Emma Hardy
MP for Kingston upon Hull West and Haltemprice · Labour · United Kingdom
“I particularly mention Julie and Reuben; I hope I am not giving too much away when I say to Julie how deeply moved both I and the previous Secretary of State—my right hon.”
“For decades, the essential services that underpin daily life, including water, have suffered from over-privatisation, leading to high costs to the public. The Government are clear that the public have a right to expect those services to be affordable and accountable.”
“They talked about the places where they used to paddle but cannot now, and places they used to visit. It is horrific that we have ended up in this situation. I have always wanted to introduce a water Bill that meets the political moment and the public appetite for change. I am delighted that it feels that we are closer to that.”
“We can never forget that the workers on the frontline are not responsible for the failures of the water companies. I have absolute respect for them. I meet with the trade unions on a regular basis, and one thing they mention is the abuse that workers get when they are out working.”
“On referendums, my hon. Friend the Member for Southampton Itchen (Darren Paffey) mentioned that he was scarred by a previous referendum, the result of which I still feel deeply myself. But I think we know what the public think about this sector.”
“I know that the Prime Minister is completely committed to looking at devolution and at how organisations can be responsive and answerable to place. Bathing water sites are prioritised for upgrades. The hon.”
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“I am so pleased that she mentioned the issues around chemicals and the increasing awareness of PFAS—per- and polyfluoroalkyl substances—what is happening with chemicals and the need to look at the thresholds for levels of chemicals in the water. I will definitely ask the University of York to send me information on its Ecomix work and its AQuA project to see how it is doing that. My hon. Friend the Member for North West Leicestershire (Amanda Hack) brought to life horrific experiences of flooding and how devastating flooding is for people’s mental health. We need to look at what can be improved. Obviously, if there are any concerns about water companies not giving her the information on what will be improved in her area and where, I am more than willing to follow up on that.”
“Every four weeks until the summer, they will meet to say, “What can we do about agricultural pollution as one of the main sources of pollution?” Rather than me talking to the environmentalists and the Farming Minister talking to the farmers, we prefer the collaborative approach of having everyone talking to one another about how we solve the problem. That is the approach we have taken. When there is more to say on the outcomes of the group, I will report that back to the House. I know that my hon. Friend the Member for York Central (Rachael Maskell) is passionate about this issue. In fact, my very first visit as Minister was to see the River Foss barrier.”
“My idea was to bring everybody together so that they could hear from one another—the environmentalists from the farmers, and the farmers from the water companies—on the question of how we are going to address the challenge of environmental pollution. For some farmers, I think there is a question around education and understanding the right way to do things. I do not think they go out there to cause pollution deliberately. The question is, how do we work with them to solve this issue? On 27 January, I met them side by side with the Farming Minister, my hon. Friend the Member for Wallasey (Dame Angela Eagle), to talk to them about this issue.”
“Asset health is a massive issue, as people in Tunbridge Wells know only too well. I was shocked when I came into this role and was told that companies do not even know where some of their assets are. That is absolutely basic. The right hon. Member for Islington North (Jeremy Corbyn) and my hon. Friend the Member for Cannock Chase talked about environmental pollution, which is a huge issue. On 27 January, I met members of DEFRA’s Addressing Pollution from Agriculture programme, which I have mentioned in this Chamber before. They include representatives from farming, environmental groups and water companies.”
“The White Paper mentions sustainable debt and what that might mean. The regulator is bringing the economic environment together. My hon. Friend rightly highlighted the need for skills; we are looking at how to appoint the people we need. She is right that statutorily those organisations need to continue to do their job and hold companies to account, but we need to create a shadow organisation working at the same time. Until we actually change the law, those organisations will still have all the powers. I look forward to meeting the hon. Member for North Herefordshire (Dr Chowns) to talk about the River Wye. I will come on to talk a little more about the environment. I thank my hon. Friend the Member for Cannock Chase (Josh Newbury) for his work on the EFRA Committee. He is right that we need more of a joined-up approach.”
“I am delighted to say that we have set out our vision for water through the White Paper, which was published last month. It outlines how we will work together with water companies, communities and the environment to transform our water sector and ensure a sustainable water system for future generations. It will drive forward the transformatory change that we need. I pay tribute to the passion of my hon. Friend the Member for Shipley (Anna Dixon) on this topic. She lobbies me not only publicly, but over coffee in the Tea Room and in the corridors, too. She is genuinely committed to this, and I thank her for her work. She is right to say that we have banned £4 million of bonuses, and she spoke about the Public Accounts Committee’s report, which highlighted regulatory failure.”
“There is still heavy rain across England, and it has continued in the south and south-west. I want to put on the record my thanks to the Environment Agency, the emergency services and everybody else, and I give my absolute sympathy and support to anybody impacted by the flooding. As a trade unionist, I echo the comments made by my hon. Friend the Member for Doncaster East and the Isle of Axholme (Lee Pitcher). The anger that the public feel towards water companies must never be directed at the people working for those companies, who are often the ones out there fixing the broken pipes and dealing with the sewer overflow. I remain concerned by reports from the unions about how they have been treated by some. Anger at the industry should never be directed at the people working for it.”
“It is a pleasure to serve under your chairmanship, Sir Jeremy. I thank the hon. Member for West Dorset (Edward Morello) for securing this debate, and I am grateful to everybody who has spoken in it. I welcome the hon. Member for Mid Bedfordshire (Blake Stephenson) to his place. I enjoyed listening to his first contribution from the Front Bench. Before I get into the debate about water, I want to say a few words about flooding. There is obviously still a major incident classification in Somerset—I am going there after this debate—and that remains a concern. There are reports of flooding to about 300 properties, mostly in Somerset, Dorset, Devon and Cornwall. The Environment Agency flood defences have helped to protect about 16,200 properties from flooding, but it is still a difficult situation.”
“Absolutely—evidence and expertise. We are yet to work this out. As I said, the composition will depend on the catchment. In the White Paper, we referred to “community voices”, which we want to represent.”
“Before that, early steps are now being taken to look at joining up regulatory activity, particularly between Ofwat and the Environment Agency, until the new regulator is established.”
“We are looking at a chief engineer being embedded in the new regulator, ensuring companies focus on fixing crumbling pipes, treatment works and on engineering expertise—it is shocking that we have not had engineering expertise. We are looking at greater stability, transparency and protection for customers. Until then, existing regulators must retain their full legal powers and responsibility. However, the Government are determined to ensure that the future regulator does not inherit the problems of the past. Leadership appointments for the new regulator, including a chair designate, will therefore be made at the earliest opportunity, and they will drive the design and direction of the new regulator to support a smooth transition.”
“I turn now to regulation and the case for establishing a new single water regulator. As mentioned, that has to go alongside continuing what we have at the moment. Fundamental reform of water regulation is required, bringing together the economic and environmental planning, and looking at a singular accountable improvement body and enabling a whole-firm view of water company performance. The Liberal Democrat spokesperson, the hon. Member for Westmorland and Lonsdale (Tim Farron), called it phase 2 or round 2 —I am not sure what the right phrase is, but we will be back with further legislation. This is absolutely what we need.”
“I will, but I would like to say— I hope this is felt by all Members across the House—that I am extremely accessible as a Minister and always willing to meet people, so I do not like having my integrity questioned. The hon. Gentleman should know that I responded to a letter from him on that very issue on 12 January. If he has not received it, he is welcome to come and see me, but to imply that I have ignored his request is false.”
“This Government are committed to delivering lasting change, restoring confidence and ensuring resilient, sustainable water systems that work for customers, the environment and future generations.”
“The great thing about water meters is that they can not only save money, but help us think about our water use, and they can support the environment. There is a section in the White Paper on water security—it is an important issue for us—that looks at making sure we deal with the growing demands being placed on our system. How much water do we need for the homes that we want to build and for businesses and growth? How much water do we have? How do we address the gap? There are exciting things around thinking about sustainable urban drainage, water use, building regulations and how we use grey water harvesting. All these things must inform our thinking. In fact, tomorrow I am talking to the Lords Environment and Climate Change Committee about drought, and water management is one thing that is related.”
“How do we make water more affordable for people with disabilities, with large families, and for people who have a health need and therefore need to use more water? We are doubling the social tariff support and holding companies to the commitment to end water poverty by 2030. Water meters were mentioned, and they can help huge numbers of people save money. I encourage everybody to talk to their constituents about that. I remember speaking to an elderly lady who was on her own, and she told me that she was really worried that her bill would go up with a water meter. I said, “How many bedrooms do you have?” She said, “Three. It is a family home, but the kids have moved out.” I told her that her bill would be less if she got a water meter.”
“Thank you. Where was I? We are putting customers first. We want to end the steep, huge hikes that we have seen in bills and make sure that that never happens again. We have introduced our customer panels. We have just seen the first of those happening in South West Water, and they are being run by the Consumer Council for Water. We are listening to customer voices and making sure that they are at the heart of water companies. We need to do more. The water ombudsman will help to restore the balance, but fundamentally, we want customers to feel that they are listened to, are at the heart of this and are important. Having the customer panels and strengthening the ombudsman will make the processes around customers’ experiences much better. On bills, we are about to respond to our consultation on WaterSure.”
“There is, then, an incentive for water companies to be interested, because holding the surface water away prevents some of the pollution. There are some really good examples—admittedly in more urban areas—of that happening. A project in Mansfield involved Living with Water, the local authority, the Environment Agency and the council all working together. I am interested in looking at regional planning—this is in the White Paper—and how to bring together different interested parties in the same region to look at stopping the system becoming overloaded, which is one way of tackling pollution.”
“It has been horrific, especially for the families, homes and businesses that are facing repeated flooding episodes. After today’s oral questions in the Chamber, I am considering how quickly I can come down and see the flooding for myself. I will pick that up with the hon. Lady, because it is really important. Lots of incredibly important points were raised in the debate. A point was made about why water companies would not be interested, but in fact they are. The reason why many of them are is because of what we call, when it comes to water, the pre-pipe solutions. To explain that more simply, if an awful lot of surface water ends up in the sewerage system, we end up with more storm overflow incidents, because the system becomes overloaded, water spills out into the rivers, lakes and seas, and then there are pollution incidents.”
“It is a pleasure to serve with you in the Chair, Mrs Barker. I thank the hon. Member for Newton Abbot (Martin Wrigley) for securing this important debate. I have enjoyed sitting through a debate in which there has been so much love for previous Labour policy, because, of course, it was the Labour party that introduced the 2010 Act that both the Liberal Democrats and the Conservatives seemed so very keen to enact. I gently say that they had a mere 14 years—well, the Liberal Democrats had five—in which it could have been enacted. It falls to this Labour Government to tackle the issue of SuDS. Putting that to one side, as I said to the hon. Member for Glastonbury and Somerton (Sarah Dyke) earlier, my full sympathy and support go to everybody who has been impacted by flooding.”
“We are trying to grow our own planners for the future, and looking at whether an increase to local authority funding for SuDS could be required. I hope all that helps to illustrate that this Government have not waited 14 years to deliver what the previous Government were attempting; we are getting on and delivering it now—from changes to the planning framework to ensuring that we have the talent we need, innovation, and working with others to find new ways to deliver the protection that our country needs. We are strongly committed to improving the implementation of SuDS; the actions I have outlined today are just the beginning and I look forward to working with all hon. Members in this room towards that goal.”
“We need skilled planners, including specialists in areas such as ecology and infrastructure—they are essential to making sure we have proactive planning services. We know that local planning authorities continue to face challenges in recruiting and retaining staff. Ultimately, it is up to local authorities who they employ and how they do so. Nevertheless, given how widespread those pressures are, the Government are significantly expanding support through the planning capacity and capability programme, including growing the graduate and mid-career pipeline, strengthening specialist training through the Planning Advisory Service and launching a new planning careers hub to open additional routes into the profession.”
“We are consulting on a new national planning policy framework to require SuDS to be designed in accordance with the new national standards, and a consultation that sets out that SuDS should have maintenance arrangements in place to ensure an acceptable standard of operation for the anticipated lifetime of the development—that is really important; it is not just about when it is built, but the lifetime of the development—building on the current requirement for those to be in place for major development proposals. The consultation is open until 10 March. I encourage Members and anyone interested to respond to that consultation. There has been mention of specialists and making sure that we have the people we need.”
“We will publish guidance later this year, which will support the delivery of SuDS in line with the new national standards. I will answer some of the questions on maintenance. We recognise the challenges relating to the adoption and maintenance of SuDS and how that can impact communities, so we are committed to ensuring they are well maintained. As I mentioned, we issued standards in June ’25, and in support of those we are currently conducting research into the funding of SuDS maintenance. We are looking with industry and experts at different funding mechanisms as well as the methodology for calculating maintenance costs. To ensure that SuDS are provided and maintained as part of a new development, section 106 agreements can be used to provide for the maintenance of SuDS over their lifetime, where the statutory test is met.”
“We continue to collaborate with industry leaders and, since data has been mentioned, I note that we are supporting the development of a new rainwater management platform, which will provide digital tools to support the delivery of high-quality SuDS. We are working with the industry body CIRIA—the Construction Industry Research and Information Association—to better understand the challenges around property-level SuDS and rainwater harvesting. Subsequent guidance will support industry to deliver in line with our recently published national standards for SuDS and will be publicly available. To ensure the longevity and proper maintenance of SuDS, we are scoping options for maintenance funding mechanisms and the methodology for calculating maintenance costs.”
“With that in mind, we have been tightening national planning policy on this important issue. We are consulting on a new national planning policy framework at present, which adds the requirement that sustainable drainage systems are designed in accordance with the new national standards, to provide a consistent basis for their design and implementation. Additionally, we are consulting on legislative and policy options to reduce the prevalence of unadopted estates and the injustices associated with them, including for SuDS. On 18 December last year the Government published two consultations, one on enhanced consumer protections for homeowners on privately managed estates and another on reducing the prevalence of estate management arrangements.”
“In June 2025, the Government introduced new national standards, making it clear that SuDS should be designed to cope with changing climate conditions, because whenever we do anything now in this country, we need to have our minds on how our climate is changing, and make sure that we are resilient for the future. SuDS should also deliver wider water infrastructure benefits in the form of flood prevention, storm overflow reduction and reuse opportunities—but of course there is more that we need to do. As I say, some time has passed since the 2010 Act was enacted, and it is important that we consider the most efficient and effective way of securing its objectives. We currently think that that could be through changes to planning policy and adoption and maintenance, which I will come on to, rather than commencing schedule 3.”
“SuDS are vitally important for sustainable development. They help to reduce additional pressure on the sewage system by up to 87%. I am a huge fan, and have spoken quite often about my love for sustainable urban drainage. They can also enable growth: a SuDS retrofit programme in London created the additional headroom for 116,000 new homes. Since we came into Government, our record on SuDS is that in December 2024, we made changes to the national planning policy framework to support increased delivery of SuDS, so that it now requires all developments to utilise SuDS where they could have drainage impacts, and requires those systems to be appropriate to the nature and scale of the development.”
“It is estimated that the average household roof collects 85,000 litres of rainwater every year—obviously a little more in your constituency, Mrs Barker, and a fair bit in Hull as well, but a little less elsewhere—which is equivalent to an estimated 4 trillion litres annually across the UK, or 1.6 million Olympic-sized swimming pools. We are therefore thinking about not just SuDS or pre-pipe solutions, but rainwater management. There are many different things we can do. That is why we want to work together with other stakeholders including water companies, environmental groups, local authorities and developers to come up with how we can collectively achieve this ambition. On sustainable drainage, it is quite right to point out that the 2010 Act was never fully enacted by the coalition or the Conservative Government.”
“I am happy to go on to talk about SuDS, but I wanted to address why there is a collective self-interest in everybody getting involved in this, because it will help to reduce pollution. That is why it was a key part of the White Paper. Speaking personally, as someone who loves nature, this is also an opportunity to increase nature in different areas. These pre-pipe solutions do not have to be concrete tanks; they can be somewhere that is quite beautiful. We want to maximise the opportunities offered by better managing rain and looking at where it lands.”
“I want to begin by sending my deepest sympathy to everybody impacted by recent flooding; having your home or business flooded is devastating. I pay tribute to the emergency services, the Environment Agency and the communities and volunteers who have stepped up to keep people and communities safe. The latest intelligence I have is that the weather warning remains yellow across much of the south-west. We will keep a close eye on that today.”
“We recently produced a report, through Peter Bonfield, called “FloodReady”, which was exactly about how we incentivise more people to get property flood resilience. It was about working with contractors, manufacturers and everybody involved in the industry to make this a mainstream option for more people. I highly recommend that the hon. Lady has a look at that report; I hope that she and her constituents find it really useful.”
“I join my hon. Friend in paying tribute to the fantastic work of the internal drainage boards in managing water levels, reducing flood risks and supporting communities, businesses and farmers alike. Of course, we are working hard on our statutory instrument. I am sorry that I cannot give him an exact date, but I can guarantee that it is something I am committed to doing.”
“The hon. Lady raises a really important point—I have been following the situation really closely, and it is devastating. She is quite right to point out the trauma and upset caused by flooding. We invested £80 million in Somerset between April 2024 and March 2025 on flood and coastal risk management, and we will allocate another £75 million to Somerset between April 2025 and March 2026. I will check whether my diary aligns so that I can make an earlier visit.”
“People have every right to be frustrated about bill rises—years of neglect and under-investment have left our water infrastructure crumbling, and those increases now show the cost of putting that right. This Government are focused on tackling the cost of living, preventing those huge bill increases from ever happening again by fundamentally changing the system, and protecting the most vulnerable by strengthening schemes such as the guaranteed service standards and WaterSure.”
“The hon. Lady is absolutely right. I am a huge champion of water meters, which not only help with bills but help reduce people’s water use. In turn, that helps with abstraction, especially in areas where we have many chalk streams. I am very keen to look at what more can be done in that space. Ofwat has a water efficiency fund, through which it is looking at innovative ways in which we can talk to the public and get them to understand, as the hon. Lady rightly said, the benefits of having a water meter, not only for their bills but for the environment.”
“I share my hon. Friend’s concern about the ability of so many people in both our constituencies to afford water bills. That is why, over the next five years, water companies are going to be doubling the number of people getting help through social tariffs. We have also reformed WaterSure, which provides support to people with disabilities who might require more water use, or those who might require it for various other medical reasons. We are focused on making sure that the most vulnerable in all our communities are able to get the water they need at a price that is affordable for them.”
“The Conservative Government allowed millions of pounds to be diverted from essential investment and used for unjustified bonuses. We are clear that executive pay must reflect company performance, and support Ofwat’s plan to consult on requiring companies to report publicly the details of all executive remuneration.”
“This situation baffles me. It seems simple to me that bonuses should reflect performance, and if performance is not good enough, people should not get a bonus. I am not sure why that seems so difficult to understand. It is not just about the letter of the law, but about the spirit of the law. Ofwat has exposed serious transparency failings across the water sector, and we are therefore tightening transparency rules to shut down any attempt to dodge the bonus ban.”
“With respect, I think the hon. Gentleman has just made the case for why mutualising water companies is not the answer on performance. This Government have already banned more than £4 million in unfair bonuses, which have been blocked by Ofwat for 2024-25.”
“I can hear the hon. Gentleman’s passion and how upset he is about the devastating impact that repeated flooding has had on his community. We are putting a record amount of money into flood defences and will continue to do so. We are also looking at how we can work more effectively with other agencies in the area. I share his concern that, over the next weeks, it will continue to be quite wet. I give thanks to the emergency services and everybody involved.”
“My hon. Friend raises a really important point. He will have noticed that we published the PFAS—perfluoroalkyl and polyfluoroalkyl substances—plan earlier this week, which looks at the issues of chemical pollution and how we can tackle it more effectively. We recognise the serious concerns at Tideswell brook. Through our water White Paper we are reforming waste water regulation and enabling earlier interventions. I will be keeping a close eye on the situation as it develops.”
“During that meeting, I announced that we had launched the consultation on reform of how sewage sludge is regulated in agriculture. The consultation document, which went live this week, looks at the option of an environmental permitting regime, as recommended by the Independent Water Commission. That group of people has been working together on the issue of agriculture pollution. We brought together different stakeholders, and there was much consensus and much willingness to tackle the issue. It is far better that we try to do something collectively; farmers, environmentalists and water companies working together is the best way to tackle this. That work continues.”
“Just this week—in fact, just yesterday; I am losing track of which day is which—I held a roundtable with farming representatives, not just the NFU but people from different farming sectors, alongside environmental organisations and water company representatives, to talk about the problem of agricultural pollution. The reason I wanted everyone in the same room is not just that I wanted everyone to hear the message I was giving, but that I wanted everybody to hear from everybody else: the water companies could hear from the environmentalists and the farmers; the farmers could hear from the environmentalists; and the environmentalists could hear from the farmers. Everyone could gain an understanding of one another’s points of view and how we are going to work on this together.”
“Under the Environment Act, we have set a clear long-term target to reduce nitrogen, phosphorus and sediment from agriculture entering the water environment by 40% by 2038. There are various means by which we want to achieve that. We committed in the White Paper to simplifying and improving the regulatory framework for agriculture, developing a single robust, England-wide regulation and, where necessary, strengthening standards. We are doubling funding for the Environment Agency’s farm inspection and enforcement team, enabling at least 6,000 inspections a year by 2029, and we are strengthening local advice through our catchment-sensitive farming, as well as through the new £30 million farmer collaboration fund, which we announced earlier this month at the Oxford farming conference.”
“There are two pilot rounds in the landscape recovery scheme that we are looking at, and we have provided 56 projects with development grants to support farmers, landowners and environmental organisations in developing strategies for long-term nature recovery. Collectively, these projects aim to restore 600 km of rivers, helping to reconnect rivers to their floodplains. The hon. Member for North Herefordshire speaks with passion and knowledge about agriculture pollution. She is quite right that it is one of the most significant contributors to pollution in our rivers, affecting over 40% of our water bodies. Agriculture pollution, including nitrogen, nutrients and soil or sediment run-off, has a profound impact on the health of freshwater environments and the biodiversity that depends on them.”
“I really enjoyed the launch of Making Space for Water, which I thought was a fantastic event. There was so much passion and willingness to collaborate in that room. Making Space for Water calls for incentives for land managers to help to create nature-friendly river corridors through the ELM scheme, as my hon. Friend the Member for Brent West mentioned—I will get him a response from the Minister for farming on some of the more specific details. Through those schemes, we include specific actions in the sustainable farming initiative, which pays farmers for establishing and managing buffer strips beside watercourses. We also agree with Making Space for Water that it is important to reconnect rivers to floodplains, restoring natural processes and enhancing biodiversity.”
“That work is happening alongside the reform of regulatory powers, cracking down on poor performance, improving transparency and ensuring that the polluter pays. For the first time, our river systems will be managed in a fully integrated way, ensuring that every sector, including agriculture, plays its part in restoring the health of our waterways—I also welcome the hon. Member for Bridgwater to his place. That work builds on some of the work we have done through the Water (Special Measures) Act 2025. Our revised environmental improvement plan has been mentioned, and that has ambitious Environment Act biodiversity targets, including to “restore or create more than 500,000 hectares…of wildlife-rich habitat outside protected sites by 2042”. Creating and restoring river habitats and wetlands will be vital to achieving that.”
“I liked hearing about all the different schools. I love an eco-council group—they are just fantastic. Any Member who ever feels slightly jaded by politics—which, of course, would never, ever happen—should go and spend time with primary children. They will come away feeling so uplifted, because primary children are so passionate and they care so greatly, so good on all of them. I ask my hon. Friend to pass on my congratulations; I hope that they continue to challenge us, as we take all our work forward. As we have mentioned, we are also accelerating nature-based solutions, looking at where we can restore wetlands, reconnect floodplains and improve river corridors—that came up a lot, and quite rightly so: how do we make river corridors to create healthier, more resilient catchments?”
“On that point, I thank all the emergency services and everybody who has been involved in the response to Storm Chandra. My sympathy and support goes out to everyone who has been impacted. The latest update that I have had from the team is that the overall flood risk remains at “medium”. That means that rivers impact is probable in parts of south-west England today. I really hope that does not result in properties being flooded, although I accept that the impact on the farming community has already been huge. My hon. Friend the Member for Bournemouth East (Tom Hayes) always makes me smile. I love the fact that he is constantly championing his constituency and wants to protect and look after the people there who have faced such awful flooding, and he is quite right to call out poor behaviour wherever he sees it.”