YouSaid · the spoken record

Greg Carey

lines on the record
19
first
2024-12-06
most recent
2024-12-06
sittings or episodes
1
sources
podcast

Every line below is reproduced as it was said and linked to the record it came from. Nothing here is summarised or generated. Directory · Search · Corrections

  1. “Of chuckling right now because from serious to purchase was like a blink of an eye. We were such fans and friends of the team and kind of understood them and understood this moment. Much of the decision was based on instinct.”

    2024-12-06 · Goldman Sachs Exchanges · Investing in Sports: Building A Better Fan Experience · IDENTIFIED FROM THE TRANSCRIPT

  2. “Do it to celebrate because when you throw it in the air, it's gold, like their colors, and then you see this gold in the air. It's a great view. But when you think about Spotify Camp, no, there's going to be all these new amenities for fans, some as simple as an escalator, but also amazing concessions, plenty of bathrooms, all these new amenities for fans. But really, the socios, it's all designed to make sure that they're still able to come in at a price point that is in line with what their history has been. And so that's been super important.”

    2024-12-06 · Goldman Sachs Exchanges · Investing in Sports: Building A Better Fan Experience · IDENTIFIED FROM THE TRANSCRIPT

  3. “I think what we talk with sports teams and we hear what they're thinking, they're thinking about their fans. They're thinking about all their fans. They're thinking about the fans who are going to demand the wine pair dinners by a Michelin chef. They're thinking about the fans, though, who year in, year out, they're supporting their club. They've joined a supporters club. They're following every trade, but their price points can be at a different price point. And all of the teams we work with are thinking about making sure that their experience is true to what they want in their building. And so you think about that supporters section at LAFC Stadium, which is just incredible. They throw a lot of beer at one another, but it's just an incredible experience.”

    2024-12-06 · Goldman Sachs Exchanges · Investing in Sports: Building A Better Fan Experience · IDENTIFIED FROM THE TRANSCRIPT

  4. “You know, there's always that fine line, and you take a look at Sophi that's next door that is the most expensive stadium. There is a fine line and it's market to market to market. And in New York and in LA and in London, you really can push things. There's only so much money they can generate in that middle market. If you take a look at the Minnesota Twins versus the New York Yankees, the Legends Fleets, you're talking about five times the amount of money New York can get for those seats in Minnesota”

    2024-12-06 · Goldman Sachs Exchanges · Investing in Sports: Building A Better Fan Experience · IDENTIFIED FROM THE TRANSCRIPT

  5. “The old rule of thumb used to be that 80% of a building is paid for by 20% of the seats. It's kind of still the same. It hasn't changed in 25 years. Now you have naming rights and sponsorship, but that premium, that exclusivity that is offered is very, very important. I was just at the opening of the Intuit dome, which is the most expensive arena. The Intuit Dome is just the arena on steroids. Phenomenal, phenomenal facility. And just this next mark. But that entertainment experience that people will have, it's very, very important. People want to feel that going to a safe, wonderful, and they walk out with a big smile on their face no matter what happens on the quarter of the pitch or the field. Does that mean that there's no max in terms of what the fan is willing to pay for that experience?”

    2024-12-06 · Goldman Sachs Exchanges · Investing in Sports: Building A Better Fan Experience · IDENTIFIED FROM THE TRANSCRIPT

  6. “You've accomplished a lot, and what from the outside feels like a relatively short period of time, which I'm sure is not how it feels from your seat. But as you think about what's left on the to-do list, is there anything top of mind as you're getting into the season now? We're just getting started. I mean, this building is obviously a meteoric step in the history of the Clippers and our culture. I really do feel like this is just the beginning. While I cannot wait for my first visit, and I'm hoping you all have a really fantastic season and wish you the best. Thank you for being with us. Thank you so much.”

    2024-12-06 · Goldman Sachs Exchanges · Investing in Sports: Building A Better Fan Experience · IDENTIFIED FROM THE TRANSCRIPT

  7. “Nearly everything that's in there, all of these things are made right where they're served in as a result of that. Certainly we're seeing a different level of interest in concessions than you might see it in arena typically. So these types of things are things that increase the lifetime value of the fan, but also provide a much better experience for fans.”

    2024-12-06 · Goldman Sachs Exchanges · Investing in Sports: Building A Better Fan Experience · IDENTIFIED FROM THE TRANSCRIPT

  8. “Control our own concessions. We've entered into partnership, a collaboration with Levy Restaurants and formed our own group called Three Tem Provisions. And they run all the concessions and catering across the entire building. And one of the things that they came to us and said is when you're thinking about a building, the quality of the food will be directly proportionate to where your pantry and your kitchen is. So if it's close to the pantry and close to the kitchen, it's going to be higher quality than if it's further. And so we made this crazy decision to build a kitchen inside every concession stand. Oh, wow. So that the food is made where it's served.”

    2024-12-06 · Goldman Sachs Exchanges · Investing in Sports: Building A Better Fan Experience · IDENTIFIED FROM THE TRANSCRIPT

  9. “We think about that a lot. We also think about the fact that the lifetime value in the past of a Clippers fan and the lifetime value in the future beginning now of a Clippers fan will change dramatically. And it's for a lot of reasons. I mean, for the first time, we control our own.”

    2024-12-06 · Goldman Sachs Exchanges · Investing in Sports: Building A Better Fan Experience · IDENTIFIED FROM THE TRANSCRIPT

  10. “Zoom through device which knows who they are, and we have guest services, people who are there, and sometimes people look around and they're not sure. And they're like, hi, Jim, come on in. And he's like, oh my God, you know my name. So fans have really been delighted by it.”

    2024-12-06 · Goldman Sachs Exchanges · Investing in Sports: Building A Better Fan Experience · IDENTIFIED FROM THE TRANSCRIPT

  11. “Us everyone who's coming in here as a VIP. I mean, if you think about it, there will be people who save and will attend one game, maybe in their entire life. And that is a very, very special experience for them. And you might compare it to somebody who may be sitting in a much more expensive seat, but they may have gotten it through their company, who gives them the tickets all the time. We sort of looked through that lens at every experience and said, how do we exceed expectations in every seat for every person who's coming in to the best of our capabilities? So one of the things that we ask fans to do is to participate in our game face ID system. So essentially they can take a selfie of themselves as part of their app download. So when they're getting their ticket, and if they do that, they're literally able to just walk into the arena. They just come through the GameFace ID line and their ticket is automatically taken by”

    2024-12-06 · Goldman Sachs Exchanges · Investing in Sports: Building A Better Fan Experience · IDENTIFIED FROM THE TRANSCRIPT

  12. “Okay, so with that in mind, if you take the arena design and then think about what happens when fans enter the building, tell us how you thought about creating that fan experience. What is that like there?”

    2024-12-06 · Goldman Sachs Exchanges · Investing in Sports: Building A Better Fan Experience · IDENTIFIED FROM THE TRANSCRIPT

  13. “We've done a lot of pedestrian modeling around what people do during games. So they get up, they go to the restroom, then they go to a concession stand, they grab something, popcorn, a drink, whatever it is, and then they go back to their seat. And what everybody's goal is, if it's a concert, they don't want to miss a song to do that. If it's a basketball game, they don't want to miss a play. So we just kept adding more restrooms and more concessions facilities until we felt like we were able to accommodate if we had basically 60% of the section get up at the same time and try to do that at once, which is the experience you'd have at say a halftime or intermission.”

    2024-12-06 · Goldman Sachs Exchanges · Investing in Sports: Building A Better Fan Experience · IDENTIFIED FROM THE TRANSCRIPT

  14. “We wanted it to be easy. We wanted it to be frictionless. And so a lot of the vision of the technology that we brought in is to create an environment that allows for that, that you just walk through all of these spaces and whether you're going to a concession stand to grab whatever you want and walk out, whether you're using a restroom, that there are a lot of them, and we're trying to make them convenient to where you would want to find them. And then when you get into the facility itself to be able to have this intense, exciting environment, but yet all of the luxuries and technologies that somebody might dream of.”

    2024-12-06 · Goldman Sachs Exchanges · Investing in Sports: Building A Better Fan Experience · IDENTIFIED FROM THE TRANSCRIPT

  15. “You know, when I think back to when we first started envisioning what the new home of the Clippers would be like, Steve was very, very focused on the basketball. This was going to be a basketball mecca. It was going to be all about the game. And we spent, I can't even tell you how many hours, he obsessed over the bowl. And we were asked questions by our architect. Do you want a tight, intimate environment where people can feel the energy of each other? Or do you want some of the more modern bells and whistles and luxuries that come with modern arenas? And his answer to that was yes, I do. I want that. And they said, no, no, no, you need to choose. And he was like, no, that's why I hired you. And he really, I think, speaks for fans, which is they want it all. And from security to the ticket taking, we wanted it to feel like magic.”

    2024-12-06 · Goldman Sachs Exchanges · Investing in Sports: Building A Better Fan Experience · IDENTIFIED FROM THE TRANSCRIPT

  16. “Into a dome is just the arena on steroids. Phenomenal, phenomenal facility. And it's just this next mark. People want to feel that going to a safe, wonderful, and they walk out with a big smile on their face no matter what happens on the quarter of the pitch or the field.”

    2024-12-06 · Goldman Sachs Exchanges · Investing in Sports: Building A Better Fan Experience · IDENTIFIED FROM THE TRANSCRIPT

  17. “Then I'll sit down with my two colleagues who have blazed the trail in stadium finance, Greg Carey, our global co-head of sports investment banking, and Stacey Sonnenberg, head of global sports finance. We'll talk about what's driving interest in the new sports entertainment complexes, the creative new ways of financing these expensive infrastructure projects, and what it all means for teams and their fans.”

    2024-12-06 · Goldman Sachs Exchanges · Investing in Sports: Building A Better Fan Experience · IDENTIFIED FROM THE TRANSCRIPT

  18. “We just kept adding more restrooms and more concessions facilities until we felt like we were able to accommodate if we had basically 60% of the section get up at the same time and try to do that at once.”

    2024-12-06 · Goldman Sachs Exchanges · Investing in Sports: Building A Better Fan Experience · IDENTIFIED FROM THE TRANSCRIPT

  19. “This is investing in sports, a four part series from the Goldman Sachs Exchanges podcast about the changing dynamics at the intersection of sports and finance. I'm Nicole Pullen Ross. I lead the Private Wealth Management Business for the New York region at Goldman Sachs, and I also head our sports and entertainment offering for Goldman Sachs Private Wealth Management. The LA Clippers just kicked off the NBA season in their brand new home, the Intuit Dome. At $2.4 billion, it's the most expensive arena in the world and part of a trend of new sports entertainment complexes that offer much more for fans to do than simply watch a live game.”

    2024-12-06 · Goldman Sachs Exchanges · Investing in Sports: Building A Better Fan Experience · IDENTIFIED FROM THE TRANSCRIPT