David Chadwick
MP for Brecon, Radnor and Cwm Tawe · Liberal Democrat · United Kingdom
“Q3. Two weeks ago, the news leaked that Powys teaching health board is considering taking the beds out of all but two community hospitals in Powys. Some 2,500 people have already signed my petition against those cuts.”
“The imposition of tariff barriers alone is not sufficient to address the shortcomings in our steel industry. The Minister said that it is important to provide more opportunities to help people buy British steel, but there is a difference between saying that and making it happen.”
“I am intervening because the hon. Lady mentioned Port Talbot. Last year, I met the Associated British Ports in Port Talbot. It raised concerns that the current rail link into the docks may not have the gauge needed for the large structures that will be brought in for assembly or to get freight out from the new freeport that will be create…”
“My constituency is home to the Sennybridge training area, an area of vital national importance that borders Merthyr Cynog. The military training area exists only because local farmers surrendered their farms for the national interest.”
“The Foreign Secretary will know that the ongoing violence continues to take a horrific toll on civilian populations across Lebanon, Gaza and the wider region.”
“Powys has no general hospital, so my constituents are dependent on access to English hospitals for the treatment and operations they need. However, last July, Powys teaching health board made the decision to extend waiting times for Powys patients awaiting operations, with the result that many have now been waiting years, often in agonisi…”
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“Welsh farmers have been reaping the rewards of high beef prices over the past few years. That has been the one piece of good news in the industry. They now hear that another Government have signed another trade deal allowing even more beef imports into our country. Why have the Government decided to include beef imports in the deal, and to kick our farmers in the teeth again?”
“The new clause makes one clear demand: if an AI system operates in the UK, it must respect UK copyright law, regardless of where the servers are based. We are standing up for our creators—for the authors, musicians, film-makers and developers whose work gives AI its power. In Wales alone, the creative industries turned over £1.5 billion in 2023, employing more than 37,000 people. Let us not wait for lawsuits or damage to our industries. The new clause provides legal clarity, defends creators, and affirms that Parliament, not silicon valley, writes the rules. These Liberal Democrat new clauses are principled, practical and long overdue, and I urge all Members to support them.”
“It simply says that their data should not be exploited for commercial gain without genuine, informed consent. By raising the age to 16 for these specific practices, we align with international best practice and the United Nations convention on the rights of the child. With clear exemptions for education and health platforms, this is a targeted and proportionate reform that prioritises children’s mental health. New clause 2 deals with copyright compliance and AI. As we all know, the AI revolution is here, but just as we would not let a factory operate by stealing its raw materials from others, we should not let AI models train on copyrighted work, such as books, music or journalism, without permission or payment.”
“I rise to speak in strong support of new clauses 1 and 2. New clause 1 seeks to raise the age of consent for social media data processing from 13 to 16. As the father of two young boys, I am deeply concerned about the way in which tech platforms engineer addiction, manipulate attention, and shape childhood in ways that parents and even Governments cannot easily counter. This is not hypothetical; it is the reality that our children are living every day. Children aged 13 to 15 are especially vulnerable. Those social media algorithms do not just show content. They shape beliefs, reinforce insecurities and amplify harm. Whether it is body image filters, content promoting self-harm or endless scrolling, these platforms are designed for engagement, not wellbeing. The new clause would not ban young people from using social media.”
“I thank my hon. Friend and the hon. Member for Derby South (Baggy Shanker) for securing this debate. At least four unpaid carers attending weekly Dementia Matters meetings in Brecon have been fined. Does my hon. Friend agree that there is more that we can do to protect unpaid carers?”
“Steel tariffs were reportedly a major sticking point in these trade negotiations with India. That is of particular concern to communities across south Wales, especially following Tata’s decision to shut down its blast furnaces in Wales and across Europe while simultaneously investing in new capacity in India. Can the Minister assure the House that British steelworkers have not been sacrificed in order to secure this deal, and can he confirm what tariff rate Indian steel imports will face when the agreement comes into effect?”
“Finally, I wish to pay tribute to RAF war veteran John Gwynne, who was a worthy guest of honour at recent VE Day celebrations in Talgarth, aged 104.”
“Amid rationing and relentless shortages, Welsh agricultural workers, and the Land Girls who stood beside them, kept the nation fed. Across the constituency, women took on vital responsibilities in munitions factories, hospitals, civil defence, and at the heart of their communities. Their contribution was lasting. It shaped the peace that followed, and the freedoms we live by today. I was proud to attend the commemorations last Saturday in Ystradgynlais, organised by Jade and the Swansea Valley armed forces club, where that contribution was honoured. Let our remembrance be a promise: to live up to their example, to work together for the public good, and never to forget what was given in the hope of a fairer future.”
“Among them were those who served with distinction in local regiments such as the South Wales Borderers and the Welch Regiment, both of which saw action across Europe, north Africa and the far east. The Royal Navy also bore our town’s name with pride. HMS Brecon, a Hunt-class destroyer, served with honour in the Atlantic and the Mediterranean, carrying the name of Brecon wherever she sailed. Others served in different ways but with equal resolve. In the Swansea valley, local men were conscripted as Bevin boys, sent into the deep and dangerous seams of the south Wales coalfield to mine the coal that powered our fleets and fuelled the wartime economy. Their work was exhausting and often overlooked, but vital to victory. Many of them were not released until 1948. In the fields of my constituency, the rhythms of farming did not cease.”
“Eighty years ago, when the guns fell silent, the long and bitter war against tyranny in Europe was over. Britain’s peace was marked by not only celebration, but gratitude and reflection on all that had been sacrificed to make it possible. That peace had been fully and faithfully earned across my constituency, with courage, with resolve and at great cost. From every corner of the constituency, men and women stepped forward to serve, in the air, at sea, on the frontline and at home. Their names are etched into memorials across our communities to remind us of not only who they were, but what they gave. Brecknockshire, with its long-standing military tradition, stood as a proud centre of that service, but the uniform was worn across the constituency, in the hills of Radnorshire, in the valleys of Cwm Tawe and beyond.”
“There is no greater threat to our Union than the feeling that workers in one nation matter less than those in another. People in and around Port Talbot feel that they have had a rotten deal. Can the Minister explain why, under the deal that her Government did with Tata, workers who had been at the company for longer than 25 years did not have that service reflected in their redundancy payments, and why workers wishing to access the retraining elements had to forgo their rights to the enhanced redundancy payment? Is it true that, as has been reported, as of February, only three people had applied for that scheme?”
“I recognise the frustrations and problems that my hon. Friend is having getting the relevant supervisory authorities to pay heed. In Brecon, we have a similar issue: the canal might run dry following Welsh Water’s decision to start charging the Canal & River Trust for the water it extracts, yet none of the relevant authorities have responded to our request for a meeting. Does my hon. Friend agree that in instances like that, it would be helpful for the Minister whose Department is implicated to pay attention? They should come to Brecon and help us to find a solution.”
“The Minister will have heard the points we have made about the lack of supervisory authorities. Will she write to the Welsh Minister responsible and ask him to look into the case of the Brecon canal?”
“Statistics published last week show that Welsh Water—the supposedly not-for-profit Welsh water company—had the highest number of sewage discharges across the entire UK, despite charging some of the highest prices for its water, in a country that has some of the lowest incomes in the UK. Does my hon. Friend agree that the Welsh Government must stop letting Welsh Water off the hook? It must take responsibility for its actions.”
“If the Government now believe that primary steelmaking capacity is critical for the security of the UK, do they also recognise that the skilled workers needed to produce that steel are equally as important? If so, why were they willing to let 2,800 of them be made unemployed last September in Port Talbot?”
“We have heard the Prime Minister say over the past few days that he wants to take control of steel. Why did he not say that when Welsh jobs were on the line? Why was Port Talbot not worth fighting for in the same way? We need a proper UK-wide industrial strategy—one that recognises the vital role of Welsh steel in our national economy and, most importantly, one that treats workers in every part of the UK with the same respect, urgency and seriousness. The steelworking communities of Wales have not forgotten the silence that met their cries for help, and they will not accept a future in which their communities are left behind.”
“We know that for every steelworker made redundant, up to three or four local jobs are at risk of disappearing. The message from Westminster has been clear: when crisis hits in Wales, it is tolerated; when it hits elsewhere, it becomes a national emergency. We cannot go on like this. Steel is strategic, it is critical to our national resilience, and it matters just as much in south Wales as anywhere else. This Government’s failure to act swiftly in Wales, to consult transparently with workers and to invest in a serious and just transition has undermined confidence and left people in Port Talbot, Llanwern, Shotton and many others across Wales feeling abandoned. Some 2,800 jobs were lost at the blast furnaces alone, and many of those workers say they have simply been left behind.”
“It is absolutely right that we are now acknowledging the importance of domestically produced steel. Communities that once powered the UK’s growth, particularly the Swansea valley, the Neath valley, Port Talbot and Maesteg, now face an economic reckoning with far too little urgency from this Government in return. This is personal for many of us from south Wales. My grandfather worked at the blast furnaces at the Port Talbot steelworks, and it gave him the opportunity, as it did many others, to set up his own business—in his case, a waste management company. That is what is really at risk now, and that is what is really withering away in south Wales. It is not just the jobs on the steelworks floor, but the entire network of small businesses, tradespeople and suppliers that rely on the steel industry’s presence in our communities.”
“The simple fact is that the Government did not recall Parliament for Port Talbot, and they did not recall Parliament for Wales. If today’s decision is in the national interest, why did the Government not offer similar protections to Port Talbot, which had more capacity and greater output? Have the Government been fenced in by closing the blast furnaces at Port Talbot too early? How much of the steel supply chain will the Government now commit to protecting? Employment at Port Talbot fell from over 18,000 employees at its height over the past few decades to around 4,000 before last year’s closure decision, and now there are just 2,000 steelworkers employed there. Those jobs are sorely missed. Welsh steel is all around us, and Port Talbot once produced the steel used in everyday products such as Heinz baked beans tins.”
“It is rubbing salt in the wounds for the people of Port Talbot to hear the Government now acknowledge the importance of primary steel production as a strategic national asset. Where was this urgency when Welsh steel communities were crying out for support? Last year, when Tata Steel announced over 2,800 job losses at Port Talbot—the largest steelworks in the country, a key strategic asset, and the manufacturing heart of south Wales—there was no recall of Parliament, no Saturday sitting, no emergency legislation and no rapid mobilisation of the Government to save the day, despite every warning sign being there. The unions raised the alarm and industry experts warned of the economic shock, but the warnings were ignored. Now, faced with similar risks in England, the Government suddenly rediscover their ability to act swiftly.”
“Last year, the Government said they would introduce a new steel strategy that would create more well-paid jobs in the places where they are most needed. Following last year’s closures of the blast furnaces at Port Talbot, many of my constituents have lost their jobs or seen their incomes fall. That includes the thousands of workers who were laid off at the plant itself, but also those further down the supply chain, including haulage drivers and payroll clerks providing services to the 2,000 local businesses that have been impacted by that closure. The closure of Port Talbot’s blast furnaces started an economic contraction in south Wales that is still under way. Many highly skilled workers, particularly welders, are leaving south Wales in search of opportunities elsewhere.”
“Unless we build a case for the UK to rejoin the EU based on idealist language and get people to buy into the ideals on which the European Union was founded, we will not have long-term buy-in to the project among the people we need to convince.”
“We should be concerned by talk about pragmatism and arguments made solely in rational language, because those arguments failed miserably in 2016, when arguments were built as to why we should stay in the European Union based solely on rational economic language. The EU is a pragmatic project, but at its core it is also an idealistic one. It is a project grounded in ideals, and in the idea that the nations of central Europe should never go to war again. It succeeded in that mission, making it one of the most successful political projects ever in mankind’s history. When we are making the argument for rejoining the European Union, let us use the language of idealism, not just rationalism.”
“Ultimately, the Liberal Democrats want to see the UK back at the heart of Europe, which would mean rejoining Erasmus, tearing down trade barriers and signing a youth mobility scheme with our EU counterparts —something the Labour Government have so far refused to do. The arc of human progress should ensure that older generations pass on more opportunities to younger generations than they have themselves enjoyed. We are living in a time when that arc of progress has gone into reverse, and us pro-Europeans must now win the argument for a stronger EU with Great Britain at its heart. I was concerned to hear the word “pragmatic” used several times in this debate, because it sounds like pragmatic reasons are being given as excuses for not making more progress in rebuilding our relationship with the EU.”
“It is not just the economic impact, though, but the cultural and social loss for young people. I thank my good fortune that I had the opportunity to live and study at Leiden University in the Netherlands. Those sorts of opportunities broaden horizons and contribute to growth. One of the cruellest and most short-sighted decisions by the previous Government was pulling us out of the Erasmus programme. In Wales, the Liberal Democrats stepped up to reverse the damage. Former Education Minister Kirsty Williams introduced the Taith exchange programme that, unlike its English counterpart, has been praised for ensuring accessibility for students from less privileged backgrounds.”
“In my constituency, a small local business in Radnorshire that makes parts for classic motorcycles is heavily reliant on EU trade, yet over Christmas, with no warning from the Department for Business and Trade, it was told that it was now incompatible with EU directives. That is just one example of how Brexit-related bureaucracy is harming businesses and damaging trade with our neighbours. Farmers and the food and drink industry across Wales are also waiting for the long-promised UK veterinary agreement. Studies show that such an agreement could boost UK agrifood exports to the EU by at least 22%, providing a vital boost to rural areas such as mine. However, we have still received no timeline from the current Labour Government on when that is likely to happen.”
“It is a pleasure to serve under your chairmanship, Sir John. I thank the hon. Member for Colne Valley (Paul Davies) for introducing this debate, as well as everyone who signed the petition. We all know by now that, thanks to the Conservatives and their allies in Reform, the relationship between the UK, Wales and the EU has been severely damaged. Falling out with our neighbours is particularly self-defeating during this fracturing era of global politics, and Wales is paying a particularly heavy price for that fraying relationship. We are a nation of manufacturers, small businesses and farmers, and those three sectors have been throttled by red tape, hindering our trade with the European Union.”
“The national insurance increase is set to hit high streets in Wales hard, with many traders saying that they will lay off staff as a result. Last week, the Government announced £100 million of funding to be spent on reinvigorating Welsh high streets, but no towns in the Swansea, Neath or Amman valleys were on that list. Will the Secretary of State clarify the criteria used to select the successful towns and whether areas such as Ystalyfera can expect to benefit from future funding? That is one high street that is certainly worth investing in.”
“Lloyd George, who reshaped British society in the early 20th early century with progressive reforms, understood the balance between vision and action, and his legacy is a testament to the impact that that visionary leadership can have on a nation’s course. Now that the spirit of Welsh liberalism breathes again in this Chamber, I want to turn Wales into a nation of winners again, because the Welsh Liberal Democrats are winning in Wales once again. Today, let us embody the spirit of St David by committing to both the small deeds and significant actions necessary to secure a prosperous future for Wales. Let us move boldly forward, together advocating for St David’s Day to be recognised as a national holiday.”
“Despite the school marking the sixth anniversary of that closure, pupils and teachers remain in temporary classrooms without a clear plan for the future, and this uncertainty, coupled with local doubts about the actual risks posed by the nearby quarry spoil tip, calls for a thorough examination of the facts to ensure that policies are built on solid foundations. Drawing inspiration from the great Welsh leader David Lloyd George—the greatest Welsh politician of all time, and the longest continuously serving MP in this House’s history, with 55 years of continuous service—we are reminded of the transformative power of bold and decisive action. In his own words: “The finest eloquence is that which gets things done”.”
“Following storm after storm over the past year, the fire service teams across Powys have proven themselves indispensable, and so are those services. These closures jeopardise public safety and erode trust in the state’s ability to protect and serve rural communities. Each closure and each cutback is a stark reminder of the Government’s wavering commitment to public safety, underscoring that the need to address this is not just a matter of convenience but a fundamental issue of community security. The controversy surrounding the demolition of Godre’r Graig primary school following its closure in 2019 due to a supposed landslide risk underscores the urgent need for transparency and evidence-based decision making that involves and listens to local communities.”
“So one might imagine that the Labour party would understand the importance of rural public services, but people living in rural areas in Wales are watching as their services disappear one by one. Just this week, police stations in Crickhowell and Hay were closed without any prior warning. That will make it harder for the people who want to keep us safe to do their jobs. Police officers are key workers and their offices should be treated as such. Due to impending top-down reorganisations, small towns such as Knighton and Crickhowell are also facing the closure of their fire stations. How can anyone think it is a good idea even to consider taking fire engines out of communities that are frequently cut off by flooding?”
“They show us how industries can significantly influence community building and social empowerment, but also how their closures can lead to profound community and economic disruption. Since then, successive Governments have failed to replace those jobs. Despite the challenges that the community faces, there is hope in initiatives such as the mobile banking hub coming to Ystradgynlais shortly. That will stand as a testament to the resilience and adaptive spirit of these communities. This institution signals a potential revival of economic engagement and empowerment. However, it also highlights the gaps left by the Government’s sporadic support and delayed responses, which fail to harness the full potential of Welsh innovation and resourcefulness. Wales, as we all know, is a mostly rural nation; a nation of small towns and villages.”
“Each worker was automatically a member of the social and recreational club, which featured rugby and football teams, a choir, and offered much more, including regular day trips and dances. Moreover, the closure of the Dewhirst factory in Ystalyfera in 1998 resulted in 300 job losses. The closure was part of a broader programme that hurt the local economy and the community’s wellbeing. The end of operations at Dewhirst highlights the vulnerability of such communities to global shifts in industrial practices and economic policies. Those closures are not ancient history; their effect is a stark, recent reality that continues to impact the community profoundly. The legacy of factories such as the Tick Tock and Dewhirst illustrates the pitfalls of globalisation.”
“Ystradgynlais was once a vibrant hub of industrial activity. The closure of the “Tick Tock” factory in 1999 was a significant economic blow to the town, resulting in hundreds of redundancies. Established in the 1940s, the factories have been described to me as “the making” of local women. The factories thrived throughout the 1950s and into the 1960s, heralding a new era in the history of Ystradgynlais and the surrounding areas. Local women enjoyed economic independence regardless of their educational background or marital status. The flexibility in working hours offered at the factories was revolutionary, allowing women to structure their shift patterns to suit their family commitments. At their zenith, the factories employed around 2,000 workers and provided more than just employment; they fostered a community.”
“I thank the hon. Members responsible for securing the debate. Our patron saint, St David, championed the virtues of leadership and perseverance, urging us to “do the little things”. His words, though centuries old, resonate powerfully as we face the ongoing challenges in our constituencies today. His words underscore the necessity for meticulous attention to the seemingly minor yet impactful decisions that together weave the effective fabric of governance. Over the past eight months, I have seen how small decisions can change lives for the better. The residents of Ystradgynlais are delighted to know that, following my request, a banking hub will be opening on their high street within the next three months. The banking hub will boost an already thriving high street and spur on the local economy.”
“I do of course support my hon. Friend’s campaign, and I hope he will also endorse our campaign for St David’s Day to be considered a public holiday.”
“That is a sign of a food system that generates huge profits for the supermarkets and the big retailers, while the producers at the other end suffer what they must. Farmers and growers carry the risks of food production but do not receive a fair share of the rewards. The people who grow our food deserve to earn a decent living. That is why the Liberal Democrats will keep campaigning to level the metaphorical playing field for farmers.”
“I beg to move, That this House has considered the Groceries Code Adjudicator. It is a pleasure to serve under your chairmanship, Mr Twigg. There is a deep unfairness at the heart of our food system. That unfairness stems from the power imbalance between producers and retailers. At one end, the retailers we buy our food from are making huge profits. Last year, the big four supermarkets saw a 97% increase in their profits: Tesco made £2.3 billion, Asda made £1.1 billion and Sainsbury’s made £701 million. That is enough to convince anyone that there is enough money in the till to go around. As we know, food prices have soared since 2022, yet Welsh farming incomes are actually falling.”
“I thank my hon. Friend for highlighting the achievements of the Liberal Democrats in power, particularly the fact that we have a long record of standing up for rural communities. The physical hills that Welsh farmers have to climb are getting steeper. Energy and fertiliser costs are rising, subsidy schemes are changing and farm incomes are falling. To make matters worse, the Government’s family farm tax threatens to further strain their livelihoods. Those are just a few of the battles that farmers face. Their industry deserves a fair market, and it is for that reason that the Liberal Democrats introduced the Groceries Code Adjudicator during the coalition years.”
“Absolutely. We need greater transparency down the entire supply chain and fair conditions for everyone involved in the food system. The GCA was established in response to multiple scandals where large supermarkets used their market power to take advantage of local producers. It has helped to improve fairness in the food supply chain. Since its introduction in 2014, the Groceries Code Adjudicator has made significant progress, and the number of issues around the treatment of farmers by supermarkets and retailers has fallen. It is my belief, and that of many farmers and producers that I represent, that the Groceries Code Adjudicator needs to be strengthened and better resourced, and its remit expanded if we are to ensure fairness in our supply chain.”
“I thank my right hon. Friend for his intervention. I agree wholeheartedly. He will be aware that the levy that supermarkets pay to fund the Groceries Code Adjudicator has not been increased since 2018, despite the massive increases in food prices and supermarket profits since then.”
“I thank my hon. Friend for her intervention. She is absolutely right to highlight the power imbalance between the producers and the retailers. It is quite right that she also focuses on the important research that has been done on this topic by organisations like Riverford. The evidence they have provided has been crucial in helping us push forward the campaign for fairer prices for producers. It is my belief, and that of many farmers and producers I represent, that the Groceries Code Adjudicator needs to be strengthened, better resourced, and its remit expanded if we are to ensure fairness in our supply chain.”
“Let’s give our food system the fair market it needs, let’s give our rural communities the support they need, and let’s make sure that the GCA remains a strong and effective safeguard for the future of our food system. I look forward to other hon. Members’ contributions and the Minister’s response.”
“The seven golden rules have been rightly welcomed across the industry, but many concerns remain that those are only guidelines set by the GCA, rather than forming part of the code itself. Legally incorporating them into the code would help to ensure that producers are fully covered when it comes to reports of unfair cost-price negotiations. Overall, the Groceries Code Adjudicator is improving the relationship between farmers and large retailers, but as our food market evolves, so too must the GCA. By expanding its remit, providing additional resources and enhancing its enforcement powers, the Government can ensure that the GCA truly works for farmers and producers, and ensures fairness in the food supply chain.”
“Secondly, the GCA only has seven members of staff, including the adjudicator himself, yet is responsible for regulating an industry worth billions of pounds. The GCA’s reliance on temporary and seconded staff hinders its ability to enforce the code. Giving the GCA a dedicated staff team would allow it to respond effectively at all times and to build and retain specialist knowledge. Likewise, the GCA should not have to wait for a producer to report malpractice. If it suspects that retailers are not complying with the code, let it launch its own independent investigations. We should also move to expand the remit, as over half of the food being supplied by packagers, processors, distributors and manufacturers and in several other key areas of the food supply chain still falls outside of the regulation.”
“The supermarkets are willing to use energy and fertiliser price inflation as justification for increasing prices for customers, but are seemingly unwilling to pay farmers a fair price that recognises those changes and the increased input costs for farmers. The Government must strengthen the Groceries Code Adjudicator and the groceries code to ensure that we have true fairness across supply chains. First, the Government can improve the visibility of the GCA and awareness of its work. The GCA must give farmers the confidence to report issues and to know that they will be handled confidentially, especially as many farmers feel that they may be punished or blacklisted for making complaints.”
“Likewise, there are serious concerns that food processors, packagers and manufacturers who act as the middle people between farmers and retailers are also falling through the gaps when it comes to regulation, despite collectively supplying over half of Britain’s food. The GCA’s seven golden rules have been widely welcomed by the sector. To protect suppliers, the rules should be fully incorporated into the code, rather than only being guidelines. This needs to happen quickly, because suppliers are continuing to experience difficulties in cost price increase negotiations as a result of the ongoing inflation crisis we find ourselves in the middle of.”
“People I speak to in the industry would like the GCA to have the ability to launch its own investigations without having to wait for a farmer to report malpractice first. An example of using that power in practice could be launching an investigation into the recent issues with Amazon or concerns over the chicken meat supply chain. The parameters of the GCA and the code are insufficient in an ever-changing food market. The inclusion of Amazon into the 14 suppliers covered by the GCA was a welcome move, but given Amazon’s low level of compliance with the code, it raises serious questions about whether other significant retailers who make less than £1 billion in revenue from the food system are falling through the gap.”
“Although awareness of the GCA and its roles has increased since 2014, it has stalled recently, and a significant number of producers still do not fully understand its role. More worryingly, many farmers still feel reprisals for reporting breaches of the code. A staggering 67% of farmers have reported fearing being de-listed should they speak out about unfair practice by supermarkets. That means that there is almost certainly an under-reporting of incidents to the GCA, which undermines its effectiveness. More needs to be done to improve confidence in the system for producers and to enable the GCA to instil understanding and trust in its role. That also extends to the requirement for the GCA to have received a complaint to launch a report.”