YouSaid · the spoken record

Olivia Nottebohm

lines on the record: 33
first: 2022-03-30
most recent: 2022-03-30
sittings or episodes: 1
sources: podcast

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“Way they're run, and it's really hard to explain. Then I think you start running into problems. And actually, this has been the downfall of a number of startups who early on were doing really well. And then they started kind of making decisions based on people or piece parting things in a way that made sense to if you're in the inside inside. But frankly, to talent that they're trying to recruit or the broader team that they're trying to motivate does not make a ton of sense. And so I hold that very dear as an operating principle.”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“Well, I have a corollary to that. It's not that I've changed my mind on it, but I do have a corollary to that, which is when you make decisions, you always have to have a rationale that you can stand up in front of an entire company and explain. The reason I feel really strongly about that is no matter what decision you make, someone's going to be unhappy. So if you find yourself trying to play the popularity game of guessing, like, what do these constituents think, then you start making decisions that you can't defend? That is really, really problematic in hyperscale because what you realize is that every six months you've added 100 people, truly, at least, right? And you need to be able to explain why the business is run the way it's run to those 50 people. And the second you start having scenarios whereas people join, they think it's a total frankenstein. Or even worse, they don't join because they look at it and they just don't understand why things are run the way.”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“I relax that constraint, yes, yes, just because I grew up playing pond hockey does not mean, you know, in the East Coast and upstate New York does not mean that my California kids need to do the same. They will have their own journey that does not need to mimic things that I loved when I was growing up.”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“I do think I'm a world class operator. I do love bringing teams together and making sure that we are just knocking it out of the park. In terms of my”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“Actually, only 15% of companies who hit that, which is pretty magical, by the way. You know, the fact that you're able to hit 100 million ARR and over 6% growth, you're already in refined air at that point. Only 15% of companies continue to maintain that pace. Now, if you do maintain that pace and you're able to maintain that pace, you're far, far more likely to hit a billion dollars in revenue over time. And, you know, as we know, there's only frankly less than 10 companies who are over billions and billions of dollars in revenue, who are public, right? So actually then the numbers are very, very small in terms of success rates. When I say it's a challenge, it's because I take it very seriously. Like I take the responsibility of continuing to double our user reach and of course again lagging indicator being revenue very seriously. It is real work. It's not just going to happen.”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“But it's not a guarantee, right? I think, you know, history doesn't necessarily always predict the future. And one of the things that we looked at early on when I was looking at, you know, a long time ago, actually in 2004, I wrote an article called Live Fast or Die Slow. And then subsequently there was a Silicon Valley episode named the same thing. When you look at it at the numbers, there's this concept of hypergrowers, and that is companies growing over sixty percent. companies who are growing over 60 are five times as likely to make it to a billion dollars six times as likely right but only 15 of those companies who are growing at over 60 as they reach 100 million arr are able to maintain that growth that's a very low percentage right so there's no guarantee that as you hit 100 million arr and you're you know celebrating that you're pacing at over 100 growth”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“Expert on a topic that when you poke once or twice, they actually know what they're talking about. And if you need to reach them because you're working together and it's urgent, you need to be able to call them, you do that, right? It's not to say everyone needs to be on call nice and weekends, but there is a level there of, hey, when I need you, you're there. It's not a senior, less senior. That is just two people working together.”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“Makes a great relationship between CRO and CO. Trust Start a relationship with full trust, and it's yours to be lost. Start with none and it's yours to be built over. I actually believe in the trust equation. The trust equation, again, it's algorithmic, so not surprising based on my analytical background. But so at the top, the numerator is credibility. So do you know what you're talking about when you are talking about something? Accessibility. So if I need to reach you, because it's really important, am I able to reach you? And dependability. So if you say you're going to do something, do you do it? And then the numerator, which is the element that takes away trust, is level of self-interest. If someone engages with you and they're highly credible, they're highly accessible and they do what they say they're going to do, but it's very clear that they're always in it for themselves and only in themselves, you do tend to have a lower trust of that individual. They're not a team player. They're not aligned with kind of the greater good and the greater goal. And so I really do believe in that. Like it's very important that people, if they say they're going to do something that they do it, that if they're claiming to be an”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“Incredible high EQ. It's just a gift, honestly, to have a CEO with such incredible EQ. And I've been learning just tag teaming with him on that and calibrating. And I think over time, that will transition. But it's been really wonderful.”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“Important. And then we just keep the bar at the end of the day. Don't let everyone through, even though the final recommendation is a yes. Ivan still interviews everyone, which I deeply, deeply respect. And so we're really trying to be cognizant of keeping an amazing culture. And I do think at the end of the day, people decide to join teams that they want to be part of. And I think that's true more than ever.”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“The Talon winter recognition impact your What you realize is that everyone has to be hiring. Hiring managers have to be out there making lists of people who they think are fantastic talent. Their own leadership team has to be sourcing great people. And a lot of it will be done through relationships. People you have worked with who over time want to come work with you again. The recruiting team is an amazing, amazing team, but they can only take it so far if they have to drum up all the pipeline themselves, making sure that A, it's truly a team effort. One of the values that we have at Notion is that the referrals and who we bring into the company are the responsibilities across the company. And we have this referral tournament. And we have a lot of great refers from functions who have nothing to do with functions that are being hired for, right? And you see it like, oh, I worked with this great engineer over at so-and-so, even though I'm in sales, let me send them over, right? And we celebrate those referrals because it's so, so.”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“Roles that you need to get the job done. I really have been thinking about that learning. Do not make that higher out of deep necessity and think that you're just going to solve it. It's actually better to go a little longer and wait for the right talent, even though it's hard to operate in that environment. But in the long run, it's the right decision. So I actually am constantly telling myself that at the back of my head because at Notion we have a very high bar for hiring. We also have an intense talent need.”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“It's a great question. I would say that you realize that you did the reference and you heard a flag and you were just so eager to get that role filled that you noted it as, oh, I'm sure it's coachable and you moved on. And that, I think, is where I've had the most learning, where I was frankly too believing in myself that I could coach that person through it because we just needed to serve this role. And I would say 2022 will be a very challenging year globally in the world of talent, right? Because you saw this kind of great resignation that occurred. Then you saw a great shift in talent across different roles in 2021. Like actually a lot of people took new jobs. And so as you look out into 2022, as operators, I think we all need to be comfortable that we are going to be not playing with a full deck of cards. Like you will not have the perfect person in each of the”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“Asking you to give away all my secrets, Harry. Next time I'm going to run a reference, people are going to say, oh, wait, I know this question. No, I'm happy to answer the question. I start with really getting to know the context in which the person, first of all, it's a good half hour, right? Like it's a real-time investment to do these. It's not like five minutes like, hey, what's their weaknesses? And I know you know that, but just to state the obvious, what's the context in which you know this person? What are their strengths? Where have you seen them really shine? And then diving in deeper on, okay, well, no one's perfect. I myself am not perfect. What would be the one thing that exhibits as something that you're like, no one's perfect. This is the thing I just need to navigate around with this person. People know that all of the good things they said about the person are incredible if they really can't note a weakness.”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“I know that I will be more effective in my reference checking if I can actually talk to someone who feels like actually if I hire this person and they're a bad egg, they will feel like their own brand is tarnished because they told me that they were stellar. True, by the way, right? Like when someone I know calls me about a reference, we know each other enough or we run in the same circles enough that, you know, if I give a false reference, my brand value has gone down with that person, right? So yeah, you have to be very thoughtful in who you reach out to as the reference.”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“Here's the thing I will say. As someone who's done a lot of interviews over time and a lot of learnings, like I've mishired a number of times and done all these postmortems of hiring and all of this, I view interviews as highly, highly likely to get a false positive, less likely to get a false negative. Once you have the set that you're like, oh, this person seems capable, wonderful, all of these things, then I just really lean into references. And I reference people, not the ones they've provided to me. Yes, I talk to those as well, but you know, if anyone's smart, they've provided you with someone who's going to speak well of them. And then I tell them, look, I'm going to reference you and I reach out into their network and I find people who have worked with them and I find peers and I find managers and I have those conversations because it does really matter. And at the end of the day, if it's still a positive, I've learned a ton and I can coach that person better.”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“Honestly, I think you just understand the pressure over time. I would say early in my career, I would feel the pressure and I would transfer the pressure. And I think part of as you decide that you want to try to help a company grow and be in a leadership position, part of what you're signing up to is absorbing the pressure. That is part of your function. If you just take the pressure and pass down the anxiety, that doesn't provide your team with the space they need to operate. And a leader who is constantly questioning what their leadership, their own leadership, thinks of them is operating at half speed, right? Like you really need your leaders to know that the wind is behind their back and they have open waters ahead of them. The seas are rough, but you're there supporting them. So I would say that I go on runs every day. I've been told that it helps me that”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“So we have a value at notion that I feel very, very resonant with and it's kind and direct. If you pair the two, you are better off. So you understand person, you deeply care about the person, you have empathy for the journey that they are on because you yourself have, I myself have had many times where I thought I should get a role. I did get a role. I wanted to be promoted. I didn't get promoted, you know, whatever it may be, right? So in the sense of like, gosh, I've been there too. It's not what you expected. So let's talk about the human element of this. And then let's talk about the right answer for the business. And let's just openly have that conversation.”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“That conversation, it's still about how do you make that person successful. One thing I think about in these hyperscale companies is by definition you're almost getting promoted once a year anyway if you just continue to keep the scope you have because you know you continue to double your function you're responsible for double the output all of these things right so the job doesn't get easier it actually gets harder it's not like it's maintaining status quo you're actually continuing to get pushed over in a really awesome way I would say and so also reminding people of that right which is the bar keeps on going up in terms of what each function needs to deliver and i'm confident that you can continue to deliver more and more and more”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“There has to be a very high bar for bringing in external talent if you have a high caliber team, especially when you're growing a business and especially when you're trying to be innovative. You do want to give people a chance to shine and try things that maybe they haven't tried before. Often people join these smaller hyperscale companies so that they can expand their scope, right? And you don't want to just come in and assume that de facto every time position opens that, you know, you need to go to the external market for it. Because I do think that's disillusioning. I do think that removes people's belief that they too can continue to advance in their careers at this company. Really being thoughtful about that decision, picking the one or two spots where you feel like, okay, this is the time where I really do need to do this. And then to answer your question about having”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“A very, very tough conversation, kind of, of hey, you've kind of really hit a wall comes from me in the form of checking in on them and seeing how they think they're doing. Like, how are you feeling right now? Where do you feel the most challenged? For the most part, people are self-aware and they actually welcome the time to openly just be able to talk. And frankly, positioning yourself is there to help to say, okay, where are the areas that you feel like you need some coaching on or perhaps you need to hire someone on your team who can supplement that skill set because maybe you yourself don't have it and that's okay. Coming in it from a helping perspective and that's also frankly how I handle the even like glitches right like how can I help get this person hired it seems to be a struggle”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“Everyone should try it. It's very structured. You can pull in whatever content you want. And I always start with whatever they want to talk about. Then I can be a sounding board. I can be a clearinghouse. I can be there to note action items that I need to take to unblock things. Inevitably, I have one or two things that I've been thinking about that I want to make sure that we chat through as well.”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“So, what it looks like today is that we have a weekly go to market leadership meeting. We call it the business leadership meeting. I really love that meeting. It's held early in the morning so that Europe can join. The only downside is that our AJ PAC leader is not available to make it, so he listens to the recordings. And we do try to alternate. So once a month, we try to have it at a time that's friendly to JPAC, but not so friendly to Europe. And so trying to be thoughtful about that, that just the reality of operating in a global environment. And then we also have a shared Slack channel, which we use a lot. And it's just us, right? So it's just that leadership team. So we're able to talk about sensitive things. We're able to throw out whatever issues, concerns we have. We're just trying to tag team things. And then I also have one-on-ones with each of the leaders every week. Often that's just grabbing a coffee, going on a walk, but really try to make sure that we have that time. We have standing one-on-one documents. In Notion, they're amazing.”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“I do believe in more of a flat structure so a span of control of eight I feel is very comfortable, especially in my role where I'm really not trying to do the job of any one of the functional leaders on my team, right? Like you never want to be a micromanager, right? You always want to be bridging across those roles. And sometimes you do see structures where people have kind of four reports or whatever it may be. But it's usually because then they're taking on a work stream themselves as if it were just professionally the way that I evolved at a certain point you're never owning a piece of work yourself because that then takes away from your ability to coordinate and look forward and think strategically.”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“The website itself and the product, and you get better sign up, then okay, we attribute that to marketing, they're driving better quality. If in fact they've just been driving the same quality, but the product team and the web team have just been doing great work in terms of getting those conversions and signups, well, then we attribute it to them. And each of those teams have targets. But we also talk about it openly, right? So, okay, we see that web traffic coming in. We've been able to hold our sign up even though we spiked on web traffic. That's great, right? So we're not diluting the quality and we talk through all of that. That's what the forecast call is for so that we are truly understanding what's happening in our business. It's not just like upset of traffic lights that are red or green and we move on.”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“Well, I mean, this part is like what I love. So for me, it's really fun too, you operate as a cohesive engine, but actually you do isolate out who is driving what outcome. The brand team, the top of the funnel team is owning net new visitors. They are obviously working in concert with product to drive sign up flow, right? And we have to make sure that the quality of those visitors stays consistent and they offer a counter force with each other, right? So yes, you are monitoring that net new visitor traffic and that can come from many many areas, right? And then you are monitoring that sign up. And what you want to be able to do is over time, obviously, improve that sign up. And you are seeing, and you're doing tests about what is it that's improving that sign up rate, right? Is it you're sending different quality of traffic and nothing has changed in terms of the interaction?”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“Parts of their time thinking about well, how do I get this piece of the business from 10% growth up to 100 to 10% growth, which is what the rest of our business is pacing at? It's almost better to just cut off the branch and say, you know, that was a great entry. That gives us a great halo. We'll actually just offer that for free now. But we're not going to try to resuscitate this piece of the business back up to 110% growth when it really just doesn't have the ability to do that. And frankly, we'd spend a lot of time doing it. So I also think you have to make very important decisions like that so you don't get distracted.”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“You never want to make decisions as you're building to optimize for revenue. You really, really have to be careful not to do that. In fact, I would almost recommend that you take away things that pull you in the direction of something that would make you optimize for a revenue decision. So let me give you an example. Some businesses have portions of them that, you know, were there at the origin and were an early entry. But over time it's clear that there's just not enough TAM there. There's not enough opportunity there to actually sustain that being the business driver for the company. And especially in a world where you're trying to double and then double and then double, right? Because growth is paramount. Because really what we're trying to do is reach as many users as possible. You want to make sure that you don't have these distractions. So I much prefer to actually sunset that and not have it be a distraction with people having to spend”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“Is really about connecting end to end how functions work together. I mean that very respectfully. You can have amazing functions in a company, but if they're not working in lockstep with each other, you can have tremendous amount of friction, rethinking of decision-making, behavior where you feel like you're taking three steps forward just to take two or four steps back, right? So it's kind of this constant thinking of, okay, what is the chess game I'm playing? And I need to have played three, four steps ahead to anticipate what the blocker is going to be so that I can do my part in unblocking my teams to make sure that when they get to that point, they're able to go through with no friction. No, I don't try to lead the functions myself, right?”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“It was just this unifying force that gave us the escape velocity that we needed. Diane Green ran her staff meetings that way. Every Monday we were problem solving how we could help a certain customer and a certain type of customer and what we needed to do to get them truly just loving the product. And that was very special.”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“From Google, there were two things that I took away one is that outside in it looks like this beautiful business model and it is the auction model that Hal Varian introduced into the ads world was truly genius as an economics major by training something that I have deep respect for. What really wowed me at Google was the operating rigor. It is not an accident that they perform as well as they perform. And it's a high bar that's held. And then the second takeaway I would say after two years I went over and joined Diane Green over at Google Cloud. And she was just this amazing, amazing person that always put the customer in the center of it all. And when you're building a business where you have to convince the world that Google is ready to serve enterprises because, you know, it's perceived as an ads business. And here we are wanting to provide infrastructure as a service and platform as a service and software as a service by putting customers in the middle really.”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“Yes, well, it's one of those classic stories of you happen to be talking to someone who happens to talk to someone here in Silicon Valley. I was talking to David Schneider. He was over at ServiceNow and he's now at Kotu. He had been chatting with Ivan and Akshay over at Notion, and they were thinking through some things and he connected us. And so we were just chatting about the business. I had led the SMB sales business and broad SMB business over it at Google Cloud and had a number of tremendous leaders over there. But we had learned a lot in the world of SaaS. It was an interesting space where you're not only acquiring SMBs, but you're trying to be very thoughtful about acquiring digital natives because they will be your future enterprise players and how to navigate that and how to keep up the pace of growth in a space that's very competitive. And so we were problem solving on that topic. And at one point, Ivan and Akshay said,”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source
“Has always been something that for me was this fast moving pace that I adored. So early on, I was an analyst at McKinsey and I found myself really being drawn into tech because you're always having to push yourself. The innovation was always happening. Something like Moore's Law just fascinated me in terms of the pace of innovation. And so, yeah, it feels like a place where you have to keep on your toes and you have to keep on thinking and it's nice to push yourself. And so I just adore being in tech.”
2022-03-30 · The Twenty Minute VC · 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire? · IDENTIFIED FROM THE TRANSCRIPT · source