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Rohini Pandhi

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2025-01-12
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2025-01-12
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  1. Exactly. And I think the other thing to add on to that is the candidates are testing you as much as you're testing them. And so that's why we had to do the interview revamps. Because I would judge a company based on the interview questions that they would ask me. As a senior lead, I want to know that they understand what they're even asking me for and they understand how to kind of change those prompts around for the right type of candidate. And so a lot of what we did was revamp things based on just my experience of the Mercury interview project. I love that.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  2. Places were much more interesting for us to go after and do SEO and SEM on and find net new customers. So there was some really interesting challenges of saying, okay, how do I increase? How do I increase the top of funnel? How do I then also decrease risk loss at the loss level? And just being able to kind of play around with all those different levers was my huge ambiguity experience.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  3. Functional. It was the first rev of this product was almost people would use it, but they would have to spend so much time in order to figure out how to use it. That's honestly when I knew we had product market fit, but we just needed to make it better. And then the next insight was, oh, the people that are using our Square mobile app, no idea that Square Invoices existed because it only existed on desktop, on dashboard web. And we're like, okay, get into mobile. That was the truly another step of growth that we just saw. And then it was a huge step function there. And then the next one was we wanted to draw out people. So instead of going after existing Square customers, we wanted to be a front door product. And that drove another step change of growth for us because it was like, oh, when you're looking for invoices, you don't think of Square immediately. You're just looking for invoicing solutions. And so the app store and those types of

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  4. I think it was probably at Square. I worked one of the first products that I worked on there was invoicing. And it was one of those projects that was like, it was a hackweek project that just did really well. And we got a team on it. There was, I think at the time that I started, it was three engineers, a designer, and myself. And it was like, okay, just go make this work. And a lot of the first sets of work was like, oh, we just need to make this less hacky. Just make this a real product that, you know, you're not embarrassed to be serving up to customers that are using Square Invoices. And then very soon you started kind of seeing the next levels of work that needed to happen. And for me, that was the first time that I got to really just drive this strategic plan. So like Square Invoices, first step one was like just get it to a place that was.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  5. Exactly. And you can kind of trace back our own careers into this idea, or like even engineers and designers, it doesn't have to be a product S-curve, but it is really interesting to kind of see it from like, oh, yeah, this is how you get good at the functional skills. This is how you get good at the strategic skills.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  6. Within design and edge, because those are going to be your peer groups. You want to make sure that you're working with folks that are excited and are fulfilled by doing this kind of work. And so for me, it honestly comes down to those pieces, understanding that the candidate where they are and then communicating. I want to be as upfront as possible in like where the challenges are for us right now and where the opportunities are. What I see as like, you know, you don't want to overpromise, but you do want to sell the dream of why you're excited.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  7. I can then give you a fun challenge for what you need next in your career. I think senior folks want to know, is there a problem area big enough? Is it media enough that where I wake up every day and I get to be working on this scope and working to serve these types of customers? Will it challenge me? Will it make me a better PM? Those are the kind of the considerations that they're making. And then the second consideration is like, who do I get to work with? We actually kind of talked about this in a recent post that we wrote for your newsletter of like the functional types of organizational structures. And I think when you have a functional structure within your org, it's really nice because then you can say, oh, I get to work with these types of PMs because there's a product lead, there's a product group. And you want to, I play tennis. You want to play tennis. You want to challenge yourself with people that are a little bit better than you and bounce that ball back and forth. And it's fun. And the same thing goes for like the functional.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  8. Next revenue in 12 months. There's a lot of different ways you could probably do that, but there's a lot of wrong ways to probably do that, and there's a few right ways, and you've got to figure out which way is up, and there's just so much ambiguity. You just don't know how to maybe do that immediately, but that's the challenge for that part of your S-curve. And then at another scale, it's like towards the top of that S, you're pretty much just doing all ambiguous projects or problems at scale. That's all that hits you. So you think of like a VP of product, CPO kind of level. All it is is strategic questions that you don't know the answers to and have to figure that out across 10 or 12 different topics. And so I think going back to like how to attract these types of talent, know where on the S-curve they are and what's their next step in that S curve because then you can say, all right, if

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  9. Follows the S curve. And if you think about the y axis being kind of level of ambiguity, x-axis being level of scale, you start off in this S kind of near the origin, and you're usually trying, especially when you're just starting off in the discipline or your career, you have one project, low ambiguity, and you're just saying, can I do this one thing? Like, can I fix onboarding? There's only so many different ways to kind of cut that up and do it. And you know the goal. It's a defined goal. You're just kind of driving towards being able to make it these improvements or make it better, make it better designed, whatever you need to be doing. It's like this one project. And then you kind of move around along that S at the bottom, and you're doing multiple projects with low ambiguity still, but can you handle multiple things and juggle them all at the same time? At some point, you get into this inflection point and you have this one really ambiguous problem set at some point in your career. It's like 10.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  10. There's a few answers to this. So let's, I mean, maybe just starting off, let's take away some of the table steaks, let's assume that candidates know that the company's viable, it's doing well, paying market rates, all of that, like the candidate and the product have good. There's a resonance with that. The culture has good vibe checks. So taking away kind of like the table stakes of hiring, I think there's a couple things from the company side and then the candidate side. I think from the company side, it really boils down to do you understand the candidates that are coming through the door, especially when you're hiring for seniority and experience. You kind of have to take it like a product manager would think about this problem and say, all right, if this is my customer, what's their next goal? What's their job to be done kind of an idea? And consider like where this PMs would be that you're hiring for on this, actually a mentor of mine had this great framework. He said that like every

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  11. Probably. I think, like, it just really depends on what you're hiring for. There's like, even for Mercury, we had our banking core banking services. We're still a mature product in our spectrum, right? Like everything that we do there, we have to truly not even measure twice, measure three times, cut once, be really sure about what we're doing. And that scale and the ability to have a PM that can think about all of that scale is really important. And so you really want to test out, have they done it before? Do they know what they're talking about? And then in which case, were you willing to take riskier bets versus being really conservative about what you're doing and then determine what kind of PM you need for it? Because otherwise you see the resumes, you see what they say they've done, but when you've talked to somebody, when you're interviewing someone, really try to drill into what kind of experience they are good at, what they want in their next role, because otherwise the resume without the receipt is just a piece of.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  12. Elements, but also try to do some experiments. Maybe things don't work out exactly the way you want, but then you also want to build for the future. And then a city planner is a PM that's really good at mature products, really good at driving efficiencies at scale. They have the city. Everything that they do touches hundreds, thousands, millions of customers immediately. And so the type of PM that you need for something like that is going to be very different than a zero to one PM. And so when people, especially founders, say, I don't want a PM, I think it's because they're thinking of a mature city planner when they could find a former entrepreneur, a former founder, a good pioneer to build out the next set of products, or they really need somebody who's great at growth and like starting to put some of the process in, but not build it to the point of, you know, I'm a big mature enterprise company anymore.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  13. All right, so I think there's different kinds of PMs and different flavors of PMs. One thing that I really, I feel like sometimes gets lost in when we talk about, oh, I've met 1 PM. Higher for that is something that I learned at Square. We use this idea of a pioneer, a town settler, and a city planner. And that idea is like, okay, so the pioneer is a PM that's really good at zero to one. They can create something from nothing. You're pioneering into this uncharted territory. There's nothing there for you. There's not any sort of infrastructure. You're building it from scratch. You're kind of taking natural resources and seeing how you can reapply them into building what you need in order to survive and then hopefully grow. The town settler PM is in that growth stage of maturity of a product. They're really working on like, again, to use the same metaphor, I guess, you're in a town, there might be a bank, there might be a post office, there might be a school, and there might be some gravel roads, but nothing more than that. And so you have some level of infrastructure, but what you're trying to do is further grow the town that you're building out and put in some foundational.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  14. Probably need to just hire some PMs or project managers in that space. And then truly, when it's like, okay, you need a product person here is when you start moving into adjacent surface areas or different product areas with different kind of target segments of customers because now you have to learn what that customer is, what they need, and what you should be building for them.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  15. One piece of advice I always have is don't hire PMs too early. It's not worth it. There's not a need for it. And I think when founders are asking themselves that way too early, it feels like they're giving over the reins to somebody else to handle everything from like a customer conversations, the product development, the personality of what this company needs to be. And so you want to be as close to it as possible. But I think you do start bringing PMs in when one work just isn't getting done without you. Like you are that bottleneck as a founder or when people other than you are doing kind of the core PM work at scale. So design and edge are starting to do more of that and not doing some of the core stuff that they need to be doing. Similarly, I guess when you can't scale yourself in the decision making or wearing multiple hats or doing the cross-functional collaboration with folks, getting things from start to finish, that's another sign that you.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  16. But yeah, it's just something that kind of shows off your personality, shows that you care about a topic in depth and you're able to go into the details of something like that.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  17. And show your passion for that area. One of the PMs we talked about his presentation internally a lot was he went through, I think it was like an Airbus or a Boeing plane and all the, and truly just from like soup to nuts, what was the reason for this type of plane structure all the way to like what kind of bolts do they use for this plane? Why are those important? Yeah.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  18. Right. Well, it has to be well stolen. Yeah, and then you're only halfway done once you get to that point, but it does help. And I think taking some of those cues from Block, but then also just talking to senior product leads across companies and saying what do you guys test for? How do you do this? What are some key learnings that you've had was really helpful? And then we kind of went and worked with our exec team. What were the values that you really think are important? There's some skill sets that are just like table stakes for PM to have. But then there's superpowers that you want to flex into at different companies or at different roles. And so really just kind of baking that in, you want to stay a little weird. You want to stay your personality as part of this process. A good example is we still go through, we have this Mercury presentation in our interviews. And it's the prompt is very, very generic. It's like, just talk about something that you're interested in and talk in depth through to a panel about it. And what we're really testing for there is attention to detail, the craft and care, the desire to go deep into a specific area.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  19. I think it was a mix of yes, taking work that others had already done. One of my old professors used to say, while stolen is half done. And I think that's very true.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  20. Much right, it's something about being able to edit, being able to put thoughtful content in there and have like a two-pager that gets everyone. Aligned on what you're trying to communicate. It's a really important skill, especially at the senior levels, especially at a scaling growing company.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  21. Quality in writing demonstrates this ability to go in depth with something and to really put your thoughts on paper. And so there's something in there that I really want to try to do in the next few months or course and just experiment with. But we'll see how that goes. But aside from that, I think we're getting to a really good place with some of our hiring and interview process to get the right folks in the door.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  22. That led to okay, we know what our current PMs need to be able to do as we bring in new PMs. We need to update our hiring process and interview process to fit these same sort of criteria that we're looking for. So like, what skills do we want to figure out? Where's the signal in the interview process to say that these are the skills that we really value at Mercury and this person has them? So we test for things like product sense, customer and quality obsession is really important to us, analytical skills, strategic or like system-wide thinking skills are really important to us. We pretty much took what we had in that career letter and applied it to the interview process. One thing that I would love to have in the future is a written element of our interview process. We don't have that yet, but I really do think

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  23. In order to be a PM at Mercury? And what were those expectations? So we kind of took a step back and we said, all right, what we want is for Mercury PMs to strive towards building a product, building products that our customers just genuinely love. And that was really important to us. So that was one vector of the career matrix. And then the other was like the work that you do needs to have a positive impact on the business in whatever way that is. It doesn't have to be a revenue goal or anything like that, but it needs to be some sort of outcome-based impact. And then there is also work around like, can you build the long-term vision? Can you communicate that? Can you, again, we're in a regulated space? Can you work with cross-functional leaders? And so we started building out these necessarily like

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  24. The first step for us was just defining what the discipline is and what the expectations of a product manager are internally. When I started a lot of the questions that came from the PM groups are like, am I doing this right? What should I be doing? How should I be doing it? And so step one was almost just putting that on paper and making sure we were all aligned from like leadership down to an individual PM on what those expectations of the role were. One of the first things that we put together was a career ladder. It was just literally a matrix of the role at different levels and expectations. And we kind of put in what was really important to us. So we have a career letter from Mercury overall, just for everybody at Mercury that hits some of our core values. And that was kind of set the foundation of it. Like humility, low ego, those types of things are really important to us. But then what was it that added on?

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  25. I think so. And it's one, it's good to just have that recognition of, okay, here's what these folks are really good at. And when you hire a really good PM, they can make the product velocity, the quality just 10x better.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  26. In the PM rule, and so kind of the core, maybe the basics of what product management needed internally were missed, like strategic planning wasn't exactly right or roadmapping was really hard for some of these folks. Prioritization, doing any sort of goal settings, doing deep customer research wasn't necessarily part of what they've been trained for or had gotten experience with. And so they kind of struggled with a bit of that. And I think in hindsight, we should probably have done the official transition to the PM role a lot sooner. But, you know, hindsight's always 2020.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  27. Single project that's kind of going out the door, it requires design and engine then to take on a lot more responsibility, which means somebody's doing the PM duties, even if you don't have a PM. But then that means they're not doing their engineering or design responsibilities. And so for, I think, for Mercury, that kind of started breaking way before the 200 or 400 employee marker that probably broke under the 100 marker. And so what they had was generalist. They hired quote unquote like these business lead titles. And those business leads started doing those cross-functional collaboration meetings, making sure everything was kind of like the eyes were dotted, T's were crossed to project management pieces of the PM duties. And they started becoming like product managers, so to speak, within the company. And then they officially changed titles about two years ago, I think. So a bunch of those business leads became PMs. The problem with that became they weren't PMs. They didn't have experience.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  28. One element that scale it's just there's so much going on, and a single PM, a single CEO couldn't handle that kind of scale. We have three co-founders, but even at some point, that scale becomes too broad for 3 PMs to handle. And I think there was like one, the bottlenecks started popping up. So if every decision kind of depends on these co-founders to make every single call, things just slow down to or even halt until they're available again. The other piece was complexity. We were starting to not only scale, but just grow in complexity. And when you think of like fintechs, you have a lot that you need to work with. You have a lot of partnerships, cross-functional collaboration you need to do. We need to work with compliance. We need to work with legal. We need to work with risk. We need to do all of these checks before a product even gets launched. And so to take things from like soup to nuts on every

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  29. Piece of it. I do think it's hiring amazing engineers, hiring amazing designers because as you scale, those are the people, the disciplines that you really need to build your solution in a software product world. And so having those types of folks that have that product obsession, have that product mind already there makes me excited to join companies that hated PMs or had a negative reaction to this idea of a PM because they already do the product role. They already have that like implicitly as part of the way that they operate. They have these autonomous teams that are able to make local decisions in their product surface areas. And so they know kind of they have this intuition and they're already close to the customer. They're already close to how to build it. And I think that's what made Mercury successful at the start of not having any PMs. I think early Square Days, it was the same exact story.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  30. Think the crux of it comes down to the founders and the founders are your original PMs, right? I think whenever I talk to any small seed stage company who's asking, should I hire a PM? I'm like, absolutely not, until you cannot do the job anymore, you yourself should be the PM, the co-founders, the founders, they need to be that. And I think this was true even at Square. I guess I got lucky with some of my past experiences being at places that took product seriously or the kind of the work that product does and the intentionality of making product decisions. It doesn't matter that there wasn't like a PM title necessarily at the company, but you need to be as close to the customers as you possibly can. You need to be as close to the solution that's getting built. And in that early days, in those early days, the founder needs to be that PM. They need to take on those duties. I think what was kind of, you talked about like what was the map.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  31. So, yeah, so two years ago, no PMs at Mercury, or no one with that official title. There are still people doing the PM duties and having those responsibilities. And then I joined about a year ago. So I think they were in their, you know, what was the first set of learnings from that first year of having PMs and then me joining and kind of doing a bit of revamping of the product discipline internally.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  32. Now we have about 30 p.m. across the company, and I think it's split between junior and more experienced PMs, but it's about more than half are senior PMs with managers baked in there somewhere.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  33. Prior to two years ago, there were no PMs at the company. And I think at that time, there was probably close to 400 employees across Mercury, I'd say at least half of them were in some level of like the R&D role, so engineering design, those types of core roles.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  34. Absolutely, Lenny. We've heard so many forest stories of multi day outages from even just a handful of bad records. We are laser focused on integration reliability to help teams end all of those distractions that come up with integrations. We have a built-in validation layer that stops any bad data from entering your system, and one schema will notify your team immediately of any data that looks incorrect.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  35. Yes, so we just launched one scheme of file feeds, which allows you to build an integration with any system in 15 minutes as long as you can export a CSV to an SFTP builder. We see our customers all the time getting stuck with hacks and workarounds, and the product teams that we work with don't have to turn down prospects because their systems are too hard to integrate with. We allow our customers to offer thousands of integrations without involving their engineering team at all.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  36. Organizational structure is really important. One thing we learned was having new product areas, new seedlings being too close within the true org structure to the core banking or payments or mature products made it hard for that new product to even grow.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  37. Just so many different flavors of what a product manager is. We use this idea of like a pioneer, a town settler, and a city planner. So the pioneer is a PM that's really good at zero to one. Settler PM is in that growth stage of maturity of a product. You're in a town, there might be a bank, there might be a post office, but nothing more than that. And then a city planner is a PM that's really good at mature products. They have the city

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source

  38. The bottlenecks started popping up to take things from like soup to nuts on every single project. It requires design and engine then to take on a lot more responsibility, which means somebody's doing the PM duties, even if you don't have a PM.

    2025-01-12 · Lenny's Podcast · How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square) · IDENTIFIED FROM THE TRANSCRIPT · source