YouSaid · the spoken record
Vijaya Gadde
- lines on the record
- 53
- first
- 2015-08-19
- most recent
- 2015-08-19
- sittings or episodes
- 1
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- podcast
Every line below is reproduced as it was said and linked to the record it came from. Nothing here is summarised or generated. Directory · Search · Corrections
“Absolutely. I think the one thing I've seen is the ability for technology to impact every corner of the world. And I just love that. And it's the reason I love Twitter because it has an impact in people's lives every single day.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“I think contingent workforce issues are really, really interesting. We have a new world with a sharing economy, and a lot of the people that are participating in different services like Uber, Postmates, et cetera, are they employees? Are they not employees? What kind of protections do they have? I think it's a fascinating issue that will really impact how these companies continue to operate and how employees service providers are treated.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“Well, not just that, but you have a right to be forgotten from a search engine. But not necessarily from Twitter, you know, and in the online world, you don't have a right to be, or sorry, the offline world, you don't have a right to be. Right, exactly. So I'm not sure what's being achieved by this.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“My feeling. I'm not sure. The interesting thing about that decision is it's not that you really have a right to be forgotten. It's just in certain places. You have a right to be forgotten”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“I think it's incredibly challenging. I think that that is a really tough position. I understand that there are cultural norms that are different around the world, but I think it's a very challenging issue because it is information and I believe that it should flow freely.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“And do you see a contraction around the world as a government becomes smarter of it? There's not going to be a world view of this. I mean, for example, the right to be forgotten. Where do you come down on that?”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“Well, I mean, it happens all the time, even in countries like France and Germany. It would be a lot of things that are considered violations of European hate speech laws that wouldn't be violations of U.S. law, for example, or in particular countries around demonstrations or protests, that type of information. If you don't have a permit to protest, you're not allowed to hold a protest. So that type of information will be asked to be blocked as well.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“I think it's an issue that we should always be vigilant about because if people stop fighting for these things, that's when you slide into a place where information is not flowing freely. And I think it's one of the things I'm most proud of is the work that my team has done about withholding where we are forced to withhold content. We only withhold it in a particular country that has given us that legal order to do so. And then we publish the court order for the world to see so they can see exactly what governments are acting and what they're trying to suppress.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“I would imagine, I personally never do enough there. I think they just allow a lot of cesspool behavior to go on, and I'm not sure why. I mean, I get the larger First Amendment issues, but at some point it becomes a question of social kindness or something like that. So let's finish up about content around the world. Is it at risk, do you think, that content is at risk as you move as a lawyer, you see blocking of content, blocking of information, we all promote more information everywhere, especially good information and news. Do you see that as a big issue going forward?”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“Twitter or Reddit, there were a number of places that it was happening. And I do think that there's a number that a lot of the stuff's happening on private platforms as well. You're just not seeing it. We've always had the privilege of being a largely public platform, so you can see everything that's going on, and that's both good. You see the good stuff as well as the bad stuff.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“It would be really interesting. I don't know that it'll get worse. I think it's just always going to be there. This is a problem in the real world. It is a problem online. What you often see is organized campaigns that are across multi-platforms. It's, you know, a lot of Gamergate was across multi-platforms. It wasn't just one platform. Yeah, Twitter was the same.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“Actually, I think we do have that control, and that's what you've seen us do. I think Twitter is taking a stand against online abuse, and we can control that on our platform, and we're being much more aggressive. So similar to you, that is exactly what we're doing when we suspend someone from the platform and we prevent them from signing up.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“I said website. And it was really interesting because they thought they could say whatever they wanted. And I said, no, you really actually can't because it's my party here and you need to leave my house. So I had certain news people have certain control over that. How do you, you all don't want to have that control or don't want to serve that purpose yet increasingly you'll get drawn into it.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“I block a lot of people. We've allowed people to share block lists. So, for example, if you are an activist and you and the people that in your community have the same people that are always harassing you or you don't want to hear from, you can share your block list with other people, which is great. We also enhance the ability to mute people that you just don't want to listen to. So we've done a bunch of things in the product to enhance the user controls around what you see and when you see it.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“Oh, so we also are limiting the spread of this information. So we will not show certain types of tweets and that mentions, you know, we've enhanced the ability for people to block the functionalities much better. It is.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“Not you in particular. But something like that in the old days may not have been captured by a direct threat of violence against you. But now we're like, clearly this is meant to intimidate and harass and it's violent. It is abusive and we're going to take action on it.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“So there's certainly an area of greatness to any company's policies, I think, in this, but you can be pretty specific. And this is one of the changes we've made, actually, is because we used to have a policy that said the only thing that was prohibited was a direct threat of violence. And what we found was a lot of people were getting indirect threats of violence that were incredibly intimidating. And we took the feedback from our users that our policy didn't go far enough. So we made the change. But you're right. It requires our agents to have a lot of context to really understand the policies before they can make a decision. And we take this incredibly seriously.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“So those are very gray areas in a lot of times. I mean, Reddit had that issue is that it was okay to have certain words, but they were all offensive. You could say, you couldn't say you'd kill someone, but you could talk about attacking someone for their race or something like that.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“That's right, we have a policy team that reports into my organization, and they write the global policies for all this type of content. And then we have a team that enforces the policies.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“So we've done some really simple things such as just make it easy to report, when click reporting in many instances. The other thing that we've done is changed how we react to reports that we get. For example, we will force users to delete tweets that are violating our policies. And it's sort of an education process. We have to go through and delete every tweet that's been found to be in violation of our policies. And it forces them to really take a moment to think this is wrong, this violates the policy, and you're not allowed back to access your account unless you go through those steps. We also have a number of”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“Or even here when you talk about diversity issues in tech or in a number of issues, you might be afraid to speak in your own voice, but you want to make a point. So I think that that's valuable even here, every day.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“Harassment I think you should not have anonymous. That's my feeling. But we'll go on. I think it does breed more trouble than it's worth. But I get your point if you're in a certain country and you can't speak and don't have an outlet. Gay issues used to be like that.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“We have a philosophical point of view that anonymous speech can be very powerful. We have the opposite reality that it can also be used for things like abuse and harassment. So it's a balance and that's the balance that we're continually striking every day and we can continue to iterate on that.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“No, I think it's a very important part of the mission of the platform, which is to allow any voice to speak up. And there are many places in the world or many topics. Even in a place like the United States, that people would have a fear of speaking out about. And it's really important that we enable those voices to be heard as well as the”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“Well, it's a public platform. You know, you could say the same thing on the evening news and it might come to haunt you later. Right. That would be cool.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“I have a hard time imagining that. And it's funny because I do think in many cases Twitter is the place for your online identity. It is the place where so many people, whether it's government officials or celebrities or business leaders, choose to speak and put their views out to the rest of the world. But it also serves this other use case, which is to allow those who don't have a voice to speak up. And without fear of retaliation.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“Well, it's certainly one of the things that can exacerbate a situation and people can hide behind the veil of anonymity to say terrible things. And one of the things that I've been really focused on, and I wrote an op-ed in the Washington Post a couple of months back that really focused on this, is that at some point, the abuse becomes so bad that it begins silencing other people. And while we've historically not mediated and gotten involved, we've taken the position and we believe that we need to create an environment where people can speak freely, but that there is a line over which we will not allow you to cross, and we're doing a number of things on the product and the policy side to prevent that.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“Twitter doesn't hurt people, people hurt people. And yet these tools make it a lot easier. Let's talk about the solutions because I think you can't change humanity and sort of the vile things they say. And there is an anonymous, for example. On Facebook, you can't be anonymous. It's very hard to do so. Is that a problem? Let's start with that to begin. Because on Twitter, you can have all kinds of crazy names and nobody quite knows who you are.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“In that particular case, I think there was a lot of confusion on what was actually going on. So, and I don't want to comment on specific cases, but I think that it's not that we had this belief in the platform and the power of the platform, and we tried to tinker with it very little in the early days. And I think we reacted to reports of abuse, but we weren't doing anything proactively to either educate users or make it more difficult to abuse someone. And so what we've done over the last year is really drastically changed how the product works, our enforcement mechanisms, how quickly we react. And those are the things we focused on, and we've changed our policies, actually, because of a lot of feedback from our users.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“I think that's right. I think fundamentally the internet is often a reflection of what the real world is like and some of that is really amazing and some of that is not so great. I think for us a lot of our criticism stemmed from not acting fast enough or not acting with enough success, meaning we weren't stopping things from happening. We were very reactive. We made a lot of changes, I would say, in the last year.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“I often ask myself that same question. I spent a lot of time in meetings. I think, and a lot of time planning for the team, unblocking issues, making sure that the leadership team and my team are communicating well so that we're focused on the right things. So you could also confirm.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“Not at all. And in fact, I have a phenomenal team that supports me, and they are really the ones that push on these issues. So my job is to help them”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“No, I really wanted to. I remember having lunch with AMAC a couple of times and asking him if there were any opportunities available. And I was very excited when one finally came up.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“Egypt. He lives there about half time, and he was there during the revolutions and the protests in Tahrir Square. The time that I found it just phenomenal and the power of this platform became so apparent to me was back in 2010 when he was sending us tweets from Tahrir Square, from pictures of what was happening I was like, this is amazing. This entire movement started because people were able to connect with each other around a common interest. And not only are they thousands and thousands of people there, but they're able to share what's going on directly with the entire world without any mediation and without journalists, and they're able to express exactly what they feel and what they're trying to achieve. And that power is really something that I think is relatively new. And it really felt to me like...”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“But I was friends with AMAC, who is our former general counsel here at Twitter, and always admired him in the work that he was doing at Google before he came to Twitter and also what he started here. And I also had this really unique perspective because my father-in-law is Egyptian, lived in Egypt, lived in Cairo, and is still the biggest user of Twitter that I know.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“Yeah, absolutely. It's going to sound a little discongruous, I think. But I actually spent about a decade of my career here in Silicon Valley at Wilson Suncini representing tech companies mostly in IPOs and mergers and acquisitions. I mentioned...”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“I think the robust exchange of information around the world is so critical to everything that happens. And it is a very American point of view. An American educated person. So I appreciate that not all countries feel the same way and different countries approach it differently, but we were started here and we have this fundamental belief in the power of Twitter and the power of the exchange of information around the world. And I think if the government doesn't follow appropriate processes or they try to stop those conversations from happening, what you're doing is stifling that free exchange of information. And I think that's incredibly dangerous.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“I don't know about the government needing to change, but I think there are other avenues that are open to us, and we're seeing some of this. We have a large export business on our ads platform in China. We also have a number of developers in China who use our developer tools. So we do feel that that's a market that's available to us. We're just pursuing it in a different way.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“I think what we have said, and I think what we continue to believe is that we are unwilling to make the compromises needed to be in that market today”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“Well, you've seen companies like LinkedIn who've been able to do it. They've made a fair number of compromises to be able to do so. A fair number.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“We are currently blocked in China. That being said, I believe there are probably some citizens who have access to the platform just based on what I've seen through other mechanisms.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“By the government, by the courts, because there were a number of tweets with some allegations of political corruption that”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“Well, it's funny because you can look at our report and you can see where the sharpest increase is. And it can be around political events or elections. So it's very dependent quarter to quarter or year to year. Recently we've obviously seen a lot of reports from Turkey. And you can see a lot of the beloved.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“Yes. All of that. So we received most of our requests from the U.S., but we're a U.S. company. We're used here. We have a lot of users here. So it's not surprising that we would get more requests from the U.S. government. But you're seeing a slow uptick around the world, I'd say.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“I think the. They think the formats that they've agreed to are sufficient for disclosure purposes. You should really talk to them. And they believe that there's some security benefit in not disclosing how and when, what types of requests they're making for service providers.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“We want to be very granular about our disclosure in terms of the types of requests we're seeing from the government, whether they're national security requests or other types of requests. And right now, that information may be only disclosed in a certain aggregate forms, and we want to be incredibly granular.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“I don't think we take pointless fights. I think we take fights or we stand up and push back where we think that there's an important principle involved. So we're not going to win every single one of them. We have a case against the U.S. government, the Department of Justice, and the FBI right now around our transparency report to be able to share more information about national security.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“Don't believe everything you say. No, I don't believe anything. I know, but I still like how to get away with murder. You're not going to stop me from legal shows. So even though I know that they're not crazy.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“We push back on overbroad requests. We'll push back on things that haven't followed the proper process, the subpoena versus a warrant in some cases. So it depends on the case. It's really hard to be very specific. But we push back in all sorts of cases. We push back because we often want to give the user himself or herself the notice that the government is requesting their information. And oftentimes the government doesn't want us to do that. A really famous case of this was back during Occupy Wall Street. Malcolm Harris was one of the many protesters and the New York District Attorney wanted information about Harris, a lot of information, and they didn't, in our opinion, follow through on the right process, a search warrant. Rather, they issued a subpoena, which doesn't go through the same process. And we tried to fight. We tried to push back. We wanted Harris to be able to fight to be able to protect his information. And the government did not let him fight. And we tried to fight, but we were eventually...”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT
“This is an incredibly complicated area, obviously. We cooperate with law enforcement as long as they're following the proper legal process. But even in our report, you can see that we do push back on certain types of requests. And it's not because we're not wanting to be cooperative or not for any other reason. It is because we want to make sure that we're upholding the same standards of due process and civil rights across the platform.”
2015-08-19 · Decoder with Nilay Patel · Recode Decode: Twitter legal boss Vijaya Gadde · IDENTIFIED FROM THE TRANSCRIPT