YouSaid · the spoken record

David Heath

lines on the record: 77
first: 2025-01-13
most recent: 2025-01-13
sittings or episodes: 1
sources: podcast

Every line below is reproduced as it was said and linked to the record it came from. Nothing here is summarised or generated. Directory · Search · Corrections

“Another idea where I lived in a walk up building with no doorman and I'd have to like be home to get my packages and so I thought of this other idea where it'd be like Last mile delivery service that would aggregate all your Amazon packages and then like fresh direct, you could schedule a two-hour window when you'd actually be home to get them. But no, that didn't turn into anything either.”
2025-01-13 · How I Built This with Guy Raz · Bombas: David Heath and Randy Goldberg (2022) · IDENTIFIED FROM THE TRANSCRIPT
“And then another one I came to Randy and I was like, you know, because I was like a single guy living in New York. And I was like, I think there's an interesting idea around selling pre-portioned food for. Menus like for like recipes because I was like, I don't need a whole onion, you know, I just need a quarter of an onion.”
2025-01-13 · How I Built This with Guy Raz · Bombas: David Heath and Randy Goldberg (2022) · IDENTIFIED FROM THE TRANSCRIPT
“Or confused around things that were promised to us that weren't delivered upon. And just this kind of feeling that if we ever had the chance to do something together, that we would take the lessons learned from this experience and do things completely differently on the culture side, but realize the emphasis on what great talent can actually do and a great product.”
2025-01-13 · How I Built This with Guy Raz · Bombas: David Heath and Randy Goldberg (2022) · IDENTIFIED FROM THE TRANSCRIPT
“I think because we spent nine hours a day together, we got to know each other's strengths, weaknesses, what they valued very, very quickly. And then from a creative standpoint, we started just sharing ideas, right, that would like pop into our heads randomly. Add to that the commiseration that we had over what was a 50% like amazing office environment was super talented, you know, people that were doing great work with a 50% pretty toxic culture that was built on a lack of transparency and a lack of trust. And I think our bond was further forged by the fact that we both felt mistreated a lot of the time or deceived.”
2025-01-13 · How I Built This with Guy Raz · Bombas: David Heath and Randy Goldberg (2022) · IDENTIFIED FROM THE TRANSCRIPT
“Bad trying to get so there was some tension at first, and I just was, I remember being like, who does this guy think he is? And then you have an office of seven people. So we went out to lunch and I soon figured out who this guy really was. And I realized that we couldn't be more different in a lot of ways, right? Like there's a lot about the two of us is super different, but we have a very similar outlook on the world and we're both pretty entrepreneurial. And Dave's got a big heart. And I was like, I like this guy. And we became fast friends. You know, it didn't take long to get over that guy bumping his chair in the loud voice and just realized like this is one of my people.”
2025-01-13 · How I Built This with Guy Raz · Bombas: David Heath and Randy Goldberg (2022) · IDENTIFIED FROM THE TRANSCRIPT
“And then also try to get people to partner with us to share email lists so we could grow our email list and distribution. And this is a key part of the story because my chair Backed up against Randy's chair.”
2025-01-13 · How I Built This with Guy Raz · Bombas: David Heath and Randy Goldberg (2022) · IDENTIFIED FROM THE TRANSCRIPT
“This is so embarrassing. I'm like, I'm never getting this job. I'm leaving. This is awful. I go into the meeting. I meet with the head of sales and the founder. And 30 minutes later, I had a job offer. And I showed up like whatever, two days later.”
2025-01-13 · How I Built This with Guy Raz · Bombas: David Heath and Randy Goldberg (2022) · IDENTIFIED FROM THE TRANSCRIPT
“This is an important part of the story because I like you do when you get a job interview. I put on a suit and tie. And I go downtown. And I show up to this office. Office is a stretch. I like open this door and there's like six people sitting at desks and like four interns sitting at a big table. And then like one small office in the corner. There's a single chair.”
2025-01-13 · How I Built This with Guy Raz · Bombas: David Heath and Randy Goldberg (2022) · IDENTIFIED FROM THE TRANSCRIPT
“Because he knew that I was like wanted to get back and find something in the online space. And again, we were roommates and we were working on the building neighbors project together. And I was bankrolling the whole thing, and he knew that I was stressed out about my savings going away. And, you know, so I became pretty focused on let's find a job. And like within like a few days, he just like was like, oh, applied for this job for you, kind of thinking was a lark, like, I don't know. They're not going to reach out or apply. Like 30 minutes later, they called me.”
2025-01-13 · How I Built This with Guy Raz · Bombas: David Heath and Randy Goldberg (2022) · IDENTIFIED FROM THE TRANSCRIPT
“While I continue to work on this thing, and I said, okay, if this is a online digital focused first type of company, I should probably go get some skills or experience in the online space. And my roommate that I was working on this project with my roommate at the time, and I remember he came home one night and he said, I applied for a job for you. And I was like, what do you mean? He was like, I sent your resume in to this newsletter that I get that I really like. It's called Urban Daddy. I was like, I have no idea what this is. I'd never heard of it. And 30 minutes later, like my phone rings. And they're like, hey, it's Rob at Urban Daddy. Would you like to come in for an interview this afternoon? And I was like,”
2025-01-13 · How I Built This with Guy Raz · Bombas: David Heath and Randy Goldberg (2022) · IDENTIFIED FROM THE TRANSCRIPT
“I worked on it for about eight months, and as I watched my savings dwindle without any cash flow coming in, I kind of quickly got nervous and was like, whoa, if this takes much longer, I'm not going to have much left. So that's when I said, I'm going to go back and get a job.”
2025-01-13 · How I Built This with Guy Raz · Bombas: David Heath and Randy Goldberg (2022) · IDENTIFIED FROM THE TRANSCRIPT
“So I just broken up with my girlfriend of a few years and I was in this massive building with mostly young post-college people in it. And I was like 32 floors, two towers, you know, like 100 apartments each floor type of thing. I mean, this was Six or five? Yeah, 2006. So Facebook was not what it is today.”
2025-01-13 · How I Built This with Guy Raz · Bombas: David Heath and Randy Goldberg (2022) · IDENTIFIED FROM THE TRANSCRIPT
“I did incredibly well at the job. I hated the product. I found no emotional connection to. Software. It's not anything I studied. It wasn't anything that I was like personally interested in. I was purely there just for the money. And so after a year and a half there, I kind of gave them an ultimatum. I was like, either make me an outside sales rep or I'm going to leave and go do something on my own. And by the time I was 24, I was kind of in this, you know, I'd made a bunch of money and put a bunch of money in savings. And I started my first business because they didn't give me the job. I left and I created a social networking site for apartment buildings called building neighbors.com.”
2025-01-13 · How I Built This with Guy Raz · Bombas: David Heath and Randy Goldberg (2022) · IDENTIFIED FROM THE TRANSCRIPT
“All right, just hold that thought for a moment. I want to go back to David here for a second. David, when you graduated from Babson around, I think around 2005, you landed the sort of the quote-unquote coveted tech sales job that you wanted. I think it was for an Israeli company called Nice Systems based in New Jersey. So how did that job go?”
2025-01-13 · How I Built This with Guy Raz · Bombas: David Heath and Randy Goldberg (2022) · IDENTIFIED FROM THE TRANSCRIPT
“Well, I ended up meeting some people who would come in regularly and we became friends and they worked at an ad agency. And they said, you know, I think you would kind of be good at what we do. You know, do you want a chance to do a project with us as a copywriter? And I took a job as like a copywriter working on a brand book for Johnston and Murphy. So the shoe brand. Yeah, I had never done this before. And it went really well. It was the kind of thing where, you know, it felt sort of natural to me to do this type of work. Couldn't believe it was a job, that type of feeling. And I thought maybe there's something here. So I started pursuing writing more regularly. And I was still working for this restaurant group for a while after that, for a couple years as I started to build my career as a copywriter. Freelance.”
2025-01-13 · How I Built This with Guy Raz · Bombas: David Heath and Randy Goldberg (2022) · IDENTIFIED FROM THE TRANSCRIPT
“A moment where I had to decide am I going to move home and figure things out there or am I going to sign a new lease and try and figure things out here? And I felt like if I moved home, I might get a little stuck. I wasn't really certain what I wanted to do, but I made the decision to move into a new apartment with some friends, sign a lease, and then start interviewing. So I got two jobs in the meantime just to pay the rent. I got a job at a wine shop and I got a job at a bar. I started out waiting tables and then eventually worked behind the bar and helped manage the place. And I learned a lot pretty quickly. But in the whole time I was there, I was interviewing, you know, because I wanted to be doing something else.”
2025-01-13 · How I Built This with Guy Raz · Bombas: David Heath and Randy Goldberg (2022) · IDENTIFIED FROM THE TRANSCRIPT
“So, no, I did not have a desire to continue to sell knives, but I did follow that line of thinking in the sense of saying, wow, I'm really good at sales. And I think like every broke college kid that comes out of school, especially, I think as well being a product of the 90s and the MTV cribs generation, everything was about make as much money as possible, right? I think. I think the newer generation of Gen Z millennial that's like do what you love. I'm like, thank God that they figured that out a lot earlier than I did. And so I remember approaching graduation. I looked at sales jobs and I figured out what industry do salespeople get paid the most amount of money and pretty consistently was in software sales.”
2025-01-13 · How I Built This with Guy Raz · Bombas: David Heath and Randy Goldberg (2022) · IDENTIFIED FROM THE TRANSCRIPT
“Build value, handle objections, right? Like the sales 101. They were incredible at sales training. Incredible and really kind of teed me up for my interest in sales, but also my pursuit in wanting to be really good at selling and kind of that drive and hunt mentality. But I think the other part was always was realizing that it was really easy to sell a good product. And I think this idea around if you have a great product, right, it almost sells itself. And so I just believed fully in the product”
2025-01-13 · How I Built This with Guy Raz · Bombas: David Heath and Randy Goldberg (2022) · IDENTIFIED FROM THE TRANSCRIPT
“Ah, couldn't get through. Yeah. Then they'd be like, let me go get my sharpest knife, right? They'd go always go get a serrated knife. And I got you. They'd cut it and it would like tear the... Fibers of the rope it all over the place. And I was like, all right, now try with the cutcoat because it had a double edge and it would cut the rope within one, like half of a pole. Oh You've built up this tremendous amount of like wow and value. I think honestly the two things that this job told me or taught me was one in the skills of like how to sell and how to like.”
2025-01-13 · How I Built This with Guy Raz · Bombas: David Heath and Randy Goldberg (2022) · IDENTIFIED FROM THE TRANSCRIPT
“They'd be like, what is going on? I was like, this is Cutco, right? We make high quality. American made kitchen cutlery. And then I'd say, please go get your three best knives, right? And they'd like get these knife drawer with like rusty old, you know, dull things. I'd have a piece of rope, and it's like We're going to start by cutting, you know, with your knife and like cut. It's like. Ask them to cut it and they'd be like, I can't cut it. Cut what?”
2025-01-13 · How I Built This with Guy Raz · Bombas: David Heath and Randy Goldberg (2022) · IDENTIFIED FROM THE TRANSCRIPT
“Okay. I say, sure, you know, how's Tuesday at 3 p.m.? And I, you know, come over and I'd have my little roll up of knives. Before I even unrolled it, I'd like put them on the counter, kind of create the mysteria of like, what is this thing? And I had a little sales pamphlet. Actually, I can't even remember these days, but I just remember you'd always start with, I'd say, like, do you have a penny? This is one of the big cut-coat things. So do you have a penny? Say, yeah, why do you need a penny? Got the penny, and you take out these kitchen shears and you cut. Penny into a corkscrew.”
2025-01-13 · How I Built This with Guy Raz · Bombas: David Heath and Randy Goldberg (2022) · IDENTIFIED FROM THE TRANSCRIPT
“What was your sales pitch? I mean, I mean, you'd call me up and you'd say, Hey, I've been talking to Susan, and she gave me your number guy. And I know that from what I understand, you're in the market for some new kitchen knives.”
2025-01-13 · How I Built This with Guy Raz · Bombas: David Heath and Randy Goldberg (2022) · IDENTIFIED FROM THE TRANSCRIPT
“I like bought full in. I was like, this is it. I'm like, I could do this. I'm a great salesperson. I was like very into the product. And I also just felt like, okay, there's something I can do on my own. So I ended up joining. And over the course of the next four summers, I became one of the top sales reps in the Northeast. I'd sold like $400,000 worth of Kukco knives over four summers.”
2025-01-13 · How I Built This with Guy Raz · Bombas: David Heath and Randy Goldberg (2022) · IDENTIFIED FROM THE TRANSCRIPT
“Well, entrepreneurship. But it wasn't college that turned him into an entrepreneur. It was a job he had during college, a job selling knives, door to door for a company called Katco. David decided to become a Kutco sales rep after meeting a recruiter on campus.”
2025-01-13 · How I Built This with Guy Raz · Bombas: David Heath and Randy Goldberg (2022) · IDENTIFIED FROM THE TRANSCRIPT
“We're interested. Socks just weren't seen as exciting or profitable. But it turns out socks are very profitable, almost like popcorn profitable. And over the course of ten years, David and Randy have managed to build Bombus into a business that does more than a quarter billion dollars in revenue. David and Randy met around 2007 when they were both working for a men's lifestyle website called Urban Daddy. Randy Goldberg grew up in Baltimore, the son of entrepreneurs who ran a business making lenses for glasses. David Heath grew up in Westchester County just north of New York. His dad was also an entrepreneur who actually pioneered the technology that makes wood chips for playgrounds. And like his dad, David wanted to pursue a life as an entrepreneur, so he went to Babson College to study”
2025-01-13 · How I Built This with Guy Raz · Bombas: David Heath and Randy Goldberg (2022) · IDENTIFIED FROM THE TRANSCRIPT
“And the same can be said for socks. Socks have been for the most part an afterthought. You've got your dress socks, your sports socks, and maybe some thick hiking socks. But no one was really thinking, hey, you know what needs innovation? Socks. That is until 2011, when David Heath decided to do just that. How he got the idea, well, you're about to hear that in a few minutes. But what David quickly realized is that no one was making a product that had the qualities of a high-performance athletic sock and a casual dress sock all in one package. So with his friend Randy Goldberg, David began the long process of trying to figure out if there was a market for his idea. They called their brand Bombus.”
2025-01-13 · How I Built This with Guy Raz · Bombas: David Heath and Randy Goldberg (2022) · IDENTIFIED FROM THE TRANSCRIPT
“Exactly, how big could a sock company be or like, you know, it's a pretty boring category. And I think from a confidence level standpoint, that made us re-question things a little bit too. And so as a salesperson, that was pretty hard for me to take.”
2025-01-13 · How I Built This with Guy Raz · Bombas: David Heath and Randy Goldberg (2022) · IDENTIFIED FROM THE TRANSCRIPT