YouSaid · the spoken record

Saurabh Tiwary

lines on the record: 17
first: 2025-06-26
most recent: 2025-06-26
sittings or episodes: 1
sources: podcast

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“All right, listen, this is incredible. Google's an amazing partner. Thank you so much for coming on, Saurab. For more insights, check out Google Clouds, The Future of AI, Perspectives for Startups. Tons of predictions, real world examples and startup advice from 23 AI leaders. Get some great ideas in there, some great techniques, some tactics, some strategy. goo.g-le slash future of AI to read the full report. Thanks again for listening. Go to this week in startups.com slash basics to see all our basics. We got legal basics up there. We got accounting basics. And now we've added AI basics because this is the fundamental feature that's going to drive startups and commerce and our lives over the next decade. Thanks so much for joining us and we'll see you next time.”
2025-06-26 · This Week in Startups · Multi-Agent AI, Open Protocols & Startup Acceleration with Saurabh Tiwary | AI Basics · IDENTIFIED FROM THE TRANSCRIPT · source
“I just love this idea. So I saw somebody had connected. I'm not sure which programs it was, but a co-pilot for a developer with either Figma or Canva or something. And the two of them started talking to each other. That had to build a lot of glue to make this happen. And this is pre-standards. But they got the two of them talking to each other where Figma started or Canvas started designing a website. The coder started building it. And they were going back and forth, essentially talking to each other. And you could just watch them work. Pretty interesting.”
2025-06-26 · This Week in Startups · Multi-Agent AI, Open Protocols & Startup Acceleration with Saurabh Tiwary | AI Basics · IDENTIFIED FROM THE TRANSCRIPT · source
“Watching the path in which a customer navigates your store and then finding out where they're frustrated or on the back end where they're trying to figure out how do I find taxes and file my taxes, it's going to be incredible for engagement on these products and then even getting to the product development team. Hey, by the way, these are the three times and here are the paths where customers are most frustrated with your product Here's how to fix them. And then eventually Let's talk to the UX agent. Let's talk to the developer agent. Have them suggest a fix, and then human and a loop it, somebody puts the bug fix in. I mean, can you imagine the world we're going to be living in in 18 months?”
2025-06-26 · This Week in Startups · Multi-Agent AI, Open Protocols & Startup Acceleration with Saurabh Tiwary | AI Basics · IDENTIFIED FROM THE TRANSCRIPT · source
“It reminds me of my early days in tech support where I had somebody on the phone when I was in PC support in the late 80s, early 90s. And I said, okay, you know, we're installing this on Windows. Just click any key. And the woman said to me, I see a spacebar. I see a control key. I see an enter key. I don't see an enti. And I said, oh. That means you can pick the key of your choice. Like, so let's hit the space part. Said, that's incredibly frustrating if you want to be to click the end key. Why don't you have a key marked any? And I said, you're 100% right. But just coaching on those things.”
2025-06-26 · This Week in Startups · Multi-Agent AI, Open Protocols & Startup Acceleration with Saurabh Tiwary | AI Basics · IDENTIFIED FROM THE TRANSCRIPT · source
“Be fascinating to be putting these data sets together and then just getting coaching. The coaching piece of it to me is so interesting.”
2025-06-26 · This Week in Startups · Multi-Agent AI, Open Protocols & Startup Acceleration with Saurabh Tiwary | AI Basics · IDENTIFIED FROM THE TRANSCRIPT · source
“We started a couple years ago where different sales training software started to incorporate AI, started listening to video conferences, and then coaching people. Hey. This other agent or this other account executive was doing a great job asking these questions. You might want to incorporate those. And to have an agent then go correlate, hey, here were five calls with potential partners, customers. These three actually followed through and bought the product. These two didn't. We're going to look back on the phone calls and the emails and we ping Gmail and we ping Google Meets or Zoom and we put all that together. Here's why we think we lost that customer. Or here's the customer support calls. Here's the tone of their voice and the despair they had and the frustration they had with your solution, again, back to multimodal here.”
2025-06-26 · This Week in Startups · Multi-Agent AI, Open Protocols & Startup Acceleration with Saurabh Tiwary | AI Basics · IDENTIFIED FROM THE TRANSCRIPT · source
“We don't want a changing password. Need to change the passwords, you don't need to change people's social security numbers. In fact, you don't even need to look at that. We'll keep it high level when we're looking at this system a year or two from now, what will success look like for you and for the standard? What will success look like? What will common tasks that have been accomplished? And then what do you think is going to take more time?”
2025-06-26 · This Week in Startups · Multi-Agent AI, Open Protocols & Startup Acceleration with Saurabh Tiwary | AI Basics · IDENTIFIED FROM THE TRANSCRIPT · source
“And they'll have to be some permissions here. So there's a whole layer of permissions that will need to be granted. You know, just like if you invited somebody to collaborate in a workspace or a document, if you're using a Google Sheet, you might invite somebody from another organization to it and you approve it. This will have to happen between the procurement departments and the billing departments between companies. But they're not going to be sending money. That's in the future. And if they do, a human would be in the loop. So maybe you could talk a little bit about the concept of human in the loop here. And is that part of the standard where it says, hey, you know what? This seems important. Human in the loop time.”
2025-06-26 · This Week in Startups · Multi-Agent AI, Open Protocols & Startup Acceleration with Saurabh Tiwary | AI Basics · IDENTIFIED FROM THE TRANSCRIPT · source
“These are chores that humans really don't like to do. Nobody likes to look up stuff. I mean, in the old days, you Have to send somebody down to, I don't know, the files in the basement to go find the invoice, pull it, bring it upstairs. And there was a runner who did that. The equivalent here is, I think, pretty clear. Clerical work, chores. They're going to go away. And that frees up humans to do whatever the actual business of that business is, the more important high-order bits. Yeah?”
2025-06-26 · This Week in Startups · Multi-Agent AI, Open Protocols & Startup Acceleration with Saurabh Tiwary | AI Basics · IDENTIFIED FROM THE TRANSCRIPT · source
“This is critical if we can get the entire ecosystem to support a standard than if in this hypothetical example, I don't know, we have a billing agent that goes and checks invoices, in which ones have been paid, which ones haven't been paid, it could ping Salesforce and say, well, who's the accounting executive here? Let's let them know that this hasn't been paid. And then who's the customer and who's the support person at that customer? Let's ask their agent to check. Hey, has invoice number one, two, three, four, five, six, seven been paid or not. Do you have that? You could go back and say, yes, it's been sent. Okay, then we could escalate that call ticket. And these are things that would be done by humans, right?”
2025-06-26 · This Week in Startups · Multi-Agent AI, Open Protocols & Startup Acceleration with Saurabh Tiwary | AI Basics · IDENTIFIED FROM THE TRANSCRIPT · source
“All right, now to do this, there's going to need to be infrastructure. I know you guys are working on this ADK. Maybe explain ADK and then agent to agent protocols. Because in this situation that I described of reading a founder's update and then saying, hey, we're missing a couple of pieces of data here that we could use. On the other side, if that was an email exchange or a Slack exchange, iMessage, it could come any number of ways, the founder could have an agent who says, hey, yeah, we got that information for you. It's right here. So maybe we could talk about those two things. ADK and then A2A, the agent-to-agent protocol.”
2025-06-26 · This Week in Startups · Multi-Agent AI, Open Protocols & Startup Acceleration with Saurabh Tiwary | AI Basics · IDENTIFIED FROM THE TRANSCRIPT · source
“When they send an update. So now we have AI look at it and then normalize and say, hey, here are the data points in there. Here are the ones that aren't in there. Now we don't have it reply and say, hey, you're missing your cache on hand. You're missing February's revenue. But it will be able, it can now tell us what's missing so that we can save that step. And I would say arguably that saves us 15 to 30 minutes and increases our accuracy, but we're still not ready to have it go back and talk to the founder.”
2025-06-26 · This Week in Startups · Multi-Agent AI, Open Protocols & Startup Acceleration with Saurabh Tiwary | AI Basics · IDENTIFIED FROM THE TRANSCRIPT · source
“We're starting to do it ourselves internally when a founder sends us an update and they say, hey, here's what's going on in my startup as investors. We have to read that update. Sometimes they organize it really concisely. Hey, here's our growth. Here's our runway. Here's our spend. Here's the number of employees. Here's the open positions. Other times it's just rambling, right? And we don't have the authority or ability to say, oh, fill out a form.”
2025-06-26 · This Week in Startups · Multi-Agent AI, Open Protocols & Startup Acceleration with Saurabh Tiwary | AI Basics · IDENTIFIED FROM THE TRANSCRIPT · source
“And so, what are the precursors that you need to make this work and to trust it? So is there a step that you see organizations doing in order to build trust? The agent is going to do the right thing.”
2025-06-26 · This Week in Startups · Multi-Agent AI, Open Protocols & Startup Acceleration with Saurabh Tiwary | AI Basics · IDENTIFIED FROM THE TRANSCRIPT · source
“When does that future arrive? When do we go into open our email box and see, hey, by the way, overnight you had seven emails. Two of them were critical. And here's some research. We prepared a reply for you. And here are the tasks that we've already delegated. One of the tasks went to the sales team. Another went to customer support. And another one went to operations and finance. When will we start to see that future emerge in your mind?”
2025-06-26 · This Week in Startups · Multi-Agent AI, Open Protocols & Startup Acceleration with Saurabh Tiwary | AI Basics · IDENTIFIED FROM THE TRANSCRIPT · source
“Which is really the crazy part of it. We see all this amazing innovation over the last two or three years as AI becomes available to a broader group of individuals, whether it's consumers, business executives, consultants, and of course developers and people building products. And I think today, really good idea to talk about agents. Everybody's been obsessed for a couple of years now with chatting and prompting, but agents promise a much different future. Maybe you could explain to the audience what the paradigm shift is between a chat room and talking to an LLM, doing deep research, all these great features versus having an agent and setting up an agent.”
2025-06-26 · This Week in Startups · Multi-Agent AI, Open Protocols & Startup Acceleration with Saurabh Tiwary | AI Basics · IDENTIFIED FROM THE TRANSCRIPT · source
“All right, everybody, welcome back to another episode of AI Basics doing this in partnership with our friends over at Google Cloud. Go check out their report, The Future of AI Perspective for Startups. It features insights from 23 leading voices in AI, and it's available to you for free at go.g-le slash future of AI. And today we're excited to welcome Saurab Torwari. He is the VP and General Manager of Cloud AI at Google. Saurab leads Cloud AI products like Vertex, Kaggle, and the Agent Development Stack. And his team works closely with DeepMind to bring AI research into production. All right, Sarab, it is a crazy time for AI. Thanks for taking a break.”
2025-06-26 · This Week in Startups · Multi-Agent AI, Open Protocols & Startup Acceleration with Saurabh Tiwary | AI Basics · IDENTIFIED FROM THE TRANSCRIPT · source