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John Chen

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2018-04-16
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2018-04-16
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  1. Yeah, and so I think that's a good thing. Oh no, I feel good. I feel good about taking a job. I just re-up myself for five years. Partly because I really believe on a serious note, I really believe there's so much that Blackberry is now a safe company. We're staple and we're making money. I mean, we're doing what we think we should be doing. The future in front of us, like you said, securities, all the autonomous stuff we were talking about in analytics and technology and reliability, privacy are all kind of in our wheelhouse. And so properly executed doesn't mean guarantee, but properly executed. I think there's a lot of future in this. So I'd like to see it gets on its way before I kind of move on to do something else.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  2. Or from a medical point of view, Stanford is doing a lot of things about biomechanical stuff that I'm sure will help people address their ailment.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  3. Ridiculous, right? Right. I think we're going to have humans having robotic elements before we're going to have robots that are like humans. Why not just add stuff to us? And then we have to not worry about.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  4. I am very involved in identity management. I think that's the I wouldn't use the word coolest thing. I think it's the most necessary thing.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  5. Much deeper algorithms and much smarter. And I think that will open up. A lot of different applications in our world. And so I really believe the artificial intelligence is probably, by the way, artificial intelligence has been around for, I still remember, I went to school, I went to graduate school. We were working on a computer program that will learn itself. I mean, they will learn through their experience. It's very early on. Artificial intelligence. And they were looking at, and that program was monitoring database transactions. So they will know that, okay, if you ask this question, then most likely you will ask that question and all that. And then they start building that experience on.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  6. I probably think that AI is probably the most interesting thing. Why is that? Well, you know, if you talk about robotics, robotics without AI is kind of useless. And I think machine will have to have a...

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  7. Blackberry is back. Everybody's waiting. And last question, just since you're an engineer, what do you think the most interesting technology coming forward? Is it AI? Is it robotics automation? AR, what are you most intrigued by?

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  8. Glass for you. Exactly. Let's say $199 and a phone of $150 a phone. Right. You can make a very nice phone if you have very limited functionality, but it's highly secure. And CIO will love to use it because... They could really manage these things.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  9. Regulated industry like doctors and lawyers and people that make deals, for example, for investment bankers and government employees, I think they will love that. And you don't make it too fancy, but you don't make it too expensive either. So let's say I'm making this up as I go. No fancy language.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  10. It's difficult and almost nightmarish. So I think they would love to say, hey, for certain people, use this phone. It's secure. I have all the trail on all your texts or your web browsing or your email. I could recover. I could wipe it. I could do whatever I wanted to do with it. But it's going to be a work thing. And I think there are a lot of professionals who say, okay, if I know that my stuff are going to leak, I'll take that. I believe, you know,

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  11. There are cost advantages, and then Have choices to their employees, which are all great. Great reason behind it. But the ability to manage it in a very secure world.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  12. It would be 10 years from the day. It'll be dead. Maybe they'll ride us around in a car. So last two areas I want to get to before we finish is one is making blackberries. So, this retro idea, what could you do? Would you ever get it? Why not do that? I think I should. Because you have a secure phone. Like, this is great.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  13. Crazy people in pickup trucks. Let me just say there's a lot of aggressive men pickup trucks in Austin, Texas. But the problem is that a car don't want to digress it, but the car usually have a life cycle of 10 years plus So even if we started selling autonomous vehicle today. It would be 10 years from the day

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  14. It's called a level four chorus, which is. Tesla has a fully autonomous car I like better than a semi-autonomous car because I always feel like I want to grab the I was in the Google one. I felt better because it feels like a ride.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  15. Everybody thinks going to be the 2021. I don't think we have a prayer of 2021. I know there might be some autonomous vehicle being available that you and I could buy, but there were very few people you and I. In my mind. I think 2025, a hybrid model will work. Now, the one interesting thing is we build our company based on connected cars. So, this is the one step before being fully autonomous. And so the reason why our business is growing right now because of connected cars. So I have time. I could afford to wait. To wait on the connection.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  16. Californians are reasonably good. I think New York's okay. I think Arizona is kind of the out. But I don't think this is a state case. I still keep making the case. It's got to be a federal standard.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  17. Member of the Trump cabinet, right? She's quietly over there in the corner with her husband, Mitch McComb. Mitch McConnell. But DOT has, I have several interactions with that. They have a proposal. But it pretty much gets stuck with the lawmaker right now. I don't think administration people are slowing it down. But they need to push it too.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  18. Well, I got involved a little bit with the AV Star programs and been writing letters to the senators and the congress people. That's a very interesting question. I don't know how to answer your question. I think

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  19. Don't want to attract that business side. I think that needs to be looked at. I think the federal level and even more globally, globally speaking level, every country is trying to set their safety standard for what an AV car autonomous vehicles should be, should adhere to safety standard. I really believe this is the world that ought to be. No cars that could leave the manufacturers without a certain standards. And those standards will be set by a combination of private industry self-regulated and public policy makers, national standards body. I think these should be a combination of both.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  20. At some point, they have to be on their own. Oh, absolutely. At some point, you can't have a vehicle that is supposed to be on the road and you don't test it on the road. I think the problem we have today is this. We got states. Setting their own guid Some of the states are quite flexible about these guidelines on testing.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  21. I think as a technologist, this is troublesome to me because Without a certain safeguard. We're now letting signaling to the world that maybe this technology unready for primetime and it's not safe. And the funny thing, I had that discussion this morning with somebody. All these 1.3 million fatality and all the countless number of accidents that surrounded it that doesn't have fatality, you and I are driving, and we feel it's in our control. But when you and I get in a car or a vehicle that you and I aren't driving and desire to hit the settle wall, you don't think it's in control. So if you ever have that feeling, that technology will not take off. I don't care how I could show you

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  22. the single one it's very tragic but it's it's kind of a little bit of a wake up call for all of us that governments need to set a certain standard Safety standard before they even attest she resumed.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  23. Are gone Well, you can. And then people said they deleted data, but they never deleted the data I read. And so they're unfortunate. But going forward, I'm sorry to say there's not much you could do for... Things already happened.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  24. What I do now, I think he is, from what I read, he is trying to do the right thing. He has to do the audits of what actually have happened and then close those windows.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  25. That's interesting. I don't have teenagers anymore. You're right. You're absolutely right. My kids are still using it. So maybe through all this discussion going on, they might think twice about it. I don't know. I haven't discussed it with them yet. But like you said, the ODA folks, we've been wanting this. By the way, this is not Like that new of discovery. It just happened to have a situation that caught the national attentions.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  26. What's the difference and stuff, or you tell the post office not to deliver mail? Don't you think the postman already knows then? So there is always a give and take in that area, but I try to intend to be more and more private and more protective of my data.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  27. I think his attitudes. I think there are still, we have a lot of people that. Minimize the importance of identity. Privacy and security, data security. I think Again, in exchange of maybe free surfaces and application or make their life more fun And you see, Out games, or even just sharing a lot of time I wonder whether sharing your, I mean, I don't share my locations. And I wonder whether I want to post the pictures and show you my family vacation, for example. Everybody feels great about that. That means pride at It's wide open So, I mean, this might be too ridiculous an example, and your audience might say, hey, you know.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  28. Exactly right. Exactly. So security is always a cat and mouse game. We'll come up with algorithms. That better secured both software and hardware and the environment. And some people will hack into it. And we'll just make it difficult for them to hack it. And then when we identify the hack, we'll cover that vulnerability, so to speak. And so we're doing a ton of work of that in the automobile side of the equation. A big part of this whole environment, maybe I could call it, is analytics and identity management. And so that's where most of all of us, and I don't mean all of us at Blackberry, but all of us in the industry are working on, which is have better analytics to trap potential vulnerabilities and faults and threats, and as well as have identity management. So sophisticated that it's going to make it harder and harder to crack.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  29. And so it's not. It's not as, you know, I only provided you the vault. And making sure that your money is yours Other people that could use your money, that's

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  30. Exactly. And also, the policy and guidelines are much more profound and involved than most people think. My job is to make sure you have a safe environment when use my product, software or hardware, that you protect your own privacy and security. You have a choice over your own data and privacy security. That's my job. My job is not to exploit what you put in there. And I think that's to me again not my cup of tea, but that's. Different people at different preferences.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  31. So I'm saying it's a moral imperative, but it's what you are. I mean, Tim talked about this deep jobs, talking about this privacy, it's sacrosanct. You don't trade on this or you don't make a business out of it because it creates not just that it's a thing you believe in, but that it creates enormous problems later. If you don't have the correct security

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  32. I have the choice. But today there seems to be an industry goes around that eliminate that choice Providing something else

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  33. Well, it opens up exactly what is being opened up. Today. I personally believe that I'll just take me as an example. I believe that my medical data is my medical data My voting data is my voting data. My preferences is my preferences. If there's anybody who's going to do Monetize or benefit from it, it should be me.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  34. Never, never use it. Why was that? Tim Cook talked about this in my interview with him last week that we just wasn't our business, and we could have made a lot of money doing it. You had a lot of names. Why wasn't that your business?

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  35. Okay, I do agree one of the statements you just made. I think mobile security is probably now the biggest threat. I think that industry at large had a pretty good handle on network security, lesson through the routers, or fixed point security as PCs and so forth. But I think the mobile is just the beginning of the. I think we're talking on two different things. One is about security. Of protecting the security of the devices and the coder is inside. The other one is actually exploiting the code. And so those are the privacy issues. So I'm going to focus on just security. I don't really deal with privacy issue because we never use people's data. We have a lot of data going through our network, but we never, never use it.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  36. So it's not just I sell my patents. Of course, you could always make arrangement. But we're not a patent company. We are a technology company that creates patents, employed our patents. So to create businesses. So we're not, itself is not a business.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  37. Using a patent. But on the other hand, being a public company CEO, I have a responsibility to maximize the assets. So what we like to do always is we like to approach companies and say, hey, we would like to license on technology to you. And some of them, by the way, you might be using already. And it depends on who they are. Some of them would say, yep, I agree and let's work out a business term. Some would say, no, you know, over my dead body. And then we try many different ways, some would just leave it alone and some we will go after them

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  38. We could, but we but that's not being an engineer for so long, I have much more respect. And the other side of the equation, I like to focus ourselves being in innovators and a patent creators rather than expensing.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  39. Yeah, I always like to tell people that we do go license our technology to other people and patents. We have some high profile win case in some cases on the dock. But we are not interested in just lawsuit or being a patent troll. We are, I call ourselves.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  40. Yeah, exactly. Anyway, that was not, we have been calling a job as ourselves too for a long, long time. This is again before my time. It's something that we use internally. We expanded it to be able to take the rules for our customers, like a car manufacturer. And then we were then going through all this complexity of the code. And then we generated reports for them and identify areas that could be. Better managed closing the vulnerability windows and so forth. It's not only for cars, but we release it for automotive at this point. But we have plans to do it for other areas like the medical field.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  41. There are a lot of scientifically proven algorithms that you have code that are more complex, you open up more vulnerability windows, people could come in and attack it. And so our job is to find those windows and identify those. And so

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  42. Javis is our latest cybersecurity two sets. So again, it comes from the collection of our technology in the company. It's a binary code scanning. Algorithms or software is cloud-based. So you build up a set of rules and then those rules you could modify, you could learn by itself, you could build up. And it looks for very into complex coding, but I don't need the binary. I don't need your source code. So I never will violate your IP. Is looking for certain patterns and then it will identify, say, here's a piece of code that too many loops in it or too many subroutines, too many branches, so forth. And you and developer and their manager could decide whether this was something that they intended to do.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  43. You'll find it very interesting. I'm not suggesting we're going to make fun of this. For the foreseeable future, I think our strategy works pretty well right now. And we will continue executing it. But I think there might be a need in this world. For a phone that are very simple and just focus on email text, secure email, secure text. And a basic browser

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  44. We have a bunch of people making backberry phones. Some of them are BlackBerry labeled Because you can't touch the operating system if you use the Blackberry label because I manage the brand and the security. But you could also license a sub component of ours underneath it and then you have a brand

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  45. Oh, so I licensed to a company, like one company in China called TCL. They're building phones for obviously a lot of different markets around the world. I have a company that in India called Optimalis is one of the top three cell phone companies over there. And I realize in technology and they're building a Blackberry over there for the Indian market.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  46. The exit, yeah, we could talk more about that. We actually have two cars being tested. So that's the second part of the business. The third part of the business is take a lot of stuff that you talk about, like keyboards and all that and building phones and operating system behind it and the security and all that. We license it to people. So that's our licensing business.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  47. and telemanics so now we have instead of just doing infotainment we now have 10 or 12 different modules in a car and this happened to be one of our highest growth area you know if you do a search on maybe the last six to 12 months worth of press releases and the announcement of wins you know we partner with Baidu and Qualcomm and Nvidia to build a connected cost and a future autonomous Platform now this week hasn't been too kind to us. Because a lot of happenings in the car area. Anyway.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  48. Most secure phone. It's called the Blackberry Tan. Actually, it came out as a product. And when I came in, I thought the phone business had limited runway. I thought the car business He's huge one way. So we decided to switch back into car or meet the focus on car. It has always been in cars, but to kind of add focus to it and add investment. And instead of only doing things like infotainment system, like maps and all that, audio equipment and so forth in the car, we branch out, we added to it like a safety systems and virtual cockpit and over-the-air technology hypervisor. A lot of things to do is safety and security of a car.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  49. We bought a company called QNX, which happens to provide from Harmon, the people who is part of Samson now, but they used to be, and they build components for cars, so they are called a tier one. So their customers will be like the Ford, the GM, the Mercedes and the big van, the auto vendor. So we bought that company from them because they claimed to that company they have the most secure microkernel technology, which is operating systems. So the idea is to take this operating system, put in things, happen to be cars in that case, and secure it. That when the reason why one of the founder actually with the engineer who bought this, the reason why they bought it was they're going to create a new operating system for a phone.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT

  50. Law firms and hospitals. So those are that. The second one, which catch a lot of people fancy, was why I call it the embedded technology. Embedded technology, we are actually in 60 million cars out there running around automobile. And we are very early in the connected space. I have to give you a little bit of a history back. We bought a company before my time.

    2018-04-16 · Decoder with Nilay Patel · Recode Decode: BlackBerry CEO John Chen · IDENTIFIED FROM THE TRANSCRIPT