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Michael Smith

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2022-07-07
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2022-07-07
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  1. Become a member of Masters of Scale to get access to a year's worth of courses and content on the Masters of Scale Courses app. Find out more at masterso.com slash membership.

    2022-07-07 · Masters of Scale · Rapid Response: Volunteer for impact, w/AmeriCorps’ Michael Smith, live at the Social Innovation Summit · IDENTIFIED FROM THE TRANSCRIPT

  2. Thank you so much. This has been wonderful. Message of scale rapid response is a wait what original. It's hosted by me, Bob Saffian, Master of Scale's editor at large, masters of scale host is Reed Hoffman. Our executive producers are June Cohen, Darren Triff, and Jordan McLeod, our head of content and production is Laurie Hoffman. Our producer is Marie McCoy Thompson, scripts by Alex Morris and Tucker Ligurski. Our music director is Ryan Holliday, original music and sound design by Edwardo Rivera. Audio editing by Keith J. Nelson, Stephen Davies, Andrew Nalt, and Mike Gallagher, mixing and mastering by Aaron Bastinelli. Special thanks to Adam Skeuse, Catherine Clark Gray, Emily McMahonis, Adam Heiner, Colin Howarth, Tim Cronin, Kelsey Capitano, Sammy Aputa, Anna Pazino, Sarah Tartar, Leah Sarah Medis, Charlie Minesis, Chinez Aquena, Aria Finger, and Saida Sapieva. Visit Masterso.com.

    2022-07-07 · Masters of Scale · Rapid Response: Volunteer for impact, w/AmeriCorps’ Michael Smith, live at the Social Innovation Summit · IDENTIFIED FROM THE TRANSCRIPT

  3. We have over a hundred thousand AmeriCorps senior companions, fostered grandparents, and retired senior volunteers. So there are ways that you can give back. If you want to work for City Year and public allies and habitat for humanity, you can do that as well. So go to amerior.gov. You can get an education stipend. You can get a living allowance, and you get the opportunity to change the world. Also, if you're interested in just doing something an hour here or there, you can go to americor.gov and find ways for you to get involved in your community as well.

    2022-07-07 · Masters of Scale · Rapid Response: Volunteer for impact, w/AmeriCorps’ Michael Smith, live at the Social Innovation Summit · IDENTIFIED FROM THE TRANSCRIPT

  4. So go to maricor.gov, go to amerior.gov if you want to serve full time in a school, if you want to serve full-time with our national civilian community corps, which is actually what I want to do one day before I retire, you actually get on a van with 10 of your peers. And this week you might be in Louisiana responding to Hurricane Ida. Next week, you might be in Vermont helping with a community garden that needs to be built. The week after that, you might be helping to respond to a disaster that's related to a fire. And you're cooking your own meals and you're getting to know other people. So if you want to do that, you can do that. Also, people often think that AmeriCorps is just for young folks. AmeriCorps members are 1880. I've actually met some folks that are 90 that are Ameri Corps senior volunteers. We have a yes.

    2022-07-07 · Masters of Scale · Rapid Response: Volunteer for impact, w/AmeriCorps’ Michael Smith, live at the Social Innovation Summit · IDENTIFIED FROM THE TRANSCRIPT

  5. And so I think we see these moments of crisis where people stand up and step up, but I also, I think if you look closer, if you look at your own family, if you look at your own neighborhood, de Tocqueville called it something that was uniquely American. I'm not sure if it's uniquely American, but I see it all the time. I see the spirit of service. I get to travel across this country from close to close in rural neighborhoods and tribal neighborhoods and inner-city communities. And I see people helping people and people giving back. So my job at AmeriCorps is to help to open those doors, help people to find a way that they can give back and make a difference in a way that they care about most.

    2022-07-07 · Masters of Scale · Rapid Response: Volunteer for impact, w/AmeriCorps’ Michael Smith, live at the Social Innovation Summit · IDENTIFIED FROM THE TRANSCRIPT

  6. Exactly. And I think what you're seeing, especially, you know, I think about the community that I grew up in, you often see the data that comes out that poor communities give more, poor communities give back more. I remember there was a politician once, and I won't mention a name, who said, you know, kids in poor communities don't see people working. And I was flabbergasted. I always said, these are the hardest working people I've ever seen working three or four jobs, taking care of each other's kids, making sure that they're making the way.

    2022-07-07 · Masters of Scale · Rapid Response: Volunteer for impact, w/AmeriCorps’ Michael Smith, live at the Social Innovation Summit · IDENTIFIED FROM THE TRANSCRIPT

  7. Other's humanity and making sure that we are doing everything not just to think about ourselves, not just to look inward, but to look outward and make sure that we really believe in this idea that our neighbor's child is our child as well, and we are doing everything to invest in our community, not just our own house.

    2022-07-07 · Masters of Scale · Rapid Response: Volunteer for impact, w/AmeriCorps’ Michael Smith, live at the Social Innovation Summit · IDENTIFIED FROM THE TRANSCRIPT

  8. You know, it's interesting what's at stake for AmeriCorps, what's at stake for America? Who are we as a people? How do we meet challenge? How do we meet crisis? How do we meet each other? And what I saw during the pandemic, as I mentioned earlier, when the going got tough, AmeriCorps and America got tougher. And I think we saw the best in ourselves. And so right now we have to ask, can we do that outside of crisis? Do we have to wait for the world to be falling apart to be the best that we can possibly be? And I think what history shows us, whether it was after 9-11, whether it was after Hurricane Katrina, whether it was in the wake of World War II, whether it was during apartheid, Americans step up, and I think there is something about service that can help to catapult and accelerate that. And so that's what's at stake for us right now. How can we be those force multipliers? How can we bring people together to see?

    2022-07-07 · Masters of Scale · Rapid Response: Volunteer for impact, w/AmeriCorps’ Michael Smith, live at the Social Innovation Summit · IDENTIFIED FROM THE TRANSCRIPT

  9. Well, I think one of the things that I About first. When you think about scale, you got to get close. Brian Stevenson from Equal Justice talks about getting proximate. You can't think about scaling if you don't know the product, if you don't know the people. If you don't have the experience alongside the challenges and the opportunities that you're trying to address, and so you got to step out. Sometimes I love remote work, but you've got to get into the community. You've got to get to know the people. And not only do you need to get into the community and get to know the people, but you have to make sure that the people closest to the pain or the people closest to the power. And you have to create room, diversify your board tables, diversify your staff leadership, and make sure the people that you are trying to serve are driving the decisions because that's the only...

    2022-07-07 · Masters of Scale · Rapid Response: Volunteer for impact, w/AmeriCorps’ Michael Smith, live at the Social Innovation Summit · IDENTIFIED FROM THE TRANSCRIPT

  10. Sure. So I led the social innovation fund within the Obama administration, and the Social Innovation Fund was charged with doing two things. One, how do we prove and improve evidence-based approaches in the social sector? The other thing that we were doing, we were helping to scale at the same time. And there were some unique things about that that I think were very important. One, it was the public-private partnership that was huge. So we brought some government money, philanthropy then matched us, and then we had partners all across the country that were coming in once we proved, once we tested that innovation, then we could be those first dollars in. And then the rest of the country, private sector, state and local government could help take us to the next level. The other thing that we did is we were kind of an operation that was helping to find the creative, the unique, the innovative that was happening across the country. And again, we could bring those to the market to think about scale.

    2022-07-07 · Masters of Scale · Rapid Response: Volunteer for impact, w/AmeriCorps’ Michael Smith, live at the Social Innovation Summit · IDENTIFIED FROM THE TRANSCRIPT

  11. It's hugely important. You know, Bob Putnam, the scholar wrote a book about ten years ago, where he talked about this idea that community members are doing less of the things that brought us together to build social capital. I think about my mom, who was a single mom, and she was the church secretary. She served right next to the corporate attorney. They were peers, and they got to know each other, and that might not have happened. Things that happened at the Rotary Club, things that happened at the Boys and Girls Club, and yes, things that happened through service. It allows us to break down the barriers that are driving us apart and allows us to see each other, to get out of, I won't name the social media platforms that cause us to be in these giant echo chambers and to kind of, I think, rely on some of our worst instincts. When I am with you, when I am meeting a need in my community, when I am rolling up my sleeves, I am getting my hands dirty, we have to see each other. And it is an important role that volunteering and service in AmeriCorps members play.

    2022-07-07 · Masters of Scale · Rapid Response: Volunteer for impact, w/AmeriCorps’ Michael Smith, live at the Social Innovation Summit · IDENTIFIED FROM THE TRANSCRIPT

  12. Important role to build that muscle at an early age and give people a sense of what the challenges are in their communities so that they can both meet urgent immediate needs but also get to root causes thinking about justice. Also, we're excited to see AmeriCorps members that are on the front lines thinking about how can we respond today? How do we teach kids about inequality? How do we teach kids about the challenges of racism? How do we teach kids about gender equality? And those are the sorts of things that are happening right now. And it's the demand that is coming from AmeriCorps members. They are telling us we care about climate. We care about social justice. So they get to shape in partnership with the community how they're going to serve. And so you're going to see more social justice happening from AmeriCorps members.

    2022-07-07 · Masters of Scale · Rapid Response: Volunteer for impact, w/AmeriCorps’ Michael Smith, live at the Social Innovation Summit · IDENTIFIED FROM THE TRANSCRIPT

  13. Is wonderful about AmeriCorps. We have the ability to pivot to respond on a dime to the challenges that are happening today. But we are also constant and consistent parts of the community every day. When you think about social justice, I think AmeriCorps has a couple roles that we play. One, volunteering and service can take you from this pathway from charity to justice. It helps to build a muscle. That little kid whose mom takes him to the soup kitchen to serve might all of a sudden start thinking about why is there hunger and homelessness in my community? How can I do more? And one day that little kid that started serving in the soup kitchen might run the soup kitchen or might run the advocacy organization that's trying to get to the root cause. That young man who says, I want to be involved in public health in my community. So I'm going to go work at this public health institution might one day become the head of the policy center that is looking to change the game on health inequality in their community. And so it is a very

    2022-07-07 · Masters of Scale · Rapid Response: Volunteer for impact, w/AmeriCorps’ Michael Smith, live at the Social Innovation Summit · IDENTIFIED FROM THE TRANSCRIPT

  14. The future, that is the kind of symbiotic relationship that is transformational for industry, for local government, and also for our AmeriCorps members.

    2022-07-07 · Masters of Scale · Rapid Response: Volunteer for impact, w/AmeriCorps’ Michael Smith, live at the Social Innovation Summit · IDENTIFIED FROM THE TRANSCRIPT

  15. Yes, I think when we think about AmeriCorps of the future, it can't just be a one-off activity. This can't just be, I want to have a service experience. What we are hearing from the next generation is I want this to be a transformative experience. How can this help take me where I want to go? So for instance, you mentioned when we were starting, we have this 10-year-old partnership with FEMA called FEMA Core. So FEMA gets to decide where our AmeriCorps national civilian community teams go to respond to disaster. They're still working in response to Hurricane Ida, for instance, right now. They're working to do mitigation. They're working to prevent fires, to help fight fighters. They're on the front lines in some places in hospitals to actually take some of the burden off of medical professionals. So with FEMA Corps, we have seen in the 10-year history more than 20% of our FEMA Corps members were hired by FEMA, and this graduating class, I was just at their graduation in Vicksburg, Mississippi, 70% were offered jobs.

    2022-07-07 · Masters of Scale · Rapid Response: Volunteer for impact, w/AmeriCorps’ Michael Smith, live at the Social Innovation Summit · IDENTIFIED FROM THE TRANSCRIPT

  16. Seeing all sorts of incredible, we have 600 employers of national service that are providing all sorts of hiring and recruitment preferences for AmeriCorps members just because of that.

    2022-07-07 · Masters of Scale · Rapid Response: Volunteer for impact, w/AmeriCorps’ Michael Smith, live at the Social Innovation Summit · IDENTIFIED FROM THE TRANSCRIPT

  17. You know, I think what we have all learned in these past two years and even before that is no one sector, no one entity can do it alone. The challenges are great and the only way we're going to meet them is if we all figure out what can we bring to the table uniquely. So throughout the history of AmeriCourt, it has been so important that we are working with state governments, with local governments, with small businesses, with big businesses, where we are all coming together to bring our best to make sure that we can make a difference. What's really cool, I think, for the private sector is we have found that not only our AmeriCorps members loving AmeriCorps because it helps them to move into their testing things, they're experimenting with education, they're experimenting with public health, and then they find out that it helps them to get into a job. But employers love it because you get these young people that care, that are trained, that have had to work hard, that are responding to disaster, they're working these long hours, that have this spirit and ethos of service. And so they want to hire them.

    2022-07-07 · Masters of Scale · Rapid Response: Volunteer for impact, w/AmeriCorps’ Michael Smith, live at the Social Innovation Summit · IDENTIFIED FROM THE TRANSCRIPT

  18. That launch called Public Health AmeriCorps, which is responding to the needs of the pandemic. It's a $400 million partnership with the Centers for Disease Control, and it's trying to do two things. One, how do we use AmeriCorps members to address immediate urgent needs that communities have for public health right now? But also, how do we deliberately train and build up the next generation of public health workers that are coming from underserved communities? And I think that is the beauty of AmeriCorps. We are meeting urgent needs right now, but we also provide this transformative experience for our Merikor members that go on to continue to do great things for the country.

    2022-07-07 · Masters of Scale · Rapid Response: Volunteer for impact, w/AmeriCorps’ Michael Smith, live at the Social Innovation Summit · IDENTIFIED FROM THE TRANSCRIPT

  19. Sure, so AmeriCorps distributes almost a billion dollars a year in funding to thousands of nonprofits across the country. And I am proud to report that every single federal dollar that we distribute for come back in terms of return on investments, communities, private sector, and our partners that are adding to the federal dollar. So it's kind of hard to pick, right? What are some of the favorites? One, I would say we have almost 70,000 America members that are serving in K-12 schools. And so some of the work that's happening around the country and the schools are just extraordinary. People ask me what happened to AmeriCorps members during the pandemic. They were there. They were in community. They were a part of community. And so when teachers had to figure out how to go virtual, AmeriCorps members had to figure out how to go virtual. When youth development workers had to figure out how do we keep kids engaged and off the streets, AmeriCorps members were right there as well. Our MARECO members that were working on public health, they had to figure out how they could be a support at that time as well. We actually have a new program.

    2022-07-07 · Masters of Scale · Rapid Response: Volunteer for impact, w/AmeriCorps’ Michael Smith, live at the Social Innovation Summit · IDENTIFIED FROM THE TRANSCRIPT

  20. Be seeing a flat level of volunteering according to our data, I see Americans giving back to each other in record ways and ways that we've never seen before.

    2022-07-07 · Masters of Scale · Rapid Response: Volunteer for impact, w/AmeriCorps’ Michael Smith, live at the Social Innovation Summit · IDENTIFIED FROM THE TRANSCRIPT

  21. So the agency is responsible for working with the Department of Labor to put out an annual volunteer report on how many folks are volunteering in the nation. So what the data tells us is it's remained about flat. About a third of the nation volunteers on a regular basis with an organization. I have a problem with the question because I think if I asked my grandmother who took care of me in between her two jobs, if I asked my uncle who was coaching the team on the weekend or taking all the other little kids when he took his kids as well, I don't know if they would answer yes that I am a volunteer with an organization on a regular basis. So what I have seen in the past two years when I looked at what we've gone through during the pandemic, I have seen Americans help Americans. I have seen people that were struggling create mutual aid networks. I have seen them distribute foods. I have seen them take care of each other's children. I have seen them create learning pods for people who were nurses and had to go to work. And so while we might

    2022-07-07 · Masters of Scale · Rapid Response: Volunteer for impact, w/AmeriCorps’ Michael Smith, live at the Social Innovation Summit · IDENTIFIED FROM THE TRANSCRIPT

  22. AmeriCorps, as we said earlier, is the Federal Agency for Volunteering and Service. We have AmeriCorp Vista. We have AmeriCorps National Civilian Community Corps. We have AmeriCorps State and National Programs. But we are also charged with making sure that we are cultivating the spirit of volunteerism that is so important to this country. What we have to do, what we will do on My Watch, is making sure that we're focusing more on the type of impact. You could have tons of people all day long doing lots of things. You could be serving soup and never find the root causes of hunger and homelessness. You could be working in schools and never find out why there's systemic inequality, why those schools continue not to perform at the same level of more affluent schools. So we are really focused on impact. We've got tough questions to ask ourselves. For instance, with AmeriCorps members, one of the challenges that we're facing right now, do we raise the stipend and have fewer AmeriCorps members, or do we have a lot of AmeriCorps members that don't have enough money to get by? Those are the questions that we're wrestling with, and I think I'm going to choose.

    2022-07-07 · Masters of Scale · Rapid Response: Volunteer for impact, w/AmeriCorps’ Michael Smith, live at the Social Innovation Summit · IDENTIFIED FROM THE TRANSCRIPT

  23. I'm from Western Massachusetts. My parents were both 16 years old when I was born. We were poor. We didn't have a whole lot of money. I grew up in the crack epidemic that happened in the 80s and a lot of violence that happened in inner city communities. And while we didn't have a whole lot of money, what we had was a village that loved me, that loved kids like me, and that took care of each other. You're talking about people that had to work two to three jobs to make ends meet. The circumstances were hard. Life, the odds were stacked against them, but they gave their all to kids like me so that we could have a chance or that we can dream. And so one of the first things my mother did for me was she sent me to my Boys and Girls Club from the time I was a little kid. And she told me she sent me to the Boys and Girls Club for cheap daycare. But what she didn't know is she would give me another family, aunts and uncles, the woman in the kitchen who realized Michael didn't like to be in the gym.

    2022-07-07 · Masters of Scale · Rapid Response: Volunteer for impact, w/AmeriCorps’ Michael Smith, live at the Social Innovation Summit · IDENTIFIED FROM THE TRANSCRIPT

  24. Where you grew up, all of those things fall out the window, and you see each other. You see each other's humanity. So impact, equity, and bridging divides are really important for us at this time.

    2022-07-07 · Masters of Scale · Rapid Response: Volunteer for impact, w/AmeriCorps’ Michael Smith, live at the Social Innovation Summit · IDENTIFIED FROM THE TRANSCRIPT

  25. Across the country. The other thing that's really important for us right now is equity, equity, equity. How do we make sure that AmeriCorps reflects the rich diversity of our communities in the country? And in order to do that, we have to address some barriers. Some AmeriCorps members get stipends. Is it enough so that they can volunteer full-time? We've got AmeriCorps members that are giving 1,700 hours in service as AmeriCorps members, but also keep a roof over their head and have food in their bellies. How do we make sure that there are more diverse BIPOC and tribal and rural and inner city grantees? So we've got to remove those barriers. And the other thing that we are really excited about on my watch is making sure that AmeriCorps is playing an even more central role to bridging our differences and really helping us to work against polarization. There is something when there is a challenge at hand, when you're responding to a disaster, when you are working in a food bank, and you're rolling up your sleeves together to address those issues, your differences fly out the window. Your political affiliation

    2022-07-07 · Masters of Scale · Rapid Response: Volunteer for impact, w/AmeriCorps’ Michael Smith, live at the Social Innovation Summit · IDENTIFIED FROM THE TRANSCRIPT

  26. We were launched during the Clinton administration 30 years ago, but our history goes all the way back to the 1960s. And so the idea of AmeriCorps was how do we bring together all of the do-gooding that is happening across the federal government? How can we become this place to be a force multiplier for people that want to do good and give back to their community? So we now have 250,000 Americans and senior volunteers that are serving in 40,000 locations. And we have more than 1.2 million alumni. So chances are if there is a challenge in a community and there are people doing something about it, AmeriCorps members are at the heart. So on my watch, there are three things that have bubbled up. One is a real focus on impact. How do we make sure that when we look back 20 years from now, we're not just applauding ourselves for how many AmeriCorps members were serving? We're not applauding ourselves for how many bowls of soup we're handed out. But we're really looking at the measurable tangible impact that we're having on intransigent systems all.

    2022-07-07 · Masters of Scale · Rapid Response: Volunteer for impact, w/AmeriCorps’ Michael Smith, live at the Social Innovation Summit · IDENTIFIED FROM THE TRANSCRIPT

  27. You're working in a food bank and you're rolling up your sleeves, your differences fly out the window I grew up in the crack epidemic that happened in the 80s and a lot of violence that happened in inner city communities. And while we didn't have a whole lot of money, what we had was a village that loved me. What I have seen in the past two years when I looked at what we've gone through during the pandemic, I have seen Americans help Americans. Volunteering and service can take you from this pathway from charity to justice. It helps to build a muscle. And I think that is the beauty of AmeriCorps. We are meeting urgent needs right now, but we also provide this transformative experience for our AmeriCorps members that go on to continue to do great things for the country.

    2022-07-07 · Masters of Scale · Rapid Response: Volunteer for impact, w/AmeriCorps’ Michael Smith, live at the Social Innovation Summit · IDENTIFIED FROM THE TRANSCRIPT