaped how I manage outbreaks.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“We watch Stranger Things. We repeated season one of Stranger Things because it's so good. We love Stranger Things. I think that's it. We pretty much the same stuff.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“Wars every night. Episode seven about 56 times to the point that my kids say over dinner, mom, it's not episode seven. We're not watching that again. And so we do watch Star Wars a lot.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“Over the previous few, they're fantastic. And what I love about the first three, so if you look at Anakin Skywalker, Luke Skywalker, and certainly Ray, all of them are orphans in the desert who don't know who their family of origin is and they don't know what their calling is. And I think that resonates with every human, you know, groping our way in the darkness to figure out who am I and what am I supposed to do on Earth?”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“That's scandalous. So I love the Podre scene in episode one with Anakin as a little kiddo. That is one of my all-time favorite Star Wars scenes. That's a good scene.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“That's right. And when I discovered that Joseph Campbell had been a thought partner in designing Star Wars to be the classic hero's journey, that's why I fell in love with Star Wars. So I haven't been able to watch any of this spinoffs.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“It was good, but it's not a Star Wars. So the reason I love Star Wars is I first got interested in the hero's journey by Joseph Campbell.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“I'm a Star Wars purist, so I watch the Mandalorian because I have three boys. They're 10, 12, and 14, and they begged me and convinced me to watch the Mandalorian. It was great.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“What I told Universal Studios is I offer my support and help if I can be helpful to you in any way and I want to just be supportive. They are the artists. This is what they do. They're really good at it. I'm a nerdy public health doctor, so I think I'll let Hollywood do what it does. Come on.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“You mean now or in 1918? Well, that's the great St. Louis versus Philadelphia comparison from 1918. In Philadelphia, they moved forward and had their parade as planned with thousands and thousands of people breathing and coughing on each other. And a few weeks later, it was a massacre of deaths in Philadelphia. What we're about to see in the United States is what Carter Mesher calls a tale of two Americas, and I agree, meaning in communities that are undervaccinated, the delta variant is going to move very fast. Remember, restrictions have been lifted. A lot of people are not masking. Congregate gatherings are taking place. And so we're about to see two Americas vaccinated America versus unvaccinated America. Causing wreaking havoc in unvaccinated regions.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“And tools like rapid tests and masking and decreasing the risk where we can, we need to implement that to make sure our kiddos can get back to school in the fall.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“So, very young, we're very affected, very old. Very old. Very young, but also 20 to 40 year old. So high spike in the children, high spike in 2040 year olds, and then high spike in the elderly. The difference with COVID is children are largely asymptomatic, but they absolutely still spread it. And so that was the logic behind closing down schools, is children can spread it to each other. We did not have ample testing to detect that and children can't be vaccinated right now. I think it's really important, you know, I have three kids and I homeschooled them for a year during COVID. while running the COVID response. It was hard. I think getting kids back to school is critical. Kids need to be back to school. What does that mean? All of us adults need to be vaccinated.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“So, you asked what I think about schools. Well, what I love about having met Carter Mesher and Richard Hatchet is they did not tell me through the whole time we were on phone calls, as Wolverine's on the Red Dawn calls, they did not tell me that they had written the pandemic plan for the CDC under the Bush administration. They're so humble. But the premise of that is they had gone back and re-examined 1918 and discovered that the difference between St. Louis and Philadelphia was St. Louis locked down sooner and prevented a number of deaths and bad outcomes. And so schools play a huge role. You know, with COVID, children are less likely to show symptoms.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“That's right. And the reason why it was more effective is what you had pointed out earlier: that if you wait until you have deaths and hospitalizations, then you're too far behind. You haven't acted fast enough. So with the very first death or the very first case, you have to act quickly.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“And that is a systems failure. In other words, like the humans got it right. The humans did exactly what they should have done with heroic efforts, but the system failed. The whole system failed. And so no matter how good a governor's leadership was or individual vigilance, it was, it was going to be no match for this pathogen.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“I have tremendous respect for Governor Newsom in California. Every decision I saw him make was right. He wanted to understand the science He wanted to understand the modeling, and he was brave and bold and leaned forward and led the country when he eschewed the stay-at-home order. What was hard about that is governors had a horrible choice, where suddenly they were not being led at the federal level. They were not given any tools to test. They were basically told you're on your own, no one's coming to save you. Does that sound familiar? And so, you know, the way that California led the country, I absolutely believe was right. But I don't want to give anyone any more than a D minus in this respect.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“That's right. And so if you wait until you're certain, you've waited too long, you've lost your chance. And that's what we saw happen with COVID. There was no effort by CDC states, I would say locals, but there really was an effort by some locals to contain this when we had the chance. And the reason is that an institution that needs 99.9% certainty, by definition, it will be too late, too late to act.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“That's right. It's such a good point, which is basically by design a system or a thinker, a human, that can contain a fast-moving novel pathogen, design has to operate in the setting of uncertainty. And the challenge with the CDC, and I include myself in this, local and state public health departments, is that they've been They were created under an architecture to reward being risk averse, to only act under certainty, to have a lot of data. The problem is, in an uncertain circumstance, not taking action is action. Means you lose your chance at containment.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“Even in medical school, you know, I went to med school at Tulane in New Orleans. And, you know, the halls are lined with photos and portraits of men. And so, as a woman, it feels like a very different game. And I figured out early on that in general, I was going to assume to be one type of person. And that's why I love trauma surgery. It's fast decision. You're judged on what you actually do. And so I loved that. So, yeah, Michael definitely locked onto that story as kind of an example, an archetypal example of what I had experienced throughout my career. And he wasn't wrong.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“Solid, solid. Long blonde hair. I always wear a suit and heels. And so I get that the way that I look projects a certain impression. And all my life, all my career, I've been in the house of medicine. The house of medicine feels like a fraternity at times.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“I think that they thought, and I should be careful here, projecting what I think they thought, but I think my impression was if I was going to issue a health officer order, which I had, then it would have to be done under their terms. Which was outside, and that I couldn't be absent, and not only had to be present, but had to be a very active participant. And what they didn't know is, I had started out as a surgeon. I'd done surgery for, you know, quite some time in Africa and I had been a general surgery resident at cottage. I was super comfortable in the trauma bay cracking a chest open or making fast decisions. What might have scared another doctor to me was just, okay, so this is what we're doing today. Doing that rip treader.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“When I showed up, everyone was wearing full PPE, but I was the tuberculosis controller. I had literally just been elected president of the California tuberculosis controllers association. You never knew it existed.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“The way that Michael wrote it in the book was accurate and what was funny about that scenario is I knew how risk averse and hesitant the pathologist was to cut open her chest because of the fear that using a bone saw could theoretically, there was one report in the literature, Aerosolized the tuberculosis bacteria. And so I understood the fear.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“In depth learner. Yes. You know, it was really painful at times. Dice basically spent a year teaching Michael Lewis microbiology and public health disease control. And I took him on a tour of the places where some of those stories took place in Santa Barbara. So I took them to the homeless shelter, the coroner's office where the autopsy was done.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“Yeah, well, to me, you know, I took my oath of office very seriously to protect and defend the United States against all threats foreign and domestic, and that includes pathogens. And so for me, it was always just fulfilling the oath that I took to protect communities by all means necessary.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“It was a total surprise. I had no idea until I read the book, which was the day before I sat down with 60 minutes. So I had no clue. And yet I had made a decision in July of 2020 when he asked me to be a character in the book. I was either going to let him into my life or not. And I had been such a private person up to that point, but I don't have any secrets. It's a fairly vanilla life of a mom and a public servant.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“Well, what I didn't know at that time, and he told me later, is before he even called me he had an entire file with my name on it. Everything I'd ever done, anything that was out there publicly about me. And it makes a ton of sense because as he asked me questions and would come interview me and talk through how the public health system works or microbiology or my own story, he already knew the answer to some of that about. I think he was getting to know a potential character. I was clueless when he asked if I would be willing to be a character in the book. I thought I was one of 20. Maybe there'd be one or two lines from me. I never imagined I would be the protagonist.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“Yeah, so we talked through the decision I was making and the decision he was making. And of course, what I didn't know at the time is I think by the end of the conversation, he had decided to write a book.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“Okay, that's fine. But it was a funny first conversation. In fact, it started off the first two minutes. I said, Michael, I know I don't know you, but I've got to make a 51-49 decision. Have you ever had to make one of those? And he said, Well, I'm making one right now. I'm deciding whether or not I'm going to write a book. And so we talked through the 5149, meaning you have a 51% certainty in how brave are you going to be? Are you going to pull the trigger?”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“Certainly didn't remember who wrote the book. Should I be saying this publicly? No, you I had never read a Michael Lewis book. I recognized his name mainly because DJ Patil had told me about his experience being in the fifth wrist. But, you know, Michael texted me on that first phone call. I said, I'm happy to speak with you. I Googled him on that first phone call. He said, who are you? And I said, what do you mean? And he said, well, Know the Wolverines and Red Dawn said to speak to Charity Dean, and he'd contacted DJ and Todd Park and they said talk to Charity Dean. And then Joe De Risi at BioHub had said, I've never heard of you. And I thought, well, okay.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“Kind of. I recognized his name. I mainly knew who he was because my friend DJ Patel had told me about the fifth risk and that process of being in the fifth risk. And so”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“You know, it was really painful because I'm a fairly private person. I've been a government official my whole career. And to see my life story in print in a book was shocking. And it's also... Really hard to read about yourself in print.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“I do not believe that we are, and that's what motivated me to launch the public health company. Because unless we have a technology platform that can move faster than the pathogen, we will never be prepared.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“An index of suspicion as if you told me I have a nineteen year old college kid that has meningococcal disease and lives in a fraternity. My next thought is well I generally know how fraternity social behavior goes. And I know there's probably a lot of cross pollination. So I suspect there are, grab a whiteboard and a pen, twelve other cases currently that are undetected. And that immediately informs the action that I take. So an index of suspicion is having a strong situational awareness of the environment, knowing the pathogen and how it behaves, and then doing the math and microbiology to figure out very quickly what is the risk this is about to get really big.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“One of the older Silicon Valley companies. Yeah, they were one of the first. And, you know, partnering with them has been incredible. For me as a first-time founder and first time CEO, I have a ton to learn. And doing that in partnership with someone who is so well versed in this and has a lot of experience has been incredible.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“Services and healthcare IT companies. And so it's been an incredible growth curve for me and learning curve. And we have about 20 employees right now at this point. Actually, as of recently, I believe the number is about up to 25. We are growing and scaling fast to build out these capabilities in software.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“Well, my archetype is a public health official, right? That's what I had been my whole career. And I jumped from being a health official of a state, the largest state, to learning Silicon Valley in business and understanding the pain points of the private sector and of governments and of healthcare systems and architecting a technology-based solution. It has been an adventure. And what has happened is our partners in Silicon Valley have rallied behind the public health company. And our seed funding was in the spring. I'm thrilled to have partnered with Venrock. I was introduced to them by Todd Park, who's on our board of directors and was really a thought partner to me as I founded this company. And he introduced me to Venrock because they are very thoughtful at the kind of partnerships that they have around tech enabled.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“You know, like I mentioned before, containment is where all the effort has to be for the government because the risk of failing at containment as the United States did in 2020 means that then we have to make these awful choices that impact the economy and impact health. And so for our clients, both government and private businesses, really the value proposition is the ability to have disease forecasting take action based on it, decrease your risk, and find that balance between continuity of operation and the health of your employees, the health of the community, and knowing that that brand has a safe environment.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“Sure. So I would start with explaining it by. The most important skill is index of suspicion. So for any doctor or for any frontline public health officer, having an index of suspicion means you've gathered data from all the sketchy sources, maybe which are somewhat unreliable, but taken together, it gives you a sense of the direction things are headed. So that's infectious disease modeling and certainly can be codified into software. So being able to look at disease forecasting and predict what the potential threats are, having a plan of action of how you're going to prevent that from happening, and then being able to detect it, you know, testing, looking at the different capabilities we have from what we've seen in COVID is vast development of rapid tests. The rapid tests that have been developed by the private sector are incredible and are very, very good. And then containment.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“Codifying that thinking and those tools into scalable software in a way that we can help a business in an ongoing way manage the risk, the potential threats in all geographic regions, but then help them know what do we do practically, tactically, operationally for our business.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“Well, I think the best way to explain it would be the analogy of cybersecurity. You know, there were some really high-profile cyber attacks in 2010, 2011. And after that, private enterprise realized, oh, this is a risk that we own. We own this potentially catastrophic risk to our enterprise, and so we have to have that capability running in the background, monitoring the risk that can ramp up or ramp down. And so the quietly humming machine in the background of cybersecurity is a perfect analogy to what we're creating because really as a tech-enabled service, we are scalable software, but we are humans behind it. I would argue the best humans in the world. You know, Carter Mesher and Joe Dorisi from the book are advisors to the company. I talk to those guys every day.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“Story in the book. So math and microbiology really is very simple data science modeling, codifying that into software and giving disease forecasting. And then the answer to the question, what do I do now based on it? Handing that to someone in a way that is simple, accessible at their fingertips is an incredible need and it doesn't exist. And it's for the private sector. It's for the public sector. It's for healthcare systems. We are creating something new, not just with the technology platform, but a new sector of someone that you can pick up the phone and call when there's an infectious disease threat.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“We are developing software. And as I looked at the very early applications we had developed, I got really excited because it had to do with genomic variants and how the virus mutates. And it's a concept called genomic epidemiology, or I affectionately also call it genomic weather mapping. You know how you can look at a weather map and you can see the weather forecast and what's coming by region. So we can actually do that for variants of the virus and say How is the delta variant different from the alpha variant? And what does that mean for the state of Georgia or for a specific county? We can predict in a time-stamped way the likelihood that cases are going to go up or down and not just for COVID, but these are the kinds of models that every local disease controller has to do in their head, figuring out what's the direction of the meningococcal outbreak, for example. Michael Lewis tells that.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“By May or June of 2020, I couldn't stand it anymore. I knew what needed to happen. I knew that Silicon Valley could revolutionize infectious disease risk management and that the tools, the way that I thought about risk and the differential diagnosis and the operational plan, all of that could be revolutionized by tech. And why weren't we putting that into scalable software? And honestly, there was nothing else I could do with my life by July, August than to launch that effort. And so really our mission at the public health company is we are building those solutions in technology to democratize access to risk management of infectious disease so that private sector businesses globally distributed enterprises that deal with infectious disease all the time, that they have that kind of expertise at their fingertips.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“Absolutely. And what inspired me leading the COVID response with amazing humans in California. Was that the private sector was experiencing what I had experienced as local health officer and as state health officer, and that is no one's coming to save you when there's a disease outbreak, you have limited intelligence, sketchy information from scattered sources, but you have to make an operational plan. And not making a decision is a decision. In other words, you're damned if you do and damned if you don't, and you've got to pick. I was amazed how the private sector businesses ran to the fight. They wanted to do everything they could to help, but they did not have the tools. They didn't have a public health department inside of them. Some of them had duct taped one together and were really left having transferred the risk management of infectious disease to local and state government who were overwhelmed by the pandemic. And so”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“Yeah. You know, and even though it's oftentimes spreading misinformation, especially around things like vaccinations and that's something that we really need to address, the truth is the speed at which information goes viral on Twitter is what gave me hope that Silicon Valley technology can revolutionize disease control to move faster than the pathogen because that kind of technology exists.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source
“That's right, the pathogens are moving faster, and so we have to develop systems that can move even faster than the pathogens. You know what I was inspired by was watching Twitter and how fast rumors can spread on Twitter. In January 2020, that's where I was going to look for intelligence from Woo-Wahoo. Really? Yeah, I was watching video feeds and information on social media, and I realized. Twitter moves faster than the actual virus moves. Things go viral on Twitter faster than the virus goes viral.”
2021-07-30 · Masters in Business · Charity Dean on the Lessons of Covid-19 · IDENTIFIED FROM THE TRANSCRIPT · source