YouSaid · the spoken record

Steven Yang

lines on the record: 76
first: 2021-11-09
most recent: 2021-11-09
sittings or episodes: 1
sources: podcast

Every line below is reproduced as it was said and linked to the record it came from. Nothing here is summarised or generated. Directory · Search · Corrections

“We added to three new categories this year and that Sony will be seeing new products coming out. One thing that we had was anchor work, which is a bunch of performance and utility enhancement tools and products. And also we've started working on Anchor Make, which is product related to 3D printing and very small scale manufacturing tools. So these are the two things we've been working on. And you've already seen some part of the Anchor Work products. And the Anchor Make will probably coming out sometime next year.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“So, for example, a conference station, because right now with our personal conference, we're talking about owing one stations, which for example have the camera, the microphone, the speaker, the charging, and even maybe a screen in there. And for this, you have to have a system that's backing it up. And Android will be the natural choice.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“And that's just a very small fraction, right? If you counting conference speakers and other and everything. So we really literally counted like hundreds of small categories. That's each $3 billion, $5 billion in size around this range. So Anchor is really trying to focus on the small categories rather than the biggest categories. Because we end up realizing that to do well in these two extremes you need different company formations and different underlining mechanisms and different team structures. So with our team structure we can do the small category as well and let's not go die in the big categories.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“Right, so that's what we call on the big categories. There's very few of them. A handful of them. But on the other end, if you look at the smaller categories, like let's say a $5 billion category, portboars, chargers, wireless chargers, cables, halves, docking stations, I'm already counting six or seven.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“Playground, so Well, you know, I have an analogy on that. So if you look at all the consumer electronics subcategories, if you count from the biggest one down, right, the first one you have cell phone, 1.5 billion of them each year, about 300-ish dollars average saling price. So that's a $500 billion business each year. And the next you have laptop, which is a $200 billion business. Laptop and PC. And the third, you quickly comes down to tablets, right? That's a 60 to 70 billion dollar business. And then next one, you have smart watches and then wireless headsets. These are like, you know, 40-ish billion dollars and still increasing. So have you observed that from number one? Number five, you actually dropped from $500 billion to $50 billion. It's a 10 times scale just from number one to number five.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“That's a decision that will come to the top of this company. So we have an investment board that's overseeing all the major investment since that's above two million dollars, as well as things that's going to cost us a few years. So yeah, for these decisions, we have to make. But also on the other hand, we see them as not just as a one-time thing, right, or one product thing. Because if you look at, again, company as a product, capabilities when it's built could be applied towards different product lines. That's a capability, for example, the Android system capability is something that we see them as a capability that's needed for the longer term future. So when we decide to invest in it, hopefully it's not on this single product, but it could be deployed on more products.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“Is that the kind of decision that comes all the way up to you? Hey, we want to make a product that's going to require five years of ongoing software engineering investment or is that you're going to let them see what happens?”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“It's like they take all the hard work and we just package it, of course, to make sure it doesn't crash our UI interfaces and then streamline it to the customers. It's about a team of like 30, 40 engineers. We're really seeing it as an investment into the future, right? So when you have products that's more complicated that standalone operating sort of system level capability is something you must have. And for Anchor, we always stand behind our products. So we have to make sure the ones that actually released is a really quality one. So that's an investment, then that's an investment.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“In terms of how much relationship you have to have with your customer. You're doing that process document and the committees are checking in at some point, are you like, well, we're going to have to invest in Android updates for this $400 projector forever. And do you think about how you'd monetize it over that course of time? Like, what does that kind of decision look like”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“Ask me if that's your first standalone product that runs an operating system that's owned by somebody else that you have to maintain. On the spectrum, chargers are all the way over here. Sell them once and walk away.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“Yeah, I think it did take us a while to convince Google to have the Android TV deployed on that. And this customer interface as well. But I think that's worthwhile because, again, small Soda can science projectors, right? And you can just take them with you anywhere. And the good thing is that you can just leave your phone or just still play with your phone but have that Android that's on the projector doing all the projecting and the content streaming work. Yeah, I think we just need to add that capability to our box and being able to just build products however they should be.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“I think we're a member and we're not in the decision body yet, but we're definitely hoping to get into it. Because we carry a lot of consumer feedbacks and we're able to fastly take ideas to the market and prove it. So we definitely hope to be able to contribute in there”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“You should have to first accept it, right? Because when phone manufacturers start to do innovation, I think it's natural that actually they start from their own devices and their own operating systems. But if it's really something that's useful, I still see like the humankind as a good one, right? People are able to just, you know. Sit together, sit down together, and really talk about how we make this to become a standard. So that's what we've seen as innovate first, maybe proprietarily, and then later to make them become standard. So there's a gap. This is a time gap, right?”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“We don't do like mass scaled software, right? We don't do a app that serves like a billion people each day. So that's a much easier problem. But also on the other end, actually that dictates that we don't get as good people as this giants. I think sufficient is probably the word or the way. And also increasingly more complicated. So you have to have people that's sufficient for the job. And then as the complexity sort of raises, they're able to grow together with the challenges. And that's actually a very happy state. You don't get stressed too much and to enjoy your growth.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“I was see myself as a gray scale guy. I'm not a zero guy or one guy, right? So I did my education in software, had my early career in software, but now have been working on hardware for 10 years. I think I see beauty in both disciplines. Sometimes, you know, the engineers from the two disciplines hate each other, right? Or look down upon each other. But I'm really trying to... Unite them together and say, hey, it's not that you are more important or you are more important, right? It's like together you guys deliver this great experience that it's so smooth that customers don't really just think about, hey, this is a software experience or hardware experience, but they just benefit from it. So that's a point that I'm trying to reach, to strike.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“But eventually the customers have to be willing to pay. If we raise the price but people just walk away, then that's not something right.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“Well, I think the original point we think about is still customer value. So if that software part really adds enough value for you, that you feel necessary or you feel good, then I think there's got to be a way to get numbers right. So for the headphone products, for example, over the years, you're seeing the Samco brand headphones, the price points raising, not only actually from the software part, but also from more advanced hardware and design and so on and so forth. But we started at $99-ish, and now our most expensive headsets has been $149, and we're actually, again, if more innovative products come out, which carries more better hardware feature and more software features as well. So that price point could go up a bit.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“Once you start making software the life cycle cost of a product goes up. So you sell me a charger once. Don't have to have a software engineer updating the app for the charger and the app store for the rest of time. You sell me a set of earbuds that have a cool software feature. That app has to get updated for iOS 15. That app has to get updated for iOS 16. How long do you think the software features should be supported for? Like how do you manage that investment?”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“And with that, they can just really augment a part of your audio spectrum to let you get better music. So think of it as a very miniature of PSAP, of audio amplifier. So that part entirely relies on a phone app, but it greatly enhances your listening experience. Our users tried this, loved this feature. So we're trying to develop one more of this. So not just owning a hardware company, but more like a hardware software company.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“I haven't really counted, but I think we have a dozen or so user interface developers and probably 100-ish app developers, or possibly more, yeah, but at least that number. So we definitely realize that the software part or the app part of experience is now a major part. For example, actually, for a headset, we develop this technology called Here ID, which in five minutes it takes you through a set of tests which it plays different frequency sound and try to test your feedback.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“Still debating about that because the teams are different to be working on a regular product versus anchor standard product. So I would say not up to this moment yet.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“That's something they come to you to do. I don't think Amazon has a bunch of engineers thinking about gallium nitride. Do they come to you and say, hey, we want to make a Amazon branded USB accessory and you do it for them? Are you doing that kind of work or is that a different set of companies?”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“Yeah, I think that's a story with all the channels, right? If you look at Warma, Costco, so every channel has a channel. Has our channel brands? And that has been there for decades. It's not a new story. So what we've observed was that the percentage of the channel brands has a ceiling. And for different categories, that ceiling was different. So for sort of tech categories, because it's always advancing, always innovating, right? It's a whole lot more difficult to make channel brands.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“For the past 10 years, we've seen this relationship as benevolent, mutually beneficial because Amazon gives us the opportunity to just sell directly to the customers. On the other hand, because of that quick feedback loop, we're able to build better products and benefit customers as well.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“I'm not sure actually I entirely agree with that dynamics as the same as YouTube or actually Instagram. Because it takes a whole lot more effort to just build a hardware product. Again, six months, 12 months, or even 18 months versus actually maybe just doing content, right? But I think the similar thing that we all share would be that the product is still the king there. I always tell the company, hey, the product is the one and everything else are the zeros. So if you get everything else right and you have a crappy product. So that's nothing. So, yeah, that's what I strongly believe. And then when you get good products, when you get products that truly benefit your customers, I think that relationship with the channels, with the platform becomes benevolent, right? becomes mutually beneficial.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“We have actually a team called Online Sales Organization, which is our only team working on Amazon, and it's about 100 people globally. So you can say about 3% of this company, 100 people out of 3,000 people are just thinking many about Amazon.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“Doing it to someone else's product and someone else's product, right? Because again, the cost of creating the fake accounts, if you make that cost to be high enough, because any sort of mechanism has an ROI, right, return on investment. If you make the return sort of low enough and the investment high enough, that game quickly lose the interest and people would just move away from that. And that's what we're seeing, what Amazon's doing as well.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“To the top. But I think Amazon was again doing an increasingly better job at identifying this. Because if you look at, well, I'm an algorithm guy. I worked on algorithms early on in my career. So I strongly believe that it's easy to actually fight this fiery algorithms. There's so many signals you can collect from these behaviors to really tell that these are abnormal behaviors. For example, like 100 or 200 people like or even 400 people coming in this week and clicking on this several negative review and saying these are helpful. So definitely abnormal behaviors and you just have to find ways to filter them out. But the better thing could be that you can find the source of them. Because likely they are not doing it only to your product.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“Yes, we do see that. For example, all of a sudden the reviews, the top review sets on listing all become negative reviews because a lot of people clicked on this negative reviews to say helpful. A lot of them would click on helpful.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“So again, when we say we really abide by the community policies, that means we don't sort of improve our reviews by incentivizing them, or actually we don't try to use reviews to sabotage others as well.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“Think it's like two ends, right? One is about the quality of the review, one is about the volume of the review, the quantity of the review. So when you get 10 or 20 or 40 people talking about this same point, that also weighs something as well.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“Surely, actually, more attention is because you guys see just many more products, right? So it's not only like we read through the articles you guys write, but also again through the regular communication channels where hopefully to get more feedback so we're not able to be just putting that article. Yeah, we'll see you guys very importantly.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“Newer ones, like for example conference speakers, yes, we did speakers before, but we didn't do conference speakers. The first model we put to the market was at the beginning was like 3.8.9ish, but then the team quickly sort of worked on, collected the feedbacks because we tested in different scenarios, but they're always like, you know, the consumer scenarios. We didn't have the chance to test. And the good thing with that is, you know, there could be software updates. You just fine-tune the algorithms to shift some metrics or some parameters to fix the problems. So yeah, that review rating got to be 4.5-ish very soon.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“Khans as well because when you look at brand new categories, categories that are so new or so adventurous that the reviews are just, it's very hard to get like 4.5 star reviews. If you focus on reviews too much in the beginning, you actually sort of reframe yourself from making big innovations. So now we're trying to balance a little bit to say, hey, for this product that's already there, our product team has to deliver a product that has great reviews. But for some brand new categories that nobody else has worked on, it's okay to say have an improving review through different generation of products.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“It really totally depends on how you direct that pressure. If you direct that towards your sales department and say, hey, you guys have to get good reviews for products, you get bad results. But if you direct that towards your product team Like your product managers, your quality engineers. So from the first days on we analyze our reviews and just pick out and summarize the major points that customers are not happy with and try very hard to work on either fixing it or build a new product that fix it. So just by fixing issues and build better products and to get better reviews. That's how we've been taking that review pressure for the past 10 years. It's becoming like really just a core of this company driven by good review. But recently we also realized that that approach had”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“Always like our friends at our chargers are not the same as actually chargers from some of the brands that you mentioned. So if you tear them apart, if you send them through testing facilities, you really see that these charges are not the same, especially in terms of durabilities and safety. So 10 years ago, we started selling on Amazon. So the first thing we read was like the Amazon community policy. It's a three pages, four pages like document, which describe a lot of things that you can't do. But also for some, it could be the ways to make quick money. So, for us, we really aim to build a long lasting business. So we just made very sure that we stay off and we don't do anything. That's forbidden in that community policy. So I can't talk about others, but that's how I sort of ask my team to do.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“Just saw a wave of your competitors like Rav Power and Showtech and other brands that were kind of competing directly with you get kicked off of Amazon for gaming the review system for asking for reviews from people who hadn't bought products on Amazon Is that a game that you have tried to play? Is that something you've totally avoided? Is that just a risk of participating in that ecosystem?”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“Amazon steal more than half of our business. We're actually really just to become a brand, we'd hope to be Omni Channel as well. So today actually you'll be able to find Anchor in all the major retail channels, Costco, Warmut, Target, Best Buy, Verizon, and so on and so forth. So I think we're just reaching that goal of becoming really your go-to charging brand, which is omnichannel. So when talking about counterfeit or this fake products, I think Amazon has taken a lot of effort to just to work on that. It's just too much of that because under the procedure you have to test buy, you have to send it to a lab, and then you have to get the certification, and then you can do something. So that takes time. And yeah, I think it's like a cat and mouse game that's forever.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“We were talking about five charging cables for $5 and different ways to solve that problem of cheap cables that might actually fry your phone. It seems like one of the biggest actors in that ecosystem is Amazon because Amazon will list those cheap products right next to yours, right next to the licensed products. Lot of your presence in the United States, at least, is Amazon still. What is that relationship like? Has it changed over? Retail channel for you? Are you trying to diversify?”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“Yeah, sure. I mean, you should look at gallum nitride, right? So our first 30 watt was like, you know, I don't know, $30, and it's getting cheaper over the years qualle, hopefully the same thing too. That's always the law of magnitude.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“And also efficient developer on the new technologies. So that's why chipset manufacturers come to us and technology enablers come to us as well. So we're happy to really just build a bridge between that new technology and the audiences, the customer base.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“Interestingly, we are again the first partner to work with Intel to bring a Thunderbolt for docking stations to the market as well. That's great. I think brands really see Anchor as a trustworthy.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“All right, back to the interview I want to switch to enabling technologies. There is USB 4, there's Thunderbolt 4, there are new connections and standards in the market. Is that stuff that impacts your business because you're not necessarily in control of those standards, right? But you see them coming. How do you plan for them?”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“Again, Apple has high standard, right? And I think coupling the heated environment in the car was actually the wireless devices being hitted while working as well. I think that could be a challenge. But we'll solve it soon, hopefully, that's a promise for somebody or somebody else.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“With that, you know, sort of authentication chip in the MFI module, so at least customers could be informed if this is an authentic Apple cable or not. But I think there could be potential other ways to solve the same problem by, for example, by really enforcing just universal standard of actually how you should make a cable. I think when the universal standard is up, then you no longer need that much of a proprietary standard. But there's always like a push and pull because they also need to have a lot of effort involved in building a universal standard and enforcing it too. So far, I think we're looking up to that, but we're really not seeing that much of work happening.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“We can certainly see where it's coming from and why Apple needs that. If you look at the market, there's just a whole lot of non-MFI cables out there, which are just really harmful to your device. Like there are cables which you can get five lightning cables for $5 or even less. And these actually do fry your”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“Largely reserved for them and the consumer electronics category, which again still we need to verify that transition, but it's just relatively shorter time, right? A month or two months rather than two years, right? So we are asked to do the shift more. So it's a lot of verification work going on throughout the whole year. Yeah, I think that's just social responsibility, right?”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“We really have different product lines and in general Because 18 shafers are sort of outdated technology, but still used by a lot of chips, right? And 12 inch supplies are increasing and really not that scarce. But the challenge is when you shift a chipset to be manufactured by 8 inch two, 12 inch, you have to go through a lot of qualification processes. Almost like re-verifying that product again. But different industries actually take different effort or like different cycles to verify their products. So I think the car industry, right? They obviously take the longest time. They probably need to take a year or two years to verify or even like three years to five years to verify a chipset. Because of that, huge shifting cost. So the eight inch wafer capacity was”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“It's like fire every day. Different fire every day So, yeah, and especially we've gone through it through a whole year. You become, I don't know, you become... Okay, all right, so it's fine. A new fire. Let's go put it off.”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT
“So you had like an exclusive relationship to bring up. Next generation ganship set, you get that window three to six months later, other people can buy that chip set. So, you're talking about chipsets, all of your businesses have chips in them. We spent a lot of time on this show talking about the chip shortage. How impacted by the chip shortage you?”
2021-11-09 · Decoder with Nilay Patel · Why charging phones is such a complex business, with Anker CEO Steven Yang · IDENTIFIED FROM THE TRANSCRIPT