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Tim Höttges

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62
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2023-11-15
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2023-11-15
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  1. “The first thing is stay curious. Always, you know, not being it in your private in your business life. Explore the world. Explore people, explore new areas, go deep in certain things. But as well, you know, look right and left of it. And always, you know, stay in this momentum of that changes. things which are transforming something good. Enjoy them than rather being afraid of it. Train your muscles for change. Get out of your comfort zones. Get out of your comfort zones on a constant basis. And do things, you know, if it's a marathon or I had to get off my comfort zone last year and I sailed with five friends and a 48 feet boat from Gran Canaria to San. This was 20 days on the ocean. I had to get out of my comfort zone to challenge myself and say, by the way, I have to broaden my horizon.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  2. “This time, by the way, I read these days a lot of newspapers about psychology. It is the question how your inner perception, your inner mentality is influencing your doing, your activities in sports, in this case for instance in golf, or as well in your business. And I'm trying to understand a little bit more what is driving attitude. So this is an interesting book and I always try to draw analogies for my business out of this.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  3. “Inactivity. I'm not somebody who can sit for too long on the beach. Sometimes I have this moments doing nothing. But I'm a very active person. My wife gets mad with me, but she's with me for 30 years. So she gets mad with me because I'm constantly thinking about, you know, don't waste your time. What can we explore? Is there something which we can find? And I think that it gives a lot of energy. It gives a lot of power, which I can then even transfer into the company. And I'm always exploring new things.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  4. “Situation, then move on and do something different. And on top of that, find your interest, your private interest. Always stay curious, you know. We like to travel. I like my sports. I'm very intensively balancing. I'm now 60 and I have to work on my body on a constant basis. I have three times a week, a personal trainer in the company that I stay fit for this job. And so this helps me to stay happy as a person.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  5. “For me, stay happy as a person. A bird can only fly with two wings that is classical American example, but there's a lot of truth in it. If you have problems with your health, if you have problems with your family, if you have problems in your private life, over time it will eat into your business life as well. So it is very important that you keep a very balanced personality, that you take time for yourself, that you have your own life aside from the company. Second, it is very important that you are happy with this. You know, don't trying, you can fight in difficult situations. It's not that I recommend that if you don't like your situation, immediately throw it away and try something new. You have to fight through this, but you should set yourself limits and say, by the way, if it's not improving after a year, after one and a half years, whatever timeline you have, and it's still the same.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  6. “The leverage situation of the company, capabilities, technology know-how, all they say the ingredients for a future success of Deutsche Telekom are very strong today and therefore I think we are at a good place”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  7. “And then when I turns out that it's getting better, I'm happy. And if you anticipate the worst, you prepare yourself, maybe more diligent, more deeper than the others, at least, you know, that was my recipe so far. And then you are surprised if you overachieve at the end of the day. So therefore, I don't think it's something bad with this. Nevertheless, we can be There is a lot of, let's say, self-conviction in me of being now in the operations for more than 35 years. And therefore, I have a lot of, let's say, stamina and a lot of, let's say, convictions that this company is very successful. And on top of that, I have to say, all the ingredients market structure, spectrum positions.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  8. “I think I'm still an insecure overachiever. So I admit that. I said that in front of my leadership team. I don't think that's wrong. You never have a kind of white and black answer. It's everything is gray and you have to navigate companies 200,000 employees, including their families through this fog. And therefore, you know, there is no kind of security in this one. But I'm always, you know, and I said it earlier, I always, you know, anticipate the worst.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  9. “I don't know what to go into Goethe's faust, you know, but Goethe is Faust. And in Goethe, there's Faustus. And Faustus makes this deal with Mephisto. And the deal is, you know, Mephisto says, the moment where you stop striving for better, the moment where you are saying, I want to enjoy that specific moment for Weiler doch dubisen. That moment you lose your life to the devil. And therefore, the mentality of me is a little bit like Dr. Faustos, who is constantly curious, constantly striving for something new, constantly driving this organization. And maybe the moment where I stop and enjoy that moment, you know, I will lose my life to devil. So therefore, please, I hear your advice, but so far I haven't adapted.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  10. “Constant appreciation for me. They find their satisfaction in the achievements which we jointly have. And then after a while they say, by the way, it's normal that Tim is not appreciating that that is how he is. Let's move on and follow him. I think we are on a good track. I think that is these three phases of how I'm not somebody who's really applauding and appreciating all time. But nevertheless, I'm very happy in the way how the organization is striving for awards, how the organization is striving for success and how ambitious this organization became over the last 10 years.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  11. “To be honest, I have a lot of people who are working for me for quite some time. I think at the beginning it is demotivating. I think at the beginning it's hard. Then people understand, I have a good humor. So I'm always easy, I'm always, you know, I like to laugh a lot in the office. I make a lot of jokes as well, maybe not always the best ones, but at least, you know, I try to be as funny as possible. So people have always this warm and cold a little bit. Now, after a while, maybe if they don't appreciate their work, people are learning that whatever I'm doing, I'm doing this because I want to make this Deutsche Telekom even more successful. I always stand for the company. And then they start, you know, organizing themselves and they don't become dependent on”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  12. “To slow. And because, you know, you always want to improve things to the ultimate. Sometimes you hate. I'm never happy. I'm never satisfied. I think this is the biggest negative. By the way, it's good for the company because, you know, I can never, and that is psychologically maybe one of the biggest issues you can analyze is I'm never happy about something. You know, I did a big deal successful, you know, with sprint. And to be honest, I enjoyed it maybe for an hour. And then I was thinking, okay, what are now the complexities, the problems?”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  13. “I have to say, people always say to me, Tim, follow your intuition. Tell me what your intuition is. Because we love your intuition about things. To be honest, I'm personally different. I analyze everything. I always, you know, looking on the pros, the cons, you know, the opportunities. I'm always listening to a lot of people. I want to get, let's say, a full picture of a holistic view, Kubistic, a holistic view about, let's say, what are we talking about. And then I'm drawing a conclusion of that one. Interesting wise, sometimes the conclusion comes automatically. So you do not have to always, you know, show the organization I'm calling the shots. Let the discussion maintain and organize a discussion in your organization. And suddenly the organization falls into a conclusion where you can say, that's the right one. Go ahead.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  14. “I want to have respect for what I'm doing. And this comes from the jobs I do personally. Being, let's say, deals like the US deal, being it like operational team in the communication, being led fighting outside for political topics for this company, this is, let's say, how I want to be perceived, respected, that I'm always 100% committed, first always Deutsche Telekom. How do you like it or not?”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  15. “By the way, the most important is the shadow of the leader. I know about that principle. So if I'm not committed, if I'm not living up to the values of this company, if I'm not the role model 100% applying to the rules which we have communicated, nobody will follow the rules. So I have to be visible and I have to be very authentic in the way how I'm coming across. I should be part of the organization that the authenticity means people should say he understands the business. He understands what we are doing. He understands as well hopefully most of the problems which we are having. He's not somebody who is a superstar sitting in talk shows or hanging out with celebrities all day long. He should be a worker in this organization. I think this is it. I earn, I don't want to be loved.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  16. “Look, my whole business is that way. I can tell you I have daily interaction with young people of the organization. I'm on the front line. Please follow my Instagram, YouTube or LinkedIn channels. I was one day digging the ground and putting fiber into houses. So I was doing the practical work. I drilled the walls. I was digging the grounds. So I was trying to understand how our processes are working. I always want to be on the lowest, the operational level of this organization to underhouse where the money is going. And that is the way how I'm trying to stay grounded. I'm spending significantly more time with customer service, with the technical infrastructure, and with, let's say, new business model. Then I'm spending, for instance, with capital markets.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  17. “No, I think hierarchically, look, I always said demystify the CEO. And I can tell you when I see the CEOs in the US, they sometimes behave like gods. I always say, you know, I'm one employee as everybody else and I always have to own a discipline. If I'm not good in one discipline, if I cannot be a role model for doing practical work my side, how can I be telling the other people how they should do their work? So everybody is a worker. Everybody, you know, is a worker. I always say guard horse. You know, everybody should be a guard horse. We do not need escort winners here. We need guard horses in this organization.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  18. “Appropriate return on investments, but centralize the ones which you have to do. So I would say 20% central, 80% decentral gives a lot of empowerment to the people.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  19. “Success is a formula of discipline plus talent times attitude. The attitude of the way how we're doing that, and I'm coming back to leading, leading is our attitude. Everybody should have this attitude to do things in a better way than the others, so performance-oriented. This is the way we're doing. For me, a lot has to do with empowerment. I cannot run a business in Seattle, 9,000 kilometers away from here, and tell these people how the tariff of the next proposition should look like. I should trust these people that they are doing the right thing. So I would say 80% of our business is driven by empowerment of local people building the right networks, having a great service, having good propositions for their customers, being, let's say, aggressive on the competition and, you know, considering the...”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  20. “The third one is the element of purpose and belonging. We are very tied to each other. We feel like, I would not say family, that is too much, you know, but we feel togetherness. And by the way, history is, we were always, you know, a kind of state-owned company. We were always the one who were attacked. This created this kind of mentality of a castle, you know, where people were defending themselves. And we have used this now for getting extroverted. Look how many people are on social media talking about the company. If every employee is the communication department of this organization and everybody showing his tea and his magenta, the message is very strong. We believe in our products. We believe in the strength of our company. And customers are recognizing this. And customers always want to be with the winner.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  21. “First, the cultural change of Deutsche Telekom is the most important, the most important driver of the success of this company. The first one is, by the way, everybody would say customer first. Okay, you can say that, but you have to live that. That is definitely the thing.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  22. “There are a lot of ones, you know. Maybe you get one, you know, and you will not find out that it was quickly reagented by the system.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  23. “Hungary and in Germany, which we are using to learn from the talks we had with our customs in the past to understand what the best interactions were for this individual cases and teach our service people that they have more success in the interaction. So with their clients. So it's not only for the customers as well for our own people to learn from that one. And then we have this whole area of internal processes. And I can tell you how many processes big companies have who could be automated, how many services, you know, where artificial intelligence can be used. I'm using ChatGPT4 on a daily basis. By the way, I'm doing a lot of letters where I'm saying, by the way, I want to say this, this, this, this, and this. Do that in a friendly manner. And by the way, consider that, you know, I'm writing this letter to South Korea or whatsoever. And I get a draft.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  24. “Multifold, by the way, multifold. It starts with in our industry, by the way, the development of the own software, which is running the antennas, which we call OpenRAN, where we do a lot of coding, a lot of things. Artificial intelligence will help us to develop that code faster. The whole management of cloud infrastructures, our networks are operating from cloud infrastructures. We call that disaggregated infrastructure. In this disaggregated infrastructure, the protocols which we are using there will be supported by AI. The way how we are interacting with our customers, I mentioned that already, bots will be based with AI tools. By the way, teaching our agents, teaching our service people will work with AI. We have already tool based in”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  25. “If you run them your own with your own software and on top of that use the globalization for the competition of technologies and to learn how different continents are evolving.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  26. “To shut down the doors to China, their innovation, their creativity, the way how they have performed in our industry in the past was as well a great learning impact as well for Nokia and Ericsson. It brought innovation to our industries. And on top of that, I believe that being open, talking to these people, working with these people, using these people will keep globalization intact. I don't believe if we are banning Huawei that this will not have an impact to other industries. And if we are closing down or decoupling our industries, what do we have? What is this society about? I don't believe that's the way forward. So therefore, don't be naive. Critical component securities, focus that you have them always under control.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  27. “Infrastructure. To think about if somebody would be able to turn off the emails or the data traffic for a day, the economic effect would be detrimental. It would be significant. So that said, we have to make sure that we are having control about critical infrastructure at any time. And that is what we're doing. We have, for instance, in the mobile network, our core network where the data is aggregated in the IP aggregation network, where data is transferred. We have full control, we only have Western providers. Now, it's not against the Chinese, but it is better, you know, from this political world, you know, to have a multi-vendor strategy which is providing on this one. I don't believe it's a good idea.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  28. “The first thing, as I said, we should not be naive. Everything is used as a weapon. And therefore, you know, we cannot run in the Western world technology where you have a kill switch in the software or kill switch somewhere in your technical infrastructure. So therefore, on top of that, you cannot be dependent on only one single supplier. You have to build a multi-supplier strategy which gives us easy. This world is getting more difficult, more vulnerable, and therefore for us as a company, we are taking actions on this one. When you say kill.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  29. “I'm not sure because you know, I'm not so easy to predict for a machine. I hope at least, but maybe the experts are looking at that one.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  30. “Recognize that. So therefore, how can you make sure that it's Tim talking to you right now? So this certified protocols, not only on persons, but as well on data, is something which is getting more importance in the future. And to make sure that we don't have fake news and other things. I have to say.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  31. “In these times, get used as a weapon. We have seen oil, we have seen gas, we have seen grain, we have seen food data. Everything is used as a weapon. And it seems to be that in this world where kind of, you know, the classical organization is somewhat the caudal alignment between our values is a little bit, let's say getting fragmented or falling apart in this world AI will be used as a tool as well to manipulate. And therefore, you know, we have to find new ways. What is the answer? By the way, it's even a business answer, ID management, very important. So that you have to certify who is talking to you. It might be that you are sitting here with my avatar and you don't read.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  32. “But I very often heard, you know, ah, come on, you know, the Americans, we are positive. While the Europeans are always in this kind of mode of saying the glass is half empty. And at the end of the day, if the glass is not half empty, if glass is half full, you know, we are always surprised by the good things. To be a pessimist is always the better surviving strategy because you're never disappointed.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  33. “Today, it will help us to simplify our living and it will definitely take away routines, which gives us more time to create a more important things, more creative things. It will create new jobs. That is what my conviction is.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  34. “Making our life easier. And that is the purpose of it making our life easier. It will take over first routines, but perspective it will even help us to be more creative. You can easily fine-tune the models, yet you're not only getting the average of an answer, but even the edges of answers in the LLM models. So therefore, you will get as well new kind of creative inspirations. It will be always a human machine interface. I don't believe that the machine is taking over. I don't believe that. It will be always that I'm easing my life. I get new inspirations. I get new ideas, new knowledge with the machine, and then I transfer that and transfer that into my daily work. It will get us faster. It will be more skilled. Think about program languages and other things which you cannot work on.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  35. “It will be connected to a machine and the machine will understand what your needs are, whether you have a request towards your telco bill, whether it will be a request towards a technical issue in the machine, whether it will be a command which you give to change maybe a protocol or change software. You will do this with the most natural way of communication, just with your mouth. And this is the first one. It will be multimodal. So we will not only have speech to speech, we will have as well a speech which is creating presentations, speeches which is creating pictures. So the machine will transfer our language into doing, into the automated way of...”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  36. “We will complete a new thing Everything else is not natural. Our screens, our keyboards, everything is something we have learned to communicate easier. We don't need that. Everything will take place via your natural speech. Will you be a false?”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  37. “Should start with AI. In our case, it's the custom interaction. So we are modernizing our bots on ChatGPT basis. So we are learning from the classical protocols, from all, let's say, the known customary interaction. The system learns from that one. And in the connection, in the prompt which we connect to all the knowledge which we have about the network functionalities, the products, the tariffs and the like, we create a new bot. By the way, we will have that bot already this year as an MVP here in Germany to experiment with this new way of interactive customer service via a machine.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  38. “Look, artificial intelligence is a game changer. And ChatGPT was this kind of moment which we all witnessed, I can tell you, it will change the world. Now, there was long time development of AI as well in our companies. We are using bots for years already in our organization. We have machine learning functionalities. But ChatGPT, the automation of natural language. So by the way, the reason why the Homo Zapians is superior to all the others living on this earth is because of our language, because of our communication. Suddenly, we have a tool which automates that. This was a breakthrough, and it's definitely an inflection point in history. So therefore it will affect everything. Now, what are we doing? There are areas where you have a lot of data. These are the areas where”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  39. “At the edges of our connectivity piece. Because I believe there is a certain commoditization of 5G service and fiber going forward. So that means every year we are investing, but there is a certain way that the prices for these services will be flattish or will decline. So therefore, the question is to create a growth company.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  40. “By the way, I think we have a lot of money. So we are 100 billion company. I have BBB plus ratings in our regard. So I have a high credit worthiness in the market. So if we need money, if we would ask for money, we can easily get it. But look, the money should be spent in areas where you gain appropriate profits. So therefore find the right way. And on top of that, don't go in areas which you don't understand. So, you know, don't jump on something and burn the chips and then think, now we are in the cloud era or now we go into new consumers digital consumer service or we go in software development for applications or whatever. I can tell you we will lose a lot of money. So therefore it should be expanding the JSC. If I would have more money, I would spend it.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  41. “Look, we own the majority of the most valuable telco company in the world already, which is our T-Mobile US business. We are in all the markets where we are operating except one. We are number one in mobile and fixed line services. So Deutsche Telecom will be number one in the world for telecommunication services. We keep our focus, keep our focus on the connectivity part. That is the basis for whatever we are going to do. This is where our core capabilities are. The second thing is I think there will be a European market consolidation where Deutsche Teletter”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  42. “Strategic imperative which we are driving here in the company and therefore I'm more comparing me now with the digital ecosystem than with the classical telcos.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  43. “That's too fast for me. But, you know, I'm not ready with what we are striving for. I think this issue of being number one in the markets and this attitude of always wanted to be leading, I think this is good, but now we have to face customer satisfaction in comparison to the big internet companies. So therefore, for me, the new benchmark is not anymore the telco sector. The benchmarks is the service which you can get from the highly digitized companies. And therefore, full automation of our services, the way of bringing new adjacent service to our connectivity, easy to use for our customers. Even the way of the capabilities of embracing new technologies like AI for us, this becoming a leading digital company, leading digital telco. This is our new...”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  44. “The secret source is always willing to transform, always willing to go new ways. Second, focus, being very focused on the classical connectivity part. Thirdly, it's about the attitude which our people have with regard to we don't want to be good, we want to be leading, leading in every category. Our aspiration is always to do things not in a good way, in a leading way. So always compare that. If everybody in the company would apply to this aspiration, the jigsaw of the whole organization will be leading. And that is what we are trying to drive.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  45. “One last sentence. It cannot be that our networks are spammed with advertising. And they always do this to take out data from consumers, which they monetize then in the US. And what you have seen is the European telco industry, and we are the biggest player. We have a market cap of 100 billion, while the US players in these industries are all trillions of market cap. And there is an asymmetry in our industry, which we have to balance a bit. They should contribute and help us to build this next generation network.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  46. “Look, the first thing is we do not want to increase the prices for our customers because they simply say, by the way, if you want to reimburse your cost, just increase the end customer prices. But you know in this political landscape in Europe and with the customer orientation which we are having, we don't want to increase the prices of the end customers. So therefore, we want to let them participate. They should pay us for the traffic they are putting into our infrastructures a certain termination fee. As we know it from the past and in other places of our industries. And this is then helping us to stem this huge billions of cost which we have in our industries. We call that fair share only for the ones who have more than 5% of the traffic.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  47. “Can you do about today 80% of the whole traffic in our infrastructure is coming from places who don't provide any kind of infrastructure in exchange, which are 10 big players from the US environment, these are the GAFAs mainly and the streaming services. And our position is for the ones who are eating up more than 5% of the total traffic, only the ones who have more than 5%, they should contribute and they should give us as an industry or as a tax, I don't care, they should give us a contribution which is helping us to build the capacity for the next generation.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  48. “Her free basis. Why did they do that? They said, You give me traffic, I give you traffic. We balanced this out. So we make it a net sum game for zero cost.”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  49. “What do you think about it? I think it's totally wrong. And we have started a fair share debate from our industry. And we have just published a letter from the 20, the biggest telcos here in Europe, where we said, look, guys, the industry is growing by 30 to 40 percent capacity every single year. You know, we expect now a 4K video coming across the YouTube channels. We expect, let's say, that everything is a video, the Netflix and the streaming industry is booming. And all this traffic is going into our networks and they're not taking any cost on the infrastructure. So this is a construction mistake when the World Wide Web was built. At that time, AT&T, Deutsche Telekom, Orange, the big telcos, connected their networks. And they did that on a...”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source

  50. “That's right. By the way, that's a quote which Eric Schmidt, you know, the former Google manager did once, he said, you built the networks, we take the profit. And this is exactly what's happening. Look”

    2023-11-15 · In Good Company with Nicolai Tangen · Tim Höttges CEO of Deutsche Telekom: Future for connectivity, 5G and AI · IDENTIFIED FROM THE TRANSCRIPT · source