YouSaid · the spoken record

John Chambers

lines on the record: 109
first: 2018-10-10
most recent: 2018-10-10
sittings or episodes: 1
sources: podcast

Every line below is reproduced as it was said and linked to the record it came from. Nothing here is summarised or generated. Directory · Search · Corrections

“That's the values I teach. When I talk about culture, I try to encourage people to put customers first. The CEO she or he's got to own the culture and then just do the right thing. I was on a video conference with a young woman out of France. 25 employees in her company. She's got a tiger by the tail in terms of how you change the workplace and what do you do on this. And she focused on her culture and values. She would not have done that originally. But last time I mentored her when I was in France, I said, here's what I want to cover the next time we're together and here's the approach. So I'm really optimistic about the future, but I think it's going to be the millennials who fix it.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Got And by the time Part of your culture That's a fair point. And Yeah. I was talking to a CEO and he's like, well, it can't just be about doing the right thing. I'm like, why? I was like, why not? Why not? Why can't it be around doing the right thing?”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Diverse boards produce better results. Diverse leadership produce better results, period. You fix it in the startups. And by the time you're talking to a person who worked on tax policy for 17 years, by the time government does something, it's too late and they mess it up. So I think they've got to create an environment, but companies have to also own this. This isn't about just making profits. It's about doing the right things and having inclusion as part of your culture. But it's the startups that solve this. If that's where all the jobs are going to be created, which it will.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Well, I don't think you legislation is not the way to solve this. Nobody's solving it. I think by the time the government goes at it, you got a real problem.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Well, you're 54% of the college graduates, and I learned a long time ago you're smarter. Yeah, at this point, I think the last.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“And it went from 24 to 34 percent. So this generation of millennials can fix it if you just give them the nudge. I've joined my companies that I'm doing.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Way It does, but I think it's doable. My generation did not fix this. We did a pretty good job at Cisco and our board of directors, senior leadership, gender diversity, et cetera. But in terms of the total mix, as you know, we flatlined out as a country on the number of female CEOs and mix of the high-tech companies on gender.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Back up and go again. Oh, we also do put in all kinds of things to stop talented people. It's an idea of talentism. I always think there's, I always use this example that there's a small girl in rural Tennessee who could solve cancer and she will not because there's gender issues around her. She doesn't get the education she needs. There's opiate problems. Like we put so many things sexism, racism in their way that it makes it much harder for them to jump those obstacles.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“It is a mentality. It's a mentality of being able to dream. It's a mentality of setting goals that are audacious. It's a mentality of having no fear, sometimes through lack of knowledge, which is okay. And then it's a mentality of you get knocked down and the majority of stripes will fail. Then get back up and go again.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Everybody. That's the book. It's about leadership, entrepreneurism, startups. Regardless of what size organization you're in”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“The scary part is before we used to say, well, for the engineers for financial reasons, put some of the resources in India. Do you know where my startups are today, even though they're found in the US? They have a lot of their engineering resources in France and Germany of all places. So we're falling behind. So I want to get back to how do we change this? Kara, perhaps it's a dream, but I think you're now seeing more and more people focus on us doing this. I think the American people are very smart. It's not about politics. It's about just doing the right thing and giving their kids a chance for this. And back to the issue you raised indirectly, we've got to get the kids, especially on gender and diversity, excited about technology and excited about entrepreneurism in the third and fourth and fifth grade. That's where you lose the women, as you know.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“We ought to track the best and the brightest of this country as fast as we can and make it the best place to do it. Full stop. And this is in the interest of creating jobs in America. I'm not trying to solve world hunger, but for well-educated people who can come in and make a huge difference.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“We need to be great on startups. It needs to be inclusive. We need to get our immigration policy working where we attract the best and the brightest from all over the world for these companies. 40% of the Fortune 500 were founded by immigrants or the children of immigrants. What would you say to this president?”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Completely agree. Back to my parents were doctors. We're focusing on the symptoms, not on the underlying issues. We're a great country”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Why is the Bolsten Area so successful in MIT? So the West Virginia University has to make digitization artificial intelligence one of its top priorities. I went to France and my last trip to France, I met 200 and 50 startups. I'm learning poorly. And then I popped into one of these classes in a university in the northern part of the country that's in a fairly poor area. And I was going to go talk to them about artificial intelligence and how they ought to think about this. I walked into the class. There was an artificial intelligence class. So others are changing faster than we are. In countries like France that was very slow to change, they're getting back to their entrepreneurial roots. Why did I say that?”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“There's going to be a lot of interesting candidates, regardless of your political views on it. But it goes back to it. It starts with the university. Why is Silicon Valley so successful, Stanford?”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Well, the great promise is in the areas that are reinventing themselves the quickest, and that would probably be Texas. I'm optimistic on Silicon Valley, but boy, we've got to change. What I want to see is I want to see every state make this a top agenda regardless of politics. And he does.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Now every company and everything we do is going to be connected to technology. The US should lead here. And what I'm trying to do in this book is to say, here's an example on how to do it. And also my platform for what I want to do next. I had the unusual opportunity to help change the world with the internet and very proud of what we did both socially and business-wise and how we shared it across our customers, our citizens, our company, the employees and the shareholders. And now I'm trying to do that with digitization, not just in the transforming countries. In my prior role with Cisco, but now with startups. And I think they will be the future for innovation.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Well, same comments were made about the internet. What is the internet? It's just for these techies and the universities.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Cloud provider of it, but it shows you once in startups, it's a portfolio play. Like acquisitions. The majority of startups will not work, and society needs to understand that. And with my portfolio, I hope we'll be a majority”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Oh, we were very quickly with teller presence. Tell her presence. You were all into this. Which you ought to use now. I know, but you were.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“And most people don't do that. They don't see the change. Or you can see the changes and make it badly. I mean, you guys were early to the media question. Remember, what was that thing you had that was a TV set? I remember.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“The next one, and I might get them a little bit out of sequences, is what we said they keep doing the right thing too long. And that's what GM clearly did. I would argue that's what IBM did. That's what Wang did. If you don't constantly reinvent yourself, and Microsoft would probably be an example with Satcha have reinvented themselves, most companies do not Intel a great company, but they really, it's one of two products that they've had that store the majority of their profits. Not true at OSCO, and it won't be true of my startups. So how do you constantly reinvent yourself and not any longer every 10 years, probably every three to four. And you have to think that way. And then you basically have to build an unbelievably strong culture to catch these changes in terms of the market.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Exactly. So your ability to listen to consumers in ways that you haven't before, one of the companies that I am invested in that I really love is Sprinkler out of New York City. If you're not familiar with them, it would be a fun one. They are probably the top social management platform. They go across all 24 social media capability as well as traditional email, et cetera. They have the ability to often see trends before the company, a consumer even logs onto the website. And they do this remarkably well. But that's moving where the market is going in terms of the future.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Out and sell more. Yeah. For him Of the world. That goes everywhere. I remember being years ago in the record industry, and I was like, nobody wants albums, so one of them. And they're like, that's the way we're doing. Like, nobody wants them. Like you're selling coke in a 64 ounce bottle and they want cans.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Yes, so I saw it at IBM. IBM got on top of the world by being the most customer centric company, and yet as we got bigger and bigger and I joined him in the mid 70s, unfortunately about the time they plateaued out, they were not listening to the customers. In fact, I actually got criticized by my management about saying don't tell me the mini computer that we're building isn't good for customers. Just go out and sell more. Yeah. And it wasn't a good product for them. And that's where they got displaced by the decks and the wangs, et cetera, of the world.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“If there's one thing that a problem company gets into trouble on, it's getting too far away from their customers. The second thing is they miss a market transition, and those occurring at a faster and faster speed, and therefore you've got to be watching for them. And by the time it's obvious it's too late. The third thing is a company fails to reinvent itself. And the fourth thing is they keep doing the right thing too long. So yes, there is. And that's very different. So remember the first one.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Three to five times faster. And the implications are three to five times more. So, what I'm trying to do with this book is saying this is really an example, a hopefully go-to book for leaders, whether they're business or individuals, with how do you do what I loved in college, which is give me the cliff notes. Tell me the stories that make me understand why this process works.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Completely agree. My number is unfortunately 20 to 40 percent of jobs today will get destroyed. And I said that three to four years ago. And that's why I'm also on the startup bandwagon. Large companies will not add headcount. Mathematically, if you're not going at least 10%, you're going to give raises to your employees. You're basically going to give some profits back to the shareholders in terms of the issue. And you're going to drive productivity at 4% to 5%, which enables the first two. So by definition, unless your company's growing probably in double digits, your headcount growth over the next decade is going to be flat to probably negative. It means that if we don't get dramatically more startups, more companies are going out of business in the US than going in. If we don't increase the number not incrementally by 10 or 20 percent, like we're trying to do on IPOs this year, think of IPOs at the tip of the iceberg, but you think about how do you do this by 50 or 100%, then you have to think about it differently. And that's what our counterparts are doing in this world.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“If we ride this digital wave. So, what kind of jobs are those? Because obviously, I was just talking to Kaifulu about the loss of jobs that they're going to, like, especially in China, the manufacturing jobs are all going to be automated. So they have to deal with that. So, for example.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Hundredth person into New Market without differentiation is going to get crushed. So you catch these technology trends, computing moving to the edge, the importance of security, internet of everything, 500 billion devices getting connected to the internet, the ability to manage that data and to be able to get the right outcome at the right time to the right person or machine to make the right decision. Those are huge opportunities. And that's why I'm so optimistic that the job creation engine can be as strong as it was in the 90s or even stronger if we ride this digital win-writing”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“We knew how to make those transitions well. Teaching these young companies how to do it. And then communications during Jack Welch's time, and he was a good friend and actually one of the endorsers of the book, you didn't have to be good at communications to be a great CEO. In today's world, you better be good at communications, and that includes listening, social media, ability to take complex topics and move with tremendous speed because your brand image damage can be done to it in an hour that would have taken in Jack Welch's time. Months to occur. So you say, How do these characteristics work? Then you teach them, understand if you haven't got a market transition going on and different business models, don't go into that market. You're going to get hammered.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Really, the first one is vision strategy for the company. And you've got to be able to outline it. And as a young CEO or in an existing company, you've got to be really crisp. How is your vision different than your counterparts? What is your strategy? What are the top elements that are required to accomplish that? Then how do you build a leadership team? It sounds easy to do really hard. And then how do you know when to change your founders? How do you know when to reject people who can't fit into the culture? How do you evolve your team? We had eight CFOs at Cisco. We never missed a beat.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Well, it goes back to every company and every leader is going to get knocked on their tail. It isn't how well you handle your successes It's how well you handle your setbacks. And that's what I teach in this book. And I'm a product of my setbacks, being dyslexia. How did you do it? Almost drowning at a very young age and my dad saving me and then teaching me how to deal with rapids and current and then seeing 10 years later somebody drown in the same spot and it could have been me. Learning for how do you stay calm under tremendous pressure? Well, teaching that is fun. And so the ability to do that in this book is what I'm focused on. And it covers everything from how we do a setback story.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“They do, but Yeah, but let's, it's fun, Karen. I love interviewing with you, but let's use Cisco as an example. Nobody would define us as a mean culture. I knew every illness, every employee in the company. We won every corporate social responsibility award, yet we were one of the most profitable companies in history.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Can be very different, but the CEO she or he's got to own it. And culture could be inclusion. Culture can be corporate social responsibility. Culture can be technology innovation leadership. But it's got to move into this.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“And then all of a sudden you see him finally get it. And then you see him reinforced that you now recruit people based on the culture you have and you reject the people who don't fit into the culture of where you're going. If you're truly going to be customers first, it's got to permeate everything that you do on it. So this to me is like grandkids. I've seen the movie so many times before. I've messed it up a number of times, got it right a number of times. And you can get them excited on what's possible, and then you can show them the roadmap, and then you get them back to management on the evening when it's time to call them.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Okay, so let me start with a fun one culture, which most CEOs forget how important it is. You never have a great company without a strong culture. You may like the culture of the company at a Microsoft or Cisco or an Intel or Walmart, but they are very strong in terms of their culture. And you never have a great company without it. Most startups don't even think about culture. Culture should be, what do you stand about? Are you customer first? Do you treat people as equals within your organization? Do you really just do the right thing? Do you make innovation happen, et cetera? And if you define your culture right, it permeates and is a foundation for everything else you do. And when you teach these young companies about that, the first reaction is, no, I don't think so.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Well, the most basic one of all is what's the role of a CEO, its vision and strategy for the company. Everybody gets that. It's about developing, recruiting, retaining, and changing the leadership team. That's hard to do. Third is culture. And most young CEOs don't get the culture. And then the fourth, in today's world of spaceship, social media and everything else, you've got to be unbelievably good on communications. Today I had that.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Well, I think you've hit on several things that have fairness. The first is the model that made us successful a decade or two ago isn't going to make a successful now. We talked earlier about 90% of venture capital going in Silicon Valley, just what was that in the U.S.? 20 years ago, today's only 50, you have to do different models. So I'm trying to be a model of how to do it differently, just like I did at Cisco on how do you acquire customers.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“But the way the industry's been done is it's very artistic. It's like you have to be here, you have to do this, this. And it seems like they keep doing the same thing over and over again. Like they keep making the dough. And I'm like, can't you just do this in a more organized fashion? And all act like they can.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“With these small companies, they learn so quickly. And so, what I've learned is when I solve small companies over the last two and a half years learning this pace, that's when my friends said, John, you should write a book because it isn't about startups. It's about a startup world where every organization, whether they're government or big companies or small companies, must have a startup mentality on speed, fearlessness, ability to dream. My regrets are not that I dream too big. I probably should have dreamt bigger and take more risk on it. So teaching that is very key. Teaching the startups how to deal with the media. And it is so fun having teaching a young CEO how to interface to somebody like you, Kara, and how do you handle questions and how do you answer the questions, but also when do you deflect them and how do you have fun in an interview and direction?”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“I think they just I love the fun part of it. I think what it is they are brilliant at identifying trends early. My skill is not identical. There's only one Steve Johnson. I am basically a person that goes and listen to customers and they'll tell me which companies to buy or which companies to invest in. And so I focus on how do you scale and grow an organization. That's where my skills are. And I've seen every movie there is in the world and I've done some things right and lots of mistakes along the way.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“With VCs, much like I did during the 90s, partner with the major VCs under the Valley, and they gave us the pick of the litter in terms of which companies to acquire.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“So, the leadership lessons is much like you do your own podcasts, et cetera. You have a replicatable playbook of innovation you do again and again, and you change when somebody catches you. As you said a moment ago, but that's exactly what I've learned to do over the years. So a replicable playbook for how you do acquisitions, a replicatable playbook for how you do digitization of countries, a replicatable playbook for how you deal with customer problems, a replicatable playbook for how you become one or two in each category. And so what I'm doing now with startups is a replicatable playbook of how do you get the market transitions right, how do you select the right CEO to be able to do this, how do you listen to customers that will tell you these are the companies you invest in, how do you be pretty sure that the venture capitalists, the angel investors are the skills that are needed within this and that they're building a great team. And then you just cookie cut it with tremendous speed. I think that model work across the country and partnering”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Well, we're going to announce with the University of West Virginia in November major changes on startups and the university business curriculum and stuff. So we're going to try to make it a model much like Steve Case is trying to get different approaches going. So what I'm focused on is not how do we make 16 companies successful. And I measure them on do we grow headcount jobs by 40% a year, which means by definition they got to grow at 50 to 100% on revenue. So I'm trying to say here's the model, much like we did at Cisco, where I acquired 180 companies. And most people would say we did it better than anyone else, and it allowed us to move from one market to the next to the next.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“In my current new chapter of my life, I'm doing startups. I have 16 of them I've invested in, about $100 million invested in these startups. And I want them to be the role model for how do you grow and scale startups in this country, not just in Silicon Valley. I've deliberately have them across seven states and I want to take it to Den. And I want to show you that this is a model that can work across our country. The second thing is,”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Well, first, I wrote the book. I thought books are appropriate to write once you're dead and somebody else writes something about you. And as you know, I'm dyslexic. So writing is very painful for me. So the last thing I wanted to do was to write a book. And I changed my mind because”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Right, exactly. So I think it's a matter of national policy. I agree with you in that. But I don't think we have any kind of political will to do anything about it. I just don't. I just don't see where it's going to come from. And maybe these things change very quickly. And they did before. And so maybe they'll do it again. But it's really hard to imagine. Tech is on the ropes from an image point of view, so they're not focused on anything but sort of saving their hide and that our government is completely out of touch with challenges that are coming, a lot of challenges. That's just my feeling. But let's talk about these leadership lessons that we have to do. So talk about some of them from the book of what you think.”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT
“Every company and of every political office. And this is where maybe I'm a dreamer and most of the time. When I do dream and say, here's how we can get there, that often happens. I believe our country can get this right. But it requires taking a step back and saying we have to do it differently. It requires the Republicans and Democrats working together. And it requires the citizens to say this is what we want. We want to start up economy again. I want my children. Remember, I'm from West Virginia. I've lived in North Carolina, Georgia, Indiana, Ohio, Illinois. We're leaving behind that part of the nation and the people know it. It's got to be inclusive in what we do. And that's really what the book that I'm writing about”
2018-10-10 · Decoder with Nilay Patel · Recode Decode: Former Cisco CEO John Chambers · IDENTIFIED FROM THE TRANSCRIPT