YouSaid · the spoken record

Horacio Gutierrez

lines on the record
59
first
2021-06-01
most recent
2021-06-01
sittings or episodes
1
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podcast

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  1. “Our opinion, but based on the actual facts, what did Apple do and when? And what was the justification for the steps that they took? The fact that they created these obligations after they had lured apps into the App Store. People don't realize initially when the iPhone was launched, it was designed to only have Apple's own apps in it, but they were at the time in this dogfight with Android and they saw that they were not going to be able to keep up with Android unless they opened up the app store, which they did later on. They had this campaign on TV. There's an app for that, and they were touting how every user could find any app that they wanted on the platform. And then they got to the point where they achieved critical mass in terms of applications. And at that point, they started to change the rules. And they started to tighten the rules. And they started to...”

    2021-06-01 · Decoder with Nilay Patel · Why Spotify’s chief legal officer called Apple a “ruthless bully” · IDENTIFIED FROM THE TRANSCRIPT

  2. “I don't know if I would call it a public relationship battle, but I think it is important for people to be told about all the bad acts that companies like ours have experienced on the part of Apple. I think the perception is because their products are attractive and their products are popular and obviously there's a whole legacy of Steve Jobs and what he meant for Apple and for technology in general, one has to overcome this presumption that everything they do is equally innovative and pro-competitive when in reality that wasn't the case. And we faced every time we've had these discussions with regulators and policymakers over the years, even before we filed our complaint in Europe, we did notice that we had to overcome a number of assumptions and a number of myths, so to speak, about Apple's behavior and they needed to be educated not based on”

    2021-06-01 · Decoder with Nilay Patel · Why Spotify’s chief legal officer called Apple a “ruthless bully” · IDENTIFIED FROM THE TRANSCRIPT

  3. “I hear that. I want to talk about that in depth, but it feels like one of the hills you have to climb is that people really love Apple, including regulators. Again, you mentioned people calling out the fact that you were an Apple Watch. You clearly like the products. But regulators, the general public, people like you and me, we think the company makes good products. We're generally happy with it. Kim Cook always calls out their customer satisfaction in excess of 90. Is a piece like this or Epics PR campaign they did around Fortnite that was very funny and snarky. Do you have to wage a public relations battle as well in order to win this sort of policy battle that you're trying to win?”

    2021-06-01 · Decoder with Nilay Patel · Why Spotify’s chief legal officer called Apple a “ruthless bully” · IDENTIFIED FROM THE TRANSCRIPT

  4. “Look, there are two things. There's some concrete things that are needed in order to restore the competitive environment. And then there's some sort of longer range issues and things that have to happen just with respect to online platforms in general and especially for large gatekeeper platforms like Apple. Concretely, when it comes to the App Store, it is very clear that the choice to tie Apple's proprietary payment system to the App Store was an arbitrary choice. It wasn't like that in the beginning. It wasn't part of the App Store in the beginning, just as the 30% Apple tax wasn't a requirement when we made it into the App Store. They bolted that on later in the process and in doing that they created this environment in which competing apps really have to contend with Apple's own music streaming service as well as”

    2021-06-01 · Decoder with Nilay Patel · Why Spotify’s chief legal officer called Apple a “ruthless bully” · IDENTIFIED FROM THE TRANSCRIPT

  5. “But the realities that you can admire a company and a lot of what they've done and the beautiful products they create and be critical in the way that they behave in certain aspects of their business. And it is clear to me that when it comes to their policies on app stores and the way in which they're treating especially competing apps, but a whole variety of apps on their app store is just unfair. And I think it deserves regulatory attention. And I think they're getting regulatory attention for it. You can love a company at the same time be able to point out things that they should be doing differently.”

    2021-06-01 · Decoder with Nilay Patel · Why Spotify’s chief legal officer called Apple a “ruthless bully” · IDENTIFIED FROM THE TRANSCRIPT

  6. “Well, listen, Apple's a large company is an incredibly successful company and an admirable company in many ways. I'm a fan of Apple's products, have always been one of the things that people commented on after they saw my testimony in the Senate judiciary antitrust subcommittee meeting a few months ago, is that they couldn't believe that I was being critical of Apple while visibly wearing an Apple watch.”

    2021-06-01 · Decoder with Nilay Patel · Why Spotify’s chief legal officer called Apple a “ruthless bully” · IDENTIFIED FROM THE TRANSCRIPT

  7. “I feel like we've been liking a lot of each other's tweets. Is this epic Apple trial has been going on? It feels like we should just talk to each other. And the real reason I want to talk to you, I want to definitely talk to you about the trial. But you just wrote a pretty scathing op-ed in the Wall Street Journal called The Monopolist Worm and Apple, in which you called Apple a ruthless bully. So tell me what you mean by calling Apple a bully.”

    2021-06-01 · Decoder with Nilay Patel · Why Spotify’s chief legal officer called Apple a “ruthless bully” · IDENTIFIED FROM THE TRANSCRIPT

  8. “Epic claimed that all of this is anti competitive and we had a trial. We're not expecting a decision from that trial for weeks, if not months, but I wanted to understand what all of this legal maneuvering means, what we've learned, and how involving courts and politicians in the workings of our phones would actually make them better. There's some fuzziness there, right? I don't think it's obvious to most people that having politicians read us on our phones is a good idea. So I really wanted to push on what Horacio sees as the biggest problems with Apple's behavior. What he would do to actually fix it, and how all of that connects to having more interesting, innovative, and better products in our lives. Because if you can't make that case, then aren't we just moving money around? I also asked Torasio if he sees a connection between how he perceives Apple and how musicians perceives Spotify. After all, they're both huge companies that most working creatives don't get to negotiate with. And Spotify has been buying up big chunks of the podcasting ecosystem.”

    2021-06-01 · Decoder with Nilay Patel · Why Spotify’s chief legal officer called Apple a “ruthless bully” · IDENTIFIED FROM THE TRANSCRIPT

  9. “Hello and welcome to Decoder. I'm Neil I Patel, editor in chief of the Verge. And Decoder is my show about big ideas and other problems. This week I'm talking to Horacio Gutierrez, head of global affairs and chief legal officer of Spotify. I asked Horacio to come on Decoder this week and help me understand why Spotify and so many other app developers are so frustrated with Apple. Horacio recently testified in front of Congress about Apple's business practices and he just wrote an op-ed in the Wall Street Journal calling Apple a ruthless bully. It's a lot, but it's all part of a trend if you've been listening to Decoder or reading The Verge or just following tech news recently. You probably know there's a lot of government interest around the world in managing the size and power of big tech companies. A few weeks ago we had Senator Amy Klobichard on the show to talk about that hearing in Congress and her proposed antitrust law reforms.”

    2021-06-01 · Decoder with Nilay Patel · Why Spotify’s chief legal officer called Apple a “ruthless bully” · IDENTIFIED FROM THE TRANSCRIPT