YouSaid · the spoken record

Dmitry Zlokazov

lines on the record: 67
first: 2025-05-15
most recent: 2025-05-15
sittings or episodes: 1
sources: podcast

Every line below is reproduced as it was said and linked to the record it came from. Nothing here is summarised or generated. Directory · Search · Corrections

“Two things that you need to understand about how Revelt operates is that we operate in small lean teams that are tasked to build products. And as I mentioned, having end-to-end responsibility for products. And usually they're the ones who built it from zero. And then they're growing and developing this product. And then another thing is that company is very flat and hierarchy is very flat. We still have our founders, Nick and Vlad, very hands-on, going down to details for every product and every part of the business.”
2025-05-15 · Lenny's Podcast · How Revolut trains world-class product managers: The “local CEO” model, raw intellect over experience, and a cultural obsession with building wow products | Dmitry Zlokazov (Head of Product) · IDENTIFIED FROM THE TRANSCRIPT · source
“To keep this large context in your mind and consider second order effects and view subject from multiple angles. I think that this is also a very important skill that people usually train at revelative.”
2025-05-15 · Lenny's Podcast · How Revolut trains world-class product managers: The “local CEO” model, raw intellect over experience, and a cultural obsession with building wow products | Dmitry Zlokazov (Head of Product) · IDENTIFIED FROM THE TRANSCRIPT · source
“Reducing clicks and optimizing finals, but we also want people to feel that we really cared about them. We also want people to feel that we love our customers and we applied extra effort for the product to look great and feel great. And I hear this a lot from our customers, like the app is something they really love and it helps them solve their problems. It's at least one of the ingredients of the company success. And I think people that work at Traveler, they build habit of paying attention to these small nuances, small details that make the product lovable. And then second is handling this context because, you know, it's a lot of details where you need to dive, but there are also a lot of data. Mentions where you need to dive into different details, right? And I think this ability to”
2025-05-15 · Lenny's Podcast · How Revolut trains world-class product managers: The “local CEO” model, raw intellect over experience, and a cultural obsession with building wow products | Dmitry Zlokazov (Head of Product) · IDENTIFIED FROM THE TRANSCRIPT · source
“W or W. And, you know, I think in fintech overall, this is probably the most neglected part usually, but it's also a part that we at TravelUT, we pay enormous attention to. So it's not only, you know, when you do a trade in the app or when you send money, it's very important for it to be very fast and... Cheap process for you so that you don't pay a lot of fees. But we also pay a lot of attention to look and feel of the app and how smooth it is and how frictionless the process. Not only we invest into”
2025-05-15 · Lenny's Podcast · How Revolut trains world-class product managers: The “local CEO” model, raw intellect over experience, and a cultural obsession with building wow products | Dmitry Zlokazov (Head of Product) · IDENTIFIED FROM THE TRANSCRIPT · source
“Process with steps and quality gates and SAs and what people do we need to hire and how soon do we need to start doing that before we want to launch a new country. And then so it's not only going deep, but also being flexible and doing this switch between zooming in very deep and then raising on the level of helicopter view and then understanding, okay, so this seemed very, very complex in details. But then when you zoom out, how can we simplify it and build a robust process around it, which is scalable? And that's something that we have to do a lot.”
2025-05-15 · Lenny's Podcast · How Revolut trains world-class product managers: The “local CEO” model, raw intellect over experience, and a cultural obsession with building wow products | Dmitry Zlokazov (Head of Product) · IDENTIFIED FROM THE TRANSCRIPT · source
“Need to report necessary data on customers to various regulators and authorities. You need to register with local payment systems. And each of these things, they have a lot of projects nested within. We have a very lean team, just a few people who need to scope everything and do it at a scale of 50 countries, right? So the way we do it is We go very deep on example of each of these project. For example, we launched a branch in Ireland, we launched a branch in Netherlands, then we reverse engineered what was the best process to do it. And then we went back up on top level and we said, okay, but what's the ideal framework of doing it at scale? And then we formalized it into a process really like an algorithm.”
2025-05-15 · Lenny's Podcast · How Revolut trains world-class product managers: The “local CEO” model, raw intellect over experience, and a cultural obsession with building wow products | Dmitry Zlokazov (Head of Product) · IDENTIFIED FROM THE TRANSCRIPT · source
“Example, to provide the best possible product in every country of presence, we need to have necessary licenses. In Europe, it means that we need to launch local branches of our European bank, for example a branch for France, a branch for Germany, or a branch for Italy. Launch a branch, you need to fully comply with all necessary regulation. You need to”
2025-05-15 · Lenny's Podcast · How Revolut trains world-class product managers: The “local CEO” model, raw intellect over experience, and a cultural obsession with building wow products | Dmitry Zlokazov (Head of Product) · IDENTIFIED FROM THE TRANSCRIPT · source
“Then going down to details very, very deep. Because in our domain there are no obvious things. You need to get to the root cause of the problem really, really deep to understand, okay, what will work and what will not work And that means that you also need to be quite technical, even if you still need to often go as deep as sitting with engineers and reading code. And then I would also emphasize the importance of business acumen because we tend to measure and quantify product performance a lot. And you need to understand, okay, what things will we build that will drive eventually that business metric and that target.”
2025-05-15 · Lenny's Podcast · How Revolut trains world-class product managers: The “local CEO” model, raw intellect over experience, and a cultural obsession with building wow products | Dmitry Zlokazov (Head of Product) · IDENTIFIED FROM THE TRANSCRIPT · source
“Who grew into making decisions and driving business. And the data science product owners, I usually form data scientists who decided to grow into management positions. But they're still very hands-on. And you know what? There are way more things that are common to each of these three specializations. So what we see sometimes is people just shifting them because I would say that, you know, what defines the specialization is probably 5, 10, 15%, while 85 to 90 percent is common to each one of them. And those things are, so first of all, being a great problem solver. And have great linear thinking, but also, you know, have a creative approach towards non-linear problems. Building this context for customer and building empathy towards customer and translating it into the team.”
2025-05-15 · Lenny's Podcast · How Revolut trains world-class product managers: The “local CEO” model, raw intellect over experience, and a cultural obsession with building wow products | Dmitry Zlokazov (Head of Product) · IDENTIFIED FROM THE TRANSCRIPT · source
“Actually, we have three, and the third type becomes a Increasingly more important. So the first type is UX product owners. Then there are technical product owners and then there are data science product owners. So, UX product owners are the ones who work on consumer facing part of the product. Usually they have a great taste for things and they understand what constitutes UX that will work and which things will not work. So they also have this. Expertise in the industry Then tech product owners, they are the ones who delve deepest into details. Usually those are former engineers who”
2025-05-15 · Lenny's Podcast · How Revolut trains world-class product managers: The “local CEO” model, raw intellect over experience, and a cultural obsession with building wow products | Dmitry Zlokazov (Head of Product) · IDENTIFIED FROM THE TRANSCRIPT · source
“Talk about that Yeah, but that's true. So the way we operate. We have this fully cross functional teams, meaning they are stuffed with all necessary functions, engineers, data, analysts, designers, operation managers, and so on. And we also operate in metrics. So everyone has a line manager and a functional manager. So, product owner is always the line manager for everyone on the team, meaning product owner defines what they need to do. But then functional managers define how these things need to be built and essentially with the right level of quality and so on.”
2025-05-15 · Lenny's Podcast · How Revolut trains world-class product managers: The “local CEO” model, raw intellect over experience, and a cultural obsession with building wow products | Dmitry Zlokazov (Head of Product) · IDENTIFIED FROM THE TRANSCRIPT · source
“Yeah, it's not a scrum term for us, it's just our take on emphasizing how ownership is important, really. So product owners are central to company and its growth. They end to end responsible for the product for this part of the business and for their customers to be happy. And for that, they do really everything They run the teams, they define Which roadmap We need to build to improve certain business metrics. And they also contribute to high-level company strategy. But then most importantly, they execute on it relentlessly. Their ultimate responsibles for the product to be shipped and achieve results.”
2025-05-15 · Lenny's Podcast · How Revolut trains world-class product managers: The “local CEO” model, raw intellect over experience, and a cultural obsession with building wow products | Dmitry Zlokazov (Head of Product) · IDENTIFIED FROM THE TRANSCRIPT · source
“The headcount is not something we're trying to increase, to be honest. Actually, Revel tries to stay as lean as possible. But I think it's just that our appetite for growth is so big that I think we're currently at maybe. Six or seven thousand employ”
2025-05-15 · Lenny's Podcast · How Revolut trains world-class product managers: The “local CEO” model, raw intellect over experience, and a cultural obsession with building wow products | Dmitry Zlokazov (Head of Product) · IDENTIFIED FROM THE TRANSCRIPT · source
“They loved that revolute was saving them 50 or 100 euros. Even more so, they loved the transparency and simplicity of the product. And that's why when we started rolling out more and more products based on those principles, they were quickly getting trust of people. They were quickly getting traction. So that's how P2P transfers appeared. Less crypto buying and withdrawal to a bank account appeared, and then more and more products, credit products, savings products, and so on.”
2025-05-15 · Lenny's Podcast · How Revolut trains world-class product managers: The “local CEO” model, raw intellect over experience, and a cultural obsession with building wow products | Dmitry Zlokazov (Head of Product) · IDENTIFIED FROM THE TRANSCRIPT · source
“Revolutions banks in 50 different countries The toll started 10 years ago in London. So maybe let me give you a bit of a context, especially for someone based in the US, it's important to understand that European banking landscape is very diverse. In the US, if you travel from state to state, Are different, but for example, you always pay in US dollars, right? In the UK, you pay in British pound. If you travel to mainland Europe, you will pay in Europe. But if you go to Switzerland, you'll pay in Swiss francs. If you go to Sweden, you'll pay in Swedish Krona and so on. So overall, there are 25 different currencies. Every time you were traveling and paying in a different currency, banks were charging you exorbitant fees on top of terrible foreign exchange rates. That's when Revelut launched as a multi currency card. People loved”
2025-05-15 · Lenny's Podcast · How Revolut trains world-class product managers: The “local CEO” model, raw intellect over experience, and a cultural obsession with building wow products | Dmitry Zlokazov (Head of Product) · IDENTIFIED FROM THE TRANSCRIPT · source
“Not getting traction? Is it because the underlying idea is wrong, or maybe your product just sucks? By forcing everyone to build a product that people will love, we kind of cut out this part of uncertainty. We can cut down the product in terms of functionality to just most critical features, but we will never compromise on the quality and UX and aesthetics”
2025-05-15 · Lenny's Podcast · How Revolut trains world-class product managers: The “local CEO” model, raw intellect over experience, and a cultural obsession with building wow products | Dmitry Zlokazov (Head of Product) · IDENTIFIED FROM THE TRANSCRIPT · source
“Everyone is striving for talented, skillful, smart people Revolut values way more raw intellect and this unquenched hunger to build things rather than experience.”
2025-05-15 · Lenny's Podcast · How Revolut trains world-class product managers: The “local CEO” model, raw intellect over experience, and a cultural obsession with building wow products | Dmitry Zlokazov (Head of Product) · IDENTIFIED FROM THE TRANSCRIPT · source