YouSaid · the spoken record

Stacy Brown-Philpot

lines on the record: 100
first: 2016-09-06
most recent: 2016-09-06
sittings or episodes: 1
sources: podcast

Every line below is reproduced as it was said and linked to the record it came from. Nothing here is summarised or generated. Directory · Search · Corrections

“She's happy. She did say to me, Well, you know, if this task rapid thing doesn't work out, you can always go back to Google. And so, but now the Task Rabbit has worked out. She's like, okay.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“But yeah, I don't every day I think about when I walk out the door, I'm making a trade-off. I'm making a choice. And is this the thing I want to be doing right now? And it is. And I don't think about work-life balance because for a while it's out of balance. And for a while it's in balance. And so I just live in cycles and I use TaskRabbit to outsource things that I can do. I have to. And I'm just satisfied with not being perfect.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“You feed them and they get big. What the heck? They learn how to open the refrigerator and feed themselves. Yeah, that's true. That's a good turning point right there. It is.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“They would have pulled right. Nobody thought that leaving Google was a good idea. Not in a bad way, but just like, why would you leave the company that everybody wants to go work? And I think that my life is more fulfilled because I'm working on a problem that's revolutionizing everyday work. And I get to talk about job creation and how it affects me and people that I grew up with is so much more connected to who I am as a person. And I love it.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“From leverage. Very good. And so the first thing I did at Task Rabbit, and the best thing I did was hire my VP of operations, who's now my COO, two months after I joined the company.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“What did she do? I had gone to her, I had hired this person, and she said, this person seems great, but they're not your replacement. So what are you going to do? Because you're not going to be able to move on and do anything else. You're not creating leverage for yourself. But this is a great hire if you want to make that higher. And I just walked out thinking I had the perfect candidate, and I just was focusing on the wrong things. And so”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“I made the mistake earlier in my career of not hiring senior people fast enough. So, and figuring out how to replace myself in a job. And I got that feedback and in a very strong way. From who?”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“Exactly. You know what I mean? Wi Fi. Just doesn't work for four of the six hours. It's a miracle. And that's still cost.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“It's sort of like the Louis CK joke about being in the plane and you're using the internet, and then you start complaining about the internet on the plane when you're in the tube of death riding along and doing the internet. Exactly. You know what I mean? Wi-Fi. Just doesn't work. For four of the six hours. It's a miracle. It's a miracle.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“It may feel tired because I don't know. I've been here for a long time, but just to think back to a time when, I don't know, just a few years ago, we wouldn't have even thought about getting in a car with a stranger.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“However, and then as an entrepreneur, I always ask this with everyone so you feel good about those pace of innovation right now. You don't feel there's a, it feels a little tired right now for me, but I don't know. Maybe I'm just tired.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“And so I think we get stuck thinking there's no innovation or it's slowing or people are opting out and they're selling, but we still are leading innovation. And there's no question that it's happening here as a former M&A person banker from Wall Street, deals will happen. There will become companies who decide bigger companies. This is the way that we are going to grow. We're either going to build it ourselves or we're going to buy it and they make bill versus buy decisions all the time. And if that company can be successful as part of a larger business, that's great. If they want to go it on their own, that's great too. But I unequivocally think that this is still the place for innovation. And just go visit somewhere else.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“Some new thing that just came out that we've all been using like nine months. What is Slack? That's a great, I don't even know how that works.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“You know, I've been out in Silicon Valley for 16 years, and it's always changing. And I don't really appreciate the pace of change and innovation until I go somewhere else in the country. And so I go somewhere else in the country and they're like, what is this service that you use?”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“To deny yourself a privilege that not everybody in this country actually had. And so if I ask for anything, I just want people to go and vote for someone.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“So, my great grandmother lived with me. And so I had people in my house who grew up who couldn't vote. And so I just want people to vote And I think there's a lot of intensity around the election and people being frustrated and upset with the process that we, you know, that we've ended up with. I don't have jobs. I'm not optimistic about the future for myself or for my children or even their children. But in the end, to abstain from voting”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“Phone and not on a computer, right? And we have no problem doing that. So why not bring up these other issues that are important to us and open up the dialogue around it?”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“Have that dialogue So, moving up that a little bit, I mean, Cheryl Sandberg talked about being in a board meeting and always have to be the one to mention women's issues. She feels at first very like, why do I have to be it? And then she's like, oh, I guess I just have to do it. You know what I mean? Like it's sort of, you just have to kind of thing.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“And try to see me for who I am, try to see all of my differences and appreciate all of my differences, it would be a forced dialogue, but we have to force ourselves to have that dialogue. And not pretend like these things are okay or that we're just trying to have a conversation.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“I think unconscious bias training is a good thing. We did it at our company and it was a request that came from somebody on the team. And after we had the session, every single person, regardless of color in the company, had a new awakening. They had sort of a different lens on how they saw each other and other people. So I would recommend that. I would recommend it. And, you know, I also think that Just being willing to talk to somebody who's very different from you and learn about who they are as a person. And that is really, really, really hard to do. And I challenged my people in my company, TaskRabbit, to do that.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“Yeah, what do companies, what can they do better to encourage difference? Because here San Francisco is supposed to be that, right? Everyone can be different, but you really can't. You know what I mean? It's a really interesting thing. And they use the word unconscious bias, but I feel like it's conscious. I keep arguing that it is. I know there's scientific studies that people don't mean it, but I think there's ways to not mean it. You know what I mean? Like, it sort of get, it sort of lets people off the hook, well-meaning people. It's often well-meaning people who don't on the surface have racial issues. Like you're not seeing Trump supporters when you see some of the vile stuff that comes out of their mouth. That's very clear what it is. But here it's a little harder to stop.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“Yeah, I think it's hard for people to talk about things. When we were covering the Ellen Powell trial, this is in gender issues, a lot of CEOs wouldn't talk to me on the record about it, just wouldn't said it was the third, one of them said it was the third rail of discussion here when it was gay issues. They talk about it, they wouldn't shut up. And they'd want their names attached to it. It was a really interesting issue. And race, forget it. Now they don't want to get near that. And I had an interesting lunch today with someone who needs to think about this a lot. And he's a white guy. And he said, you know, I feel like when I say something, I have to be really careful. I don't know what to say. And this is someone who's quite devoted to the issue. I said, you're just going to have to take the reaction for a while. I think once they get a little negative reaction, a lot of these white men in Silicon Valley, they get really nervous. And instead of just pushing through.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“But it's how you live You don't know anything different, just like you don't know anything different. This is how we grew up.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“For so many people. What? Police officers are so nice to us. Right. Yeah, which I think is a different thing. Even hearing it from someone. I think people believe it in some way, even if they're told again and again and hear it again and again because it becomes so politicized in a lot of ways.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“People don't even get. No, they don't. And just me saying it in front of the company was eye-opening for so many people. What?”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“Yeah, my perspective of I know what it's like to be afraid of the police. And when you see a police officer, you don't immediately feel safe. You wonder what you've done wrong and what could happen to you. That's the world that I existed in a world where, and people have talked about this, but you're taught to limit your answers to an officer because you don't know. How they're going to treat you”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“Really was for them, but I just talked about my experience growing up As a black person in America, and how when you see what was happening and police officers were shooting black men, and then there was the retaliation that occurred after that, both of those things hurt. Because, as my grandmother would say, people are sick and tired of being sick and tired. And it's sad that we've gotten to this place. And that we need to find a way to heal And I was afraid that healing wasn't going to happen before more hurt happened to other people.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“And making people feel welcome. So, when we a lot of the shootings that happened in early July, right. I got up in front of the company and I just talked about being black. America and just shared it with the company no one else. and it opened up a dialogue in a way that there was a horrible outcomes and horrible experiences, but it opened up a dialogue where people can start to really talk about it. And more of that needs to happen”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“In highlighting who these people are, telling their stories, sharing their story, and making those stories more public. I've never been in media, so I can't comment on the success or failure of that. But being able to talk about those stories is really important. When I was in high school, we talked about black history a lot, but 98% of the people in my school were black. For example. Right. That doesn't happen everywhere. So I would say at TaskRabbit in our company, it's less about the role of media and what role do we play in sharing and talking about the diversity in our company.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“Yeah, we do. But do you imagine that it's maybe made invisible? Because there's like a new movie coming out all these black women mathematicians who are very critical to the space race. You know, just coming out. I know Megan's talked about Catherine Johnson and others. Invisible, critical.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“Or two black women, and there just aren't that many because the pipeline of talent just isn't there. And I know we overused that word. We just need to build the pipeline. But the fact of the matter is when I go home to Detroit, there are people who don't know that they can become the CEO of a tech company. And someone needs to invest in building that pipeline”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“The second thing is just around the pipeline. You know, I have been the only for most of my career. I walk into a room and there's one black woman”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“And it's much easier when you're growing very fast and to just grab people. And that's, it needs to be an intentional kind of stated objective.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“You know, one of the things that I struggled with early on in my career was joining a company where it's built on referrals. And the idea of hiring people based on your own network, if you actually don't have a diverse network, then you're less likely to hire people. Who are diverse”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“I think there's two ways to look at it. The first is does the culture of the company embrace the diversity? And embrace meaning, are we a place that people feel welcome and they can bring their wholesales to work? And when they're there, are we doing what's required to retain the people who are there? And I don't know that that has been thought about carefully enough. It's something that I think about every day. Are we doing better tasks of it?”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“Why do you feel like there aren't as many? I know you say I don't know, but you've got to have thought about this. I've thought about it. We've all thought about it. What happens that there's very few women, very few people of color and tech, Google tried very hard to make it a more diverse, but I know they went to great lengths, not very successfully. What is the problem from your perspective? And there's lots of problems. I know it's a complex issue.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“Just means that I make time to talk to people. Every time I think about something that I'm doing and a decision that I'm making, I think about the impact that it'll have on the community. I embrace involving myself in the community so that people can see those models. And, you know, quite frankly, it means I sleep a little bit less and maybe spend a little bit less time with my family, but it's important for me to fill that role.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“And it occurred to me that there was no other model for thinking about it. And so. For me to become CEO, I now get to be a model for what other people can aspire to and what they do. Do you want to be a model?”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“Of Xerox, right? And no one had a model of black women running the office for Google. And so someone came up to me and said, so are you like Ursula? Because that was their model.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“It's just, I don't know. I mean, I really think that there hasn't been enough role models. Four CEOs. I remember when I went to India and I showed up and it was, Ursula had just been named CEO. And no one had a model. This is of Xerox.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“You've been hiding in plain sight, I feel, right? So talk a little bit about, let's talk first about gender because there's not many women CEOs and fewer and fewer actually. There's lesser and more. Is that different for you? You just not think about it? I always am curious.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“The CEO. Is that Meg's? Dion We I actually got a referral. To the recruiter who was doing the search from Clara She. I don't know if you know Clara or not, and I met with a recruiter. It was right as HP was splitting into two. So they were reforming the board. Meg was spending a lot of time focused on diversity and creating a very diverse board. And so there was a broad section of people that they were looking at. And so I went and I interviewed with Meg and with Dion and the rest.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“For us too I'm going to do experiment and have task browsers do everything for me one week, I think. You should. It would be really interesting to see if they could actually accomplish it. You know, I don't shop anymore. I just do Amazon.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“I don't know. I don't know the cultural things of asking for people in your home. You know what I mean? I think that's one of the things. You know India well. I think it would be, you know, it's a very different setup and how people work there. And they have a whole structure there around working that is a little bit odd. You know what I mean?”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“And then just growing TaskRabbit in new markets. We have a playbook where we understand what makes a big market successful and a smaller market successful. And there's a cultural adaptation to going into every market. And so we've now got to figure out how to take that playbook and launch in new markets where the cultures will be different.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“Yeah, I think that beyond kind of app consolidation and becoming, you know, the primary use on your home screen, we think that the technology around voice and messaging will be the next destination. We'll ask for getting something done. So you're in your kitchen, you get off the phone with your mom, and you say, Alexa Can you reschedule my weekly cleaning to Saturday? Because my mom's coming early. And so now your regular tasker who comes and cleans your house on Sundays will now come on Saturday to do your house cleaning for you. And so what has to happen is that our service needs to evolve so that it can embrace new cloud. Are you doing that?”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“We have a team that focuses on it. I Maybe 5 to 10 percent of my time on it, but we have a team that focuses on what are the regulatory issues and how do we educate people.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“We've never experienced any hostility. So I don't know if you give hostility, you get hostility, but we've always just raised our hands. How much time?”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“This is a responsibility that we take very seriously. We have so many stories of taskers who actually use TaskRabbit to fund some of these things, like their college education or their children's college education. And so we see ourselves as being an economic responsibility to make sure that our platform is a place where they can earn a meaningful income. And working with whatever regulatory bodies are willing to sit at the table and have a real conversation about how we do that.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT
“They have healthcare to take care of their children. I want people to feel like if I need to take a vacation, I can take a vacation. And I want people to feel like if I want to learn and I want to grow and develop as a learner in this job, I can do that.”
2016-09-06 · Decoder with Nilay Patel · Recode Decode: Stacy Brown-Philpot, CEO, TaskRabbit · IDENTIFIED FROM THE TRANSCRIPT