YouSaid · the spoken record
Jill Chase
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- 20
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- 2025-04-17
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- 2025-04-17
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“Yep, that's exactly right. I think the journey from sort of co-pilot to agent is one that we've been studying. I think people oftentimes think of that as sort of like, hey, there's the co-pilot offerings and then there's the agent offering and those are going to be completely different businesses. I think the reality is we're probably not super close to a world where we can 100% get rid of all humans in really any category tomorrow. I think what it's going to look like is, hey, the models are really good at these types of tasks right now. Let's give the humans a co-pilot to help them get more efficient and more productive and better. And then let's make the models better and better and sort of transition those products from what feels like a copilot today to a fully autonomous agent going forward.”
2025-04-17 · This Week in Startups · AI Progress and Impact on Ecosystem Players with CapitalG's Jill Chase | AI Basics with Google Cloud · IDENTIFIED FROM THE TRANSCRIPT · source
“Yes, please do. You can shoot me a note anytime. Jill Greenberg B-E-R-G at CapitalG.com. I would love to chat with any of you. I'm super excited about what everyone's building. And, you know, as we've discussed over the past half hour here, the time to build is now and we're super excited to support founders who are on that journey.”
2025-04-17 · This Week in Startups · AI Progress and Impact on Ecosystem Players with CapitalG's Jill Chase | AI Basics with Google Cloud · IDENTIFIED FROM THE TRANSCRIPT · source
“100%. And to be clear, there has literally never been a better time to be a founder than right now. It is like it's just the ability to, you know, ship very quickly and iterate very quickly and all of that. It's so exciting. It's worth noting the sort of shadow sides like we described so that founders can be really focused on building. Exceptional customer experiences and thinking towards sort of what is my differentiated perspective in the long term, but it's absolutely possible. And I think over the next decade, we'll see a lot of massive businesses built by very small teams, which is so exciting.”
2025-04-17 · This Week in Startups · AI Progress and Impact on Ecosystem Players with CapitalG's Jill Chase | AI Basics with Google Cloud · IDENTIFIED FROM THE TRANSCRIPT · source
“Hyper focused on delivering an exceptional experience with your first product so that you can land with the customers you want to land with. And you have a long runway of innovation. Like there's a lot more you can do with that customer base. And you have an ethos and culture internally of iterating very quickly and shipping very quickly. That is another very different way for motif, but another way to sort of create this durable advantage over time”
2025-04-17 · This Week in Startups · AI Progress and Impact on Ecosystem Players with CapitalG's Jill Chase | AI Basics with Google Cloud · IDENTIFIED FROM THE TRANSCRIPT · source
“An investor in a company called Abridge, which is a healthcare AI company. Its first product is an automated scribe in doctor's offices is sort of automatically transcribes your conversations with your doctors. Now, that product in and of itself, you can sort of see a world where over time it gets commoditized. Right now, I think a bridge is far and away the best and does an exceptional job at it. But you can see how that technology, when pulled to its logical conclusion, could get commoditized over time because asymptotes at 100% accuracy of transcription. But the thing that gets you excited about it there about that company is, okay, that's their first product, but they are landing in these massive health organizations that really are craving an AI partner. And there is what I like to call a runway of innovation that is limitless of things that they can do once they've landed in these organizations that they can build out, you know, RCM and beyond. And so that's where it gets to your point. You're making where like as long as you're hyper.”
2025-04-17 · This Week in Startups · AI Progress and Impact on Ecosystem Players with CapitalG's Jill Chase | AI Basics with Google Cloud · IDENTIFIED FROM THE TRANSCRIPT · source
“Totally. I do think there are also, there are sort of two different ways, and maybe I'll use two examples, both for my portfolio to really describe there are many different ways in which you could build this durability. On one hand, you have something like a portfolio company of mine, a company called Motif, which is building sort of a next generation Autodesk founded by the former CEO of Autodesk. That is just incredibly hard to build. Like it's just hard to put 3D CAD software in the browser, make it cloud native, have it work in a way that feels sort of compelling and exciting for architects, and make it AI native with a ton of features that you could imagine and build out a ton of features that are sort of wildly compelling to de-architect audience. That's one way to be differentiated. And I am obsessed with that team. Like they are hunkering down and building something really hard and they are the exact right team to do it. And that's extremely compelling. Alternatively, you could build something like, I'm”
2025-04-17 · This Week in Startups · AI Progress and Impact on Ecosystem Players with CapitalG's Jill Chase | AI Basics with Google Cloud · IDENTIFIED FROM THE TRANSCRIPT · source
“Do you have some way to be durably differentiated over the long term? And that's where we spend like 90% of the conversation”
2025-04-17 · This Week in Startups · AI Progress and Impact on Ecosystem Players with CapitalG's Jill Chase | AI Basics with Google Cloud · IDENTIFIED FROM THE TRANSCRIPT · source
“Because startups are going to copy you. And as we just talked about, it's easy to sort of get, it's easier today to get things up and running. Incumbents who have distribution are going to be able to leverage the technology to build out like they could use the startup ecosystem as almost free sort of product market fit testing, see what seems to be resonating and growing quickly, and then build out those features internally, again, leveraging these off-the-shelf models. I think it just puts, and this is what's hard and fun as an investor, like it really puts even more pressure on this durability question and getting in the, like when I have conversations with founders, I really get in the hearts and minds of like, okay, it's awesome what you have today.”
2025-04-17 · This Week in Startups · AI Progress and Impact on Ecosystem Players with CapitalG's Jill Chase | AI Basics with Google Cloud · IDENTIFIED FROM THE TRANSCRIPT · source
“Totally. I do think, though, there is a shadow side to this, which is You can do all of this, and I can do all of this, and 20 million other people can do all of this, which is the thing that's most exciting about what AI is sort of empowering as we think about what is likely to be created over the next decade, leveraging the technology. But the reality is because it's sort of democratizing the ability to run these tests and to build these companies and, you know, you can do 100 million ARR company with 20 people, that means that you really need to focus on not only finding sort of like what is that lightning in a bottle and what”
2025-04-17 · This Week in Startups · AI Progress and Impact on Ecosystem Players with CapitalG's Jill Chase | AI Basics with Google Cloud · IDENTIFIED FROM THE TRANSCRIPT · source
“If our customers could do XYZ and then go on leveraging off the shelf API, get something stood up with one of the vibe coding apps lovable and you create any of these, and then test it. And hey, that's pretty inexpensive. It doesn't take that much time. And if it seems compelling and customers seem really excited by it, that's when you think about optimizing the cost, building it out for reliability in production. But we've just shrunk the amount of time it takes to get from idea to really testing it and seeing if there's value. And that is so that is like the most powerful thing when you're a startup. And so if you're not doing that today, that's like that, you know, priority number one.”
2025-04-17 · This Week in Startups · AI Progress and Impact on Ecosystem Players with CapitalG's Jill Chase | AI Basics with Google Cloud · IDENTIFIED FROM THE TRANSCRIPT · source
“Totally. And I think just briefly on that point, I think it's why so many CEOs, and we're doing it internally as well. And I think every organization should be, you know, you saw the Shopify CEO come up very recently saying like, hey, everybody better be experimenting with these tools because the only fact we know for sure is we will be leveraging over the next decade and beyond. And so start figuring out what they're capable of now. And I think that's so true exactly to your point. Like you need to start, even if they're not quite as powerful as they will be, or even if they fall short in certain use cases, at the very least getting used to having them as part of our workflows, I think is really critically important. In the business piece, I think it sort of exactly as you described, I think the barrier to finding product market fit for new product features is so low today because you can just go on, you can honestly, the only constraint is imagination because you just say like, hey, what?”
2025-04-17 · This Week in Startups · AI Progress and Impact on Ecosystem Players with CapitalG's Jill Chase | AI Basics with Google Cloud · IDENTIFIED FROM THE TRANSCRIPT · source
“Totally. I think it's a really compelling point. And the way we talk about it with our portfolio companies is you need to think about using and leveraging AI in the business and on the business. I'll start with on the business. What we mean by that is growing your business super effectively. And so leveraging AI in categories in the P&L, things like customer support and sales and marketing where maybe it used to take a team of 10 people to go out and sort of sell and market whatever product you're selling. And now it might be one person and several AI tools and you can, in addition to a lot of the Virality components that you mentioned, you can sort of have this thing grow in a much faster fashion. And that's not just more efficient. It also just, you don't need to hire 10 people to do it, which takes time and energy. So that's sort of the like on the business piece.”
2025-04-17 · This Week in Startups · AI Progress and Impact on Ecosystem Players with CapitalG's Jill Chase | AI Basics with Google Cloud · IDENTIFIED FROM THE TRANSCRIPT · source
“Wouldn't they just then also build the UI on top and compete directly with those that are leveraging the model APIs today? And you're seeing that with cloud code right now”
2025-04-17 · This Week in Startups · AI Progress and Impact on Ecosystem Players with CapitalG's Jill Chase | AI Basics with Google Cloud · IDENTIFIED FROM THE TRANSCRIPT · source
“Obvious use case, the models themselves, when they started, okay, pretty good, not so great, enter something like a cursor that comes in and says like, okay, amazing profitable, amazing market, we're gonna come in, take the off-the-shelf models, and then build a bunch of different technical advantages to make these models better using techniques like rag, and then offer an incredibly compelling UI to our end customers, which in this case is the developer. Awesome. What's different here is, and those companies sort of grow, as you've seen, zero to 100 million. And so as an investor, you might sit there and think wow, damn, that's incredibly impressive, zero to 100. Like for sure, that's a company. You know, I want to back up the truck for this looks incredible. I think what the skeptic might say is, okay, as these models, these core models”
2025-04-17 · This Week in Startups · AI Progress and Impact on Ecosystem Players with CapitalG's Jill Chase | AI Basics with Google Cloud · IDENTIFIED FROM THE TRANSCRIPT · source
“Yeah, I think it's a really good point, Jason. And just to expand on that first, and then I'll come back to your question. The reason it's especially hard in AI, even as compared to previous platform shifts, is because there's really no analogy for the model brain and intelligence, which takes over some of the value creation for end customers, because with each iteration of these models becoming ever more powerful, there's even more that those model companies can do to pick off some of these low-hanging fruit consumer use cases. So a great example of this would be coding. Coding is an incredibly obvious and compelling use case for generative AI. That's been true since the very beginning. It's very obvious why all of these companies are hyper-focused on it is a ton of structured data. It's sort of rules-based in the way that you can sort of build the model. And it's targeting a massive profit pool of currently human labor that can be either made much more productive or made more efficient, depending on which way you look at it. So it's an incredible...”
2025-04-17 · This Week in Startups · AI Progress and Impact on Ecosystem Players with CapitalG's Jill Chase | AI Basics with Google Cloud · IDENTIFIED FROM THE TRANSCRIPT · source
“And then the third category are the AI applications, which, as you noted, I think even two years ago, we might have said, okay, these are like AI apps. They're different from other software. These are AI applications. Now it's really just a software company. Like these are just, to your point, if you're not building with AI, you're really missing the boat as it relates to what you can either offer your customers or how you can become a more cost-effective business in itself. And so those are kind of the three categories we look at. And they all have different pros and cons.”
2025-04-17 · This Week in Startups · AI Progress and Impact on Ecosystem Players with CapitalG's Jill Chase | AI Basics with Google Cloud · IDENTIFIED FROM THE TRANSCRIPT · source
“And so, what we've been doing is studying what are the different areas in which we can invest, and what are our sort of mental models for investing in each of those categories. To your point, there is the base layer. There's the model layer, which is you could invest in the foundation model companies. Right now, that's companies like Anthropic, OpenAI, COHIR, Deep Sea, et cetera. There is a layer above that, which is the infrastructure to make those models accessible or usable by consumers or businesses. The infrastructure layer is really compelling because you both don't have to bet on an individual model company winning or even what will happen, whether they commoditize or not. And you also don't have to bet on which individual AI application is winning. You just have to bet that AI will be leveraged in increasing capacity over the next decade, which I think is a bet we're all very willing to take. That's that sort of second category.”
2025-04-17 · This Week in Startups · AI Progress and Impact on Ecosystem Players with CapitalG's Jill Chase | AI Basics with Google Cloud · IDENTIFIED FROM THE TRANSCRIPT · source
“And so let me share a little bit about where we're at today. The real question is where will the value accru because AI is without a doubt the next platform shift that we're seeing. So we saw internet, we saw mobile, we saw cloud, and now we're seeing AI. Now in each of these major platform shifts, there is no real pattern around when the Cambrian moment happened for the technology and when the most valuable startups were created. And so obviously if there were a pattern around that, if we could say, okay, the technology was developed at 0.0 and exactly 18 months later, all of the most valuable startups were created, that would be amazing because then we could just say, okay, let's sort of let all this progress sort of follow for the next 18 months and then we invest. The reality is it's really different across internet, mobile, cloud, and now AI is completely different for a whole host of reasons, which I'm sure we'll jump into later.”
2025-04-17 · This Week in Startups · AI Progress and Impact on Ecosystem Players with CapitalG's Jill Chase | AI Basics with Google Cloud · IDENTIFIED FROM THE TRANSCRIPT · source
“And building a mental model and then going from there. And the reality is the only constant is we have to continue to revisit this on almost like a six-month period because so much change goes so fast. I would be excited maybe we should revisit this in six months because the only constant we know for sure is it will change because the rate of progress is truly mind-blowing.”
2025-04-17 · This Week in Startups · AI Progress and Impact on Ecosystem Players with CapitalG's Jill Chase | AI Basics with Google Cloud · IDENTIFIED FROM THE TRANSCRIPT · source
“Yeah, for sure. Well, thank you so much again for having me. I'm thrilled to be here. And as you noted, just a quick reminder, Capital G is alphabet's independent growth fund. So independent, meaning we invest purely for financial return and growth is typically sort of post-product market fit. We've invested in companies like Stripe and Databricks and CrowdStrike and UiPath, among many others. And the hallmark of our approach is we tend to try to back companies sort of right around that series B, sort of right post-product market fit and work with them for a very long period of time, both in terms of pouring continued capital into the business to support them and then spending quite a bit of time with them. The reason I share all of that is because I think sort of so core to our approach in investing is this idea of being extremely thematic and thesis driven. And so that's been quite a fun ride, I would say, as the sort of AI stuff has unfolded over the past really three years since the chat GPT moment. We've tried to maintain the sort of thematic consistency around really deeply under.”
2025-04-17 · This Week in Startups · AI Progress and Impact on Ecosystem Players with CapitalG's Jill Chase | AI Basics with Google Cloud · IDENTIFIED FROM THE TRANSCRIPT · source