YouSaid · the spoken record

Lisa Jones

lines on the record: 70
first: 2021-10-29
most recent: 2021-10-29
sittings or episodes: 1
sources: podcast

Every line below is reproduced as it was said and linked to the record it came from. Nothing here is summarised or generated. Directory · Search · Corrections

“So I share similar perspectives with you. One, having been in this business for a long period of time, five years ago when ESG kind of really, I would say in a more pronounced way, became topical, I immediately thought back to my earlier days on the institutional side when socially responsible investing on behalf of...”
2021-10-29 · Masters in Business · Lisa Jones on Investing With a Purpose (Podcast) · IDENTIFIED FROM THE TRANSCRIPT · source
“Very good news. But when we have bad news to share, I think that that's what distinguishes some firms from others. And we try to be extremely transparent and timely with all the information that we're sharing with clients. And more specifically over the last few years, with the growth of ESG, whether it's internationally or here in the United States, our clients, retail and institutional are asking many questions about ESG and net zero and climate change. And we're hoping to position ourselves as a trusted advisor with those clients.”
2021-10-29 · Masters in Business · Lisa Jones on Investing With a Purpose (Podcast) · IDENTIFIED FROM THE TRANSCRIPT · source
“I'm going to answer that in two ways. One, strategically, clients today are interested in working with firms where they can develop a partnership with, kind of a go-to asset management firm. If you have a challenge with pension funding or you're distributing through financial advisors and you want to work with a handful of companies that can help you solve a problem. So one clients want to position with firms in a partnership way. Second, clients are truly interested in problem solving. We're in a persistently low rate environment. So how do I seek yields? on a global basis, on a local basis? How do I save for retirement? How do I save for all of those longer-term aspects? Clients are also wanting transparency from their asset management partners. We're all very good as human beings of”
2021-10-29 · Masters in Business · Lisa Jones on Investing With a Purpose (Podcast) · IDENTIFIED FROM THE TRANSCRIPT · source
“Outside of the Americas. And as a member of the global executive committee of a Monday, I work very closely with the other countries and regions whose clients are interested in U.S. dollar denominator product.”
2021-10-29 · Masters in Business · Lisa Jones on Investing With a Purpose (Podcast) · IDENTIFIED FROM THE TRANSCRIPT · source
“So a CEO of a Monday U.S. variant also I bring in Canada and Latin America as heads of those regions as well. So we have offices that I'm responsible for from Montreal, Toronto, Boston, Durham, North Carolina, Miami, Mexico City, and Santiago, Chile. So all up and down the Americas perimeter. From a U.S. perspective, we are a full organization of all the infrastructure you would expect for a large asset management firm, portfolio management trading, legal compliance, IT, marketing, distribution, et cetera. So my responsibility is across all of those aspects of front, middle, and back office as we distribute our investment solutions here throughout the Americas, but we also, if you will, export our investment capabilities.”
2021-10-29 · Masters in Business · Lisa Jones on Investing With a Purpose (Podcast) · IDENTIFIED FROM THE TRANSCRIPT · source
“People to come back three days a week, any three days that you want, but we're asking the department heads to make sure that your scheduling and hosting your team meetings all on one day where you're asking all employees to come back into the office of your team. So you can have that team meeting and you can have that collaboration because the Zoom calls work when everyone is remote. It gets more challenging when some are remote and some are sitting around a table. You end up getting a very different reading dynamic that is not all that productive. So we've thought about that and that's the way that we're going to try to ensure that you're not sitting all by yourself on Zoom calls because frankly you could do that from home.”
2021-10-29 · Masters in Business · Lisa Jones on Investing With a Purpose (Podcast) · IDENTIFIED FROM THE TRANSCRIPT · source
“So we have rolled out, we're all coming back into the office on October the 18th. Our offices have been open since June on a voluntary basis and we're seeing more and more people come into our offices, in particular Boston and Durham, North Carolina. And what we really talked about to your point is it doesn't make sense if we're all commuting an hour to come into the office to be on a Zoom call because what we know is productivity is super good working in remote locations. So what we've tried to challenge ourselves with is that the home office remains as a place of productivity and the physical office at 60 State Street remains the place for collaboration. So as we go to a hybrid model and where”
2021-10-29 · Masters in Business · Lisa Jones on Investing With a Purpose (Podcast) · IDENTIFIED FROM THE TRANSCRIPT · source
“Yeah, for sure. Don't fatigue, right? And I also launched weekly coffees with Lisa. It was every Thursday. And we continued that really through still to this day while many of us are back in the office still on a voluntary basis. My weekly calls are now every two weeks. In fact, later on today we're doing a virtual town hall with all employees. But we've had to adapt our communication skills that we've developed as leaders into new ways.”
2021-10-29 · Masters in Business · Lisa Jones on Investing With a Purpose (Podcast) · IDENTIFIED FROM THE TRANSCRIPT · source
“A series of programs on how do I remain connected and how do we be transparent and how do we communicate. So in the first several weeks, I sent out a daily email message to the organization. And it was as simple as go out for a walk and get some fresh air or here's a final that we participated in virtually or here's what's going on in the investment department or here's the news from our IT department as we've all gone remotely. And people were positively responding to those daily email messages. And as the days and weeks went on, the daily notes became too tactical. And we needed to shift a bit more strategically. So I implemented both a weekly All-Americas conference call with everyone dialing in and it was 30 minutes because we were all starting to experience kind of Burnout fatigue with the multiple Zoom calls that you are on.”
2021-10-29 · Masters in Business · Lisa Jones on Investing With a Purpose (Podcast) · IDENTIFIED FROM THE TRANSCRIPT · source
“It's been one of the greatest challenges in learnings, I think, for anyone who's in a position of leadership that we've experienced over the last 18 or 20 months. And if you recall, in March of 2020, when we all went home to work remotely, we had put out messages that we expect to be back in the office in 30 days. So when we went remote, I didn't give it any thought other than let's stay in contact with everyone. Let's continue to have our meetings. And it's 30 went to 61 to 90, went to 18 months later. Immediately, you had to kind of shift stage right. And what I ended up really bringing into the kind of leadership during a COVID environment is my communication skills. And so I adapted my ability to walk the halls and be with people to putting together”
2021-10-29 · Masters in Business · Lisa Jones on Investing With a Purpose (Podcast) · IDENTIFIED FROM THE TRANSCRIPT · source
“Consistency and repeatability of investment process, taking the long-term view. That was complementary to the investment team here. And fortunately, I was given the opportunity to take the role in twenty fourteen. The organization at that time, very interestingly, was up for sale. It was owned by Unicredit Bank, a large Italian-based bank who had acquired Pioneer in the year 2000. The employees at Pioneer Investments had exposure and had been familiar with going through an integration and being purchased by a European-based financial institution. And in 2017, the transaction closed with a money acquiring Pioneer Investments.”
2021-10-29 · Masters in Business · Lisa Jones on Investing With a Purpose (Podcast) · IDENTIFIED FROM THE TRANSCRIPT · source
“And the value I believe that I brought to the firm at the time and hopefully Phil today, if you talk to my employees, is an appreciation for culture, an appreciation of working together. And in particular for my investment team, having worked at such broad-based asset management firms in the way of investment offerings and product, in essence, I have been part of teams that have launched, sold, retained, defended, closed, all types of investment strategies across multiple market cycles to multiple geographies and multiple channels. So while I've never had the opportunity to actually run money, all that's important around it that is really important to portfolio managers, being investment-led.”
2021-10-29 · Masters in Business · Lisa Jones on Investing With a Purpose (Podcast) · IDENTIFIED FROM THE TRANSCRIPT · source
“The firm was Pioneer Investments. Pioneer investment has been just, I mean, you know Pioneer, right? We've been in the market since 1928, launched one of America's first mutual funds, and having worked in and around the Boston community in the asset management space for a long time, always had tremendous respect for pioneer investments, knew some of the employees that were working at Pioneer Investments. Some of them had worked for me at other organizations. And Pioneer was looking for a US CEO and wanted the profile of the US CEO to be someone that comes from a client-facing background. And so the opportunity for me was, one, it was a profile that I had. But number two, because I knew that I had great experience and breath across multiple. Firms working across an organization.”
2021-10-29 · Masters in Business · Lisa Jones on Investing With a Purpose (Podcast) · IDENTIFIED FROM THE TRANSCRIPT · source
“Great question. So, as I've worked at different organizations, I became familiar with and really became a student of culture. And when you have the magic of a positive culture and you can bring people together, you can create an environment where people have fun. You treat your clients and your employees exceptionally well. And culture is a key aspect of long-term success. And having observed multiple cultures across the many firms, I knew that I wanted to be a champion of a culture. And it is easier when you have influence over the entire organization rather than when you have only influence over the distribution side, institutional, or retail. And in 2014, prior to being known as a Monday,”
2021-10-29 · Masters in Business · Lisa Jones on Investing With a Purpose (Podcast) · IDENTIFIED FROM THE TRANSCRIPT · source
“And at that time, Morgan Stanley Investment Management was looking for a new role global head of distribution, which encompassed both institutional and retail distribution on a global scale. So my experience at both MFF and advance on the retail on the institutional side gave me the global awareness, the retail in the institutional background serving multiple different types of clients. And it fully wrapped up into that role at MSIM on being global head of distribution.”
2021-10-29 · Masters in Business · Lisa Jones on Investing With a Purpose (Podcast) · IDENTIFIED FROM THE TRANSCRIPT · source
“Put portfolios together, have they thought about risks, how they thought about buying cell discipline, and the institutional side got me much closer to overall portfolio construction and portfolio management. And as US asset management firms began to want to go global and enter international markets, my role was expanded into global head of institutional where MFS was in multiple different markets kind of offering our investment solutions and strategies to sovereign wealth funds, central banks, and pension fund investors. And so that was the opportunity to go from retail to distribution. Bring those two together, I then from MFS, I actually went to Eaton.”
2021-10-29 · Masters in Business · Lisa Jones on Investing With a Purpose (Podcast) · IDENTIFIED FROM THE TRANSCRIPT · source
“So today I would say that those lines between the two groups are blurring, but let's go back to the point in time of when I transition from what we would call the kind of retail or the distribution side to the institutional side, being responsible for running the bank channel at that time, I was engaged with the bank trust departments and they would be hiring external managers to offer investment solutions to trust clients. And I began working very closely with the portfolio managers and becoming more understanding and involved and frankly really intrigued with portfolio construction and portfolio management. And so as the business at MFS grew, the opportunity for me to transition to the institutional side was presented to me. So I enjoyed how the PM”
2021-10-29 · Masters in Business · Lisa Jones on Investing With a Purpose (Podcast) · IDENTIFIED FROM THE TRANSCRIPT · source
“After MFS and keep in mind, as we think about the world of investing today and talking about low interest rates, this is a period of time when CDs were double digit, treasuries were double digit, and so it was a quite a different environment for selling investment products in yields at that point in time. So I was at MFS for a total of 16 or so years. I also spent some time on the institutional side running the global institutional business for MFS at that time.”
2021-10-29 · Masters in Business · Lisa Jones on Investing With a Purpose (Podcast) · IDENTIFIED FROM THE TRANSCRIPT · source
“In a client facing role. And so from there, I went to work at MFS in Boston and I joined MFS in 1988. I joined MFS as a wholesaler covering the bank channel. The territory was the northeast and back then in the bank channel the northeast was really main down to Virginia and it was in the early days where beyond Bank Trust Departments banks were beginning to have licensed investment professionals sit in their lobbies to offer alternatives to banking customers. And that was my first experience working at MFS as a wholesaler. I then as the time went on began to become in-house more in a management role and assume responsibility for running the bank channel.”
2021-10-29 · Masters in Business · Lisa Jones on Investing With a Purpose (Podcast) · IDENTIFIED FROM THE TRANSCRIPT · source
“So I've been working for 30 years. So when you say, tell me about your early experiences, I'll make sure we don't go on for so long. But actually, prior to MFS, I started working at EF Hutton. For those of your listeners who remember EF Hutton, Trinity is in Hartford. And at that point in time, you went to New York or you went to Boston. And I was from Boston, so I wanted to take a shot at working in New York City. And I started working for E. F. Hutton and worked there for a few years, really worked there through the crisis of 1980, you know, the stock market crash in the late 1980s and started in customer service of E.F. Hutton for those brokerage accounts where shareholders wanted to call and ask questions and get some answers. It was a great introduction into being.”
2021-10-29 · Masters in Business · Lisa Jones on Investing With a Purpose (Podcast) · IDENTIFIED FROM THE TRANSCRIPT · source