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Kevin McMahill

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2024-01-10
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2024-01-10
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  1. And I think that's going to get faster and faster if you go to a place like Elk Grove, California, for any of y'all in Northern California, the Bay Area, they're in the future. So in their real-time crime centers, they get all their 911 calls. They have our DFR product. So when a 911 call comes in, a gunshot detection, a stolen car, they have strategically placed about a dozen of our drones and docks throughout the city, they can get to any call for service in 30 seconds. Imagine a change in quality of life for that community where they know no matter what is happening, law enforcement can be there in 30 seconds. And I think that will fundamentally change the way we think about our relationship with law enforcement and our overall quality of life.

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  2. The thing that I heard a long time ago, I think, from someone in this group was the future is actually already here. It's just unevenly distributed. So in the case of Flock, our future is that crime is no longer a problem. My kids are five and three, and I'd like to think that when they're my age, they'll be like, wait, so it used to be like unsafe. Like you used to actually have to worry about your personal safety. And the reality is that's already happening. We've got dozens of agencies that like the sheriff are at 100% clearance rate on violent crime and they are approaching 100% clearance rate on nonviolent crime. I want to go live there

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  3. There's no call center in the world that can handle 9,000 911 calls. And imagine if you had an emergency aside from the mass shooting, we would have never even got to your call for hours or days even. So that ability to use AI and technology within that 911 call center to appropriately direct calls, to answer those calls in a timely manner is a really exciting innovation for me as we move that forward. And I know we're all continuing to work on it.

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  4. We have a robo dog already, so now we have this dog that we send in. The thing walks in, the guy can kick it over if he wants to. The dog can get back up and keep doing. Gives us the ability to communicate. I think people like you are the ones that are going to be exposed to the things that we need. And you all will help us determine how it is that we can utilize those. I think the advances in 911 probably right now are the things that excite me the most. I'll give you one example of this. When one October happened in the first minute, we had 9,911 calls.

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  5. Talked about what the future looks like for law enforcement backstage from 911 to robotics and robocop. What would you want to see if you could ask for anything or things that you'd love to see introduced into your position to keep communities safe?

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  6. Off of jail management systems. So booking photos, people that have already been booked for a crime, and people understand that a lot better, right? We're looking at Kevin McMahill as having potentially committed a crime. There's a picture that looks like Kevin McMahill. We put it in, we verify it, but you can't utilize that as probable cause. And you can't actively utilize cameras to actually utilize facial recognition technology. So groups like the ACLU, NAACP, we've just rolled the red carpet out to them to see every piece of technology we have and explain in those investigations how the technology was utilized to actually help us develop the leads that good gum shoe detectives didn't have to use to follow up in those pieces because they want to start at.

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  7. So, I think it's interesting when you talk about privacy, as Garrett mentioned, there really isn't a whole lot of privacy left in the world, in the world that we live in today. And people know that and understand it. What they really care about is whether or not the police department has access to this information. And so because they don't want us to be J Edgar Hoover's FBI building dossiers on people that are not doing anything. And I completely understand that I agree with that. I think it's really interesting and I think probably the single most effective way for us was that we engaged all of our critics from the very get-go. We bring them down to the real time crime center. We allow them to physically watch what is actually happening with the technologies. Probably the biggest issue we had was along the facial recognition technology piece. And we use facial recognition technology, but we only use it as a tool within an investigation. And we only bounce that facial recognition technology.

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  8. If you look at most of our revenue concentration, it's pretty common that the community is spending more money on flock than the police department. So if I pull up the Las Vegas map, you're going to see the sheriff's 180 or so cameras, and they're going to see all these other dots on the map. And you're like, oh, that's the Wynn Hotel. They added four cameras to cover their parking lot. The sheriff has access to those. He's getting alerts. It's a symbiotic relationship where the Wynne Hotel is saying, we want to be safe. We know it is your job. We know it is not a reasonable thing to ask you to put these cameras here. And that's the same for neighborhoods. It's the same for small business owners. It's this idea that if we work together, we can be much more powerful and successful.

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  9. It was like, we don't have to have the same thing. We should all agree that we feel safe. So, the first is we put the onus on the community to self-manage. Like the city council, the mayor, they were elected when the sheriff in this case was elected to protect his community. We should give him those tools. I think the second thing is people have this misconceived notion that we are getting closer to pre-cog or we're going to predict a crime has happened. We don't do that as a business. So the way we think about the business is creating a rules engine that allows people whose actual job as a detective, as an asset protection individual to assess what is suspicious. I also think it's important to take a perceptive of we've already given up the traditional sense of privacy because we enjoy having Instagram and Facebook and the internet. This is actually dramatically less and we live in a pretty safe world given those trade-offs.

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  10. I just have to highlight what you said here. I want you to imagine this. Shotspotter technology detects a gunshot, somebody being shot in a neighborhood. The drone that's located on a business launches up overhead within 30 seconds. Back at the real-time crime center, an officer's watching this, providing real-time intelligence to those police officers who are now responding to go in to save lives and stop the suspect's actions. That is an absolute game changer in my profession. I'm so excited about that part. I can't even meet that.

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  11. Just to explain a few more details, what's happening today is being launched from the back of police vehicles. But I think we're very close to a moment in time where somebody can call 911 and a drone will be automatically dispatched from the roof of a police department to immediately provide eyes on the sky. Is the house on fire? Is it a three-alarm fire? Is it a small fire in the kitchen? Immediately as fire medic police are responding and that kind of situational awareness is unprecedented. And in regions like Las Vegas, it's great to have a few helicopters, but they can only respond to one incident at a time if you have two copters, maybe two at a time. That's a tiny fraction of the 911 calls you get. And being able to launch a fleet of drones that can cover an area very quickly over a wide area is really going to transform the way we respond and keep both officer safe and communities safer. And that's very exciting.

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  12. So we have that piece of it going. We actually just rolled this out now. So we have a number of units that are out there with the drones and they'll launch and they're responding to all the high priorities.

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  13. Half, so there's really only 3,000 that are actually serving right now with a DFR program the sheriff can effectively double his headcount, triple his headcount from inefficiency by having drones respond first, assess the situation, and then decide, is this nothing, turn off the alert, or this necessitates a human reaction.

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  14. Yeah, to me, the really similar way to explain it is humans are very good at a lot of things, but you got to imagine you've got a 19-year-old entering into a high-stressful situation. They've got a gun potentially someone else has a gun. The best thing you can do is de escalate as fast as possible. It's much easier to do that from a drone where no one's life is at risk. I also think the thing that we keep track of from a DFR perspective is the average response time to a 911 call is inflated due to the number of unnecessary calls of service. Sending a drone is a lot cheaper. It's a lot faster. So you imagine sheriff's got 6,000 officers. That number sounds really big. How many do you have actually on active patrol at any given time? A third?

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  15. Now, this drone piece that enters into it, we started off with drones. We were using them in SWAT operations. Fly a little drone through the door. They got defeated, quite frankly, oftentimes by the bad guy. But we get the drone through the door so we could have eyes and ears in for my operators because I'm sending human beings through a door with an armed subject. So I need to slow these things down and gather intelligence and do the things that will keep these men and women safe. And so we did all of that. And now today as we sit here right now, we have a drone as a first responder program.

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  16. I'm smiling because I just, I always laugh at this stuff because I've been doing this job 33 years now and I just never really imagined where we were going to find ourselves. And I have to say, building off of what Garrett was talking about, one of the things that really attracted me to the technology is the mindset that I have a duty and a responsibility. I have 6,000 employees. I'm the seventh largest police department in this country. I have 58 million visitors and two and a half million permanent residents. I have a responsibility to those officers to keep them safe also. And let me tell you, in 2010, we shot and killed 25 people. Right now, year to date, we've shot six. And I attribute that not only to exceptional training and leadership, but to the ability to utilize technology effectively so that we approach these armed individuals in a markedly different way than we ever have. And so.

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  17. You didn't solve this year. Like, okay, that's how I'm gonna go build. Because the data is the sheriff was alluding to the only way to actually eliminate crime, which is our goal, is to solve it. Most humans operate with a Boolean mindset that if I think I'm going to get away with it, I'm going to do it. If you have kids, you've seen this happen in your kids where they think you're not looking, so they do something bad. And as soon as they realize that you see everything as a parent, you put eyes in the back of your head is better behavior. And so what we have found is the only correlation between a drop in crime is an increase in clearance rate. So the reason why Sheriff runs such a safe city is because he clears his cases. So for us, that's our kind of overall product strategy is show me a list of crimes that aren't being solved at a city and we'll go build technology to change that.

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  18. To Dallas, Texas to Dallas, Georgia, which is a beautiful city. If you're ever in the middle of nowhere in Georgia, all different political spectrums, but they all have the same desire, which is to be safe and they want their kids to be safe. And so what we've spent a lot of time building is kind of two directions. One is how do we drive more transparency in law enforcement? But to the sheriff's point, we've unfortunately trained law enforcement to be afraid of the media. But it's the only time the sheriff gets a phone call is when something really, really bad has happened. And where we spend time is trying to coach and encourage chiefs and sheriffs to cover the positive stuff too. You're solving so much crime and making such a positive impact, it's okay to talk about it. And when you have this backbone of transparency and auditing that you know there's going to be a bad apple, that's fine. Law enforcement is not perfect. No one's perfect. It's worth it. And I think the second thing we've spent a lot of time on is we will go have in the sheriff and I will have a breakfast. We have this back in November. And I'm like, Sheriff, tell me the top three crimes.

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  19. Like yourselves, because every piece of that technology is the equivalent of three police officers, it can get into places and see things and detect things that I don't care how good of a cop you are, you would never be able to see it. So it's a really exciting piece for me

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  20. And the people in the black community were saying that you don't really care about us. We were talking a little bit about this with this Atlanta caper, is that communities of color, because the police typically have a very low solve rate in those communities have a higher level of distrust for the police. And so every opportunity that we've had to deploy these technological solutions into their communities, it was met with a very high level of distrust. And as we really spent the time about educating them, but also one thing that we're not very good at is really showing them the success, right? We don't like to celebrate this stuff, but we have to go out there and figure out a different way to talk to our communities about what this technology is doing so they don't think that we're spying on them, that they don't think that we're utilizing this technology for nefarious purposes. And once I have done that, I've been doing that since 2010, talking about this technology everywhere I possibly can within our community to group.

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  21. One of the most interesting parts about technology when we first started it, we started off with one crime camera. And I wasn't a big believer in it, but like any good leader, that when you have people that are very interested in getting something started and you just give them the opportunity to go do it. And I think one of the things that in the intro, they mentioned that I had the opportunity to get assigned to the Bolden Area Command, which is West Las Vegas, our predominantly African-American part of town. And what I learned when I started to work over there, it led in every crime category that you don't want to lead in, robbery, homicide, sexual assault, gangs, everything you don't want it to be in. And as I went over there to understand and realize that I had 1,300

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  22. Well said. A lot of communities in Vegas. It's not just the strip. And you've had a long career here as a patrolman working your way up, all the way to undersheriff and them being elected sheriff. Talk to us a little bit about how you change the way that you lead and encourage your officers to lead, both with technology and community engagement.

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  23. About that, when you go to other cities like Chicago, as an example, 30% of their homicides are resolved. If you believe you can get away with committing the most heinous crime in any of these cities, you are going to continue to commit those crimes. Bad guys know that when you come to Las Vegas because of our abilities, technology being at the forefront of it, you are going to get caught.

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  24. We're trying to piece all this stuff together so we got a hold of you all and turned it on, and Flock was able to solve that crime for us before they'd even actually went out and done that. And so what I want to tell you about this is we've created what we call the real-time crime center at Metro. You're all invited to come check it out sometime. It's one of the most fascinating things. I'm not a technologist by any stretch of the imagination. I barely know how to turn my phone on sometimes, to be honest with you. But I will tell you that this technology is changing the game. We are going to get to a place at some point where it becomes impossible to commit a crime because technology will help us resolve that. When you look at Las Vegas Metro today, we have over a 90% clearance rate on all of our homicides for five years in a row. You won't find that anywhere else in the United States of America. That's in part because of technology, in part because of great detectives and leadership that are actually making this work. But I want you to understand something.

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  25. If I jump in, please tell you one story of that really sort of resonated with me I had a shooting at one of my local high schools, a street right out in front of the high school. And you can imagine that as the sheriff in any town USA, when you have a shooting outside of a high school, it causes you a lot of concern. Obviously, we're thinking active shooter. In this particular case, another piece of our technology, the shot spotter technology, was able to detect that over 60 rounds had been fired. And we knew that there were two vehicles that had been shooting. Flock had not yet even gone live in Metro, but we had had these cameras deployed out. We just hadn't flipped the switch to actually turn them on. So my detectives utilizing all the investigative skills that we had, we really had nothing other than to find out that we had two cars with multiple people in them and multiple different calibers of weapons being fired out in front of one of our local high schools. And I was, quite frankly, frustrated as hell because we had no leads, we had nothing to go on, one individual had been shot. A lot of times people just get dropped off at a hospital with a gunshot wound and they don't tell us anything about it.

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  26. We are one of the bigger, better kept secrets probably. But we're live in just over 4,000 cities in America. So that's almost 70% of the population that's covered by flock. And from a efficacy, we solve about 2,200 crimes a day, which is just around 10%.

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  27. You, that's incredible, Garrett. Switching back to you. What I don't think people know is quite the size and scale of the company today. Can you just give us some highlights of how large flock safety is and how big of an impact it's having?

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  28. Safest places that we have now. And so that ability to share that technology across the spectrum here in Los Vegas has allowed each one of these casino companies to talk to one another to keep us more safe as we move forward. So that has really been a big benefit of that.

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  29. Fine tune that and taught that all across the country that has come from that is things like ShotSpotter being able to tell us where those are at the technology continues to evolve in these companies as well as being able to tell us what floor they're on, what room it's coming from. But also a lot of this ability to capture when somebody's carrying a weapon into one of our casinos. So we have this technology now that we have deployed. name the place, but we had one particular casino hotel that had become sort of a haven for our gangsters here. And they were having gang parties every single weekend. And we had numerous shots fired, numerous people killed. Every time my cops responded over there, there was a big fight. And so we put gun detection technology in the elevator banks before they got on the elevator. And in one weekend after we deployed it, we found 60 handguns that were going to be taken into a casino hotel. That's how out of control it got. That place is probably one of the...

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  30. So that day was a day, obviously, that nobody will ever forget here in Las Vegas. For a reminder, 58 people died that day and two subsequent 422 other people were shot and survived after being shot with an AR-15 and 850 people were injured. Getting the information that particular day, it took us literally three or four days. I didn't even know until the third day that seven of our officers had been shot. That's how chaotic and how much casualties that we were dealing with that particular day. I will tell you that it changed a lot and we began to teach around the country a variety of different things. Something as simple as instead of having all of your off-duty paramedics respond to the scene, have them respond to the hospitals because we didn't know at the time that nurses can't run a mainline, but a paramedic can. So we had nurses doing paramedics jobs, doctors doing nurses' jobs.

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  31. Thanks for sharing those. Those are great. Sheriff, you were here during one of the worst mass shootings in U.S. history 60 years ago this month. Tell us a little bit about how that day changed law enforcement in Las Vegas, how it impacts how you lead today, and even some of the technological changes that have been implemented.

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  32. They know there's five individuals with semi-automatic weapons in the car team responds. Those people are now in jail. And I think it's that kind of story that sadly happens every day, thankfully not in your community every day, but those are two kind of more recent crazy stories.

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  33. Found three stolen cars, a missing child, and two automatic firearms on campus, which is alarming because you would think a campus would be safer. I think the other one that was more recent was just earlier this fall out in UCal, Berkeley. During freshman orientation, five individuals with semi-automatic locks stole this 18-year-old's Jeep. Obviously, supposed to be the best day of his kid's life. He's now going to college, and now he's had the worst day of his life. So criminals don't care about city boundaries, but for some reason law enforcement has always had a struggle sharing data. So in this case, when the student called in 911, he said, look, my Jeep's been stolen. This guy's have guns. The Berkeley PD is able to immediately put that into flock. And now everyone in the Bay Area has pretty much someone looking out for them. And within under an hour, that car gets off the highway in Palo Alto, who's also a flock customer. They can alert.

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  34. And it's because of him that I think we have a true public safety, not only practice at Andreesen Horowitz, but that we have these companies such as prepared and Skydio and companies that are working with multiple law enforcement agencies around the country to make communities safer. We are also very fortunate today to have a special guest, Sheriff Kevin McMahill, of Las Vegas, who has been an innovator in this community for 30 years in law enforcement. He started his career in the U.S. Army and then worked his way up through Las Vegas PD in 2010. He was assigned one of the hardest assignments, the highest crime neighborhood in Las Vegas to be leader and to bring the crime rate down, and through his innovate approaches of working with community leaders, faith-based leaders, and others, he was able to bring crime down in that neighborhood by 40%. He was also in leadership during the mass shooting in 2017 and has delivered many innovations since that

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  35. Garrett delivered some good news. He said shortly after the kidnapping, flock safety cameras in Atlanta picked up the car and was able to follow that car across multiple counties and find that baby unharmed a couple hours later and bring him back to his mother and bring the perpetrators to justice. So when I received that email, I was expecting my first son, and so I just started bawling uncontrollably because there are so few examples like that where heinous crimes are perpetrated against humanity and against citizens and where technology has helped be the solution in order to bring people to justice and to make sure that babies go unharmed. And it made me proud to know Garrett and it makes me extremely proud to be an investor in flock safety. And I'm also really proud of my partner David Yulevich, who's led multiple rounds into flock safety and did so at a time where a lot of people didn't want to invest in public safety technology. It wasn't a popular thing to do.

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source

  36. Every piece of that technology is the equivalent of three police officers. It can get into places and see things and detect things that I don't care how good of a cop you are. You would never be able to see it. Show me a list of crimes that aren't being solved at a city and we'll go build technology to change that. I'm sending human beings through a door with an armed subject. We have incredibly blue cities, incredibly red cities. We have purple cities. We've got from Berkeley, California to Dallas, Texas to Dallas, Georgia. 30% of their homicides are resolved. If you believe you can get away with committing the most heinous crime in any of these cities, you are going to continue to commit those crimes.

    2024-01-10 · a16z Podcast · Drones, Data, and Deterrence: Technology's Role in Public Safety · IDENTIFIED FROM THE TRANSCRIPT · source