YouSaid · the spoken record

Josh Miller

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107
first
2023-03-19
most recent
2023-03-19
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1
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podcast

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  1. “Is objectively a replacement for your default web browser and people who try it seem to really love it, and most people seem to have a hard time using the internet in the old way. So that may sound like I'm being coy, but we have workshopped many a one-liners and the words have escaped us so far. So to be honest, it is on our to-do list to get sharper about that. And then in terms of our scale, I'll give us, since we have a lot of product managers listening, I'll give you the PM answer to that question, which is we really focus on one key metric as it relates to tracking our growth or how we are doing. We call it D5D7. A lot of other companies call it L5L7, but the human explanation for that is how many people turn to arc at least five days a week. That is all we obsess over from a metrics perspective. Because for us,”

    2023-03-19 · Lenny's Podcast · Competing with giants: An inside look at how The Browser Company builds product | Josh Miller (CEO) · IDENTIFIED FROM THE TRANSCRIPT · source

  2. “Josh, welcome to the podcast. Thank you so much for having me, Lenny. It's absolutely my pleasure. You are the CO and co-founder of The Browser Company, which builds a product called Arc. Can you just talk about what is the browser company? What is Ark? And then whatever you can share about just like the scale of Arc at this point, that'd be really interesting to hear. Sure. I hope you don't mind me doing this. I'm curious. I hear that you may or may not use Arc. How would you describe ARC to somebody? Like the simple explanation is it's just the best web browser that I've used. So to me, it's a browser. I know that you have a bigger vision than that, but that's like the way I see it as a layperson who hasn't seen the full vision. Awesome. I think we can go home now. That's great. There we go. No, to be totally honest with you and your listeners, we have a really hard time describing Arc, which is something I'm not proud of.”

    2023-03-19 · Lenny's Podcast · Competing with giants: An inside look at how The Browser Company builds product | Josh Miller (CEO) · IDENTIFIED FROM THE TRANSCRIPT · source

  3. “Go to writer.com. That's writer.com slash Lenny. This episode is brought to you by Dovetail. The customer insights platform for teams that gets you from data to insights fast, no matter the method. There's so much customer data to get through for muser interviews to NPS, sales calls, usability tests, support tickets, app reviews. It's a lot. And you know that if you're building something hidden in that data are the insights that will lead you to building better products. And that's where Dovetail can help. Dovetail allows you to quickly analyze customer data from any source and transform it into evidence-based insights that your whole team can access. If you're a product manager who needs insights to motivate your team, designer validating your next big feature, or a researcher who needs to analyze fast, dovetail is a collaborative insight platform your whole team can use. Go to Dovetailapp.com slash lining to get started today for free. That's DovetailApp.com slash Lenny.”

    2023-03-19 · Lenny's Podcast · Competing with giants: An inside look at how The Browser Company builds product | Josh Miller (CEO) · IDENTIFIED FROM THE TRANSCRIPT · source

  4. “This episode is brought to you by writer. How much hype have you been hearing about generative AI? So much. But how do you take it from a shiny toy to an actual business tool that helps you do your actual job? Writer is an enterprise grade generative AI platform built specifically for the needs of businesses and already widely deployed at world-class brands like Uber, Spotify, HubSpot, and UiPath. With Writer, you can break through content bottlenecks across your organization from marketing web pages to sales emails, in-product messages, to creating high-quality on-brand content at scale. And unlike other AI applications, writers training happens securely on your data and your style and brand guidelines that you provide specific to your organization. The result is that you get consistent content in your brand voice at scale.”

    2023-03-19 · Lenny's Podcast · Competing with giants: An inside look at how The Browser Company builds product | Josh Miller (CEO) · IDENTIFIED FROM THE TRANSCRIPT · source

  5. “Welcome to Lenny's podcast where I interview world-class product leaders and growth experts to learn from their hard-won experiences building and growing today's most successful products. Today, my guest is Josh Miller. Josh is the CEO and co-founder of a company called the Browser Company, which makes a product called Arc, which has quickly become my default web browser. I fell in love with this product as soon as I started using it and wanted to get a glimpse into how Josh and his team approached the craft of product. There's this kind of cohort of companies like the browser company, Linear, Cron, a few others that are just laser focused on building the best possible user experience almost above all else. And I wanted to spend some time exploring this trend with Josh. We cover how he thinks about privatization, team building, storytelling, company values, metrics, shipping, building in public, so much more. Josh is such an earnest, genuine, and humble human, and it was”

    2023-03-19 · Lenny's Podcast · Competing with giants: An inside look at how The Browser Company builds product | Josh Miller (CEO) · IDENTIFIED FROM THE TRANSCRIPT · source

  6. “We are trying to evoke, and whatever we're doing on a specific project or a specific feature or specific piece of storytelling content. And I can imagine what's going through the heads of your listeners right now, which is Probably a number of things, but among others, that sounds really damn romantic. They're like, okay, you're optimizing for feelings.”

    2023-03-19 · Lenny's Podcast · Competing with giants: An inside look at how The Browser Company builds product | Josh Miller (CEO) · IDENTIFIED FROM THE TRANSCRIPT · source

  7. “Silicon Valley, at least the most modern version of Silicon Valley, has this obsession with graphs and has this obsession with numbers and metrics? I mean, you saw me in the previous answer. I'm talking about D5, B7. What's a D5B7? And it is an incredibly effective way to achieve certain outcomes to focus on numbers because it's very quantitative. It's objective. You can see the graph go up or go down or stay flat depending on what you want. But what we found is that optimizing for metrics leaves a lot on the table and it misses a lot. And so what we do at the browser companies, we talk about optimizing feelings. How does the software, how do we want to make someone feel on the other end of our software? Do we want to make them feel joy? Do we want to make them feel fast? Do we want to make them feel organized? Do we want to make them feel focused? What is the feel?”

    2023-03-19 · Lenny's Podcast · Competing with giants: An inside look at how The Browser Company builds product | Josh Miller (CEO) · IDENTIFIED FROM THE TRANSCRIPT · source