YouSaid · the spoken record

Kathryn Minshew

lines on the record: 58
first: 2018-02-15
most recent: 2018-02-15
sittings or episodes: 1
sources: podcast

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“The only constant is change. Just because you have a great idea or a big innovation or something that moves your space or your market forward, that's never enough. That's the sort of opening stakes. You have to constantly keep moving, keep innovative, keep changing as a business. And I actually think that's a very freeing and powerful thought, but it's certainly important, especially in technology today, because the rules of the game now aren't going to necessarily be the rules of the game in three years. And if you can't commit to sort of learning and innovating and constantly updating your own assumptions, it's going to be harder and harder to keep up.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“Yeah, I'd say that anything worth doing requires grit and persistence. I think that sometimes that can get lost in our culture's focus on overnight success, things that just seem to kind of work magically, but literally every person I have talked to, be it an entrepreneur, a successful business leader, executive, whatever it is, maybe they just run a small organization or company or nonprofit or thing in a small corner of the world and they're not necessarily famous or someone you've heard of, but people that are deeply content or satisfied with their career have usually had to put up with some heart knocks to get there. And I think grit is a fairly underappreciated attribute, but certainly I believe it's one of the most critical.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“I know. Over the years, when I showed up for my first day of my junior year of college at the Science Po, the big political science university there, I mean, I could literally could not understand anything. And I was probably six years into French language at that point. But then, of course, you know, three, four weeks sort of being immersed in it, I was like, oh, finally I can understand my professor. That was a good moment.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“Yeah, so in terms of keeping mentally fit, I love languages. I speak French. I always like last night I was, you know, sitting outside reading a book and overheard a couple of French teenagers talking in a very heavy slang, which was really fun to sort of remember. I used to live in Strasbourg, in eastern France, so it was kind of a fun trip down memory lane. But I love kind of getting and staying plugged in to other languages, other countries, other cultures. My other big kind of hobby right now is cooking, and it's totally ridiculous. I actually got a Vitamix a couple weeks ago, and now I'm just like blending and cooking and making all sorts of things. So those are probably my big two outside of work.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“You know, all of the work had been for nothing, and I felt like a total failure. We kind of split two and two. And the other two took the site that we'd been building and renamed it and sort of moved on. And Alex then ended up starting over. And what we started over with was the muse.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“My goodness. I have definitely, I've had some epic failures as well as obviously some things that have been very successful. And I think you probably learn more from the stuff that goes wrong. The one that I'll give you, the quick story is I mentioned earlier in between leaving McKinsey had moved and then moved back from Rwanda. I started a blog, a community, essentially a project that became a company with several other women that was sort of the predecessor to the muse. And it ended really badly. The four of us disagreed on the right direction to take the company. We had very different senses of whether it should be an everyman brand or a high-end brand, how we wanted to set it up. And we ended up in just this very painful situation that for a while, I ended up feeling like...”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“Optimism in terms of what Can be accomplished with technology. And when you look at just the career industry, for example, there are, I could name a half dozen companies that are innovating on different parts of the process, different needs that individual candidates or that companies have. And I think it's a great time. You know, there's, so one of my favorite books I didn't mention earlier is Arcadia. It's a play by Tom Stoppard. And one of the characters has this beautiful quote, and he says, it's the best possible time to be alive when almost everything you thought you knew is wrong.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“You know, I love being part of the technology industry, and I think it's a really great time to be a founder right now. In terms of what has changed, you know, the sense of what's trendy has changed. I know when I was first raising capital for the Muse, everybody that I talk to was really into daily deal sites. That was when Groupon was really big and investors probably funded 25 smaller niche opportunities. And, you know, now it's obviously AI bots. There's a lot of new trends. Some of them are going to be massively big. I don't mean to discount that, but I think that the industry, one thing that has not changed is this sort of sense of everyone trying to figure out what's the one or two next big things. But that said, I think it's a time where as much as there's a lot that's very challenging about the world, the political system that we live in, I think there's a huge amount of”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“Paul Kellenathy. It's a fascinating book. He was a neurosurgeon, neuroscientist, and eventually was diagnosed with cancer. And it's his story and sort of meditation on life. And I have to say, it's very, very impactful.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“My goodness. Well, I loved the hard thing about hard things. Which is Ben Horowitz's book about entrepreneurship. I think he coined the phrase eating glass and staring into the abyss, which is certainly the most accurate description of some of the low points of entrepreneurship. Eric Rees, who is an early muse seed investor and another person that I got some incredible guidance from early on, his book The Lean Startup is a classic of how do you break these big, complicated ideas and plans down to the most basic MVP minimum viable product and experiment, test them in the world. Nillifer's book, sorry, The Power of Onliness is the full title. That's actually just came out, but her, I think, ideas and perspective have been very impactful on me for a long time. And then in terms of what I'm reading now, I'm about halfway through when breath becomes air.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“Treat our employees, or just I don't know, there were so many little things, especially in the early days of the Muse, where we were going kind of against the grain of conventional tech wisdom. And there were a number of people who were very powerful in helping me realize that being different didn't necessarily mean we were wrong.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“Oh my goodness. I would say here in New York City, I've certainly learned a lot from watching the way that rent the runway has been built. Jen Hyman has done a really incredible job building a company that, again, that created a fairly new category in the space. I'm also really proud to be an entrepreneur from New York City. So seeing, you know, seeing her build that company has been incredible. There's a woman named Nilla for Merchant who is a former senior executive, an investor. bringing what only you can. And she has been incredibly influential because I think that early on for me there were times when people looked at the way I was approaching my business, the way that I, for example, wanted to structure the company or”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“Presence and interaction with executives. It's actually been very helpful as the Muse has started to sell into enterprise clients. And then I think as my company has grown, we were part of Y Combinator, several of the partners there really helped us avoid some of the early pitfalls because there's so much you don't know as an entrepreneur. And if you can find those other people to tell you, well, you may not want to do that because I did it and here's what happened. that can save you more heartache than I can possibly express”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“Yeah, I was very lucky when I first started the muse to have a few other founders, entrepreneurs, you know, individuals in technology that took me under their wing and explained some of the do's and don'ts. So there was an incredible woman named Rachel Sklar who was very active in media. She actually helped me get on television the first time that I ever did a TV segment. There was a business mentor from McKinsey, Joanna Barsh, who was incredibly influential, also actually one of my managers at McKinsey was a guy named Dan, who I think was probably responsible more than anyone else for me not seeming like a total and complete idiot when I was a 23-year-old walking into these client meetings as a consultant. And I've taken a lot of those lessons with me ever since about just, you know, basic.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“Including the border between Turkey and Iran, the border between Rwanda and the DRC. I love travel and I love exploring. I think the other thing is, you know, I really do believe that The entire industry around how people find their next job, how they choose what to do in their career, and how companies are able to source great people. I think we're going to see something in five years that looks radically different.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“All the most important thing that's a tough question to answer the sort of most fun and random thing is that I love to travel and I've been to 61 countries since 2004.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“Because there was more of a sense that as a company, you just got a bunch of applications and you picked the best one and you moved on, now companies are starting to wake up and say, what if the best talent in the world isn't even applying to my jobs because they're not even thinking about me as a place to work? And that changes the game, again, both with the candidates you receive, but also understanding the way that people talk to each other on social media, you don't want someone to have a bad experience, and perhaps they tell their friend or their colleague, you know, oh, that place treated me terribly, never work there. What if that person is someone that you're trying to recruit? And so I think that companies are starting to both obviously be more aware, but there's also been a lot of data, hard data coming out recently about the business impact in terms of lost dollars, negative employer brand ramifications of having a Canada experience process that does not value candidates as people.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“Look, some of it is a legacy of the technology. Early application tracking systems did not make it easy to respond to people, to treat them well. It was very much a processing system, frankly. And I think that you had, and I'm going to keep the short because I don't want to recount the entire history of the online recruitment industry, but you had this phase where all of a sudden it became so much easier for individuals to apply to jobs that companies were swamped by applications. I mean, think about just click to apply versus having to mail in a cover letter and resume. And when this initially happened, when companies were initially swamped, they responded by just processing the applications as quickly and efficiently as possible. And it became more of a, you know, let's how many applications, how quickly do we move people through, how quickly do we get a butt in the seat? And it was less about cultivating the people that you're turning down today, but that could be right in the future. It was also to some extent less about fit.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“Candidates uniformly would prefer just to know. They want to hear, I'm sorry, we won't be moving forward with you at this time, but thank you for applying. And the best companies, leave the door open for the future. Just because it wasn't the right fit today doesn't mean there might not be a great opportunity. I actually think that that is a great approach that removes some of the hubris from companies saying, you know, no, sorry, you're not right because the truth is, a lot of great talent, even if they're not right for you today, they may go off and work at one of your competitors somewhere else in your industry and six months, three years, ten years down the line, that could be the person that you're dying to hire. And if you haven't at least treated them with a basic sort of minimum of professional respect, you're much less likely to be able to do that.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“You know, there's many cases in which people go through the experience of interviewing for a company and they're treated more like a resume or a number than an individual human. We've actually started to work with a number of our customers and our partners on Canada experience. You've spent so much time and money getting these people to apply. Why would you want them to leave the process with a bad impression of your company?”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“So many of them will sever their business relationship with the organization where they have that bad gunnet experience. And it's fascinating because when you start to really follow the numbers, you can actually put a pretty substantial business impact to not treating candidates well. And it makes sense, right? As the expectations that individuals have as consumers, let's think about the way that people expect customer service to work or the types of interactions people expect to have with just brands in their day-to-day lives. When you contrast those to how most people are treated as candidates, which frankly is very poorly, you can see that there's starting to be this disconnect and candidates, especially individuals that have skill sets that are more valuable in the market, are starting to stand up and say, no, I won't take it. When we did a survey of users on the Muse, the number one thing that they hate about the current job search and career process”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“Simple for a specific buyer, but is there some sort of why or reason that the organization exists and then path? What opportunities exist for growth and development? And when we work with companies, we try and help them really tell that story. And again, your employees are your best advocates because just trying to compete for candidates based on paycheck without taking a look at the rest of it, that is going to be a more and more challenging strategy as time goes on.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“With values that align with mine. Now, I want to be really clear about what this means. I think sometimes executives will come to me after I've given a talk or a keynote and they'll say, you know, how do I compete with Facebook? They have free snacks or I hear Google has a slide, but believe me, it's not these sort of flashy perks. They make for great, you know, magazine articles, but that's not what's driving most millennials to choose one opportunity over another. It goes much deeper. I mentioned people purpose and path earlier. Those are what we call them the three P's internally, but many of the talent that uses the Muse to navigate their careers, they're looking for, okay, who are the people that I'm going to be working with? Is the, you know, are my colleagues inspiring to me? Is the leadership someone I can look up to? What's the purpose of this organization? Does it have a clear sense of mission? Whether that's social impact or not, frankly, it can be making a complicated process much more.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“It absolutely is. And it's fascinating in how it plays out. I think we're only going to see that trend grow. So firstly, there's projected to be a shortage of 1.5 million knowledge workers by 2020. And in some fields, the shortage of talent is even more intense. So for example, there I believe are five open developer jobs for every single developer looking for work today. So you have these certain parts. I know it's staggering. And honestly, it should, you know, it should really concern you if you're a business that needs technology talent to survive, which by the way is almost everyone today. And so what you're seeing when you have these imbalances in the types of talent that businesses are looking for and the number of people with those skill sets in the market is that those people have the opportunity to be pickier. And one of the ways that they're voting with their feet is they're saying, no, I want to join an organization.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“Well, you know, I think that I don't think in some cases people mean to make excuses. I think people go with what they're familiar with. And unfortunately in tech, what they're familiar with looks like one thing and it often leaves out, I think, some of the best talent and ideas right now that can help us Make big things happen”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“You know, in your example about the orchestra before they instituted blind auditions, a lot of orchestra leaders would say, look, it's nothing personal. I'm not discriminating. Women just don't have the lung capacity to play these instruments at the same level. They genuinely believed that they were hearing a difference. It was only when that difference was physically removed that the disparity in male versus female musicians who were hired went away. And I do think, I mean, it's challenging in technology because to some extent an investor is betting on the entrepreneur. They are betting on the founder. But the way that investors measure things like grit, perseverance, determination, ambition, they code those things differently in some cases in their assessment of male versus female founders.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“You would think so. And when they change the gender of the names on top of the proofs, and this again, this was a, you know, an academic sort of fully, I don't even know the right words for it, but it was the sort of study that a university puts out and gets behind with all the right protocols when they change the gender of the names on top of the mathematics proof, female names scored on average 20% lower, I believe, than male names.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“There's a fascinating study as well where I think it's adjunct professors were asked to grade mathematics proofs and when they could be completely complete.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“Una attractive men, followed by unattractive women, followed by attractive women. These people are making these unconscious assessments. And I think that first again, the first step to realizing this as an investor is to being aware.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“Not only women entrepreneurs back, but entrepreneurs that don't look like the standard, the classic hoodie wearing young guy who's a Harvard dropout, there's a lot of research that's starting to come out and Harvard business reviews done a really interesting job publishing some of the latest that across the board male and female investors ask different questions of female entrepreneurs than male entrepreneurs. They're more likely to see young male entrepreneurs as promising and young female entrepreneurs as inexperienced. They ask more questions around women how do they protect themselves against risk, whereas male entrepreneurs, how do you capitalize on opportunities, which leads to very different sorts of assessments of those entrepreneurs. And what's been fascinating is there have even been studies where they've actually had entrepreneurs present the exact same pitch, but they play with the gender and the attractiveness level of the entrepreneur. And they found that attractive men were the most likely to get funded, followed by”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“Acknowledged that that's just not appropriate. And so I think that it's great that the industry is waking up and saying that's not okay. But what I think shouldn't get lost in this discussion is that there's also a lot of more subtle bias, what's called unconscious bias, that also can sort of hold”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“Yes, exactly, which unfortunately that word has been used in the past to play down some of the very real issues of bias and discrimination that do exist. But I'm happy that as an industry we're talking about it because I think awareness of the problem is the first step to making it change. Second step is obviously consequences for people that are the most sort of pervasive harassers. The one other thing I want to make sure doesn't get lost in this discussion is it's very easy to write an article. I mean, I don't mean this in any way downplaying, but a lot of the articles that have come out have been the result of sort of exhaustive research. But let's just say that it's easy for someone reading an article about severe gender-based harassment to be outraged by that, right? You know, nobody should be put in a position where someone else is saying, I'll fund you if you sleep with me. And we, I think we've all, I hope.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“I hope it's a more permanent change. And the reason I believe that that's likely is I can't tell you how many men in the industry I've talked to who've said, God, this stuff is terrible. Some of these stories that are coming out, you know, I don't want our industry to be a place where this sort of behavior happens unchecked. Because when I think you look at, when you look at the technology industry, again, you have a lot of great people who want to work with the best of the best, be those people, men, women, black, white. There's a lot of people who are very committed to the idea of making the best ideas sort of, you know, surface to the top.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“Honey, could you get me a cup of coffee? I mean, And it was to some extent, but you also have to take the intention behind it, right? Some people mean it badly, and some people are just clueless. They don't realize. And I do think what's interesting is, you know, there have always been lots of good people working in technology, but frankly, any industry is going to have its bad apples. I think the challenge in tech was that for a long time the industry didn't want to talk about the problems. So the bad apples just kept doing their thing. And what's been interesting to me is, as we've seen some of these revelations recently, women are coming out and saying that certain venture capitalists have behaved highly, highly inappropriately. It's often many, many, many women with the same people because when you have a culture that allows certain behavior to go on with impunity, I think what you often happen is a few people that are serial offenders. And to be totally candid, it's been really refreshing this summer that a few of the most egregious”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“You know, it's a fascinating time to be in tech right now. When I started my business 2011, it was very different. I was often one of the only women at tech events. I would regularly get asked who I was there for, whether I was there because I was dating somebody or somebody's assistant. I was like, no, I founded a company. And, you know, what's interesting is most people didn't mean badly.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“It's not so much that they look more appealing, but it's this concept of fit, right? You know, five years ago when I started the business, I used to have a slide where I took some sentences off the career pages of Dell, Intel, and IBM. And I had the three logos of the company and the three paragraphs. And I said, which one's which? And frankly, nobody could tell the difference because it was all, you know, we're committed to authenticity. We're this, we're that. But what's fascinating is if you went into”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“You know, I don't know that it was possible 10 years ago when you think about the access to information that a job seeker has at their fingertips today compared to a decade ago, it's a massive shift. And that's impacting everything about the way companies recruit. You know, 10 years ago, if you were lucky, you could ask your buddy who worked for a company, hey, what's it really like over there? You know, what's the scoop? But if you didn't have somebody you personally knew, or if you weren't sort of well networked in the industry that you were looking to move into, what else are you going to do? You might go on the corporate website, you know, but that's not necessarily known for being a paragon of sort of trust and authenticity. And now, you know, not only can you look on LinkedIn and see whether you have connections, but it's much more common for companies to, for example, put photo and video of their offices and their employees online. That was the original product that the Muse built our business model on was going into companies.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“I don't believe they're contradictory at all because I think it gets to this sense that the relationship is becoming one in which individuals are saying, you know, not only do I want a paycheck, That's sort of the base case, but I want to paycheck and growth opportunities or a paycheck and a chance to advance in my career or a paycheck and, et cetera, et cetera, et cetera. They're looking for companies to provide something more than just the bare minimum.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“Yes, absolutely. And I think when you look at the millennial generation, you have to understand that this is a generation that in many cases was coming of age or entering the workforce right around the Great Recession. And so many of them, that was a very formative experience. And I think when you look at the relationships they have with companies, it's interesting because you see these almost two themes that might seem to be contradictory. One is that there's less loyalty between companies and employees. People are considered the sort of the CEO of U Inc or as we were saying, the driver's seat of their own career, they need to be responsible for their own professional development, their own advancement. At the same time, individuals are raising the expectations they have for companies. They want to, as we were saying, find an organization where there's some alignment of values. They care about the sort of the employee experience, the company culture. And I think that when you dig a little bit deeper, these aren't”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“Yes, absolutely, and I think if I had to distill the entire book down to one single idea, it would be that you are in the driver's seat of your career. And it's no one else's job to get where you want to go. And that plays out in a lot of really interesting ways. But yes, even people who are graduating from college today are expected much more than five or ten years ago to really articulate what they want and to go out and take steps to get there. And I think that in some ways that there are opportunities that arise because of this, but there's also huge challenges because there's a lot you have to figure out if you're expected to drive your own career.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“Skype or Google Hangout. There's asynchronous where somebody might give you a sort of link to record your answers to questions and then send that off to a hiring manager. And the rules are subtly changing. In some ways that are very obvious and in others that are harder to sort of put your finger on.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“So, the new rules of work was our attempt to take all of the lessons we've learned over the past five years of building out the muse and focus on what does an individual today navigating their career need to know. So we took the three main phases of care as we see it, the first being people who are understanding what do you want. So out of all of the possible career paths and roles, what direction do you want to head in? The second large step is how do you go and get it? So tactics of finding jobs, applying to them, interviewing, et cetera. And then the third is once you're in a new role, how do you make sure that you're succeeding? So dealing with difficult colleagues, impressing your boss, handling performance reviews, communication in the office, et cetera, et cetera. And for each of those, we looked at the old way of doing things and the new. So for example, everything from technology has completely changed the way some people interview. There are video interviews that are synchronous.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“Is we're essentially seeing a new category being created right now within HR and human capital. And it's kind of changing up who our competitors with who, given that there's a lot of white space that companies recognize they need to do something about. And I think the businesses that solve that need are just being built today.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“You know, it's funny when we started out and when I started the business, it was very much, as you said, the glass doors and the LinkedIns of the world. As we've grown, we've seen that there are certainly areas in which we sort of rub up against those companies, but I think we're also competing with, frankly, with complacency of businesses who do nothing. We've seen some companies are starting to enter what's been called the recruitment marketing space. I honestly, I hesitate with that word because if I were an individual thinking about where I'm going to join to spend the next two, three, four, five years of my life, I wouldn't exactly want to be recruitment marketed to. But that's the category name as it exists now. And we're targeting the different parts of the talent acquisition and sort of Canada experience space. I think that's one of the challenges is.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“What are their own employees saying about it and the stories that those employees are telling, we can then help the companies create all of the materials that they might use in their recruitment marketing. So this is everything from helping them build out a better career website, helping them understand when their recruiters are reaching out and contacting people, how are they telling a story about why somebody would want to take a look at the opportunity that's actually going to resonate with a candidate. And then we can help them sort of distribute and optimize those messages so they understand what's working in the market, what's not. And essentially the goal is to help for companies make sure the right message gets to the right person at the right time. And for candidates, we want to make the entire process of applying for a job and going through the interview process feel much more personalized, feel more human, and to help candidates feel like they can make an accurate assessment of is this a good company for me?”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“Yeah, so let's start with the beginning. So, capture. The days at which a company could just say, we're a great place to work or we value diversity and inclusion. Those days are gone. Companies now, exactly, trust us. That doesn't work anymore. Companies now have to show, not tell, and the best way to do that is through the voices of their current employees. In fact, research has shown continuously that candidates are much more likely to trust a specific story, a real human anecdote from one of your people than they are some sort of generic marketing jargon. And so we actually help companies go in and we have a sort of story capture technology that allows them to source both qualitative and quantitative data about what their current employees think. Why do their best people show up every day? And how does that vary based on the Dallas office versus the Chicago office or different parts of the company? Then, armed with both the data about what is this company's talent brand.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“An annual subscription product, a SaaS business, in which we're helping them essentially capture, create, distribute, and measure elements of their talent brand. So without getting hyperspecific, although I'm happy to go as deep into it as you want. No, that sounds fascinating.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“Yeah, so we started as a marketplace. As you mentioned, we have 50 million people every year who come to the Meuse to navigate their careers. And that is our sort of most important and initial user community, et cetera. But our business model is based on the employers, and it's a few things. One, we're able, because we have this massive community, to leverage a huge amount of data and information about what matters to the individuals. Sometimes we call ourselves the voice of the candidate. You know, it's funny because not all of our users are candidates. Many of them are happily employed and they come to the muse in between changing jobs as well as when they're looking for a new role. But from the individual user side, we're able to really help people find new jobs, explore companies and career paths, take classes, get advice and information. And that's a mostly free service that we provide for the community. On the employer side, as I said, we have about 700 customers. And it's essentially...”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“Employees, these are our values and pushing their chief executives to take a stand. And I think that this is a really interesting timing because, again, we are sort of redefining the contract between individual employees and the organizations that they support. And I do think some of these changes are permanent. And I think the businesses that understand how to navigate them, they're going to have a huge edge in recruiting and retaining great people over the businesses that don't understand this.”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source
“Yeah, I believe the change is permanent, although you'll see it flex stronger and weaker as the economy cycles through. A couple data points I think are really interesting here. So Deloitte recently did a millennial survey that indicated that 44% of millennials had turned down a job because they didn't like the values or the employer brand of the company that the job offer came from. Similarly, in a survey about what's important to you in life, 94% of millennials indicated that meaningful work was a core component of what was satisfying them. And this was, I believe, a Wells Fargo study. And so when you look across the demographic, they're raising the expectations on employers. And of course, this isn't going to be a perfect alignment, but I think even recently politically, there's been a lot of talk about some of the chief executives withdrawing from various presidential advisory councils. Some of that has also been driven by internal employee groups and advocacy groups standing up and saying,”
2018-02-15 · Masters in Business · Kathryn Minshew, CEO of The Muse, Discusses Career Platforms · IDENTIFIED FROM THE TRANSCRIPT · source