YouSaid · the spoken record

Robert Sutton

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59
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2017-09-13
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2017-09-13
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  1. That's right. Yeah. The decision you're taking can be a difficult and inherently negative one, but the rapper, the container that you put it in doesn't have to be barbed wire covered with dog poop. Yeah. You know, that.

    2017-09-13 · a16z Podcast · a16z Podcast: The Asshole Survival Guide · IDENTIFIED FROM THE TRANSCRIPT · source

  2. Or am I the assumption? Or am I the asshole? Are we both assholes? Are That happens a lot It's really tough if you look at all the biases we have as human beings. It's probably best to be slow to label other people as assholes and to be fast to label ourselves. But Michael said something to me, I still remember it, which is such good advice. And I kind of want to ask him about it, is this notion that there's a difference between what you do and how you do it.

    2017-09-13 · a16z Podcast · a16z Podcast: The Asshole Survival Guide · IDENTIFIED FROM THE TRANSCRIPT · source

  3. Oh, interesting It is so much about perspective, right? Because it's both a perspective of how am I perceiving this behavior right now and the perspective of like, am I aware of my own behavior? So you talk about a whole way of assessing is somebody actually an asshole? Like, am I subjected to an asshole right now? Or am I the asshole? Or am I the asshole? Are we both assholes? Are we both assholes? That happens a lot. Or are we just in an asshole moment? How much of it is context? And how do you tease that apart and figure out is this situational assholiness or is this like what's really...

    2017-09-13 · a16z Podcast · a16z Podcast: The Asshole Survival Guide · IDENTIFIED FROM THE TRANSCRIPT · source

  4. You're stuck. So, kind of what you got to do is you've got to find ways to knock go crazy. And it's funny because one thing that I actually got interested in part because of Michael is cognitive behavioral therapy. He talks about the cognitive distortions of successful founders. Oh, interesting. So I'm also drawing on some of Aaron Beck's work in my chapter on mind tricks that protect your soul and they're just ways so that even though you're in an objectively bad environment in this case that it doesn't upset you so much.

    2017-09-13 · a16z Podcast · a16z Podcast: The Asshole Survival Guide · IDENTIFIED FROM THE TRANSCRIPT · source

  5. So that was my first reaction. And I said, well, why don't you quit? And she said, well, here's what happens if I quit. She had sued loans and then her mentors explained to her that if she quit halfway through a federal clerkship, it was career suicide. And so when you're in that mode where

    2017-09-13 · a16z Podcast · a16z Podcast: The Asshole Survival Guide · IDENTIFIED FROM THE TRANSCRIPT · source

  6. There was a woman who wrote me that she was in her second year of a clerkship for a federal judge. And she described the federal judge total assholes and he'd have raging temper tantrums. Like unreliable water delivery, you know, like the water didn't come. And she said the two other young clerks, young lawyers she worked with were so depressed. They put their heads down on their desks and they pound their heads down. And she just wanted to get out after years. It's really toxic environment.

    2017-09-13 · a16z Podcast · a16z Podcast: The Asshole Survival Guide · IDENTIFIED FROM THE TRANSCRIPT · source

  7. By this, or like, or was it all the same brand of asshole? No, no, no, so the way Bob's moaning, he's remembering these emails, but the way I define an asshole is from the receiver's standpoint, somebody who leaves you feeling demeaned, de-energized, disrespected. I'll give you an example when actually it was really difficult.

    2017-09-13 · a16z Podcast · a16z Podcast: The Asshole Survival Guide · IDENTIFIED FROM THE TRANSCRIPT · source

  8. And the main thing that happened is the no asshole rule, which at least I thought was a book about, well, this is how you build a relatively asshole-free place. But the response was people just sent me all these emails and all these stories that were kind of the same, which is...

    2017-09-13 · a16z Podcast · a16z Podcast: The Asshole Survival Guide · IDENTIFIED FROM THE TRANSCRIPT · source

  9. What I said to Bob after the no asshole rule was so wildly successful, what almost 10 years ago. And I said, Bob, this is lightning in a bottle. You got to build the whole franchise. The whole franchise around this. You could have a version of this for personal relationships, for work relationships, for peer relationships.

    2017-09-13 · a16z Podcast · a16z Podcast: The Asshole Survival Guide · IDENTIFIED FROM THE TRANSCRIPT · source