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Jane Sun
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- 2024-08-14
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- 2024-08-14
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“And I always imagine if we can have 50% of the prime ministers and president represents by women, will we be able to find a better solution, a peaceful solution for many of the issues and many of the conflicts where we have a better world because of the representation by half of our population? How many women, how many mother would like to send their sons to fight a war, to sacrifice their sins? So I think there are much more we can do. And I want to contribute my efforts to this course.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“I want to write what I have experienced. I think our generation is very blessed. My grandmother, she was very talented, but she was taught to stay at home, to take care of their children. And my mother was very talented. So they were the generation who were taught women can hold half of the sky. So she became a chemistry engineer, but she could only be an individual contributor. And in my generation, I always feel I'm very blessed for the opportunity. We can go to work, we can lead a big team. But still, there are so many things that we can do more. If you look at the global prime ministers and presidents, fewer than 10% of them are represented by women.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“I do lots of exercise. I have lots of friends. I have spent quality time with my families and I read a lot. When I was young, I enjoy Toy Stoys 3 masterpieces and one piece is my favorite. Now I read Henry Kissinger's leadership and I also read a book to help health, for example Outlive. It's a very good book. and also anti-fragile. It's good for personal health and also very good for the health of our company and our community”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“To nature, if you believe in the origin series of origin, humans moved from Africa to the rest of the world. So when we go back to Africa, we feel we are going back home.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“That's right. So, my family in the winter enjoys skiing. In the summer, we like to take our children to dive. And in spring fall, we do lots of hiking.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“Yeah, I think for very top travel destinations, we really need to provide a good alternative for travelers. If they have the buying power is good for the local economy, when we look at the global GDP, travel can provide about 10% plus GDP contribution to the global economy and provide more than 10% of the job opportunity. So it's very good for local economy, but we need to provide a good content for the long-term products. For example, Italy is beautiful. Rome and Florence is beautiful. But so does lots of remote areas, which is very beautiful as well. We need to do a very good job. So that's why our content team provides a very good alternative so customers can see not only Roman Florence, they will see Sorrento, they will see St. Gimiani, all these beautiful places. The world is so big. There are so many places you can see.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“Noise in the in between. But it's a beautiful country. You are very kind. This is the first country I visited after COVID. It's beautiful.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“Yeah, I think every country wants to attract travelers, but I think probably the backlog through the pandemic time is very high. And also they might be looking for new working power to process these backgrounds.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“Malaysia, Thailand, they are doing very well. But some other countries still have a long pent demand, such as Germany, has a long waiting list for six months. And some other countries, Switzerland, does very well within seven days. You can get a visa. If you use expedited services, you can get the visa within the same day.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“Very well. So we look at both demand side and the supply side. On the demand side, the search volume for overseas are Wang Travel far exceeded 2019 level. So the demand is there, the buying power is there. I was with the executive in the Dubai airport. They are telling me that the customer's buying power from Trip.com is two to three times as high as the average buyer's in their airport. So they love to bring Chinese customers to the airport. It helps them with their sales volume. However, on the supply side, we still have two major bottlenecks. The first one is the visa application. Some countries give free visa like UAE, Saudi Arabia, Qatar, Singapore.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“The nutrients, I classify them as three E's. The first one is event driven. So young people are very interested in concerts, music festivals, sports events, so events driven travelers is very popular right now among our young travelers. Is the phenomena and a lot more other music artists. The second one is a more experiential travel, so wellness travel ski in the winter, diving in the summer, hiking in the spring becomes also very important. We need to support our customers for these type of tools. The third one is eco-friendliness travel. Our young people really focus a lot on that. So we offer electronic vehicle for rental cars. We encourage our hotel partners to install solo panel to reduce emissions.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“I look at the industry growth. So for example, we look at the baseline, how fast the GDP grows it is. So maybe around 5%. And then I also look at the travel industry. Normally travel industry can be a couple of percentage above GDP growth. So somewhere around 8 to 10 percent. And then our team needs to execute very well to grow faster. The lead industry recovery. So we probably will target at somewhere between 15 to 20 percent KGR going forward.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“Because I have a finance background. So I always focus on numbers. So if you show me a very high RY, of course the resources is strongly behind you.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“We're very transparent. Our philosophy is we need to scientifically manage our company. So number speaking, we use number for all the analysis. So a company abuse if they tell me, oh, the opportunity is great. That doesn't get you anywhere. You need to show me the number, right? If it's a number.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“I think COVID is the most difficult thing for the industry, for the whole world. I think we handled it very calm. We also built a very strong team during COVID. Instead of letting people go, we really focused on how we can run a very lean operation. And we were very innovative even during COVID when the hotel closed down, attractions closed down, our chairman lead the efforts to dress up in different costumes. We bring limited traffic to the hotel resorts, up sale for their not only room nights, but also meals because during those times any cash flow to our hotel partners is very precious. So innovation and a commitment for our industry is very important.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“I ask them, tell me the most difficult situation you have. How did you handle it? That will give me a good sense as to is this employee on a positive side when he or she is facing the challenges”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“We look at the employees for four very important criteria. The first one is integrity. I think of integrity enable us to have a very open dialogue, very transparent, and we can work together very well. The second one is hardworking because GDP is created by people. So hardworking spirit is very important. The third one is curiosity. Always ask good questions, being very curious, understanding the new trends, what our new customers is interested in, that enable us to explore new opportunities. And the last one is optimistic because as a company, you will always have ups and downs.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“So inside our company, we have Baby Tiger program. So, for example, small business rental car business, when they start the business, it was very small. We give them CEO, CFO, and a CTO. They can run as a very small startup company. We give them the funds. We take care of all the corporate factions, for example, marketing, legal contract negotiation. We have a big team to support them. For them, they just need to make sure this product is fine-tuned very well. So that enabled us to have the ability to launch 70 products simultaneously. But meanwhile, our commitment to the customer is the same. It's the big BU like hotel and flight. Have very matured processes for quality control, but just because you're a small business unit, you also need to adhere to our principal to put our customer in the very center position.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“Our corporate control is customer first. We need to have the big companies discipline and a focus, but we also need to have a startup company's passion and innovation.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“And our employees also echoed with us by telling us we will work four days and take one day off or work three days, take two days off. In reality, everyone was very busy taking care of our customers. We work all the time. But that's the way we tell our board and our shareholder. We are here together. We'll weather the storm together. So sure enough, after three very difficult years, we come back in the streets of recovery. We are able to take out our customers to travel around the world again.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“And during crisis, we noticed our small and medium-sized business partners were very short of cash. So we established a $2 billion partnership fund to help them with cash flow. Now business is back. All the partners would like to team up with us, provide the best products to our customers. And the third thing is trip.com, the third. So at that moment, our revenue dropped down to zero. Yet we have 35,000 employees to feed. Every employee has a family behind them. So we thought about what Cree can do. So our chairman and I volunteered to our board. We will take zero salary until industry recovered. And our VP immediately echoed with us. They said we'll take 50% salary cut.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“It is. It is So our philosophy is customer first, partner second, and trip.com the third. And if you remember on the Chinese New Year's Eve in 2015, And Chinese New Year is always the high season for travel. Millions of customers already paid their packages, so they demand a refund. But at that time, the money already is given to the airlines and hotels. So we need to make very quick decision. What do we do? Customers are innocent. They pay the money. Now they cannot travel, but we don't have money. We already give it to the airlines and hotels. So immediately within five minutes after our executive's decision, we made a decision. We need to take the leadership, provide a full refund to the customers. So cumulatively, we borrowed 20 billion to advance our refund to the customer. Now business is back. Customer really trust us. They come back to us. The second thing is the second”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“I work until midnight. Sometimes, if there is a deal, we work overnight. But I think being a CEO, it can take you 24 hours now. Stop. Being a full-time mother, it can also take you 24 hours now stop. But if you want to achieve both, I need to invest twice as much as if you choose to do only one thing. So that's the two hours per day. And if I'm traveling, I always try to be home and our employees to be home, to spend the weekends, two days with our family. And then two years for women who are pregnant, it's very important to support them during the year when they are pregnant and also during the first year when they are breastfeeding the baby. If you support them during these two critical years, I think there is lots of loyalty from a woman. Workers and leaders, and we're able to retain talents.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“Doing sessions. So, oh my overseas court is done when my children are sleeping. I work quite long hours, but it gives me peace in mind knowing every day when I'm home, I give them undisrupted two hours to help them when they grow up. Even today, now they are in college, they are very appreciative of my commitment.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“Yeah, so for me, our company really supports our employees for two hours, two days and two years. Two hours, I think it's very important to give your children, your family, uninterrupted, high quality two hours to have dinner with them, to help them with their homework. So when I arrange my day when I'm not troubling, I go to the office very early between 6 to 7 o'clock. I'm in the office. I get all the meals, then all my readings, then starting from 8 o'clock, my meeting starts and it's very tight when it's six to eight o'clock. I pack up all my work paper and bring home. I have dinner with my family, help them with their homework when they were young. But when the kids go to bed at about 9 o'clock, US market opens.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“Compared to our male co-workers, they have much longer career paths to build up to that milestone. So we always thought how we can support women better. So we come up with a policy that if our women employee would like to use high technology to have their eggs frozen, we will pay for it. And that is very progressive. We are the first high-tech company who have done it. So with that concerted efforts, we have achieved very good results. As you said, more than 50% of the workforce are women, more than 40% of the middle managers are women, and more than one-third of the executives are women. And I still think we can do better in the future.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“Yeah, we have done quite a lot to empower women's leadership. For example, when a woman is pregnant, we offer free taxi to bring them to work and take them home when our employees give birth to a baby, we give 50,000 on the baby's birthday consecutively for five years, and we commit one billion fund for this initiative. And I also noticed a lot of high talented women after they get their master's degrees or PhDs. Some of them are 27 or 20, 8 years old. But if you ask the doctors, they will classify any pregnancy after 35 years old as high-risk pregnancy. So we are only giving women seven to eight years to build a career, build a family, have children.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“I think a lot of time instead of fighting my way or your way with the big eagle during the negotiation team, when I went to a negotiation conference room, normally I just bring our legal counsel and our finance team. of us happens to be ladies. The other side are full of male negotiators who suit very serious. So the way we break the deal is to really understand what they are looking for, what is this very important interest from the other side and how we can be in the middle. So normally the negotiation for us is to find a common interest. Are we going to achieve one plus one equals to five? It is, if it is, then the partnership makes sense. If one plus one equals We are better to stay independent. So very quickly, I think we are able to find our shared interest and maximize our shared interest through our discussion and negotiation.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“I'm a very few female leaders in the high-tech industry, and I think women have lots of good traits which we can bring to our team. For example, we are very willing to make personal sacrifice for the best interest of our company. We are very willing to put ourselves in other people's shoes. So when we negotiate a deal, we very quickly can reach a win-win agreement. We have very good with communication and team building. So I really want to make sure we pave the way for our future female leaders so that they can take on more responsibility.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“Its different years have different challenges. When we first establish the company, young people who are from the remote here come here, they want to make money and send it to their family. So if you give them enough bonuses, young people are very willing to work overtime, work on the weekend, or work on the evening shift. Now with the living standard is improving, money is not the incentive they are looking for. Instead, the career path is something we can really give our young employees to grow. So our young employees, when they start with us, if they work well, some of them become BUCOs leading a big operation in our company.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“Our young employee, when they come to our office, most of them are single child because China had this one-child policy for a long time. They were the center of attention in their family. But when they come to our office, we train them to treat our custom as their family. So the slogan is, let our customer hear your smile. So they are trained to take very good care of our customers.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“The best experience I had was this past Chinese New Year. Our family went to the South Pole and we call it White Desert because without the support of the aircrafts or this curation, it's unreachable by human. So that tells me how important and excellent service is.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“In the future, if you look at the past 10 years, our growth trajectory is 20 to 30 percent every year KGR. But our headcount in the core center is very flat. The reason we can do it is because of our investment on the back end to support Taiwan customers. So in the future, I think a human intervention is only necessary when there is unexpected events happened. Hopefully standard transaction can all be handled very smoothly through technology.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“technology team. The third one is customer service. We are able to identify the customer's needs within very short time and give them the best selection either automatically or if necessary with a live person. And the last one is the content generation with the technology in video and picture. We're able to generate very good content using technology. So we invest heavily to stay ahead.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“Our technology, we invest heavily every year. We have about 10,000 engineers. We use AI to improve our efficiency. The AI is used for four areas. The first one is the user interface. In the past, we need to do search. For example, I'm coming to Oslo with two kids. I would like to have a hotel with two beds, with a swimming pool. And then the system will pop up with a couple of selections. Right now, our trip genie is very advanced. You can just talk to the system. It will pop up automatically the selections for our customers. The second usage of AI is the efficiency for our engineering team using co-pilot. We'll be able to cut the coding time anywhere between 15% to 30%. That's a huge lift of our”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“Yes. Okay. Yes. So our growth strategy is to provide one-stop shopping platform. So, for example, when a customer fly from Shanghai to Oslo, if he or she is booking a business class or first class tickets, we'll recommend a five-star hotel to him, intercontinental hotel, for example. And then we'll calculate the distance between the Oslo airport to his hotel and send a car to them. And when the customer check in, we'll recommend a very nice restaurant for them. And after they check in, we'll also say, oh, by the way, we have a tool package for you if you would like to travel on the weekend after a business meeting. So one-stop solution make the travel very pleasant for our customers.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“We charge a commission. So when we sell our hotel rooms hotel will pay us a commission as a sales channel. So we talked about the two elements with bald five, the other two elements we value four is technology and products. We have about 10,000 engineers globally to invest heavily to innovate our product and take care of our customers. But once the product is released, people can copy it. So the barrier of entries is not as high as service and brandy, but still it's very important. The last element is pricing. We value it at three at the market level. As the largest player, we can always ask for a very good price for our customers. But we never brand ourselves as the lowest price leader in the market. So when you ask why trip.com become a very leading player in the traveling industry.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“Correct. The total proceeds we bring to airlines, to hotel partners, rental car business, local tour operators attractions. That total is about $160 billion. In terms of our revenue, our commission is about 6 billion USD in 2023. And bottom line is 2 billion USD.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“Very good guess seventeen seconds The reason we can do that is because of the trust in our brand. Tell us a give us a give us a”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“Had a conflict. Within two minutes, our team will reach out to the customers on the ground, make sure they are comforted, make sure we transfer them to the safe hotel, offer hot meal, hot shower, and the very next day if our customers would like to come back to their home country, we'll make priority arrangement for them. So that's why customer trust us when they travel with us. And with that brand, pre-COVID, the most expensive tour we sold cost about $200,000. per person per trip, 80 days around the world. And guess how long did it take us to sell these packages A guess how”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“Because when you bought Singapore Airline, their price is not the lowest. Even you charge a premium. But when you, when they serve you, there are lots of signs behind it. For example, when they ask you a question, Stuart ask you a question, the eye-to-eye context is very good. And also when they put down a cup, for example, instead of put it down and walk away, they put it down, they will move it. The little detail behind the scene make customers to connect with your team. So I studied and learned a lot from these global leaders. So in trip.com, when you call our call center globally seven days times 24 hours, a live person will answer the phone within 30 seconds in your native language. When there is an issue, within two minutes, our team will find a solution for you. When something unexpectedly happened, for example, there is a tsunami in Japan, earthquake in Nepal, or Middle East.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“Internally, we have a formula which we call 55443. 3 means you are at the market level. One and two means you are below the market level. Four is above market level, but the barrier of entries is relatively lower. And five years more above way above the market. So the second player without five to ten years cannot catch up with you. So the two elements we assign value five is branding and service. And why that's important? Because if you build a service and branding just like Singapore Airlines or for seasons, people will trust you and travel with you. And it's very difficult to catch up with you.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“In Asia, in the travel industry, which company has the best opportunity to be successful, and after I talk to our board, I believe our team are very well equipped to take the leadership for the travel industry.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“In 2005, our board was looking for CFO and I was very blessed for the opportunity to become the first female CFO in a China market. When I made the decision, I asked myself three questions. First of all, what would you like to spend time in Asia? At that time, Asia is growing very fast. So I thought that's a good market with my bilingual background, bicultural background, it's good to be a good bridge between Asia with the rest of the world. The second question I ask myself is that if you want to be in Asia, what industry do you want to be in? And I think I thought the travel industry really brings people together. And the third question I ask is that if you want to be in”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“And I was very touched, although I was penniless at that time, but I always had a dream that someday, if I'm able to, I would like to establish a scholarship named after my professor. And I was very glad in 2016 I went back to my university and established a scholarship to name after the professors who helped me so much. And we named our old daughter after my professor's wife because she is just like a mother to me. And we celebrated her 93th birthday last year.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“My professor's family were very kind to me. They took me in and treated me as their own child. So I was very grateful and I told them in China the Confucian's teaching is that when kids are young, parents take good care of their children. But when parents get older, good children will always take care of their parents. So I told them when I'm able to, I would like to take good care of you. And they said, oh, honey, you don't need to take care of us, but instead if you can help the international students in the same way as we do for you, we'll be very happy.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“It's because I'm always very curious and ask questions when my professors was presenting. So when I arrived in the USA, China just opened the door. It was only early stage of the open door policy. My parents were both engineers. They made decent living to support my brother and myself. But if you convert their 200 R&B into USD, it's $20 per month. So I couldn't ask for money to support myself. Instead, I worked two jobs as a librarian. The other one is as a bus girl to clean up dishes, making $3 per hour to support myself. But after I paid my tuition, I have no money for room and boarding.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source
“Chow means quite a lot to me. Maybe I can start with my journey on travel. I was born in Shanghai and went to Peking University Law School. And during my second year, one of the professors from the USA wanted to come and select one students to go to study in the USA. And I was very blessed for the opportunity to go to study in the USA.”
2024-08-14 · In Good Company with Nicolai Tangen · Jane Sun: Travel, crisis management and female leadership · IDENTIFIED FROM THE TRANSCRIPT · source