YouSaid · the spoken record

Suzanne Clark

lines on the record: 24
first: 2024-04-11
most recent: 2024-04-11
sittings or episodes: 1
sources: podcast

Every line below is reproduced as it was said and linked to the record it came from. Nothing here is summarised or generated. Directory · Search · Corrections

“It ends, it kind of ends where we started, right? Which is it's why in however long, whatever period of time I have this job, it can't be about the individual fight for an individual business or an individual fight for an individual industry. It's got to be about promoting and defending the whole system. Are we going to preserve a messy flawed system that's the best system in the world and keep making it better? Are we going to acknowledge what the free enterprise system has done because we have so much more it still has to solve, right? Educational opportunities for more people, housing for more people, health care for more people. That's going to be solved through innovation and technology and business, right? So what's at stake is us losing respect for and interest in and passion for the very job creators and problem solvers that can help us get through this.”
2024-04-11 · Masters of Scale · Rapid Response: How optimism fuels the economy, w/U.S. Chamber of Commerce CEO Suzanne Clark · IDENTIFIED FROM THE TRANSCRIPT
“Life's purpose. You have to also save the whales or something. You know, you have to do all of those things while having this other purpose. And I just think these young people today, they are so hard on themselves. And I try to tell them business can be a great calling that allows you to be philanthropic, that allows you to create opportunities for other people, that allows you to solve problems.”
2024-04-11 · Masters of Scale · Rapid Response: How optimism fuels the economy, w/U.S. Chamber of Commerce CEO Suzanne Clark · IDENTIFIED FROM THE TRANSCRIPT
“The end of the day, you have to Be a competent executive for your employees and your customers and your shareholders and your investors. And that has to be the most important service that you can provide. But increasingly to do those things, you're called on in a leadership way that nobody else ever was. You know, my grandfather came out of World War II in the Navy, used his GI bill to buy his in-laws a house, never went to college, got a job, got a great job, and supported his family for decades. And if you asked him what his purpose was, first of all, he would have laughed at you, but second of all, he would have said, I took care of my family. I took care of my community. And now we say to these young people, we got to do that. You got to take care of your family. You got to take care of your community. But you got to have a mission and you got to have a purpose. And you have to have, like, somehow we've gotten away from taking care of your family, taking care of your community as a”
2024-04-11 · Masters of Scale · Rapid Response: How optimism fuels the economy, w/U.S. Chamber of Commerce CEO Suzanne Clark · IDENTIFIED FROM THE TRANSCRIPT
“The difference to me feels like cadence and pace and scale. So if you say inflation's at a forty-year high, you're definitionally saying that no one in leadership has ever experienced inflation like this, right? But we don't think about it in that human term. So if you think about the same time, no one in leadership had ever experienced a global pandemic. Nobody had ever experienced those supply chain disruptions. No one had ever experienced inflation like this. And so I think that is what's different. Cadence of change, pace of change, and the drama of the past couple of years.”
2024-04-11 · Masters of Scale · Rapid Response: How optimism fuels the economy, w/U.S. Chamber of Commerce CEO Suzanne Clark · IDENTIFIED FROM THE TRANSCRIPT
“If you look at our big tech companies, it's the one thing our We're talking about taking down on our own out of a system of fairness, right? Like, what is the strategic priority here”
2024-04-11 · Masters of Scale · Rapid Response: How optimism fuels the economy, w/U.S. Chamber of Commerce CEO Suzanne Clark · IDENTIFIED FROM THE TRANSCRIPT
“I think the market takes care of things that get too big. The number of companies that are in the Fortune 500 today that were there in the 80s is much smaller than the average citizen believes it is. It's a more fluid situation than I think people realize. And the idea that, you know, you still need government to step in on a real monopoly, sure. I mean, there's fair government regulation and fairness matters and competition matters. But when every merger is bad and anything big is bad, well, that's ridiculous too.”
2024-04-11 · Masters of Scale · Rapid Response: How optimism fuels the economy, w/U.S. Chamber of Commerce CEO Suzanne Clark · IDENTIFIED FROM THE TRANSCRIPT
“I do think that we are not as a country prioritizing very well. You know, I don't, it's not clear to me why we can't say we need to fix these three things. Yes, there's a list of 100. We're going to fix these three things. And when they're on their way, we'll get to four, five, and six, right? We're at a place as a country where we think we can do all of the things at the same time. And it just doesn't work. And so I'm confused maybe as a human about strategic prioritization that we all understand in our own homes, in our own budgets, in our own businesses, but that we don't expect our leaders to fulfill in any way, right?”
2024-04-11 · Masters of Scale · Rapid Response: How optimism fuels the economy, w/U.S. Chamber of Commerce CEO Suzanne Clark · IDENTIFIED FROM THE TRANSCRIPT
“Look, I think, first of all, remember that book Bowling Alone, the idea that people were still going to bowl but not in leagues? It's really come true, right? People aren't joining churches and synagogues the way that they used to. You know, my grandfather was an elk and in the rotary and, you know, people just aren't doing those things the way that they used to. So they come to work. And that might be the community that they have. And what we see is then people want to act out their whole selves in this community, in this one place. And my personal view is that we have to tell people you can't, right? We're a 50-50 country. You think you know what the person in the next cubicle thinks or the next Zoom box, but you might be wrong, right? And so how do we evolve to a place where we can respect that people want to be community activists or political activists and give them time or space to do that?”
2024-04-11 · Masters of Scale · Rapid Response: How optimism fuels the economy, w/U.S. Chamber of Commerce CEO Suzanne Clark · IDENTIFIED FROM THE TRANSCRIPT
“Unfortunately, our allies are concerned. The oxymoronic world they live in where the Edelman Trust barometer will say business is the only institution that still has any trust. And yet politicians in both parties just bashing business all the time, right? And I think these CEOs are like, did you see what just happened in the pandemic? Did you see how we came together? Do you see what's happening in the economy? You know, where 2.3 million more job openings than people looking for work, right? That means everybody who has a job wants a job. Maybe it's not the job they want. Maybe they have a higher aspiration, but business is doing a lot of good out there. And I think getting tired of being beaten up about it by people who just want to score political points.”
2024-04-11 · Masters of Scale · Rapid Response: How optimism fuels the economy, w/U.S. Chamber of Commerce CEO Suzanne Clark · IDENTIFIED FROM THE TRANSCRIPT
“Aren't they related, right? Because if 10 of the last 12 elections have been swing elections, that means the government policy goes guardrail to guardrail every two to four years. So, you know, you're an expert. You talk to people all the time. Do you know a business that only has a two-year plan, an 18-month plan?”
2024-04-11 · Masters of Scale · Rapid Response: How optimism fuels the economy, w/U.S. Chamber of Commerce CEO Suzanne Clark · IDENTIFIED FROM THE TRANSCRIPT
“10Ks over 10 years, watched and categorized what they were naming as their biggest risks. And across a decade, the mentions of public policy risk went up almost thirty percent. That means that American companies are filing that the biggest escalating risk is coming from their own government. That's really startling.”
2024-04-11 · Masters of Scale · Rapid Response: How optimism fuels the economy, w/U.S. Chamber of Commerce CEO Suzanne Clark · IDENTIFIED FROM THE TRANSCRIPT
“Like safe food, you know, or all for good regulation. They want an effective government that does only what it's supposed to do and does it well. And one of the problems with government that's doing too much is that it's frequently not doing the things that only it could do. I think something we don't talk about enough is all of the regulation in black box that the FTC, that the slowing of M&A activity It's easy to think, oh, that's good. That's good. It's going to keep people from getting too big. But the sad part of that story is the small guy just missed his exit, right? The big guy can survive without buying that small guy. It can wait through the cycle. But the small guy could have just missed their exit right when interest rates were going up, right? So I think there's some pain still out there. I mean, to give you an example, we did a study of the S&P 500. We looked at their”
2024-04-11 · Masters of Scale · Rapid Response: How optimism fuels the economy, w/U.S. Chamber of Commerce CEO Suzanne Clark · IDENTIFIED FROM THE TRANSCRIPT
“I think what's happening in the Biden administration is regulatory overreach that feels unprecedented to us. It's possible that the business community has used those words so many times over the years that it feels like we're crying wolf when we say it again. But this time we think there's a real wolf. And so the concern that we have is first of all that we're not setting priorities well, right? So the decision if we want If we've decided that we need to move the country to EVs, then we're going to have to prioritize mining and we're going to have to prioritize restoring the electric grid. But if we're not going to have mining and we're not going to invest in an electrical grid, but we're going to make people buy cars and trucks that they can't charge, that's not strategic. That's not a strategic plan. So often what we hear from businesses who, by the way, want clean air, want clean water, would like to”
2024-04-11 · Masters of Scale · Rapid Response: How optimism fuels the economy, w/U.S. Chamber of Commerce CEO Suzanne Clark · IDENTIFIED FROM THE TRANSCRIPT
“Well, there are also risks of not being blunt. You know, I mean, it's not good for an American of any sort with any sort of official duty to go over there and not be blunt and not take hard news, right? So it was really important, part of our trip to go over and talk about the real challenges. What's interesting about tone antenna when you're in a country where they have consecutive translation is that you spend a fair amount of time hearing tone and watching body language before you understand the words. And so that can be pretty interesting thinking, wow, there's a lot of emotion behind whatever he's saying. Then you have to wait a beat to find out what those words were. And some of that emotion was around, I think, the Chinese feeling that we're calling everything national security. We had just come out with a decision about cranes and they were saying, see, you're saying everything is national security. And I think Americans believe.”
2024-04-11 · Masters of Scale · Rapid Response: How optimism fuels the economy, w/U.S. Chamber of Commerce CEO Suzanne Clark · IDENTIFIED FROM THE TRANSCRIPT
“A chair awkwardly, while usually male head of state is able to really own his space. You're just perched awkwardly on the end. But the setup is almost always exactly the same. We did meet with the premier. We did it in the Great Hall of the People. It is as grand as you would imagine that to be. Beautiful murals and chandeliers and very senior ranking delegation on the side and in a pretty frank conversation about the uncertainty in both of our economies and what that means, you know, that the Chinese believe that we really are decoupling, not de-risking, despite the administration and Secretary Romondo doing a good job of saying that's not true. And we really believe that their regulatory uncertainty and their business climate uncertainty is making it riskier and more expensive to do business there.”
2024-04-11 · Masters of Scale · Rapid Response: How optimism fuels the economy, w/U.S. Chamber of Commerce CEO Suzanne Clark · IDENTIFIED FROM THE TRANSCRIPT
“Thing that has been interesting to me in this job as I've traveled the world and met with heads of state is how almost exactly alike it is no matter where you are. You're almost always brought into a waiting room of some sort. And then you go into a grander room and you sit in a big fluffy chair that exactly matches the head of state's chair. And there's a little table in between you. And then your delegation sits in straight back chairs along the side. I have done this in every country that you can imagine. They're almost always exactly like. And when we've hosted heads of state here, my team will set up a very similar setup. The book I'm going to write sometime is how funny it is to be female and do this because I'm usually too small for the chair. So you end up like perching on the end of a chair trying to look important and have executive posture. And yet you're like tilted on the end of the chair.”
2024-04-11 · Masters of Scale · Rapid Response: How optimism fuels the economy, w/U.S. Chamber of Commerce CEO Suzanne Clark · IDENTIFIED FROM THE TRANSCRIPT
“Military communications. If you think for a minute how scary it is that that didn't exist, that we were two 24-year-olds in airplanes making a mistake away from an incident with no way.”
2024-04-11 · Masters of Scale · Rapid Response: How optimism fuels the economy, w/U.S. Chamber of Commerce CEO Suzanne Clark · IDENTIFIED FROM THE TRANSCRIPT
“We went to China for a couple of reasons. While there are really important red lines around national security and trade that should not happen with China, there's always this green lane of just normal trade that will happen between two huge economies. Part of the reason for my trip was to work on the yellow area, to talk to China about intellectual property theft, to talk about what it feels like to American companies doing business there as the state secrets rules are coming out and how hard it can be to do discovery there and due diligence there in order to have M&A activity. And so what are the places where they want more foreign direct investment, but American companies can find it hard and uncertain to do business there? But I'll tell you the main reason for my trip is it's really important that our two countries are in the habit of communication. After President Xi and President Biden met in San Francisco, we resumed military”
2024-04-11 · Masters of Scale · Rapid Response: How optimism fuels the economy, w/U.S. Chamber of Commerce CEO Suzanne Clark · IDENTIFIED FROM THE TRANSCRIPT
“Absolutely. You know, we have about 80 people who work full time in international. And so we are lucky to have a lot of experts and to host a lot of heads of state. We've got the Prime Minister of Japan coming in next week. Remember how important it is, again, for small businesses to be able to export to a lot of these countries. So both our small guys and our big guys are really interested in the global market. And when suddenly there's war in Europe, war in the Middle East, Hooties blowing up ships so suddenly, you know, we've got ships going around the Cave of Good Horn and taking an extra two weeks on the supply chain. It does two things really specific concerns and just uncertainty, right? And what is capital hate more than uncertainty?”
2024-04-11 · Masters of Scale · Rapid Response: How optimism fuels the economy, w/U.S. Chamber of Commerce CEO Suzanne Clark · IDENTIFIED FROM THE TRANSCRIPT
“Oddly no. To me, it's a little bit of a myth that they're that different. Their concerns are alike. Worker shortage, wage inflation, supply chain concerns. You hear that geopolitical uncertainty. You hear the same concerns no matter what the size of the business is.”
2024-04-11 · Masters of Scale · Rapid Response: How optimism fuels the economy, w/U.S. Chamber of Commerce CEO Suzanne Clark · IDENTIFIED FROM THE TRANSCRIPT
“Well, you know, it's interesting. We're just out of the field with this quarterly poll we do with MetLife. 65% of small businesses said they feel really good about the health of their business. 65%. That same group of people, only 32% of them, felt good about the health of the overall economy. Right? So you have these small business people in communities saying, I feel good. I can serve my customers. I can serve my employees. I feel good about my business. But boy, I don't know what's going on out there, right? So I think there are just two stories out there.”
2024-04-11 · Masters of Scale · Rapid Response: How optimism fuels the economy, w/U.S. Chamber of Commerce CEO Suzanne Clark · IDENTIFIED FROM THE TRANSCRIPT
“Well, first of all, I think it's fair, right? There are people out there that are really suffering that feel left behind, that see rent prices or housing shortages or costs at the grocery store and are having real impact on their lives. And so I think we have to admit that that's happening and that there's work still to do to help more people be lifted up. Slowing the rate of inflation is not the same thing as prices going down overnight, right? And I do think the housing short is underreported. When we talk to state and local chambers across the country, it's become their number one issue.”
2024-04-11 · Masters of Scale · Rapid Response: How optimism fuels the economy, w/U.S. Chamber of Commerce CEO Suzanne Clark · IDENTIFIED FROM THE TRANSCRIPT
“Look, I think the State of American business is almost always optimistic, right? It's core level. You don't say start a podcast if you don't think anyone's going to listen to it. You don't flip the sign to open on your coffee shop if you don't think someone's going to come in, right? I mean, it's all an act of optimism. And so almost every business person I meet is optimistic about their chances, right, about their business. At the same time to your point as the year wears on, they have their own concerns.”
2024-04-11 · Masters of Scale · Rapid Response: How optimism fuels the economy, w/U.S. Chamber of Commerce CEO Suzanne Clark · IDENTIFIED FROM THE TRANSCRIPT
“You see what just happened in the pandemic? Did you see how we came together? Do you see what's happening in the economy? And yet you have politicians in both parties just bashing business all the time. What's at stake for our country is, are we going to preserve a messy flawed system that's the best system in the world and keep making it better? Are we going to acknowledge what the free enterprise system has done because we have so much more it still has to solve”
2024-04-11 · Masters of Scale · Rapid Response: How optimism fuels the economy, w/U.S. Chamber of Commerce CEO Suzanne Clark · IDENTIFIED FROM THE TRANSCRIPT