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Maureen Wheeler

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24
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2018-07-09
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2018-07-09
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  1. If you want to learn more about AptApp or hear previous episodes, head to our new podcast page, how I built this.npr.org. And of course, if you want to tell us your story, go to build.npr.org. We love hearing from you. And thanks so much for listening to the show this week. You can subscribe at Apple Podcasts or wherever you get your podcasts. And while you're there, please do give us a review. You can also write to us at hibt at npr.org. And if you want to send a tweet, it's at how Ibuel This. Our show has produced this week by Rachel Faulkner with original music composed by Rumtin Arablui. Thanks also to Noor Kudsi, Sanas Meshkanpur, Neva Grant, and Jeff Rogers. Our intern is JC Howard. I'm Guy Ross, and you've been listening to how I built this from NPR.

    2018-07-09 · How I Built This with Guy Raz · Lonely Planet: Maureen & Tony Wheeler (2017) · IDENTIFIED FROM THE TRANSCRIPT

  2. Since we last spoke with Melanie, she and Luis have started working with apartment buildings in the Denver area, where they hope to sign up about 75 of them by the end of this year, and they also want to branch into a new market, university housing. And by the way, Melanie quit her job as a nurse around the end of 2016 and is now working full-time on Apt App.

    2018-07-09 · How I Built This with Guy Raz · Lonely Planet: Maureen & Tony Wheeler (2017) · IDENTIFIED FROM THE TRANSCRIPT

  3. The property manager can also see if the neighbor has responded or if an intervention is required. Melanie and Luis beta tested it in a big apartment complex in Missoula, Montana with 100 units.

    2018-07-09 · How I Built This with Guy Raz · Lonely Planet: Maureen & Tony Wheeler (2017) · IDENTIFIED FROM THE TRANSCRIPT

  4. And so finally, Melanie and Luis hired a team to start developing an app, which they named AppDApp as an apartment app. And here's how it works. The property management agrees to use the app, sends over the blueprint of the building, and then when neighbors have issues, they can log onto their app and anonymously contact the actual unit they're having an issue with.

    2018-07-09 · How I Built This with Guy Raz · Lonely Planet: Maureen & Tony Wheeler (2017) · IDENTIFIED FROM THE TRANSCRIPT

  5. And please do stick around because in just a moment we're going to hear from you about the things you're building. Hey, thanks so much for sticking around because it's time now for how you built that. And today we're going to update a story we ran last year, one that you can probably relate to if you happen to live in an apartment building and share a wall with your neighbor, which is exactly what happened to Melanie Cologne.

    2018-07-09 · How I Built This with Guy Raz · Lonely Planet: Maureen & Tony Wheeler (2017) · IDENTIFIED FROM THE TRANSCRIPT

  6. Tony and Maureen Wheeler, founders of Lonely Planet. By the way, at its height, the company was valued at a quarter of a billion dollars. The Wheelers are no longer formally involved with the company. They sold all their shares, but Tony did recently score a gig writing a chapter for a new lonely planet book. It's called Epic Drives of the World. And as I speak, Tony is on a three-and-a-half-month drive from Bangkok to London in a classic British MG sports car. And one last question for you. When you travel, like what is a thing you have to have in your carry-on bag?

    2018-07-09 · How I Built This with Guy Raz · Lonely Planet: Maureen & Tony Wheeler (2017) · IDENTIFIED FROM THE TRANSCRIPT

  7. It's clear that this company could not have become what it became without the both of you. I mean, you both brought different skill sets to this. And amazingly, this chance meeting on a bench in Regents Park results in this incredible company. What were the traits that both of you had that you brought to the company?

    2018-07-09 · How I Built This with Guy Raz · Lonely Planet: Maureen & Tony Wheeler (2017) · IDENTIFIED FROM THE TRANSCRIPT

  8. How much of your success and what happened with this company and everything, how much do you think is due to luck and how much because you're just really smart and skilled?

    2018-07-09 · How I Built This with Guy Raz · Lonely Planet: Maureen & Tony Wheeler (2017) · IDENTIFIED FROM THE TRANSCRIPT

  9. I mean, you guys are approaching 50 years of marriage, and it just sounds like you have an incredible partnership. Were there times when you were building up this company where there was tension and there was? There was crisis, or there would, you know, there was.

    2018-07-09 · How I Built This with Guy Raz · Lonely Planet: Maureen & Tony Wheeler (2017) · IDENTIFIED FROM THE TRANSCRIPT

  10. You know, I am curious because I interviewed John Mackey, the founder of Whole Foods, for. He was talking about an early relationship he had with the woman that helped him start Whole Foods and how it really destroyed their relationship. It broke down over it. And he says, you know, business can really bring people together or it can just tear them apart

    2018-07-09 · How I Built This with Guy Raz · Lonely Planet: Maureen & Tony Wheeler (2017) · IDENTIFIED FROM THE TRANSCRIPT

  11. I mean from from somebody listening to this, like an outsider's perspective, and I know you've probably heard this from people who've said you've just lived the dream. I mean, you've got to travel around the world and create a company. And yeah, you sold it and it's not yours anymore, but it made you rich. And look at your life.

    2018-07-09 · How I Built This with Guy Raz · Lonely Planet: Maureen & Tony Wheeler (2017) · IDENTIFIED FROM THE TRANSCRIPT

  12. Wow, so you're pregnant traveling around India, and were you guys just stuffing pamphlets and brochures and notes in your backpacks

    2018-07-09 · How I Built This with Guy Raz · Lonely Planet: Maureen & Tony Wheeler (2017) · IDENTIFIED FROM THE TRANSCRIPT

  13. Yeah. What was the turning point? What was the book that all of a sudden were you thought, okay, this is our breakthrough?

    2018-07-09 · How I Built This with Guy Raz · Lonely Planet: Maureen & Tony Wheeler (2017) · IDENTIFIED FROM THE TRANSCRIPT

  14. And Maureen, did you think by the mid 70s or late 70s even, did you think that this was going to be your work? Did you both kind of focus full time on this thing now?

    2018-07-09 · How I Built This with Guy Raz · Lonely Planet: Maureen & Tony Wheeler (2017) · IDENTIFIED FROM THE TRANSCRIPT

  15. When we come back, how Tony and Maureen grew Lonely Planet and then shrank it and then almost lost it. I'm Guy Ros and you're listening to how I built this from NPR. Welcome back to How I Built This from NPR. I'm Guy Raz. So in 1973, Tony and Maureen were traveling around Southeast Asia once again, and they were doing research for their second lonely planet book.

    2018-07-09 · How I Built This with Guy Raz · Lonely Planet: Maureen & Tony Wheeler (2017) · IDENTIFIED FROM THE TRANSCRIPT

  16. I mean, I have to assume that you guys could not have been like stoned hippies because you were pretty motivated to write every day and to go places and to catalog.

    2018-07-09 · How I Built This with Guy Raz · Lonely Planet: Maureen & Tony Wheeler (2017) · IDENTIFIED FROM THE TRANSCRIPT

  17. Yeah, I was reading through your first guidebook, the pamphlet, and there are some pretty different things in there, right? I mean, like it tells you where you can find marijuana.

    2018-07-09 · How I Built This with Guy Raz · Lonely Planet: Maureen & Tony Wheeler (2017) · IDENTIFIED FROM THE TRANSCRIPT

  18. What did you think you would do there? Did you think you would hang out there for a while? Because neither of you had any connections in Australia, right?

    2018-07-09 · How I Built This with Guy Raz · Lonely Planet: Maureen & Tony Wheeler (2017) · IDENTIFIED FROM THE TRANSCRIPT

  19. It's easy today because you just pull out your lonely planet. All right, but I'm talking 1972, right? I mean, there was nothing really...

    2018-07-09 · How I Built This with Guy Raz · Lonely Planet: Maureen & Tony Wheeler (2017) · IDENTIFIED FROM THE TRANSCRIPT

  20. At that time, how did you even know where to go and what to do and how to get the right bus? I mean, how did you figure all that stuff out?

    2018-07-09 · How I Built This with Guy Raz · Lonely Planet: Maureen & Tony Wheeler (2017) · IDENTIFIED FROM THE TRANSCRIPT

  21. It's how I built this a show about innovators, entrepreneurs, idealists, and the stories behind the movements they built. I'm Guy Ross, and on the show today, how Tony and Maureen Wheeler backpacked along the Asia hippie trail in the 70s, jotted down some notes, and turned them into the biggest travel guide company in the world So much of how a company comes together happens by chance. I mean, think about it. If Sergei Brin and Larry Page never met, would there be Google? Same thing for Airbnb or Instagram or Warby Parker. They all happen because of a chance meeting, just a moment in time that could have passed, which is kind of the story of Lonely Planet Guidebooks because it all started on a bench in Regents Park in London on an October afternoon in 1970. Maureen Wheeler was just looking for a quiet place to sit and read.

    2018-07-09 · How I Built This with Guy Raz · Lonely Planet: Maureen & Tony Wheeler (2017) · IDENTIFIED FROM THE TRANSCRIPT

  22. And when you're ready to launch, you offer code built to save 10% off your first purchase of a website or domain. Loans issued by Celtic Bank and serviced by Stripe. All loans subject to credit approval. Hey, it's Guy here, and I just want to let you know that we first ran this episode last May, and we're bringing it back because we think it will totally put you in the mood for the summer travel season, especially if you happen to be going someplace very far away in a cheap car and with not a lot of money. Enjoy.

    2018-07-09 · How I Built This with Guy Raz · Lonely Planet: Maureen & Tony Wheeler (2017) · IDENTIFIED FROM THE TRANSCRIPT

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    2018-07-09 · How I Built This with Guy Raz · Lonely Planet: Maureen & Tony Wheeler (2017) · IDENTIFIED FROM THE TRANSCRIPT

  24. You know, one of my favorite parts of traveling is getting a feel for a neighborhood, the way locals do. A few summers ago, I was in Rome and stayed in an apartment I booked on Airbnb. It was tucked in a quiet neighborhood just outside the Roman forum. Every morning I'd walk to the corner cafe, grab an espresso, and just watch the world go by outside. I even managed to chat with the owner about the neighborhood he lived in for nearly forty years. And he got me thinking about my own neighborhood. There are incredible hiking trails and great restaurants and, of course, the beach. And when I'm traveling this summer, listing my own place on Airbnb could be a really smart way to let someone else experience the area the way I do, like a local. Listing your home on Airbnb while you're traveling is a great way to make some extra money. You could put the money toward your next trip. Your home might be worth more than you think. Find out how much

    2018-07-09 · How I Built This with Guy Raz · Lonely Planet: Maureen & Tony Wheeler (2017) · IDENTIFIED FROM THE TRANSCRIPT