YouSaid · the spoken record

Jenna Brown

lines on the record
25
first
2017-07-21
most recent
2017-07-21
sittings or episodes
1
sources
podcast

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  1. “we pay.com forward slash harry oh yes i have my own url for a video case study on how equid grew its revenue while better serving customers with we pay that's wepay.com forward slash harry you'll also be made eligible for a year of free premium support on weepay.com forward slash harry and how could we forget pipe drive something we use here every day at the 20 minute vc to manage the pipeline for guests pipe drive is the sales crm and pipeline management software to use with the primary view being the pipeline a clear visual interface that prompts you to take action remain organized and stay in control of a complex sales process this is why sales pros and deal makers love it my words not pipe drives but it easily lets you find the stats you need and even better it's fully customizable and if you're like me and don't like paying for products upfront without knowing how good they are this is for you as you can sign up for free on pipe drive.com it really is a must as always we so appreciate all your support and cannot wait to bring you next week”

    2017-07-21 · The Twenty Minute VC · 20VC: The 2 Types of Sexism & How They Play Out In Tech, Why You Should Not Always Get Customers To Pay For Your Product Immediately & Why You Must Ask Operator VCs Different Questions To Non-Operator VCs with Jenna Brown, Founder & CEO, Shipamax · IDENTIFIED FROM THE TRANSCRIPT · source

  2. “And I want to give a huge hand to Jenna for giving up the time stay to appear on the show. Such a special founder building a truly unique company in Shippermax. And again, a big hand to Andy Rankin for the introduction, without which today's interview would not have been possible. And if you'd like to see more from us, then you can follow me on Snapchat at H. Stebbings with 2Bs, where you can see all things behind the scenes of the show and suggest future questions and guests for the show. But before we leave you today, I want to tell you about WePay. WePay helps online platforms increase revenue through integrated payments processing, constant contact, EQID and GoFundMe use WePay. Why? Because WePay uniquely helps platforms offer ROI positive integrated payments to their users. Within their UX and without taking on fraud and regulatory exposure, others make you trade off between UX fruition or fraud, not WePay. WePay also offers a war-winning support and can even work with your team through Slack or Zendesk. Get the payments revenue you want without getting bogged down every time a user has a payments question. But don't trust me, visit”

    2017-07-21 · The Twenty Minute VC · 20VC: The 2 Types of Sexism & How They Play Out In Tech, Why You Should Not Always Get Customers To Pay For Your Product Immediately & Why You Must Ask Operator VCs Different Questions To Non-Operator VCs with Jenna Brown, Founder & CEO, Shipamax · IDENTIFIED FROM THE TRANSCRIPT · source

  3. “Okay, I feel like that's a heavy topic for the quick firearound. But Brent, absolutely, I agree. And then let's finish today on the next five years for you and for Shippermax. What's the journey ahead?”

    2017-07-21 · The Twenty Minute VC · 20VC: The 2 Types of Sexism & How They Play Out In Tech, Why You Should Not Always Get Customers To Pay For Your Product Immediately & Why You Must Ask Operator VCs Different Questions To Non-Operator VCs with Jenna Brown, Founder & CEO, Shipamax · IDENTIFIED FROM THE TRANSCRIPT · source

  4. “Absolutely, I agree. But I want to finish then today on a quick fire round. So I say a short statement and then you give me your immediate thoughts in 60 seconds or less per one. Does that sound good? So let's start with your favorite book and why. What should I be reading”

    2017-07-21 · The Twenty Minute VC · 20VC: The 2 Types of Sexism & How They Play Out In Tech, Why You Should Not Always Get Customers To Pay For Your Product Immediately & Why You Must Ask Operator VCs Different Questions To Non-Operator VCs with Jenna Brown, Founder & CEO, Shipamax · IDENTIFIED FROM THE TRANSCRIPT · source

  5. “Interesting then, two questions to offshoot from that. What were the questions that immediately kind of wetted your appetite in terms of early stage B2B investors that really understood the enterprise sales cycle?”

    2017-07-21 · The Twenty Minute VC · 20VC: The 2 Types of Sexism & How They Play Out In Tech, Why You Should Not Always Get Customers To Pay For Your Product Immediately & Why You Must Ask Operator VCs Different Questions To Non-Operator VCs with Jenna Brown, Founder & CEO, Shipamax · IDENTIFIED FROM THE TRANSCRIPT · source

  6. “In the natural subsequent question in terms of kind of upsell or even kind of beginning the sale is in terms of the enterprise sales cycle, obviously one that you're operating in. Not an easy or a short one. I'm intrigued. How does this affect your approach in terms of which investors to pick and how much funds to raise, especially with such kind of long and unpredictable sales cycles?”

    2017-07-21 · The Twenty Minute VC · 20VC: The 2 Types of Sexism & How They Play Out In Tech, Why You Should Not Always Get Customers To Pay For Your Product Immediately & Why You Must Ask Operator VCs Different Questions To Non-Operator VCs with Jenna Brown, Founder & CEO, Shipamax · IDENTIFIED FROM THE TRANSCRIPT · source

  7. “In terms of the timing, you said there's kind of a set time period that you can utilize this discovery phase of the journey. What would you say it is? Is it a three-month journey to get enough data to also kind of collate all the learnings on their user behavior”

    2017-07-21 · The Twenty Minute VC · 20VC: The 2 Types of Sexism & How They Play Out In Tech, Why You Should Not Always Get Customers To Pay For Your Product Immediately & Why You Must Ask Operator VCs Different Questions To Non-Operator VCs with Jenna Brown, Founder & CEO, Shipamax · IDENTIFIED FROM THE TRANSCRIPT · source

  8. “It makes sense, but from speaking to many SaaS founders, I always hear from them the important thing in making the move from zero to one is that you get your customers to pay for the product from day one. I know this maybe isn't something you agree with, so talk to me about this. Blow this myth out of the water. Why is this and what's your alternative mindset to this?”

    2017-07-21 · The Twenty Minute VC · 20VC: The 2 Types of Sexism & How They Play Out In Tech, Why You Should Not Always Get Customers To Pay For Your Product Immediately & Why You Must Ask Operator VCs Different Questions To Non-Operator VCs with Jenna Brown, Founder & CEO, Shipamax · IDENTIFIED FROM THE TRANSCRIPT · source

  9. “You said building it with them. In terms of kind of that building out journey, is there ever a challenge in terms of too much customization? And at what point does customization become a burden, so to speak, do you think?”

    2017-07-21 · The Twenty Minute VC · 20VC: The 2 Types of Sexism & How They Play Out In Tech, Why You Should Not Always Get Customers To Pay For Your Product Immediately & Why You Must Ask Operator VCs Different Questions To Non-Operator VCs with Jenna Brown, Founder & CEO, Shipamax · IDENTIFIED FROM THE TRANSCRIPT · source

  10. “What can you call learnings then through going through the process recently of making that transition from zero to one and as you said there not the support that there might be in other segments in terms of getting those first customers”

    2017-07-21 · The Twenty Minute VC · 20VC: The 2 Types of Sexism & How They Play Out In Tech, Why You Should Not Always Get Customers To Pay For Your Product Immediately & Why You Must Ask Operator VCs Different Questions To Non-Operator VCs with Jenna Brown, Founder & CEO, Shipamax · IDENTIFIED FROM THE TRANSCRIPT · source

  11. “Interesting. No, I'm learning immensely how I would be viewed. But I do want to move slightly away from fundraising, even if it is my favorite topic, to the product. And you've previously said with regards to product market fit. There's not a lot of support for how to get your first customers and really making them move from zero to one. So I'm intrigued, how would you define the first illustration of product market fit for you?”

    2017-07-21 · The Twenty Minute VC · 20VC: The 2 Types of Sexism & How They Play Out In Tech, Why You Should Not Always Get Customers To Pay For Your Product Immediately & Why You Must Ask Operator VCs Different Questions To Non-Operator VCs with Jenna Brown, Founder & CEO, Shipamax · IDENTIFIED FROM THE TRANSCRIPT · source

  12. “No, I do agree with you. I do want to ask that you said about the different set of questions there. Do you have any examples of the different set of questions that you might pose to an investor VC as opposed to an operative VC?”

    2017-07-21 · The Twenty Minute VC · 20VC: The 2 Types of Sexism & How They Play Out In Tech, Why You Should Not Always Get Customers To Pay For Your Product Immediately & Why You Must Ask Operator VCs Different Questions To Non-Operator VCs with Jenna Brown, Founder & CEO, Shipamax · IDENTIFIED FROM THE TRANSCRIPT · source

  13. “Kind of inherent within choosing an investor though the often troublesome decision for founders over taking operator VC money versus investor VC money. Now being an investor VC I would air to your answer on one side but where did your decision fall on this and what was the thesis behind this decision”

    2017-07-21 · The Twenty Minute VC · 20VC: The 2 Types of Sexism & How They Play Out In Tech, Why You Should Not Always Get Customers To Pay For Your Product Immediately & Why You Must Ask Operator VCs Different Questions To Non-Operator VCs with Jenna Brown, Founder & CEO, Shipamax · IDENTIFIED FROM THE TRANSCRIPT · source

  14. “And then with such a phenomenal startup like Shipper Max is, I'm sure there's kind of interest from lots of multistage funds as well in terms of dipping into the earlier stages for optionality. In terms of getting access to the tier one multi-stage funds, is it a concern in terms of the signaling function of them investing in you at seed if they don't follow on through A and B?”

    2017-07-21 · The Twenty Minute VC · 20VC: The 2 Types of Sexism & How They Play Out In Tech, Why You Should Not Always Get Customers To Pay For Your Product Immediately & Why You Must Ask Operator VCs Different Questions To Non-Operator VCs with Jenna Brown, Founder & CEO, Shipamax · IDENTIFIED FROM THE TRANSCRIPT · source

  15. “There's also another very interesting element of all fundraising processes, though, in terms of the catch-22 of when you have lots of offers, there's always more to come. I always say VCs are like buses. They seem to come in threes. But I'm intrigued. How did you get to a state where you had the first commit and the first dominoes start to fall? What was your process around that fundraising?”

    2017-07-21 · The Twenty Minute VC · 20VC: The 2 Types of Sexism & How They Play Out In Tech, Why You Should Not Always Get Customers To Pay For Your Product Immediately & Why You Must Ask Operator VCs Different Questions To Non-Operator VCs with Jenna Brown, Founder & CEO, Shipamax · IDENTIFIED FROM THE TRANSCRIPT · source

  16. “So in terms of kind of your response to that, how do you respond to that if you're kind of in a meeting or after a meeting and you feel this sort of discrimination against you? What's the kind of right way do you think to respond to that? Is it by calling it up front and saying, you know, actually I feel that's an unfair perspective to take or is it by being silently accepting of it for that time?”

    2017-07-21 · The Twenty Minute VC · 20VC: The 2 Types of Sexism & How They Play Out In Tech, Why You Should Not Always Get Customers To Pay For Your Product Immediately & Why You Must Ask Operator VCs Different Questions To Non-Operator VCs with Jenna Brown, Founder & CEO, Shipamax · IDENTIFIED FROM THE TRANSCRIPT · source

  17. “He also said before that raising funds as a female founder was also harder, something I'm sure that many of our listeners aren't surprised by. However, how did this play out for you? Are there any kind of use cases or typical questions which kind of really illustrate this?”

    2017-07-21 · The Twenty Minute VC · 20VC: The 2 Types of Sexism & How They Play Out In Tech, Why You Should Not Always Get Customers To Pay For Your Product Immediately & Why You Must Ask Operator VCs Different Questions To Non-Operator VCs with Jenna Brown, Founder & CEO, Shipamax · IDENTIFIED FROM THE TRANSCRIPT · source

  18. “I'm also intrigued though, being a UK founder, raising money from US funds, how was that process considering that you're remaining based in the UK?”

    2017-07-21 · The Twenty Minute VC · 20VC: The 2 Types of Sexism & How They Play Out In Tech, Why You Should Not Always Get Customers To Pay For Your Product Immediately & Why You Must Ask Operator VCs Different Questions To Non-Operator VCs with Jenna Brown, Founder & CEO, Shipamax · IDENTIFIED FROM THE TRANSCRIPT · source

  19. “I do want to start though today with an aspect that I can't not start with being the recent fundraiser. So a massive congratulations for that. But there are many aspects that are super interesting around it. I think the first and kind of most obvious being the geography. So talk to me with your recent YC experience providing kind of the insight into US funding markets and then being based in the UK. I'd love to hear how you compare fundraising in the US versus fundraising in the UK and Europe. How was that experience?”

    2017-07-21 · The Twenty Minute VC · 20VC: The 2 Types of Sexism & How They Play Out In Tech, Why You Should Not Always Get Customers To Pay For Your Product Immediately & Why You Must Ask Operator VCs Different Questions To Non-Operator VCs with Jenna Brown, Founder & CEO, Shipamax · IDENTIFIED FROM THE TRANSCRIPT · source

  20. “Love to hear kind of how that realization and transition to you breaking away from that world and being a startup founder with Shippermax.”

    2017-07-21 · The Twenty Minute VC · 20VC: The 2 Types of Sexism & How They Play Out In Tech, Why You Should Not Always Get Customers To Pay For Your Product Immediately & Why You Must Ask Operator VCs Different Questions To Non-Operator VCs with Jenna Brown, Founder & CEO, Shipamax · IDENTIFIED FROM THE TRANSCRIPT · source

  21. “I'd love to get started though by discussing a little bit about you and how you came to found Shippermax and the Aha moment for you.”

    2017-07-21 · The Twenty Minute VC · 20VC: The 2 Types of Sexism & How They Play Out In Tech, Why You Should Not Always Get Customers To Pay For Your Product Immediately & Why You Must Ask Operator VCs Different Questions To Non-Operator VCs with Jenna Brown, Founder & CEO, Shipamax · IDENTIFIED FROM THE TRANSCRIPT · source

  22. “Jenna, it's such a pleasure to have you on the show today. A huge thanks to Andy Rankin for the intro. But thank you so much for joining me today, Jenna.”

    2017-07-21 · The Twenty Minute VC · 20VC: The 2 Types of Sexism & How They Play Out In Tech, Why You Should Not Always Get Customers To Pay For Your Product Immediately & Why You Must Ask Operator VCs Different Questions To Non-Operator VCs with Jenna Brown, Founder & CEO, Shipamax · IDENTIFIED FROM THE TRANSCRIPT · source

  23. “Every day at the 20 minute VC to manage the pipeline for guests. Pipe Drive is the sales CRM and Pipeline Management Software to use, with the primary view being the pipeline, a clear visual interface that prompts you to take action, remain organised and stay in control of a complex sales process. This is why sales pros and deal makers love it. My words, not pipe drives, but it easily lets you find the stats you need and even better it's fully customizable. And if you're like me and don't like paying for products up front without knowing how good they are, this is for you as you can sign up for free on pipedrive.com. It really is a must. But enough from me, so I'm delighted to welcome Jenna Brown, founder and CEO at Shippamax.”

    2017-07-21 · The Twenty Minute VC · 20VC: The 2 Types of Sexism & How They Play Out In Tech, Why You Should Not Always Get Customers To Pay For Your Product Immediately & Why You Must Ask Operator VCs Different Questions To Non-Operator VCs with Jenna Brown, Founder & CEO, Shipamax · IDENTIFIED FROM THE TRANSCRIPT · source

  24. “Episode would not have been possible. But before we dive into the show today, I want to tell you about WePay. WePay helps online platforms increase revenue through integrated payments processing, constant contact, Equid and GoFundMe use WePay. Why? Because WePay uniquely helps platforms offer ROI positive integrated payments to their users. Within their UX and without taking on fraud and regulatory exposure, others make you trade off between UX friction or fraud, not WePay. WePay also offers a war-winning support and can even work with your team through Slack or Zendesk. Get the payments revenue you want without getting bogged down every time a user has a payments question. But don't trust me, visit wepay.com forward slash Harry. Oh yes, I have my own URL for a video case study on how Equid grew its revenue well better serving customers with WePay. That's wepay. com forward slash Harry. You'll also be made eligible for a year of free premium support on wepay dot com forward slash Harry. And how could we forget Pipe Drive? Something we use here.”

    2017-07-21 · The Twenty Minute VC · 20VC: The 2 Types of Sexism & How They Play Out In Tech, Why You Should Not Always Get Customers To Pay For Your Product Immediately & Why You Must Ask Operator VCs Different Questions To Non-Operator VCs with Jenna Brown, Founder & CEO, Shipamax · IDENTIFIED FROM THE TRANSCRIPT · source

  25. “This is the 20 minute VC and founders Friday with your host Harry Stebbings. You can add me on Snapchat at hstebbings with 2Bs to suggest questions and guests for future episodes. It'll be fantastic to see you there. But to the show today, and when we interview founders, we normally have exited or very late stage founders. But what about those at the real grassroots? Really living it and shaking the world of early stage at seed, those that have just raised seed rounds and have the lessons from them. Well, today I'm delighted to be joined by one of those very special founders in the form of Jenna Brown, found and CEO at Shippermax, a data-driven communications platform for brokers and operators. They recently raised their seed round from the likes of FF Angel, Y Combinator, Cherubic Ventures, and Top Angels including Lee Linden and my personal favorite Andy Rankin. Prior to Shippamatis General was head of global expansion at Go Cardless, one of London's leading fintech players, and before that was herself a trader at RWE Trading. I'd also like to say a huge thanks to the one and only Andy Rankin for the intro to Jenna today, without which this”

    2017-07-21 · The Twenty Minute VC · 20VC: The 2 Types of Sexism & How They Play Out In Tech, Why You Should Not Always Get Customers To Pay For Your Product Immediately & Why You Must Ask Operator VCs Different Questions To Non-Operator VCs with Jenna Brown, Founder & CEO, Shipamax · IDENTIFIED FROM THE TRANSCRIPT · source