YouSaid · the spoken record
John Doerr
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- 2018-05-14
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- 2018-05-14
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“So, my dream is that OKRs can be used by teams in every facet of our life, not just our businesses or even our nonprofits, but they can be used in our families and our schools and our governmental institutions. So to that end, there's a companion website for the book. Called What Matters.com, and it has stories in it of other people using OKRs to achieve exactly those goals.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“I'd like to get across the point that I'm hoping this becomes a movement bigger than me, and so I've created a website called what matters.com, where we're going to tell monthly ongoing stories.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“But it, well, you see, it's not only the quantity, but the quality. And so, this is important for benefits and everything. The book says you want to pair quality goals with quantity calls. And honestly, I struggled to meet that goal Try being home for dinner Would people use well, sometimes less than half. Oh no, dear.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“I had read and I believed that having family dinners together was a good thing. So I said an OKR, shared it with my team to be home for dinner by 6 p.m., 20 nights a month and be present. Turning off the phone. So put a switch on the router. We shut down internet to the whole”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“You know, I think the amount of value you can generate in the venture business is not a function of how big a check are you right?”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“He's invested in one company I serve on the board of Door Dutch, and I think they're going to add a lot of oomph to a very capital intensive business.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“I really think so. We're not done yet. I'm very proud of our team and I'm getting feedback, Mahmoud Hamid, Ilya Fushan. These are talented adventure investors. The team running our growth fund led by Mary Meeker is equally talented. So Kleiner's in a very good place, but it's competitive. Yeah, how do you?”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“When I was offered the opportunity to become chair of Kleiner, which means I join all the investment committee meetings, I advocate investments, bring them to our partnership first. Ted, I and others agreed the most important thing we needed to do at Kleiner. As Kleiner has done for decades, is recruit the next generation of leadership.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“What is your One personal, yeah. So I'll give you an example of a personal OKR in the past, and then I'll give you one of my Kleiner OKRs.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“I guess from my vantage point, I've seen Silicon Valley grow. Every year, every decade, through every wave. Tech has gotten to be so pervasive and so much a facet of every part of our lives that I think the fake news issues. The Russian hacking of our elections and the lack of economic progress for all Americans has caused these issues to come to a boil.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“I know you were saying that No, but do you recently went interviewed Tim Cook? He talked about, he made one remark that was, I think, quite cogent about the issues around Facebook. went off like a Roman candle with them. They got immediately defensive. They didn't want to, and he was making an adult statement about their inability to take responsibility for themselves. And everybody's gasped inward as if it was the biggest thing in the world. Is it a growing up moment for Silicon Valley right now?”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“I wasn't inside Facebook. No, I know you are. I don't know those stories. You see what I'm saying? I don't know what those call”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“I think those that missed it didn't have clear, correct objectives Goes back Suppose Sundar had said the goal for Chrome is to make as much money as we can. That wasn't the goal. The goal was to get the internet to be faster. Right. And keep it open”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“There's no internet company that's not. Re examining and focusing on their use of data to offer free services. For some of the internet companies, there's issues besides privacy. There's issues around fake news. And the authenticity of how their networks are being used. I think that the leaders of the tech companies need to move from where they've really wanted to be popular and liked. To where they're respected. And we should be going for respect because of the way that we run our organizations. That were in a personality driven.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“Agree with that or not? Well, part of this is not new. I remember at the start of the Internet era, there were a lot of concerns about whether or not technology widened or narrowed the gap between the rich and the poor. In my view, and I think the data shows that left to its own, it widens the gap between the rich and the poor. And education. Kind of work that Reed Hastings does with charter public schools and that I care a lot about is the counterforce to create upward mobility and opportunity. We used to say that the new economy may not have a lot to offer a retired steel worker in Indiana. But it can do a lot for his family For the next generation. So that was true then. I think it's still true now. What I believe is different about this moment in time is the internet industry leaders understand that privacy”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“They achieve it with numbers. I don't know what that means. I want to finish up on the last part of this, which is responsibility of Silicon Valley, of understanding. There's been a huge backlash against Silicon Valley, I think people feel. Or maybe you don't agree with me. Some people think there hasn't been. But I think there definitely is a feeling. Obviously, Trump seems anti-tech, although you never know. He just says things off the top of his head. But there is, I think, he's touching into a lizard brain idea that tech is not good for. Everybody, that it is created enormous disparity. There's been nervousness over jobs, over the ideas that some people have gotten obscenely wealthy here and aren't thinking of the next steps. Do you agree with that or not?”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“No, I know what to do. Right. You asked me for the forecast of when the job will be done. When will 25% of the senior investing professionals in the venture capital industry be of diverse backgrounds”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“Like, what has to do with it? You get them to make it an objective for themselves. So how? I'm in board meetings with people you and I deeply respect and admire, and I'll say, where are the female engineers on our team? What are we going to do to hire them? And you know what they do then in response to that question? They go back to MIT and they have hackathons. They discover that 50% of the engineers there are female, and they're really bright and capable. So we get outside our comfort zone.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“Money as possible. Focus on raising my next round. I want to focus on finding product market fit. I want to focus on trying to recruit AI engineers. How can I possibly compete with the big tech companies to hire them?”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“I think it fails when people don't agree that this is one of the few really important things we've got to get done when they don't make it an OKR.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“So, where is Silicon Valley in this very important issue? I mean, I think obviously it's important to you, but it's very important to me and many others. And it seems like almost intractable if you want it to have an objective, which they all talk about, but they never happens. So where is that in an okay are thing failing?”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“Is it the obsession of VCs of pattern matching sometimes? I try to take it apart. And as part of it, I do think is basic misogyny. Part of it is pattern matching. Part of it is comfort levels. It all spills in, but it ends up with the same thing, with the same result, I guess. To me, it seems like that.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“Hiring is hard. I'd like to say that if you've got a team of 14 or 18 engineers in your startup and None of them are of diverse backgrounds. You're screwed You're never going to get a talented, diverse candidate to work there because they're going to look around and say, Not for me”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“I care about the larger landscape I can speculate why it doesn't change. Okay, please do. There's very competent leaders in Silicon Valley, and they haven't prioritized it. Hiring is hard.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“Okay, you have to work at it. You have to declare it's a priority. You have to measure it and you've got to get up in the morning and say, I'm going to recruit until I can make no further progress against that goal that very day. Right.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“My objective was to build more diverse organizations because they make better decisions as measured by the Kleiner Fellows program year after year would get to a higher level of equally qualified Diverse candidates.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“The most important thing we need to do is get more women in power. We need to get them on boards. We need to back them as entrepreneurs. We need to explicitly train our organizations about unconscious bias. The data shows that makes a difference. Other things that we're doing at Kleiner Perkins is we set up a mentoring network to find more female board members. And we're working on the pipeline. I think you know there's a program called the Kleiner Fellows program. It's harder to become a Kleiner fellow than it is to get into Harvard. And we have now hundreds of alumni of this program. In 2013, 10% of the Kleiner Fellows were female. This year fifty percent are female and eleven percent of them are African American.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“It's 9% for the venture industry overall, and of the major sandhill road firms, I'd say half of them have no female. They do not. Senior investing partners. We've had them ever since I had a say about it at Kleiner.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“From moving on, what I learned is we have to do more. And I was pretty proud of the record of diversity at Kleiner. 21% of our investing professionals are female.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“Diversity. So let's talk about diversity. I think you know I have zero tolerance. For any work environment that isn't comfortable. Right. For me, diversity is not a matter of social justice, though that's very important. Diverse groups make better business decisions. We know that. And so the tech industry broadly is pathetic in this regard. And the venture industry works so.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“Would be an example. Right, but I want to talk about Silicon Valley because you've been a leader here. So if you had to assess your leadership or the leadership of the large leaders, what would you say? Because it does feel like there's an abrogation of responsibility, you know, the Facebook hearing has certainly started people questioning, like, are these companies on our side? People are worried about robotics. They're worried about AI. They're worried about the Uber, of course, put a big black stain on Silicon Valley for a while, or maybe not.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“I think some of our leaders and some of our great institutions have really failed us. Sometimes the leaders are bad and unethical, but too often these institutions have set the wrong objectives and the wrong key results driven to those, producing totally unacceptable outcomes of Wells Fargo would be an example.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“No, I agree. I think we're in many ways. We're at a really critical moment, but not just for Silicon Valley. Certainly for Silicon Valley, but for the country.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“I ask a softer set of questions. What's your vision for your business? What kind of team are you going to recruit? How much equity are you prepared to offer them? To do that? What other entrepreneurs do you really admire? Those kinds of questions will give me a good enough sense of. What's the mission for your organization?”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“I get that, but what I'm saying is, what have you passed on that you see that they're not going to be committed? Is there a company you've met where you've gone, I'm not going to do this because they're not going to be committed to either transparency or thinking like this? Is it how you judge companies you're going to invest in? No.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“Right, I get that. But I'm saying when you're making, is there a decision that you've made when you've looked at companies that maybe think can't do this? Is there one company where you went, no, I can't, even though it's a great opportunity? Because you are a venture capital to make money, presumably.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“Is there a preference? You No, I don't. But any entrepreneur who tells me they're not interested in making money. He's probably not telling me the truth”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“In my time in Silicon Valley, I've seen a range of cultures of this, I'm sure. There's no one right culture. It needs to be adapted to the people created, in fact, owned by the people and the business. There are missionaries, and there are mercenaries. And I've seen both cultures succeed. There's stark differences between the two of them, and you recognize what they are when you walk into these organizations. Smart job applicants say, am I going to be a culture fit?”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“Know, I think a lot of people think Microsoft in the early days was not transparent. It was very top down. They did some things that got them in a big trouble. Because it can work to do it the other way.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“That we go way beyond Johnny Appleseed, John Door. And we use these in our families, in our schools, even in our governments. Sylvia Matthew Burrows used OK to coordinate the Ebola crisis. Imagine if we use these in city or local governments, that that was the norm, that level of transparency and accountability and willingness to stretch.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“I think they've never done before what they're doing. I had the good grace of being mentored by Andy Grove. So I wrote this book hoping it would be useful And my dream is that OKRs become a kind of movement.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“I believe in every one of those cases. If they had clear and transparent goals that Were adopted throughout the organization would be unlikely that they would have those problems.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“So, just in general, I mean, how many, you know, his benefits is obviously a great example. I mean, there are now obviously dozens of high-profile startups that behave badly. I mean, how many of these stories, if you...”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“Employees broke the law. They wrote scripts that would substitute for them going through the necessary regulations. In states. And so some really good people stepped in there to try to turn that around. Transparency of the goals, accountability, track”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“Xenophots had free HR software. To allow people to manage their benefits and then would create a marketplace to serve those grew fantastically rapidly. But didn't have quality key results to measure the goodness of the offering, is the way I'll put it. In pursuit of growth at any cost.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“Well, it was an iPad 20 years too early. Were you in that one too? No. No, okay. General magic But the important lesson for me was the power of the amazing team that Bill recruited and worked with around them.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“Bill was right there at ground zero, and then he started Clarice Company with a promise from Al Eisenstadt and Scully that if it was successful, they could probably take it public. Apple reneged on that promise, and that gave me my opportunity to recruit him into one of my most famous failures. Remember, Go. Bill used to say should be called Going Gone. All the money gone or all the money.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“There's so many stories about Bill, and I think this dedication may be the best chapter of the book. I'll tell you a couple of them. One is John Scully recruited him to Apple to be in charge of all marketing and sales, and he employed Kwame made that fateful decision, which the board had advised them not to run the 1984 ad. Do you remember that to launch their Macintosh?”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“He was the coach at Columbia University with a pretty lousy record. He ended up being chairman of the board at Columbia University.”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT
“Dedication into. Well, he had a huge impact on people because one of the things you're talking about is as we were talking earlier in the story in the Washington Post, the people part of the equation. And I think, for those who don't know, Bill Campbell was an executive. He was a lot of things to a lot of people. But one of the things that highlighted his later life was his advice to major executives in Silicon Valley who used him as a coach, which is why he was called coach. He also was a football?”
2018-05-14 · Decoder with Nilay Patel · Recode Decode: John Doerr · IDENTIFIED FROM THE TRANSCRIPT