YouSaid · the spoken record

Rosalind Brewer

lines on the record: 38
first: 2023-02-02
most recent: 2023-02-02
sittings or episodes: 1
sources: podcast

Every line below is reproduced as it was said and linked to the record it came from. Nothing here is summarised or generated. Directory · Search · Corrections

“No, I would not. I really, truly think this is the culmination of everything I've done in my life is coming to bear right now. This is what I want to do. We're being very intentional about impacting medically underserved communities. That's important to me.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“Know it's interesting. If I could describe my dad, my dad would define my success as what I did in throughout my education. My dad was at father that showed up to everything. If I was getting the yellow ribbon and not the gold ribbon, he was still there rooting me on. So he really knew who I was as an individual. We talked about that a lot. He passed away six weeks before I finished Spellman. We had conversations. He saw something in me and he let me know that. So I think he is looking down. I think he kind of knew something good was going to happen. My mom definitely lived through a good part of this. And then my siblings are sharing in the excitement in our family.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“So, really, what I do is I take a picture of it and I send it back to my team at the office and say, I wonder why this is happening, right? Because usually it's a decision we've made that is causing something to happen. Nine times out of 10, it's something we've done versus what the store has done.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“It depends if I worked out that morning, no, because they don't recognize me, but sometimes no, sometimes yes, and sometimes I can hear them say that I'm in the store. You know, I can hear them. Chatter”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“Glad you asked me that question. I believe our customer experience model is stronger. I think that when you walk into a Walgreen store, you may not have this happen to you every time, but I think you get a nice greeting from our cashiers. And I think our pharmacists are second to none.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“I do, you know, most recently there are members of Senate that are primary care physicians, and so I know who they are, so I meet with them regularly because they understand us best and help us carry the message throughout.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“First and foremost, I would love to see our pharmacists to operate at the top of their license. And so for them to pass legislation that will allow pharmacists to both test and treat so that there's not a second step in, you know, just imagine a mom who has to take a child out of school and take them to pick up a prescription only to find out that the child is still sick and go back to the doctor. So if it's an ear infection strep throat, we can do a test in the store to figure out and then pass on the prescription and the recovery period is smoother.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“You know, I find quite a few teachable moments for both of us. You know, I try and bring the real life experience of healthcare to legislation so that when the right decisions are in front of them, they make great decisions.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“You know, I would have to say being African American, I think that it is still an issue in our environment to accept people of different races, more so than it is gender. I think I've seen a lot of progress with women in corporate America, and I'd like to see more progress with people of color.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“Disappointed? Well, I'm more disappointed than I am surprised. I'm not surprised because I know what it took for me to get here and I know the trials and tribulations that I've been through. You know, I'm not quite sure of a lot of people would want to withstand that. But I would tell you that the disappointing part is that this is just totally ridiculous that there's only two of us. I think it's going to go beyond mentoring and sponsoring. It's pipeline filling the pipeline effectively, getting people of different races in operating roles and having the confidence that they can do it because they absolutely can.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“I hope that people can talk about the opportunity they had to work at Walgreens. I was that person that was low on the totem poll that needed to escalate. I hope that people can talk about what their experiences were as an employee”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“One is affordability. The cost of higher education is escalating. And so I would say that affordability is one of the issues. And then second, if I look at this point in time right now, we have what I will call the pandemic teenagers attending college right now. And they had a lot of social and emotional impacts. And so many college campuses are addressing that with increased counseling because it's real.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“I really advise people as I'm mentoring them to look at these roadblocks as opportunities because you're going to have them. And sometimes I get a little frustrated because some will, you know, people that I mentor believe that this is like a conveyor belt, like it's just easily going to happen. And sometimes you have to look at, in my career, I took probably three lateral jobs and probably maybe even more setbacks financially just to get the development. You know, like I said, I left Kimberly Clark as group president and came into Walmart as regional vice president, but it was important for me to learn a new skill set. And I hope that this generation is patient enough to make those decisions.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“And I actually don't do it. The thing I haven't solved though is sleep, and I think that's our biggest opportunity. If I get sleep down, maybe I can lay off of the supplements a little bit.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“Exercise a lot or what? Yeah, well, first and foremost, you know, like I said, my health exam is tomorrow morning. I'll be heading back to Chicago to get that done. So I take care of myself in that way. I like supplements. So, you know, I take my vitamins daily, and then I will tell you that I work out three or four times a week as best I can. And so I make it a priority for sure.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“Know, I think the biggest surprise to me was how complex healthcare is and how unfortunate it is to try and manage personal health in the health systems that we've set up in this country. And it's perplexing. I think that this marketplace is ripe for disruption and I'm sort of drawn to transformation and disruption. So I became super excited about it once I began to peel back the understanding of the business.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“Actually, I had that conversation with Kevin first. It wasn't pleasant I think the board was a little surprised, but we made it work.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“I say, I think about it for a minute because I really, I was enjoying Starbucks. I wanted to be there and didn't really think of myself coming back into that level of retail, but it was the pandemic. And there were so many people dying at that point and people who were adverse to being vaccinated. And I knew for sure because I follow the science on things. My background is in chemistry. And the science just screened, you know, that if a vaccine became available, we could curtail this death.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“Oh gosh, you know, really just a simple pike, which is a black coffee, is still very popular at Starbucks. Co beverages are really trending.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“I think it's two things. I think it is definitely quality coffee, it's customized for all drinking pallets. I also think that it's their coffee practices along with the baristas in the store. I think the baristas are top notch and really interact great with the customer.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“You know, I was a tea drinker at the time, so that was interesting. And Seattle wasn't in my plans, but I did, I fell in love with the brand and the company. I saw a great opportunity for to help the company operate a little stronger.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“No, actually, I made the decision to leave Walmart stores, and I was on the board of Starbucks, and I had taken the board seat as I was leaving Sam's Club, and so I had attending a board meeting in Howard Schultz and Kevin Johnson approached me to become the chief operating officer.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“Well, a lot happened in the first five years where I ran Georgia, the Southeast, then the east coast of Walmart stores. And then I was a candidate for the Sam's Club job.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“On the first call, I said no. Probably the first, second, and third call, I said no. Initially they were speaking to me about a job in human resources, and I really don't have that skill set. And so once an opportunity came about that had a P&L to it, I joined the company. And I was a group president at Kimberly Clark, and I took a VP regional job to run the state of Georgia.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“So I started off in long range research as a chemist. I was an organic chemist, and I had interned my summers at General Motors. And so I worked in chemistry there. I worked in analytical chemistry, moved into organic, worked in polymer science, and then I worked on one of the businesses. I got a chance to join the M&A team probably about six years into my career. And at the time, it was when Kimberly Clark was converting itself from a paper company to consumer products company. And we acquired several companies and I got to run one of those companies and I just stayed on the business side after that.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“I majored in chemistry, and I thought I had always been pretty decent in the math and sciences, so I just did what I knew what to do. And I thought I'd either go into medicine or engineering. And actually, I was recruited away by Kimberly Clark to work in long-range research as a chemist. I'm a director.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“Well, I chose Spelman because I grew up in Michigan, I wanted to do something a little different, get out of the cold weather, but it was also a chance for me to be at an institution that I thought really reflected me, who I was, and what I wanted to do. And I think also too, I mean, I got a scholarship, and so that was helpful being at the time there were four of us in college. And so I was actually pursuing support at that time.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“So, both my parents are deceased, but my parents worked in the auto industry, and so my dad eventually worked as a member of management, and my mom worked in hourly labor.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“I'd have to say it's in our cosmetics area. And then in some of our durable medical goods, some of our take-home testing and things like that are very nice margin items.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“I will tell you actually it started at razor blades because that's such a high ticket item, but it's a lot of cosmetics, but really what happens is that they take advantage of what I would call the elbow move and they just come in and swipe a counter. And so it's just a matter of categories now almost and not just particular”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“So, you know, this is a national problem, and this isn't random theft. This is organized crime. And, you know, state legislation has put guidelines on how much the theft that you can steal before you're convicted. So it's a $1,000 limit. But we have been partnering with other retailers and sharing our camera feed. I know some of our partners here from Walmart are here, but we are all part of an organization that's coming together that says if we can put our camera feed together and tell that that person has been in our store, in their store, and the numbers are higher than 1,000. So we've been able to impact these theft rings most recently.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“We see both on the younger end of the spectrum, it's those looking for development or fill-in job while they're in college and doing something otherwise in their lives. And then the retirement community is a very rich environment for us to recruit from.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“There's a lot of turnover at the hourly level. I will admit. But as we have these conversations, it's becoming less about pay and more about their lifestyle and what they want to do and progression. And so what we're encouraging is that work at a Walgreens store and you can become a shift manager and escalate. And that's really what they want to think about as a career and development.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“Know what we're seeing at Walgreens is that we created an expanded relationship. It did start with immunizations, but now people are very deliberate about their flu shots, and so they're still getting COVID shots today, vaccines today, and they're getting flu shots in combination. Our retail business, if you look at our prior earnings, is up and performing well, especially as we transition into healthcare. The front of our stores are picking up.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“So, I think it's two pronged. One is that yes, obesity is a big problem, but I think it's negligent, but it's not intentional. I think people are confused about the cost and access of healthcare. And they think it's going to cost them a lot. And when people have variable employment, as we've seen across these last several years, is that they're not quite sure what their insurance will cover and not cover and what their out-of-pocket expense will be. So they avoid going to the doctor. And I think that is something we've got to bring clarity to, which is why the digital side of healthcare is going to become very important so that we can all look at our mobile devices and understand what's going on with their bodies.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“I'm not a doctor, but I will tell you that we are all going to be responsible for our health both financially and managing our own care. And to get a physical every year is a good database for you, a baseline to build for yourself because it's going to fall back on you. You need to know more about your personal health so that you can interact effectively with your primary care physician.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“That's correct. So we are purchasing, we just purchased Summit Health in the New Jersey New York area, and now we're one of the largest primary care physician practices in the country.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source
“So, first of all, we've been, Walgreens started in 1901, and when you think about drug dispensing, it's critical to all of us at some point in our lives. But one of the things that's very clear to us ending the pandemic or in the middle of a pandemic, we realized our relationship with our customers and our patients was so much more critical. We delivered 70 million shots in arms during the time of the pandemic. But the relationship just went to the next level. Pharmacists have always been consultants with customers and patients and you will see your pharmacists 10 times more than you see your primary care physician. But the idea of having a primary care physician interacting with the pharmacist is the way of the future. And we will need that ecosystem around us.”
2023-02-02 · The David Rubenstein Show · Rosalind Brewer · IDENTIFIED FROM THE TRANSCRIPT · source