Ong Hua Han
Singapore
“Thank you, Chair. I would like to thank Senior Parliamentary Secretary Eric Chua for addressing most of my cuts and also for all he has done to uplift PwDs. I have just one clarification for the Senior Parliamentary Secretary.”
“Madam, in my Budget debate speech, I highlighted the need to take more active steps to enhance community integration, through recreational sports.”
“This can be done through awareness training for both employers and employees. Such training helps address common misconceptions around neurodivergent conditions. It also offers a platform to facilitate open discussion on potential workplace adjustments that can both accommodate neurodivergent employees and play to their strengths.”
“Just as we know to call 995 for medical emergencies, mental health helplines should be easily accessible through the app, to connect users to professional help immediately. Madam, awareness is also key. Collaboration with mental health organisations and other health apps can gradually expose more people to mental health first aid.”
“MoneySense already promotes financial literacy through online resources and ad hoc talks, and then there are other organisations, such as The Volunteer Switchboard, who partners with corporates to conduct workshops for a select group of ITE students.”
“SEN officers play a crucial role in supporting students with special needs. According to MOE, "the number of SEN officers in mainstream schools has increased from around 450 in 2017 to about 680 as of July 2024".”
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“As touched upon earlier, platform workers, especially younger ones, aged 30 and below, for whom CPF contributions will become compulsory, may worry about their reduced take-home pay. To compensate, they might work longer hours which, by the way, also limits significantly any time for exercise. They then fall ill eventually. After taking time off to recover, they may feel pressured to work even harder to make up for lost time, further adding stress and harming their physical and mental well-being. Over time, this creates a vicious cycle of overwork and exhaustion. The issue of annual leave and medical benefits for platform workers has been brought up by other hon Members of Parliament (MPs) in the past. I note that Senior Minister of State Koh has shared the reasons for excluding these other benefits in his opening speech yesterday. I certainly understand the need to strike a fine balance. Yet, the risk of burnout remains real. I hope that the Government can carefully consider the inclusion of these benefits in future iterations of the Act or study specific measures to address this gap so that we take better care of platform workers. Mr Speaker, harassment is yet another issue that drivers and delivery riders face. Platform workers may have to deal with unreasonable behaviour from platform users. For instance, if a restaurant takes too long to prepare food, the delivery rider may be unfairly blamed for the delay and receive lower ratings. Miscommunications between ride-hail drivers and passengers may also occur, such as when the pick-up point is in an unfamiliar spot or is difficult to locate. These frustrations may result in disagreements, which have the potential to escalate.”
“These guidelines could be developed jointly with platform work associations, platform operators and the Government. Full transparency on how jobs are assigned will be key to ensuring fair and objective job allocation and maintaining the trust between platform operators and platform workers. And third, platform workers are rightly concerned that platform operators might react to the need to make CPF payments by increasing the commission collected from them or reducing their incentives and bonuses. The introduction of CPF may therefore risk further shrinking the take-home pay of workers in the long run. in light of this, it would be helpful if the Government can share how it envisions this playing out in the long-term and how this risk will be mitigated. Moving on from CPF, the Bill also covers workplace injury compensation for platform workers. This is a positive inclusion. Safety is a big concern for delivery riders, especially those who use bicycles or e-bikes. Long hours, rushing to complete orders on time and harsh weather conditions put them at a heightened risk of accidents. Similarly, ride-hail drivers face a higher risk of accidents than regular motorists, simply because they are on the road for longer. It is only right that we look after their safety and that we should be comprehensive in our approach. Beyond addressing workplace injuries, we should also strive to support the overall health and well-being of platform workers to prevent serious injuries. This Bill does not provide platform workers with benefits common to employees, such as sick leave or annual leave. After all, platform workers are not employees.”
“After all, while platform work offers for more flexibility and autonomy, traditional employees are usually under direct supervision at the workplace. Transitioning to this can be challenging and may discourage platform workers from seeking or staying in traditional employment. We therefore need to proactively support our platform workers, especially the younger ones, to find and remain in a stable job. The Government currently has a range of support measures catered to lower-wage workers and unemployed individuals. These include the Workfare Skills Support Scheme and the Career Conversion Programmes. More recently, during the National Day Rally, Prime Minister Lawrence Wong also announced the Jobseeker Support scheme, recognising the difficulties faced by the involuntarily unemployed. Perhaps, we can introduce tailored programmes to address the opportunity cost that platform workers face. Or could the Government calibrate existing schemes so that more are incentivised to prepare themselves for a long-term career. Sir, we also need to ensure that the introduction of CPF does not give rise to discrimination against CPF contributing workers or result in undesirable profiteering behaviour. As these concerns have already been explored in detail by hon Members of the House yesterday, I will not be repeating them here. Instead, I would like to ask three clarifying questions. First, how will the Government ensure that a platform worker's CPF contribution status is never a relevant factor in a job-matching algorithm? Second and related to this, will the Government consider regulating the assignment of jobs by platform operators? Such regulation could come in the form of clear guidelines to ensure that there is no discrimination against CPF-contributing workers.”
“First, mandating CPF contributions may unintentionally frame platform work as a viable, long-term career path for younger workers. However, it is important to acknowledge that platform work rarely offers long-term development. Unlike employees, platform workers do not have the same access to continuous learning or promotion opportunities. This limits their career progression, especially when they are often isolated from professional networks and not levelling up their skills over time. Additionally, platform workers do not have the full benefits that employees enjoy. Platform work is subject to market forces and can be an unstable source of income. It is preferably not a long-term career plan for all, especially for people in the early stages of their working life. Yet, full-time platform workers who want to switch careers often find it difficult to leave this line of work. On one hand, platform workers may be willing to spend their time upskilling and applying for jobs. But that time could be spent completing gigs to make more money. Simply put, upskilling comes at a cost. It is a luxury to some platform workers, a luxury most cannot afford. Contrast this with lower-wage employees in sectors under the Progressive Wage Model (PWM). The PWM maps out a clear career pathway for wages to increase. Employees are required to attend training to improve their productivity and skills. Platform workers do not benefit from such structured support. Unlike lower-wage employees, there is no incentive to improve their skills within their ecosystem. Even if they do secure a job, it may be difficult for platform workers to get used to a more traditional working environment.”
“Mr Speaker, thank you for allowing me to participate in this debate. According to the latest labour force report by MOM, in 2023, there were 70,500 platform workers in Singapore. These are our taxi drivers, private-hire car drivers and delivery workers. They make up a significant population in our workforce. Under the proposed Platform Workers Bill, platform workers will now gain rights and legal protection they did not enjoy before. I support this landmark change. On this Bill, I will speak on and raise clarifications around three key areas of the Bill, namely: one, the implications of Central Provident Fund (CPF); two, workplace injury compensation; and three, the scope of this Bill. Sir, introducing CPF contributions for platform workers aligns with the comprehensive social security system that has long been in place for employees. CPF ensures that workers have a safety net to meet future needs. It encourages workers to start saving for a home at a younger age, sets aside a fund for healthcare and facilitates long-term financial planning for retirement. The change for platform workers brings them closer to par with employees, which is a good thing. I also welcome the enhancements to the Platform Workers CPF Transition Support (PCTS), where the Government will fully cover platform workers' CPF payments in the first year. This means that platform workers’ take-home pay will not be impacted in 2025. Hopefully, this will alleviate the worries of workers about reduction in take-home pay and encourage more workers to opt in for CPF. While the introduction of CPF coverage for platform workers is promising and should be commended, there are potential downside risks that should be addressed.”
“Mr Chairman, we must go beyond physical accessibility to ensure that PwDs feel welcomed, supported and empowered to participate in sports activities alongside their peers. The inclusive ActiveSG gym orientation programme for PwDs is a good first step. It would be great if MCCY can share more about plans to make recreational sports more inclusive via the Disability Sports Master Plan. To this end, could MCCY expand the range of sports programmes offered to cater to more disabilities? Based on my survey, it also seems that not many PwDs have taken part in a SportSG or Para Sport Academy programme. Beyond partnering disability organisations, I encourage MCCY to consider ramping up its efforts on increasing outreach of its programmes to motivate more PwDs to take part. Supporting Coaches to Fortify Singaporeans”
“I have a clarification for Senior Parliamentary Secretary Eric Chua. I thank the Senior Parliamentary Secretary for those encouraging stories and an inspiring call to action in your speech. Does MSF or SG Enable actively track and engage those who successfully graduate from the Sheltered Workshop-to-Work Programme, say after one or two years, to ensure that they do not fall back into unemployment or sheltered workshops a few years post-transition? I ask this because I do share your concern and perhaps those of other Members as well, that we might become too fixated on the EMP 2030 target of 40% employment and inadvertently neglect stability of open employment of PwDs.”
“The number of DPS applications has declined from 93 in 2015 to 20 in 2023. Could this be because access to the scheme is too limited? According to SingStat, median monthly PCHI from work has risen to almost $3,300 in 2022. Yet, the three schemes I have just listed all have means-tested income criteria inconsistent with each other and also fall below median income levels. To the end-user people in need of these schemes, it is difficult to understand why this is so. Mr Chairman, it does not look like we are short on policies or support schemes. What we need to do is to recalibrate our means-testing criteria. If we can improve our existing support mechanisms, we will already do a lot to ensure that our policies effectively serve those in need. Special Needs Trust Company”
“They continue to support their children with disabilities every day. They incur additional expenses on a daily basis. In light of our rising cost of living, could MSF consider increasing the monthly payout for caregiving parents under the Home Caregiving Grant? There is no break from caregiving for many parents. Caregiver stress is very real. Therefore, I urge MSF to put in place robust support mechanisms to ease both their financial and emotional burden. By doing so, we can empower parents to continue providing care while safeguarding their own health and well-being. Improving Means Testing Approach Mr Chairman, on means testing, I raise two key suggestions today. One, that the income threshold of means-tested schemes should be recalibrated to at least align with current median household per capita income figures; and two, that our means testing framework should be improved to take into account actual costs borne by families with PwDs. These are points I had raised before in my maiden speech in Parliament. I am concerned about the accessibility of existing support schemes, such as the Assistive Technology Fund (ATF), Enabling Transport Subsidy (ETS), or the Disabled Person Scheme (DPS). Access to the ATF remains limited due to stringent eligibility criteria based on household income. To qualify, gross monthly per capita household income (PCHI) must strictly fall below $2,000. Similarly, access to the ETS is not available if gross monthly PCHI exceeds $2,800 for Singaporeans. As for the DPS, if the combined income of a four-member household exceeds $6,500, that works out to a PCHI of $1,625, the PwD cannot benefit from the scheme. This is despite them being certified as permanently disabled and incapable of taking public transport.”
“Mr Chairman, while the Government has through Budget 2024 underscored its commitment to expand sheltered workshop spaces going forward, I would like to stress that we need to focus on empowering as many PwDs as possible to take up open employment roles. Therefore, the success of the Sheltered Workshop to Work Programme is critical. I would like to ask MSF for more details about this programme. One, what is the number of PwDs entering the Sheltered Workshop to Work Programme annually in the last three years? Two, how many PwDs return to sheltered workshops after transitioning to open employment? And three, could MSF also share what is being done to equip PwDs with the skills and support necessary to transition into open employment settings? Support for Caregivers – Post-18 Space Sir, I truly believe that the Government recognises the importance of the post-18 space in the lives of PwDs. Last Friday, Minister Chan said that he wanted special education (SPED) students to have pathways integrated with their post-18 work, life and care arrangements. While we look out for PwDs in the post-18 space, we must also remember that their parents continue to play a vital role in their well-being and care. Some PwDs depend on parental support in their adult years. Others need parental support while transitioning into independent living, and the rest need support on a long-term basis. May I ask MSF what additional measures are being considered to support parents looking after PwDs in the post-18 space in our inclusive Forward SG roadmap? I know – and a few of us in this House know, this intimately, too – parents who give up their career or make significant sacrifices to look after their children with disabilities. They are growing older, and their own medical expenses are also rising.”
“I thank the Senior Parliamentary Secretary Rahayu for addressing my cut. She mentioned CTGTP as a treatment option for spinal muscular atrophy (SMA) patients. While I appreciate that this may be true, to my understanding, it benefits young children rather than adults. Risdiplam seems to be the way to go for adults with SMA. May I ask, in MOH's discussion with pharmaceutical companies, whether they could make subsidising risdiplam a high-priority topic? I do not mean to press MOH on this, but SMA patients are really keen on this treatment which works to preserve their quality of life.”
“Every day without treatment access is a missed opportunity to improve their quality of life and prolong lifespan. Therefore, I urge MOH to expedite its review of SMA treatments for subsidies and mainstream financing. Crowdfunding is not a suitable nor sustainable alternative. Sherry has extended her crowdfunding campaign many times now. Yet, she has only managed to reach 12% of her $375,000 target, just to secure one year's supply of medication. Mr Chairman, Sherry is only trying to buy time, time to witness policy change, time to hope for a brighter tomorrow. Managing Cancer Treatment Costs”
“Chairman, today, I raise a matter of urgent concern: the need for financial assistance for those living with spinal muscular atrophy (SMA). SMA is a rare and debilitating genetic disease. Last year, I got to know Ms Sherry Toh, a 25-year-old socio-political and gaming journalist who lives with SMA type 2. SMA is a progressive disease that affects the nervous system and muscles, resulting in severe physical disabilities. Despite the challenges posed by SMA, Sherry is an incredibly resilient person, determined to live her life to the fullest. Members can read about her story online. Without treatment, SMA patients like Sherry face the grim prospect of progressive deterioration, respiratory failure and a bedridden future. However, there is hope. There is an HSA-approved oral medication called Risdiplam, which improves motor function and stabilises SMA's progression. Roche, which markets the drug, donated a three-month supply to Sherry last year. This intervention led to noticeable improvements in her energy levels, swallowing abilities and overall well-being. It gave Sherry a newfound taste of freedom and independence, enabling her to live her life more fully. Yet, this was a temporary lifeline. Risdiplam needs to be consumed daily and consistently for its effects to last. An annual supply of Risdiplam costs $375,000 per year. This is far beyond the reach of an average Singaporean. As soon as the third day without medication, Sherry felt a notable deterioration. It took her longer to swallow water compared to when she had been on Risdiplam for two months. While there is hope that SMA treatments may be included in the Rare Disease Fund in the future, I raised this topic in my Parliamentary Question last year, patients like Sherry cannot afford to wait any longer.”
“Chair, MOT must ensure that prominent and informative captions or visuals accompany audio announcements, during times of service disruption. Could MOT also explore complementary forms of communication, such as text message alerts or mobile applications, to reach commuters who may not be able to hear announcements over the loudspeaker? This will work better than passive communication channels where the commuter has to search online or approach staff to find out more information. Point-to-Point (P2P) Transport”
“Chairman, I urge MND to consider clearer and more direct financial assistance for persons with disabilities (PwDs) to cover improvement works in their HDB flats. I have two suggestions. First, HDB actually allows PwDs to qualify for Enhancement for Active Citizens (EASE) even if they do not meet the age criteria. This needs to be clearly indicated on the EASE webpage for improved visibility. Second, could MND increase the list of improvement items under EASE, beyond things like slip-resistant floor tiles, grab bars and ramps, to cover more accessibility needs like induction stoves for the safety of the visually impaired? Financial Help for PwDs' Home Improvement Works MND must take steps to design housing policies that are inclusive and accommodate PwDs, enabling them to live independently and participate fully in society. We need to ensure that PwDs have access to housing options that are conveniently located near essential amenities. Access to things like MRT stations, healthcare facilities and community services is vital for PwDs to minimise daily friction. To this end, could MND prioritise PwDs for flats near these amenities? Second, could MND consider implementing enhanced proximity housing grants for PwDs purchasing a flat near their parents or siblings, who provide essential caregiving support? Enhanced Proximity Housing Grant (PHG) would lessen the financial burden that comes with purchasing a home near family members, particularly when they might already be living in a comparatively pricier area. Age Well SG and Related Infrastructures”
“Chairman, the Home Protection Scheme (HPS) serves as a crucial safety net for Singaporean families, ensuring they can continue to reside in their Housing and Development Board (HDB) flats even if they were to lose income earning capacity due to unforeseen circumstances. HPS should go beyond the standards set by private mortgage insurers. In the past three years, about 1.2% of HPS applications were not approved due to serious pre-existing medical conditions. We must expand HPS to ensure that most Singaporeans, including PwD breadwinners with a track record of employment, have access to comprehensive protection of their most precious asset – their home. Could MOM consider reviewing the HPS risk assessment framework so that more in-need families, who cannot turn to private insurers, get the coverage they need? After all, we are talking about public housing, not private properties. Foreign Domestic Workers' Welfare and Employers' Rights”
“Chair, I have two clarifications for Minister Maliki. I thank him for addressing my cut. If I understood the Minister correctly, there will be sufficient opportunities to integrate students with disabilities in mainstream schools. Can the Minister share some examples highlighting how this can be achieved? My second question is, will MOE consider proactively including students with disabilities into activities, like physical education lessons?”
“Chairman, Character and Citizenship Education (CCE) plays a pivotal role in fostering empathy among students. However, MOE must ensure that these lessons go beyond theoretical understanding to meaningful interactions. Polytechnics, ITE colleges and universities only have an average of three to four Special Educational Needs (SEN) officers across the whole institution. An SEN officer cannot always be there to facilitate integration. It is therefore crucial that all students are aware about disabilities, so they can better support and include their peers. In my survey, more than a few persons with disabilities (PwDs) also spoke about their hopes for more disability awareness education at mainstream schools. Could MOE study ways to incorporate more of such lessons into the primary and secondary school curricula? 7.15 pm For example, students can be taught about autism. This will help them better understand challenges faced by their autistic peers, and know about things like autistic burnouts. One point raised in my survey is that teachers can play an active "ice-breaking" role, to help students interact meaningfully with PwDs. We need to ensure that teachers get all the help that they need, to better perform this role. Lastly, as mentioned in my speech during the Budget debate, I hope MOE can strongly consider proactively including students with disabilities into activities like Physical Education lessons. Special Educational Needs Students in Mainstream Schools”
“Autism is not a medical condition, it is a neurological difference. Therefore, even if research shows a high correlation between autism and a particular condition, it is unfair to exclude coverage. To achieve meaningful change, MAS should take in input from disability organisations and PwDs to refine the guidelines and monitor insurance practices. Their insights and perspectives are invaluable in ensuring that the needs and rights of PwDs are upheld and protected. Yes, private insurance is ultimately a business and insurers need to consider the risks presented by each policyholder to charge premiums reflective of the risk. However, this does not mean that insurers should be allowed to discriminate against any community in Singapore – including PwDs. By addressing the systemic discrimination in insurance, we can build a more inclusive and equitable society where all Singaporeans, regardless of disability, can access the financial protection they need to live with dignity and security. This will strongly signal the Government's commitment to work towards withdrawing its reservation of Article 25(e) of the United Nations Convention on the Rights of Persons with Disabilities (UNCRPD). Insurance Coverage for PwDs of Persons with Special Needs”
“This will empower not just PwDs – but all affected Singaporeans – including those with mental health conditions, physical conditions or unrelated illnesses, to challenge unfair decisions and hold insurers accountable. Where necessary, MAS must also step in to take decisive action against insurers that indiscriminately reject applications – solely based on disability or mental health declarations. Every application must be objectively assessed by the insurer, based on reliable information or data relevant to the risks being insured and auditable. Clear examples of what is considered discrimination will provide clarity and guidance to insurers to ensure compliance with fair and transparent practices. Could MAS provide a non-exhaustive list of illustrations to show what constitutes discrimination? The use of irrelevant and discriminatory criteria in risk assessments is a barrier that must be addressed. Insurers must be prohibited from using factors, such as intelligence quotient (IQ) levels or academic ability, in their underwriting assessments. Other factors, like sensorimotor skills, must be evaluated judiciously and holistically under strict conditions and only when directly relevant to specific insurance policies and aligned with ethical and regulatory standards. Unfair or sweeping assessment practices not only perpetuate stigma, but also ignore the diverse experiences and capabilities of PwDs. Autistics have shared with me that they feel discriminated against when insurers exclude coverage for certain conditions – especially those related to mental health. SG Enable says that autism is a range of conditions – characterised by difficulties in communication and social interaction, sensitivity to sensory stimulation and repetitive behaviour.”
“Mr Chairman, in my speech during the Budget Statement debate, I spoke at length about including persons with disabilities (PwDs) and why this is important. During the Committee of Supply debates, I will be shifting our focus more towards the "hows" to inclusion. Let me start this series of cuts by calling for more concrete ways to tackle discrimination in insurance practices. Sir, discrimination by insurers affects the lives of many Singaporeans – particularly those living with disabilities. This raises the issue of fairness and it demands action. The Monetary Authority of Singapore’s (MAS’) guidelines for insurance fair practice will soon address indiscriminate rejection of coverage applications. As an illustration: today, individuals with disabilities like Mr A, often encounter insurer assessments that exclude them from total and permanent disability benefits. In Mr A's case, Asperger's Syndrome and Attention Deficit Hyperactivity Disorder (ADHD) had been explicitly cited as reasons for his exclusion when he applied for a whole life insurance policy. Unfortunately, Mr A's experience is not unique. PwDs who contribute meaningfully to society or hold stable employment, frequently face similar rejections or exclusions. Often, outright denials or vague explanations of underwriting decisions are also given. This reflects a systemic failure in our insurance industry that disproportionately harms PwDs. There is no transparency in the insurer's decision-making process. Ultimately, PwDs are left guessing and are denied the insurance coverage they need and deserve. Therefore, we need appropriate measures that mandate insurers to disclose the data, research and methodologies used in the assessments to their customers and regulators, such as MAS and MOH.”
“By breaking down barriers, challenging stereotypes and fostering inclusive environments across various domains, we can create a society where all individuals – including PwDs – can be a part of a greater whole and contribute meaningfully. Let us work together to build a more inclusive Singapore, where everyone has the opportunity to reach their full potential. Let us make Forward Singapore a reality for all. Sir, I support the Budget.”
“This ranges from course materials not in accessible formats or training providers unwilling to provide reasonable accommodations. While I understand that SkillsFuture SG works with the Enabling Academy and disability organisations, such as DPA, to help training providers offer reasonable accommodations, implementation is not mandatory. The Enabling Academy also curates courses specially for PwDs as an alternative. Although well intentioned, these courses are significantly limited in scope compared to the extensive offerings available within the broader SkillsFuture system. This not only restricts opportunities available to PwDs, inadvertently causing them to fall further behind, but also risks further segregating them from wider society. In light of this, I strongly urge the Government to deepen its commitment to inclusivity in Budget 2024 and ensure that we make SkillsFuture accessible to all users. Harnessed correctly, SkillsFuture has big potential to not only enhance career opportunities and professional enhancement for PwDs but also to cultivate greater societal integration and strengthen our social fabric. Sir, let me now close. In preparing for this speech, I recalled the words of American writer, Max Ehrmann, "You are a child of the Universe, no less than the trees and the stars; you have a right to be here." Mr Speaker, inclusion is not just a matter of accessibility or accommodation; it is not merely about enabling one to hold on to a job, make a living. No – it is about thriving. It is about ensuring that every person, regardless of their abilities or disabilities, has the opportunity to fully engage in community, to enjoy life and pursue their aspirations. Society must give every Singaporean the courage to dream.”
“Some of the key barriers often encounter by PwDs in relation to employment is discrimination, lack of accommodations and limited access to training and career development opportunities. While I acknowledge the Government's acceptance of the Tripartite Committee's final recommendations, which excludes reasonable accommodation provisions from the initial form of the upcoming Workplace Fairness Legislation (WFL), this decision poses significant questions. It becomes crucial to understand the Government's strategy for ensuring that PwDs receive the reasonable accommodations they need to participate in the workforce. We must address how to prevent these accommodations from being left to the discretion of individual employers, which could lead to subjective biases. At the workplace, the welfare of PwDs is also not something to be overlooked. Thirty-nine percent of those I surveyed said they were often or always experiencing feelings of loneliness at their workplace. Some PwDs hoped for more support from their teammates at work. For others, it is as simple as being invited for lunch. We spend so much of our time at work. A little more attention and effort from each of us could go a long way to make a positive difference to those around us. In Budget 2024, SkillsFuture has been presented as a key pillar of Singapore's social compact. In other words, it serves as a social leveller in Singapore. To ensure it truly serves its purpose, we must ensure it is accessible to all groups of Singaporeans – including PwDs. According to feedback gathered from PwDs by the Disabled People's Association (DPA) Singapore, PwDs still face significant barriers in accessing the SkillsFuture system.”
“Much like everyone in Singapore, cost of housing is a common concern for these groups too. We must do more to facilitate home ownership among PwDs. There are significant financial barriers to PwD home ownership, because of additional expenses they incur in their lifetimes and/or lack of stable employment. We should look towards bridging this gap. One suggestion raised to me is subsidised rental programmes for PwDs. As independent living may be a daunting prospect for some, why not lower the barriers to entry – let PwDs and their families have a tangible experience of what is possible in a financially accessible way, while they work towards home ownership? Access to good housing fosters a sense of community and a sense of having a stake in our country. We must explore innovative solutions that empower PwDs in this regard, tailored to their varying levels of independence. I will also raise the topic of inclusive housing policies during Ministry of National Development's (MND's) COS debate. Lastly, on employment. Meaningful employment is vital to economic independence for any adult and adds to the feeling of having achieved. However, for PwDs, the path to meaningful employment is often clouded by challenges and barriers that hinder their potential and opportunities. One PwD shared that during job interviews, interviewers did not think that they would be able to work. This was despite years of different job experiences. Another shared about their very low income level. Many PwDs also work part-time, often not by choice. According to MOM, there is a 13% median pay gap between PMETs with disabilities and those without. The ratio of part-time to full-time employed PwDs in the workforce is approximately one to four.”
“Access to sports and recreational activities remains a challenge for many PwDs due to a lack of inclusive programming or facilities, their medical condition or a combination of these factors. The Ministry of Culture, Community and Youth (MCCY) has been making progress in ensuring that more sports facilities are accessible and inclusive. For example, I understand that SportSG is on track to make all 27 ActiveSG gyms inclusive by 2026. On top of this, SportSG is developing an inclusive ActiveSG gym orientation programme, to encourage gym usage by PwDs, which is a good initiative. Interestingly, based on my findings, 67% of those with physical disabilities have not used any of their free ActiveSG credits. This is 59% for autistics and 58% for those with sensory disabilities. During the weekend, I did my regular swim at an ActiveSG Sports Centre – a routine I have kept up for many years now. As always, I observed no other wheelchair user in sight. This is despite facilities being outfitted with accessible ramps and toilets. Apart from improving infrastructure, we must therefore make the effort to help more PwDs feel empowered and safe to exercise and play sports in shared spaces. Boosting PwD sports participation is something that we should strive for and I will speak more about this during MCCY's Committee of Supply. Moving on, housing is the cornerstone of the Singaporean dream. For PwDs, this is no different. Eighty-one percent of the PwDs I surveyed, said that they wish to buy their own house in future. Yet, 48% of those with physical disabilities rated the likelihood of purchasing a house between one and three out of 10, with 10 being the likeliest. Thirty-four percent of autistics I surveyed rated the same.”
“One PwD shared that no one offers a seat on the MRT even when a yellow card with details about their medical condition is prominently displayed. Another also shared the same concern about the lack of acceptance of invisible disabilities – this individual has neuropathic pain due to surgery and sometimes needs to sit down to minimise pain. I understand that the Ministry of Transport (MOT) through LTA has been working on this area, introducing programmes, such as the priority cabin pilot and the invisible medical condition card. "Hardware" solutions like gap fillers, while not able to fully solve for the height difference between the platform and train floor, helps to narrow the train gaps and enhance safety. Given awareness and acceptance of less obvious conditions still fall short, could MOT study ways to further elevate the visibility and understanding of the invisible medical condition card? Earlier, I made a brief mention of sports in the educational setting. In the broader context, sports and recreation plays a vital role in promoting physical and mental well-being among PwDs and promote social inclusion. Competitions like the Special Olympics and the Paralympic Games, provide opportunities for PwDs to showcase their talents and abilities on a global stage. These events not only empower PwDs to pursue their passions and flourish, but also challenge stereotypes and limiting perceptions about disability. Our national athletes fly the Singapore flag high at regional and world level competitions and are elite performers in their respective fields. But what about those who do sports recreationally?”
“How can we do more of this, rather than relying on the spontaneity of a few good teachers? Could MOE study ways in which we could institutionalise more inclusive PE programmes in mainstream schools? Sports is often regarded as a powerful social leveller; this is a great opportunity to harness the same to weave inclusivity into the fabric of early education. Sir, the ability of PwDs to participate freely in shared spaces also hinges on our commitment to ensuring comprehensive access and seamless public transportation. In the face of Singapore's restrictive car ownership policies, this is doubly important. PwDs do appreciate the accessibility features in our public transport network. Some that were shared with me include: wheelchair zones in buses and trains, generally well-designed MRT stations and the MyTransport.SG app, which shows bus arrival timings. As a regular MRT user myself, I share these positive observations. Compared to many other cities in the world, we are blessed to have an MRT system that is generally quite accessible for wheelchair users. However, there is more that can be done in this area. In my survey, 63% of those with physical disabilities said they use public transport two days or less in a week. Forty-two percent of this group rarely uses or totally avoids using public transport during peak periods. Difficulties encountered when using public transport include: platform gaps in the MRT system, slippery floors on buses that cause wheelchair sliding even when the wheels are locked and unexpected closure of the only accessible route. Other PwDs also face different types of problems while taking public transport.”
“A further 18 SPED school students with autism transferred midway to mainstream schools after being assessed to be suitable. Thirty-one percent of the autistics I surveyed said they rarely interacted with students without disabilities during school activities. Outside school, 35% said they rarely interacted with their non-disabled peers and 15% had no such interactions. 6.45 pm The two most common reasons given were previous experience of name-calling or bullying and concerns about acceptance. In the face of this, we have to ask ourselves what can we do to minimise such seemingly common negative experiences. One possibility may lie in bridging the awareness gap. School settings are a great way for mainstream students to benefit from meaningful interactions with their peers with disabilities. It breaks down social barriers and will reduce awkwardness later in life. One suggestion that was shared with me, was to incorporate awareness lessons specifically about disabilities into the school curriculum. We could also go one step further and impart such lessons organically during Physical Education (PE). When I was in school, I was often – by default – entrusted with the role of safeguarding my classmates' mobile devices when they did their PE lessons. It was always my honour to be given such great responsibility at a young age. This role, though, kept me on the sidelines. I vividly remember one exception, when I was first invited to play a game of poison ball in Primary school, by our favourite PE and form teacher. It was a rare opportunity for me to bond with my classmates in lighter settings. I enjoyed those moments. To foster awareness and acceptance of others, play time is the best time.”
“Underpinning this is a firm belief that understanding this well will guide us towards more inclusive and effective policies. As such, I collected the experiences and thoughts of 136 PwDs between the ages of 15 and 35 through a public consultation in the form of an online survey over the course of a few weeks. To those who earnestly contributed, thank you for indulging in my unpolished attempt at gathering feedback and for your valuable insights. I will be sharing some of your ideas and hopes today. For PwDs, social participation is not only essential for their personal well-being but also for fostering a sense of belonging and inclusion within society. Social participation encompasses the ability to interact meaningfully with others, access shared public spaces and services, and participate in enriching and fulfilling activities. True integration enriches the social fabric for everyone, cultivating a culture of empathy, diversity and mutual respect. It should not be surprising then that education should serve as the foundation for social inclusion. Education, especially at a young age, equips PwDs with the knowledge, skills and opportunities they need to succeed in life. Programmes, such as the TRANsition Support for InTegration (TRANSIT), is a great way to positively integrate students with behavioural difficulties into mainstream settings. To ensure a smooth transition from school and foster a truly inclusive society, it is also crucial to address the social challenges faced by PwDs with special education or SPED school backgrounds. According to MOE, in the past three years, 18% of students with autism from SPED schools continued their education in mainstream secondary schools after passing the Primary School Leaving Examination (PSLE).”
“Mr Speaker, thank you for allowing me to join this debate. Sir, Budget 2024 as delivered by Deputy Prime Minister Lawrence Wong is a sustainable and forward-looking one. At the same time, it seeks to address immediate cost-of-living pressures. The fact that we can take a medium- to long-term outlook and yet expect a small surplus of $800 million reflects our privileged financial position. For this I am thankful. Budget 2024 is also about building our shared future together. It is about refreshing our social compact. If these phrases sound familiar, it is not just because we have heard them many times today already, but because they are the same phrases used to describe Forward Singapore. In other words, Budget 2024 is the first step in bringing Forward Singapore, the vision of our nation's future, to life. Forward Singapore mentions "inclusiveness" as a shared value that must be upheld. The word "inclusive" or "inclusion" has likewise been used many times in this House. When a word has been used so often, it runs the risk of losing its meaning. When was the last time we paused to think what "inclusion" really means? In this context, I would like to dedicate my speech today to talk about inclusion or social participation of persons with disabilities in Singapore. At its core, social participation refers to the active engagement of individuals in all aspects of society. Today, I will look to cover five areas, from education, transport, sports, housing, to employment. To prepare for this speech, I thought it would be best to hear directly from the voices of young persons with disabilities (PwDs). I wanted to know how they saw Singapore, through their unique lenses and lived experiences.”
“We must not neglect the mental health risk that comes with feelings of limitation, lack of agency or loneliness. For instance, it is common for mental health conditions like depression to accompany those who acquire disability in adulthood, as they navigate profound adjustments to a new reality. Living with chronic or severe illnesses is emotionally challenging. A study conducted in the UK shows patients with a chronic physical condition were less likely to have sought treatment for mental health. The demands of managing the chronic physical condition may lead to the failure to spot mental health symptoms, both by doctor and patient, during clinic visits. Developing personalised mental health plans that address the emotional aftermath of illness is essential for a patient’s long-term well-being. In the Singaporean context, while we make mental health a national agenda, it may make sense for the national strategy to also include a dedicated approach to identify and look after the mental health of our more vulnerable residents. It would be helpful to know if the Government will consider this when implementing our mental health strategy. Addressing this is relevant to all Singaporeans. The unpredictability of life means we cannot discount the possibility that any one of us could acquire disability or significant health challenges in future, especially as we age. Mr Speaker, navigating the complexities of mental health issues is no small effort. In our national approach, we must strive for authentic solutions and stay well clear of well-being washing. When we do this well, I am positive that every Singaporean will benefit.”
“Could the Government shed light on the support measures and initiatives in place for public service officers' mental health and share data on the percentage of officers who accessed mental health support for each of the years between 2020 and 2023? This will help us gain valuable insights into the effectiveness of current support measures, helping us understand what has worked and what has not. Government initiatives such as the well-being champions network tap on managers to identify signs of burnout and stress among employees. Some companies have also trained mental health first aiders to create a peer support network. This is important. I have personally heard stories where workplace peers were able to spot an employee showing signs of distress, signs even their family missed. While trained managers and peers play a key role in workplace well-being, it is essential to acknowledge that they do not replace expert help. When addressing workplace mental health, we must not forget that they shoulder an emotional burden in the service of others, on top of their regular workload. We must not neglect their well-being too. Moving on from the workplace, I would also like to touch on the more vulnerable groups in our society before I close. In the US, a study by the Centers for Disease Control and Prevention, found that adults with disabilities report experiencing more mental distress than those without disabilities. It was estimated that in 2018, 32.9% of adults with disabilities experienced frequent mental distress, defined as 14 or more reported mentally unhealthy days in the past 30 days. This is a significant proportion. When addressing disability, we cannot focus on just the medical dimension alone.”
“Given this, the upcoming Workplace Fairness Legislation, which recognises mental health as a "protected characteristic", is highly relevant. For employees and employers alike to navigate this new landscape confidently, clarity is essential. Can the Government clarify how this legislation will protect employees who choose to disclose their mental health conditions or even invisible disabilities? How will it guarantee that such disclosures result in genuine support and prevent any form of further stigma or discrimination? Such clarifications will go a long way to enable those who need help, to seek the right support. Improper handling of mental health disclosures creates an environment where employees may hesitate to seek help due to fears of repercussions or discrimination. Someone once shared with me a real conversation they had at an SME. When they sought support for mental health concerns, the response from their manager was dismissive: "Don't tell me. I don't want to know. If you want help, tell HR and have it on your record." When an employee discloses their mental health condition to their supervisor, there is also an implicit expectation of confidentiality, if not support. When this information is further freely shared with senior management or other employees without consent or regard, trust is eroded, giving rise to the impression that open disclosure can be punished. Such fears or lack of trust cannot be allowed to fester, for it is trust and psychological safety that make up the foundation of a truly inclusive and supportive workplace. In the public sector, the Government has a significant opportunity to play a leading role in promoting the normalisation of working with individuals facing mental health conditions.”
“Could the Government share an update on whether this programme has been successful, and what more can be done to encourage SMEs to participate? What were some of the learnings, workplace adjustments or best practices that companies can easily adopt? Would it be feasible for MOM and WSH Council to expand grant coverage to include consultancy costs, so that SMEs can better deliver the "how to" in addition to the "what to" on the mental health matters? The utilisation rate of Employee Assistance Programmes (EAPs) in the private sector is notoriously poor. On average, they range between 1% and 3%. It would be insightful to understand how the Public Service Division’s EAPs compare. Low utilisation rate in the private sector can be attributed to a lack of trust towards companies, stigma around calling a counsellor and unconvincing communication regarding the benefits of EAPs. The Tripartite Advisory on Well-Being at Workplaces recommends that companies assure employees that conversations with EAP providers will be kept confidential. This is absolutely critical to ensure that EAPs are used at all. Addressing mental health concerns within the workplace requires confidentiality, support, and the eradication of stigma. This is especially important for those grappling with chronic mental health conditions. A 2021 study showed that only six in 10 respondents were willing to work with someone with mental health conditions. This shows that stigma is still at large. The long-term hidden nature of chronic mental health conditions requires ongoing support and more understanding. For someone with these conditions, to disclose or not to disclose is a real dilemma.”
“While there has been a sharp increase in companies including mental health coverage from 2020 to 2023, MNCs are mostly behind driving this. Regardless, the need for mental health support in SMEs is pressing, and 75% of SME employees believe that mental wellness is a key factor for their overall well-being. To encourage such companies to implement well-being programmes and mental health coverage, the cost of adoption must be reduced. Digital tools are now able to provide objective data on the mental health landscape of an organisation using employee self-assessments. The Tripartite Advisory on Mental Health and Well-being at Workplaces recommends organisations to use iWorkHealth, a digital self-administered tool, to understand the general state of employee well-being. A few hon Members who spoke before me have also mentioned this useful tool. Other national level digital tools such as MindSG, Mindline and Let’s Talk, are also highlighted in the Mental Health Strategy Report. While these tools are a step in the right direction, there is a need to find more innovative ways to encourage SMEs to leverage technologies or platforms that help them better understand and support employee well-being in a cost-effective way. Well-meaning SMEs looking to advance their mental health support often find themselves constrained by a lack of expertise. Under the Total WSH Programme by the WSH Council, companies will be paired with Total WSH Service Providers who will work with them to assess health, mental well-being and safety risks in the workplace before introducing specific interventions. A programme like this has the potential to amplify the mental health resources available to SMEs, in a consistent and scalable manner. At this point, I have three questions.”
“Sir, the Motion tabled today is timely, given we have just launched our National Mental Health and Well-Being Strategy last October. A topic of national significance requires a collective effort to achieve our shared objective. This is not just a medical issue, but a national and social one. I support this Motion. According to a study conducted by the Instant Group in 2022, employees in Singapore are the most overworked in the Asia Pacific, clocking an average of 45 hours per week. Even for us "kiasu" Singaporeans, this is probably not the statistic we are most proud of. In my line of work, a fast-paced demanding working life is also my personal experience. For many adult Singaporeans, a majority of their waking hours is spent working. With digitalisation, now augmented by artificial intelligence, more will be demanded of workers than ever before. Yesterday's work-life balance has become today's work-life integration. It is crucial then that the mental well-being of Singaporeans has to be looked after at the workplace. I am glad that our national strategy, under focus area 4, recognises this clearly. In the employment landscape, over 70% of Singapore's workforce is employed by small and medium enterprises (SMEs). Unlike larger corporations, SMEs generally do not include mental health coverage in their medical benefits. With tighter budgets and limited human resources, SMEs are more cautious in structuring their employee mental health benefits, preferring to start with basic inclusions, like having a 24/7 counselling hotline. In contrast, multinational corporations (MNCs) have more at their disposal. Employee Assistance Programmes (EAPs), third-party vendor-led sessions and mental health toolkits are not uncommon finds at leading MNCs.”
“I thank the Senior Parliamentary Secretary for his answer. I have a supplementary question. What is the Government's view on the tiered means-testing approach for DPS with proportionate COE and ARF reimbursements to support more in-need individuals?”
“I share the hope of those in the community that with a concerted effort, this digital utopia will not remain a dream, but soon become reality. I support the Motion.”
“To move towards a future where digital accessibility is the norm, it is crucial that these principles are integrated from the very beginning of any new digital venture. Thoughtful, or should I say, universal design, must be considerate towards those with diverse usage requirements. Having discussed various challenges and the need for inclusive digital design, I would like to propose three key suggestions. First, could we consider requiring non-Government, essential services, starting with high traffic online platforms to conform with an accessibility framework similar to DSS? Second, to encourage smaller businesses, could the Government consider expanding the scope of the Productivity Solutions Grant (PSG) to support the development and improvement of websites, mobile applications, digital products and services and make them accessible to all? Third, could the Government work with Institutes of Higher Learning to ensure that future web designers and programmers are sufficiently trained on digital accessibility? With the application of these suggestions, we take significant steps towards ensuring that the VI community will, one day, enjoy full inclusion in every aspect of our digital society. Mdm Deputy Speaker, the issues we have addressed today – ensuring safety, supporting the elderly, accommodating the deaf and including the visually impaired – all underscore the need for a whole-of-nation approach. While the Government takes the lead, sets the example and facilitates this agenda, we also need corporates, programmers, UX designers and end-users to implement this in practice, safeguard online activity and confidently participate in the digital landscape.”
“Examples like this cause persons with disabilities to frequently find themselves relying on others when using the simplest of online services. They, too, yearn for the autonomy to independently manage their day-to-day activities like you and I. In our physical built environment, we have the BCA Accessibility Code, which sets minimum accessibility requirements for new developments. The BCA-administered Accessibility Fund provides capital incentive to improve building accessibility. These measures benefit everyone, including the physically disadvantaged. As goods and services become more digitalised, it becomes equally if not more important to implement similar standards and incentives in the digital domain to ensure accessibility for all. I fully agree with the hon Member Ms Tin Pei Ling in her opening speech: why should the digital world be different from the real one? Looking abroad, Singapore can draw inspiration from internationally established frameworks for online accessibility. An example is the 2019 EU Directive, which sets accessibility standards for consumer banking and e-commerce services, among others. This directive ensures that services are designed for easy use by persons with disabilities. Key measures include providing information in a way that can be perceived by everyone. This means offering alternatives to supplement non-textual content, using easily readable fonts, ensuring high contrast and allowing adjustable spacing in text. Shifting our focus from online accessibility frameworks, we must also guarantee that future designers are educated on accessible user experience design and digital inclusion.”
“Currently, blind users are left to navigate the app by trial and error, leading to an inefficient and often frustrating experience. Thankfully, there is a brighter side. Visually impaired users have reported positive experiences with other Government websites like IRAS and CPF, showing that with the right focus and consideration, our digital services can, indeed, be made accessible. Apart from Government services, many websites and applications from local companies are not screen-reader friendly. For most of us, consuming Government services is not the most significant proportion of our online activity. This also applies to those who have visual impairments, who engage in diverse online interactions. The Web Content Accessibility Guidelines (WCAG) is an international standard to ensure online content is accessible to persons with disabilities. In Singapore, our Digital Service Standard (DSS) aligns with WCAG 2.1 at the AA level. The WCAG standards have three levels of conformance: "A" being the minimum; "AA" being mid-range; and "AAA" is highest. The DSS framework in Singapore applies exclusively to Government agencies. We do not have legislation in Singapore that requires companies to make their products and services accessible to persons with disabilities. There is also no direct incentive for companies to make them accessible for all users or consumers. Without these, companies do not spare enough thought or consideration for disadvantaged groups in their online offerings. For instance, some e-commerce websites use puzzles or sliders to verify that users are, indeed, human. These methods often do not meet the basic level "A" of the WCAG standard, which requires alternative challenge-response authentication to cater to different types of sensory perception.”
“According to the Enabling Masterplan 2030 report, about 61% of all high traffic Government websites are accessible. These high traffic websites are defined as those with at least one million visits per year. The Enabling Masterplan 2030 rightfully acknowledges the existing gap in digital accessibility. It commits to designing accessible websites and applications for Government services. Additionally, it aims to raise the adoption of e-accessibility by the non-Government sectors. Despite this, on the ground, many of those with VI continue to provide feedback that digital inaccessibility remains a big issue. People with VI consume digital content in a different way. For those with low to no vision remaining, they use a type of software called a screen reader. A screen reader is a text-to-speech software that turns a user's phone or computer into a talking machine. It scans all available text and reads the contents out loud. For images and buttons, the screen reader needs clear, user-friendly labels or alternate text to enable meaningful audio playback of screen content. Speaking with the VI community, their experience with accessing digital content in Singapore via their screen readers is riddled with inconsistencies. For example, following the latest update of the HealthHub application, I am told that, unfortunately, blind users can no longer access the app like before. Previously, the app featured well-labelled buttons, enabling blind users to easily book hospital appointments or make bill payments seamlessly. After the update, the buttons somehow became unlabelled and the screen reader could only announce "button" or "unlabelled graphic" without any helpful context.”
“This was despite the fact that the Presidential Election 2023 was the first contested Presidential Elections in over a decade in Singapore. Critical live broadcasts, such as the initial COVID-19 briefings during the outbreak of the pandemic, also lacked sign language interpretation. Although it was eventually provided in later briefings, it is essential we recognise the challenging and unsettling environment the deaf community faced during those early, deeply uncertain moments. Beyond TV broadcasts, there has also been feedback highlighting the disadvantages faced by the deaf community. Today, in our digital first but not digital only approach, there are still Government services that involve face-to-face or phone interaction. This includes reporting flat damage to HDB, consulting MOH or health clusters or addressing issues with CPF, ICA, LTA, among others. These are not fully accessible to the deaf. The deaf often have no choice but to hire a sign language interpreter at their own expense in order to communicate with Government agencies through these channels. Given these persistent challenges, it is easy to empathise with the deaf community. It is natural for them to feel that their social participation in day-to-day living, access to essential services or time-sensitive information lag behind those of their hearing peers currently. I am aware and grateful for the ongoing collaboration between ServiceSG and SADeaf in addressing these accessibility challenges. That being said, it is necessary that we continue to push for inclusive and timely solutions. We must ensure that no one in the deaf community feels left behind as our world becomes digital. I will use the final part of my speech to highlight issues on behalf of the visually impaired (VI) community.”
“According to MCI, seniors in Singapore continue to find using technology for purposes, such as contactless payment, a challenge. For seniors over the age of 60, this struggle is even more prevalent. The SG Digital Office (SDO) set up in June 2020 by IMDA runs a Seniors Go Digital programme that aims to help our seniors navigate the digital landscape with ease and confidence. Given that some seniors still express hesitancy over the use of technology, can the Government clarify if such programmes have been successful in achieving their objectives and what more can be done? Moving on to our friends with sensory disabilities, more attention is required to ensure that they are not left behind as we develop what we call our Digital Social Compact. I will begin by addressing the concerns of the deaf community, followed by a discussion on issues relating to the visually impaired (VI). In September last year, I asked a Parliamentary Question on whether the Government will consider providing Singapore Sign Language (SgSL) interpretation services during significant Government live TV broadcasts. It was noted in the reply that since April 2020, MCI has required TV broadcasts of significant national and public interest to be accompanied by SgSL interpretation. This move marked a crucial step towards inclusivity and events, such as the National Day Rally and Budget speeches, have, indeed, become more accessible to the deaf community. However, there had been significant live events where SgSL interpretation was absent or only provided in a delayed broadcast. For instance, during the most recent Presidential Forum in 2023, I understand that SgSL interpretation was not available in realtime but only in a delayed broadcast.”
“For a more holistic approach, would it be feasible for the Government to require consumer banking and messaging services to publish such clear advisories and implement measures similar to the "pause and check" feature? In January 2022, MAS and the Association of Banks in Singapore (ABS) announced additional measures to bolster the security of digital banking. Among these measures, banks in Singapore have removed clickable links in emails or SMSes sent to customers. Now, the question arises – in an environment where phishing scams involving clickable links still take place, how do we ensure that all retail banking users, particularly seniors, are aware of this initiative? Furthermore, these measures do not apply to non-bank financial institutions, such as digital investment platforms. Could the Government consider widening the scope of these measures to ensure that non-bank financial institutions serving retail customers also conform to the same standards? After all, it is in the interest of end users and service providers when scammers fail in their attempts. Having considered online safety, I would like to now turn our attention to the other equally important tenet of this Motion. In the rest of my speech I will raise certain issues to ensure that our digital society is also inclusive to disadvantaged groups. This is especially important as daily life becomes digitalised over time. Today, the Internet has become a significant and unparalleled source of data. All of us in this Chamber would not think twice to search something up on the web or add to its content through social media. In day-to-day living, instant payments via our smartphones are second nature. For some in society, it is not quite the same.”
“Madam, in light of the recent news coverage highlighting the dangers of deepfakes and the rise of scams in general, the timing of this Motion is, indeed, fitting. The Motion tabled today has two key thrusts – that our digital society is both inclusive and safe. Between 2018 to 2022, scam incidences have been reported to increase fivefold. Losses to scams in 2023 will likely again cost us more than half a billion dollars. E-commerce, job and phishing scams have quickly become the most prevalent scam types through popular channels like messaging apps, social media and online shopping platforms. Clearly, as our society becomes more digital, having a safe online environment is of utmost priority. Numerous phishing websites and mobile applications have emerged recently. Scammers create fake websites that are almost indistinguishable from the real ones. Fake websites deceive users into entering their credentials, targeting those who seek to use messaging, email and banking services. Link shorteners are frequently used by scammers to make these links appear legitimate. One way to identify fake websites is to carefully examine the domain name. An example of a legitimate domain name is ".gov.sg", which cannot be replicated by scammers. "Go.gov.sg" is the official link shortener used by Government agencies and users are prompted to pause and check their browser address bar when they click on the shortened Government link for the first time. The Government also publishes and updates a list of trusted sites and clearly highlights that people should look out for ".gov.sg" in the URL of Government websites.”
“I thank Minister Chan for his answer. I have one supplementary question. I understand that the SLS holds a repository of lessons for our students to engage with at their own pace, outside curriculum hours. Could MOE consider recognising a student's commitment to completing all the self-paced lessons, perhaps under the LEAPS 2.0 framework for secondary school students or in some other way?”
“Thank you, Mr Speaker. I thank Senior Parliamentary Secretary for her reply. It is good to know that the RDF is continuously reviewed to improve access for rare disease patients and is also considering greater transparency of the fund. I just have one supplementary question. While I understand that the RDF is ultimately limited by donor contributions, are there considerations to modify the medicine eligibility criteria of the RDF, such that all the medicines that clearly enhance quality of life can be included, even if extension of life span is not evidenced?”
“Children with disabilities can grow up to become world-class musicians, neuroscientists or elite athletes. We have living examples right here in Singapore. Clearly, disability alone does not prevent one from success. I am glad that the Ministry recognises that each and every child is precious and can thrive under the right environment. I commend the Government’s effort to improve upon the CDCA. It is a small step towards better parental support for young Singaporeans and it benefits all children, whether they have a disability or not. As we reflect on the Government’s proactivity towards societal changes, I urge MSF to consider this third response, to share the parenting load of children with disabilities more extensively. Mr Speaker, notwithstanding my clarifications above, I support the Bill. [Applause.]”