YouSaid · the spoken record
Ruth McCarthy
- lines on the record
- 48
- first
- 2015-11-20
- most recent
- 2015-11-20
- sittings or episodes
- 1
- sources
- podcast
Every line below is reproduced as it was said and linked to the record it came from. Nothing here is summarised or generated. Directory · Search · Corrections
“I absolutely think you do, and I totally and completely reject the notion that somehow technology will be so easy it'll just be everywhere. I don't agree. I think I could easily imagine how in 20 years time we could have a profoundly disadvantaged and dislocated and completely without Internet is absent from in their lives, even in a hyper-connected, super smart city. So that's one thing. And secondarily, I think we won't have people to do the jobs. I don't think we will have an economy because I think unless we put real attention into both filling the gaps that we have right now in the digital sector, but also enabling to Russell's point as big organizations to be able to shift to enable us to keep that value. And I don't mean that just us locally here in the UK, but just keep the value in this society. Then we're going to be in a right old pickle.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“To me, that's the really exciting thing given those blind spots that we've talked about, but also given the monumental stuff that Silicon Valley in the US has achieved, if you kind of go, okay, they've achieved that with the handicap of those blind spots. What could we do if we overcame those? What could we do if we got the other 50% of the planet on board? That's the exciting bit. And parochially, that's the opportunity in the UK is to think a bit differently about this kind of stuff.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“I like whipping them up a bit and I think I'm lucky I've got a bit of a voice and sometimes I can take a position which means then it might just in some small way encourage somebody else to have a conversation or whatever whatever whatever I'm not really depressed I think we've got a massive opportunity but I think it won't just happen we have to grab it and change it”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“Politicians answer, but I don't care what they make as long as they make it in a different spirit. So I would like the values of it being for everyone, being diverse, including women in the design process in a completely different way, not necessarily thinking it's got to be an effing unicorn, just starting from a different point.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“I'm excited. It was a big deal in my family, my brother and I were completely obsessed, my brother particularly and his now two little boys are also really obsessed and they say very casually things like, you know, one, two, three were never very good were they, four, five, six, they were the really good ones. I think, that's interesting. That's come through”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“Written down constitutional defenses against breaches of privacy. We kind of have centuries of habit and tradition and somewhat codified into law. And again, one of the reasons we've surrendered so much privacy is we had a generation of legislators who didn't understand what they were agreeing to basically”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“I'm surprised because I always thought that we actually pretty private pupils. And I think that placing classic implicit caricature of what I imagine is kind of reserved and sort of hierarchical and all of those things, which is why you sometimes find the extreme left and the extreme right uniting on these issues, as you do with many things. But I think it's a universal human truth. So we're on, yeah.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“And I think it's really interesting. There was another column this weekend, a funny writer called Giles Corrin, who was writing in a very brief comment, basically saying, oh, no one cares. Get over yourself. No one cares. They're not looking at you. And he was being provocative clearly, but regardless of kind of even interaction with organizations, I think we will really, really look back and say, hold on a minute, something has profoundly shifted if we are accepting that there needs to be a blanket surveillance of us all, which is what we are going through Parliament right now in the legislative process. I don't know if it's the divining moment for the next five years, but it feels pretty important.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“The biggest issue of the next 10 years easily. Because how are you going to, if you don't trust the organization that you're being asked to interact with, eventually you're going to stop. And there's going to be huge issues and data breaches and blah, blah.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“And I really remember having a long discussion about 15 years ago, and I would really love a microchip in my wrist that just did all a lot of stuff. I had a very bad car accident and I have a lot of paintles I have to manage in various different bits and pieces. And I'm really looking forward and I'm sure they'll crack it to either something internally in me or a wearable that would mean I didn't have to think about the drugs they would be able to start telling me about the drugs. That'll be neat. It's coming. It's coming for sure, right? It's happening.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“I have bought every smart watch for the last 25 years, I have to say. And the iWatch is the first one that almost works. So I'm kind of very excited about the next version. It's one of my obsessions. And again, I think it's one of the things that hopefully outside the US we might get to think about is how you interact with the network and with computers in a way other than just touching a shiny screen and wearables and talking and those kinds of things feel like interesting places.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“Normally I've got my covert on. Do you know about B covert? So it's beautiful jewelry that kind of you can set up to do stuff. So I have a bracelet and you can set it up just to buzz you if you get a text or a message or a whatever or email from a particular set of individuals. So I might have Russell on Red Alert. So we'll just buzz discreetly. I don't have it on today. So that was a very long answer to your question.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“A future learn, actually, I think they have that kind of second or third mover advantage thing, or they knew that was a problem when they started. And I've got much better conversion rate. But yes, I mean, that... But that's one of those solvable problems. That's how digital lets you iterate. I think that will get solved. The bigger question is kind of what role does it play within a larger education kind of store? It's not going to replace every form of education. So how does it fit?”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“Well, I'm Chancellor of the Open University, which is, as you may know, one of the largest universities in the world and was started on the premise that anyone can learn from any background anywhere, always with a tutorial and a person at the other end of an email, a phone call, an electronic something now. So they're really interesting and what the Open University would say is we want to be playing around in MOOCs. We started something called FutureLearn, but the key thing here is converting people to make sure that they take that next step in education. I mean, some people might not want to and they're an amazing resource, but as you know, I think that it's working out what that kind of chain of activity is so that the individual gets the learning experience that they really want.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“I have to say it's just a language problem. The fact that the killer robots from space have the same word as the cute gadgets that you can play with and the potential future delivery things is just a problem. If someone can sort out the language so that we're not all talking about the game.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“I mean, they're obviously amazing the projects that you see with drones are dropping food into places that would never normally have it in the middle of South Sudan or wherever, the extraordinary things that they can do. They don't particularly float my boat if that weird mixed metaphor.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“San Francisco At the radio a lot recently because Chancellor George Osborne has announced this infrastructure commission. Good idea. Long-term thinking outside government, an independent group of people that will think, what do we need in 2030? Is there a mention of digital? There is not. I rest my case.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“Down and also, but again, the principles and some of the models in there absolutely could transform all sorts of communities and provide work in lots of interesting ways. It's just right now they're not geared for that kind of world.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“It is, I would say, but it is doing in very, very small pockets. So central London, big tick. And I live in central London and I'm lucky I'm rich. So big tick for me, but to Russell's point, if you're living anywhere that doesn't have broadband, which is quite a lot of this country, I think thumbs down.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“And it's hard to get in classic VC terms, it's hard to get a big exit in the UK or in Europe. And the fact that there have been as many as they have with the reduced amount of money that goes into it is testament to there are people here who know what they're doing. But also there should be other ways to succeed. Both financially and in social impact, and that kind of thing, just positing other possibilities is a start.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“Right. And an alternative worldview, and also, I guess, the model for success, right? I mean, there are certainly success stories throughout the UK and Europe, but sometimes those get overshadowed, I think, like you say, by the Googles and Facebooks and you name it”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“And we can't just, we must provide as bedazzling a future that means that when Google comes and says, I'm going to give you X billion for your very small startup based in East London, people say, actually, you know what, I'm going to try this one over here. And that's a really hard thing to do. And says she, who got off of one of those checkbooks and took it. So I fully wreck it when it wasn't from the US sort of. But I think that this is complicated stuff, but we haven't really, to Russell's point, presented an alternative worldview with compulsion.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“And as Martha says, I think in the UK we have been too bedazzled by the model of startup VC valuation, that kind of thing. There are other ways of transforming the world with technology. And some of them, in order for the UK and for Europe and for everywhere that's not the US to be good at them, they have to investigate some of those other models. We can't just replicate the effect of decades of defence funding and Stanford.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“And again, it's sort of diversity all the way up and down the stack. It's kind of fractal. It's not just the diversity of the people you employ, but the diversity of models. And at the moment, there's a kind of, I mean, maybe you don't get that impression, but I think Martha and I are both really excited by technology. And I definitely believe that software will eat the world. It's just it won't necessarily crap out kind of rapidly free market kind of Silicon Valley cronyism. You know, there will be other models that will emerge from networks and software and those kinds of things.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“Maybe some commercial impact, although that's arguable, but it certainly doesn't necessarily not necessarily equal social impact. Sometimes it might. So I just think, come on, come on, we've got to find some different measures because that's just really boring.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“Well, you know, I think it's more to me about, we started off talking about how can we manage the blind spots to use Russell's phrase. And I think I feel just sort of upset when I think that we're replicating too much of other people's technology systems. I get a bit of a bugbear about the word ecosystem. I'm not really sure what that means. I think we've ripped that from the West Coast, probably actually just from San Francisco, and that might be the only possible ecosystem in the world. Who knows? But I think we should be creating some new ideas and new veins. So I don't like unicorns. I found an absolutely brilliant poem by the British writer Angela Carter the other day called Unicorn. She wrote it in 1965. It's really seedy and absolutely brilliant. So anytime I hear the word unicorn, I'm going to give this poem to the tech gazillionaire sitting in front of me and just say, stop it. For me, it's the fact that we are still monumentally bedazzled by valuation. And I just find that upsetting because valuation does not equal, it might equal.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“Was the two graves, so we have a grave from 3000 BC, which was the grave they found that they thought were men that actually were women buried with tools and with small bows and arrows for their smaller frames. And I mocked up, let's say, what would the grave look like from 200, what was it, 2,200? And it would be a small bones with a USB port. So that would be the digital. USB sticks, so that would be the digital grave of the”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“A majority of them. I just think that's a huge enormous opportunity. I think that if we could be a bit more imaginative, as I said, if we could think about how can we get even a portion of those 800,000 women who are currently unemployed into some of those tech jobs that are currently unfilled, we know that it takes anywhere between six weeks and 18 months to get to be a relatively good either. Software engineer or architect or sysops, whatever, it's not out of the wit of a woman to imagine that out of that 800,000 could be more women into that army. And the reason I just used a bit of a device was because I'm sure you know, 3000 BC, they've discovered lots of nomadic tribes across the plains between Mongolia and through to the Caucasus and all around the top of Northern Europe. And they thought for ages that all these people, the bones that they dug up were men, but then they realized through new bone density technology that they were women. So the women had been the ones firing weapons and with the tools. And if you were to think what the tools of the future are.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“But I think we have a very, very, very serious skills challenge. That's why I'm getting energized by the fact we're a small island. I looked up the population of Greater Tokyo recently. It's 55 million people. And we're just over 60 million or whatever we are. Basically, we're a huge Asian city, and yet we've got a bit of a bigger landmass. We must be able to make the ambition that we'll be the most highly skilled, otherwise I fear for our economy in the future, not like five years, but 25 years. We've got profound gaps in data scientists, profound gaps in all levels of the skills chain. So that's why I really think it's important we keep banging on about this stuff.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“But again, that should be a thing, hopefully, with the NHS. And sometimes repeat the rhetoric of big data, etc. But they don't have actual data scientists inside their organization who know how to take aggregate data and make it usable without giving everyone secrets away. That partly will just be a generational shift. But if we accelerate that, we'll get a lead. And UK medicine and science and research will benefit from that.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“Right, because there are silos of information. And in health especially, if you can kind of look across massive amounts of data, outcomes for health, forget payment, et cetera, which is another area, but just making people healthier”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“I think it's really interesting. I think the rhetoric here, and I've been doing a little bit of work in Health through.everyone recently and the things that I've heard from lots of different people I've engaged with is, oh, but you'll never get anything done because we haven't completely screwed up bureaucratic health service. Not that they want it to be privatized, not at all, but just that there are ways into it and the roots are hard. So it's interesting that you say the same rhetoric comes from the other”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“Register that interesting case people think I'm being overly unobjective, but I think they are agreed that it is agreed that that's been a hugely important device for creating startups and for creating a new wave of public-facing organizations.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“Actually, there was an amazing talk I saw recently about the combat of MIT where you're going to be followed around by your own temperature. I would add to also open data UK arguably has been a world leader in open data. The government did a big push about five years ago and a lot of stuff got freed up. It needs that push needs to continue. It's sort of patchy because now some of the things are getting a bit buried and departments are being a bit more difficult about it. But the Open Data Institute founded by Tim Berners-Lee and Nigel Schabbolt has really pushed this agenda hard. I'm biased, I should say I'm on the board, so I feel like I should.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“a huge, certainly in the last 20, let alone 15 years that I've been working in this sector, the shift from you work in what to everybody wanting to be part of this is phenomenal. So that we have that to our advantage. We just got to keep betting on the right bits of it.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“There are lots of examples of small, probably quite scalable if they had a bit more fuel and funding, whether they're app-based initiatives or whether they're more the tools that are helping the frontline services be delivered better so a bit more kind of hidden B2B kind of services. For an example, I saw a really smart little app the other day that helps homeless people strangely actually quite a lot of homeless people are using text message and smartphones, constituent group to exactly to Russell's point if you can design for them and their experience of sleeping rough can be profoundly better because they can find somewhere where somebody might say this is a heated room that you can sleep in tonight as opposed to just being freezing on the street. So there are lots of small examples and there are some bigger, more community-wide examples. So I think everything's happening actually. I think that's the exciting thing about this country.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“So, this gets me to one of the other topics I wanted to cover. When I think of England and the UK, I think of this great history of manufacturing, which, like the United States, I assume I think has gone elsewhere. And so outside of London, there must be, there are large communities of people and maybe Martha, this is part of what you're describing, who it's hard to get work. The work that's available is maybe not kind of the sort that can support a family on a kind of long-term basis, but is technology being put to work in different ways and digital tools in those communities that we can look to to sort of use as an example that maybe we can follow.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“Will transform how we serve everyone Because it's relatively easy to build a food delivery app for someone who lives very close to you and has got lots of money. It's that kind of, that's part, I think, of what will take the next leap is how to serve people who aren't attuned necessarily to the digital kind of revolution.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“No, they're not using the internet. They're just either not able to because they're not connected. They can't afford to. There's no way they could afford a smartphone. And ironically, and this is why what Grussell did in GDS Government Digital Service was so important, because they're also the heaviest users of government services. So you can call them that double trap where government isn't able to make the next leap because we've got this pocket of people and they're not really in a pocket. It's like a huge big bloody rip who still are completely dislocated. So sorry, something I really feel like that's one of the key parts of if we're going to make a proper leap jump forward. We've got to think about a whole network of inclusion including everybody.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“Not everyone's. Not everyone's still 10 million adults in the UK, a relatively small country, who cannot do four things online that we know are the kind of most basic benefits to being on the internet. And that's nearly 20% of the adult population.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“happening on the ground that could be small projects I'm about to go to Croydon after this which is a borough of London where we're launching a project to try and help the whole of Croydon use technology in a really deep way and we've got really interesting combinations of people coming together from cafes to football stadia to the local council there's lots happening again I just think it needs sometimes to be brought together in a more coherent vision and mission and so I think there are now more organizations trying to do that than ever before and I'm confident we can give them fuel and a voice and perhaps the can be one of those voices”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“Work with some corporates to think about how we could encourage the currently 800,000 unemployed women in this country to become part of the 600,000 jobs that we need to fill in the tech sector. So we're working with a couple of corporates who are interested in how we could give more specific mentoring, training and help to some of those 800,000 to fill those tech jobs. So join up the pieces in a new and interesting way.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“There's two areas we're going to initially focus on amongst some of the other things we're going to do it. Everyone, and the first thing is to help. Encourage women to start their own tech based organization, either for profit or not for profit. And we're going to do that by having some big matchmaking events where we get people who are already running things that might need more money into them or people that are already running things that might need new skills. People that are running things that are looking for women to come and work in them. So we're going to try and put together people in an interesting and a different kind of way. So that's the first thing I'm going to do. And the second thing we're going to do is we're going to”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“Well, I'm an optimistic person, and the great news is that here in the UK there is a lot happening. It just, I think, could do with some fuel, a bit more coordination and probably a bit more funding. As you said, I'm launching.everyone. It's a public value organization, creating organization And we are going to The UK one of the best places to work as a woman in technology in the world. One of our first landmark projects Watch this space for how we plan to start.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“Well, and certainly in Silicon Valley, it's not a different picture there at all, and people are trying to examine exactly how and why. We've gotten to where we have. But more importantly, what can we do to move things forward and improve the situation as it stands?”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“There were many women involved, right? Absolutely. Absolutely. There's an awesome woman here. You may know her called Stephanie Shirley, Stevie Shirley, and she ran a programming company in the 70s, all women, all working from home, and all working on huge government contracts Polaris submarine, black box for Concord. So something happened in the 80s and the 90s that sort of absented women from the development of the technology. And I think that's incredibly important and upsetting.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“Well, not all of it. It would be churlish for me to say I founded the tech sector depressing and upsetting on every level because I have loved working in it and devote my life to it. But the aspect that I feel most profoundly surprised by and baffled and yes, frankly upset and depressed is the gender balance of the technology sector. As you will know well, it's pretty bad, right? There's a whole new establishment that's been created and I would argue it's a new establishment that has replicated the old establishment to a degree that those of us that were quite early into the dot-com boom and then bust here in the UK are probably surprised by because it felt as though things might be different.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source
“Eggs, bacon, chips, and beans, too, I suppose. But welcome to the podcast, and thanks for joining us. So, Martha, let's start, and I don't want to start with this being a real bummer, but you said recently that at least part of the tech industry you are finding very upsetting and depressing. So I want to know what you mean by that.”
2015-11-20 · a16z Podcast · a16z Podcast: London Calling for Tech Done in a Different Way · IDENTIFIED FROM THE TRANSCRIPT · source