YouSaid · the spoken record

Girish Mathrubootham

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53

first

2024-04-19

most recent

2024-04-19

sittings or episodes

1

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podcast

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1. “Before the origin story is I spent almost ten years of my career building products. I was an accidental product manager. My boss threw a challenge to me saying, hey, Girish, you're an authoritative person, you're in marketing, which is a very consultative role. So you should try building products. I went and Googled for the term product manager roles and responsibilities in 2001 or 2002, I think. And that's how I stumbled upon being a product manager. And I really fell in love and created multiple products. The Freshworks origin story, I think there are two stories in it. One, in 2009, I was moving back from Austin, Texas to Chennai, India. I was shipping all my household goods back. And amongst them was my price position, a 40-inch Samsung LCD TV. Long story short, two and a half months later, my stuff arrives, the TV comes broken. I thought, okay, I have bought shipping insurance, so it should be fairly easy to call the shipping company and get the insurance process claimed.”

   2024-04-19 · The Twenty Minute VC · 20VC: Three Core Lessons Scaling Freshworks to a $5.2BN Market Cap | Biggest Product and Pricing Lessons from Scaling to $597M in ARR | How India Can Compete Globally in Tech and AI with Girish Mathrubootham, Co-Founder @ Freshworks · IDENTIFIED FROM THE TRANSCRIPT · source

2. “I don't think they would be very fond of me at that time. I was always the naughty, the revolutionary kid who wouldn't fit in. I've been pulled up by my teachers for several times. I've been asked to leave the class in engineering. So I think I was always the one who wouldn't fit in or at least didn't try too hard.”

   2024-04-19 · The Twenty Minute VC · 20VC: Three Core Lessons Scaling Freshworks to a $5.2BN Market Cap | Biggest Product and Pricing Lessons from Scaling to $597M in ARR | How India Can Compete Globally in Tech and AI with Girish Mathrubootham, Co-Founder @ Freshworks · IDENTIFIED FROM THE TRANSCRIPT · source

3. “First thing is what gives them the right to win in that market. You have to have spent a lot of time in the problem domain to be able to solve that problem. Number two, craftsmanship everything that they do, whether it's a deck that they send or a product mock that they have, can I see them to be world class because you cannot win in a global market without being a truly world-class product. And then their ability to hire a great team. The great founders who go the distance are the ones who are able to build a great team. If you hire a great team, the work will get done.”

   2024-04-19 · The Twenty Minute VC · 20VC: Three Core Lessons Scaling Freshworks to a $5.2BN Market Cap | Biggest Product and Pricing Lessons from Scaling to $597M in ARR | How India Can Compete Globally in Tech and AI with Girish Mathrubootham, Co-Founder @ Freshworks · IDENTIFIED FROM THE TRANSCRIPT · source