YouSaid · the spoken record

Jeff Klein

lines on the record
57
first
2026-05-14
most recent
2026-05-14
sittings or episodes
1
sources
podcast

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  1. “This is on like an expensive bag or because it's an experience. And as we know, young people love experiences. And getting a piece of clothing or a special watch or even a car is no longer important to them because it's so available. I mean, you can just go online, even on Amazon, you can buy all these ridiculous legs very good. So I think they are spending money differently. And I think I'm lucky in that clubs are the recipient of one of those things.”

    2026-05-14 · On with Kara Swisher · Peek Inside the Club You Can't Join, with Jeff Klein · IDENTIFIED FROM THE TRANSCRIPT

  2. “Look, I think today most social interaction is transactional and it's scheduled and it's online. And I think people are willing to actually pay for this, which is why I don't think they're necessarily rich. Younger people are joining in droves, honestly. Younger generations grew up online, ironically that's made real life interaction feel more novel and valuable to them. I believe it's what I'm noticing. There are these clubs for the rich which are super expensive. You know, there's golf clubs that are like a million dollars and there's other clubs that are super expensive. So I think people are willing to splurge on this because I think it's much more meaningful. I mean, what I'm also noticing when I talk to some of our younger members, because I'm like, look, I wouldn't be able to afford this when I was 32. What they're saying is I'd rather spend.”

    2026-05-14 · On with Kara Swisher · Peek Inside the Club You Can't Join, with Jeff Klein · IDENTIFIED FROM THE TRANSCRIPT

  3. “Well, yeah, I mean, I think Cubs are booming because people are profoundly lonely and digitally exhausted. Technology has connected everyone, but emotionally it's disconnected people from each other. And a lot of institutions that used to create repeated human interaction weakened, like churches, town halls, civic groups, even offices after COVID. And so people are still...”

    2026-05-14 · On with Kara Swisher · Peek Inside the Club You Can't Join, with Jeff Klein · IDENTIFIED FROM THE TRANSCRIPT

  4. “Right. I'm a part owner in the Sensa Tower. I sold a piece of it. I have a partner in it. And I started in the hotel business. And the hotel business is what allowed me to go into the private membership business because essentially I applied all of that knowledge of how to create and experience for a customer and how to deliver food and beverage and whatnot. And the piece that I had to learn was the membership piece, which is not easy. And I made a lot of mistakes. But I think the reason I'm saying that is because what's harder is today you're seeing like a lot of people trying to go into the membership club business.”

    2026-05-14 · On with Kara Swisher · Peek Inside the Club You Can't Join, with Jeff Klein · IDENTIFIED FROM THE TRANSCRIPT

  5. “Very skeptical, and I thought who would pay membership fees to go to a place like this? And I couldn't have been more wrong. And what I noticed was that it was very powerful when it came to town. And I felt like I could do it better. I felt like I could create a better atmosphere with a better menu and better service and a better curation of the crowd. And that's when I found the first San Viconde Bungalows, which is a private membership club. And now there's three of them, two in Los Angeles and one in New York.”

    2026-05-14 · On with Kara Swisher · Peek Inside the Club You Can't Join, with Jeff Klein · IDENTIFIED FROM THE TRANSCRIPT

  6. “Well, I started in the hotel business. I started as a Bellman right after college. And I worked for someone who really taught me the hotel business from the ground up, literally, became my mentor, same boss. And I went into the hotel business. So I've always been in hospitality my whole life. In about 2010, Soho House opened in Los Angeles and they invited me to be in a founding member for free. And I said no because I was like, that place will never survive. Yeah, you were skeptical.”

    2026-05-14 · On with Kara Swisher · Peek Inside the Club You Can't Join, with Jeff Klein · IDENTIFIED FROM THE TRANSCRIPT

  7. “I mean, it's an interesting question because I think people often don't, they confuse what I'm selling. I mean, I'm not selling dinner or drinks or room. Those are really delivery systems. And what I'm selling or trying to sell is Belonging and a psychological safety kind of like trusted human interaction atmosphere, obviously access to a certain emotional experience, I would say, and feeling a part of something that's curated and meaningful. People think we're selling large-scale hospitality, but we're not. We're really selling human connection in an environment where people can actually relax and be themselves.”

    2026-05-14 · On with Kara Swisher · Peek Inside the Club You Can't Join, with Jeff Klein · IDENTIFIED FROM THE TRANSCRIPT