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Andrew Keen

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2018-01-22
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2018-01-22
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  1. No, of course. We are proud of being, I would say the British. Yeah. Yeah. Sometimes the French really are the British. The French are the British. All you have in different ways. You're insulting Europeans.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  2. You know, the I don't know if Americans invented in civility. I mean, I'm from England. We are proud of being, I would say the British. Yeah. Yeah. Sometimes they're French. The French, really. The French are the British. All you're different ways.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  3. Well, although you have to wonder if it's, you know, you think there was just an article in the New York Times about India now eating fast food, France eating. We infect everything versus the other way around. We do? You know, the U.S. infects things like incivility could go worldwide just because we're although America.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  4. And incredibly unhealthy and overpriced over the last hundred years, consumers have pushed back. Now we have Whole Foods now, of course, Whole Foods is obviously owned by Amazon. That's another story. But consumers have been much more demanding, and I think we can have better quality products, more civil products, but we all have a responsibility to behave ourselves. And one of the chapters I go to, I have two kind of middle chapters in the book, one in Estonia and one in Singapore. And both these countries, which have very different political cultures and histories, they have much more civil cultures. People are behaving themselves much more. That's partly because I think you no longer have anonymity online. It's partly because people feel more responsible. But I think we need to look at other countries. One of the challenges, I think, and I argue in the book is not to look inwards.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  5. No, Thomas Moore, the author of Utopia, which reflects our. Need and responsibility to make the world a better place. So when it comes to Cleaning up our culture. We all have a responsibility. There certainly is a role for regulation and innovation. Consumers have a role in making sure that the products are better. I use examples of other industries. The food industry, for example, in the Industrial Revolution, the kind of food that was being produced was food.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  6. Well, I think it's a mix of all these things. In the first examples, we talked about the role of regulation. We talked about consumers. We talked about innovation, and we talked about education. In my general argument in how to fix the future, I argue that there are five pillars which we've always used for fixing society. Regulation, innovation, consumer action, education, and finally, and perhaps most importantly, citizen activism. And in fact, I invent a new term we all know on this show Moore's Law, Gordon Moore's Law. I come up with another Moore's law.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  7. And the rail opportunity is with innovation. It's not shutting this stuff down because there are kids out there that are probably listening to this who are going to come out with interesting new ways of creating business models around great digital products that will get beyond this. That's the real danger of Google and Facebook are innovators who think beyond them. Just as Google did it with Microsoft. So the same will happen.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  8. But I do think that in 50 years we're going to look back at this period. And just as we look back now in the middle of the 19th century and we saw terrible pollution and we saw 11-year-olds working in the factories, we're going to think, what were we doing? Why did we embrace an economy where we became the product?

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  9. That's about it. Socialism, I was at a dinner party the other day, and a com guest person was there. There was arguments about net neutrality. Of course, this is what happens at dinner parties in San Francisco. And communist activity got real exercises like, you know what? You can stream the crown right now from your phone and you're still complaining at a really low price. It was very funny. I think it was actually, they'd had it. It was very funny. It was a very funny. And I get, I get, there's lots of size to this. And I think it's they think of these major companies been built on the backs of this stuff and have benefited enormously from Netflix to YouTube to others.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  10. And so we have socialism when it comes to the internet. And we have socialism when it comes to free shipping. But that's about it.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  11. Yeah, I mean, I think it's part of the hysteria. This isn't maybe going to make me very popular with your listeners or with you, but I think this is also part of the hysteria around network neutrality. I've got a 16-year-old daughter. She told me that her school has only ever come out on strike twice. The first was when Trump was elected, which I understand. And the second was over network neutrality. But it's this idea that somehow everyone has the right to free internet. And if you take it away, then there's some sort of crisis. Now, of course, network neutrality isn't really about taking it away, but it does reflect our sort of mentality that we, and it comes back to your point about socialism. America isn't socialist until it is. Yeah.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  12. That's exactly right. Is that we That's a very good point. I think it's hard for people. They feel like they're acted upon a lot of the time. And sometimes I'm like, you don't have to use it. Someone was complaining the other day about Amazon, like ruining retail. I go, and you use it all the time because it's better.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  13. Like, and of Yeah, and it's consumers again, it's part of the kind of great seduction. My first book was originally called The Great Seduction before the cult of the amateur. But it's part of this great seduction that Silicon Valley, I think, has orchestrated on the world, where you can have everything. You can have incredibly good products, and they can be free, and you can love them, and we're benefiting the world, and we're benefiting you. But the reality, of course, is none of those things are true. It's true you can have great products, and it's true they can be free, but they're not really free. Consumers have become the products, and they need to wake up. We have a responsibility. We can't just blame other people. That's exactly right. Part also of a broader cultural crisis. We always blame everyone else. So we blame Wall Street. We blame Obama. We blame Trump. Now we blame Silicon Valley. And that's not the way out of this problem.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  14. No, paranoid. Like, and of course, I was like, I don't think so. I think people are, it's problematic. And I was more worried about the Russian stuff. I thought that would get more attention. And of course it has. But on the other side, you can't blame them for everything. It's citizens using these tools, by the way. Yeah.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  15. Chernobyl. Right, that's a fair point. It was interesting because a year ago I had a conversation with a pretty prominent Facebook executive, not a name you would know. But he called me hysterical when I was talking about this

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  16. And that's why I'm not convinced, I don't know if you said it in this interview, but I've heard some of your other conversations where 2018 is going to be the year where all it changes. I'm not sure if they still get quite the depth of the crisis

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  17. They need to break their own stuff, right? I actually was, yeah, I was a thing like move fast and break things. They broken enough things. They need to fix them now. And you're right. They should break their own things. I suggested they close down when they had that issue around anti-Semitic being able to search. Just close down the system for a week. As a symbolics close, we're going to close it down and come up and hack our way into a solution tomorrow.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  18. Yeah, but they boast about moving fast and breaking things as long as they're breaking other people's things. They need to break their own stuff.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  19. And then when it gets undermined, it seems obvious to us that it didn't work. But this model, in my view, doesn't work. And that's why some of the larger companies are actually better positioned. I think Apple is better positioned than Google or Facebook. And I would really, I think Mark Zuckerberg. Has been rearranging the deck chairs on the Titanic with these latest reforms of Facebook. I would like to see him really acknowledge the problem and deal with it directly and come up with radical solutions.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  20. On the slot machine of attention. Yeah, which, but also aren't predicated on big data. So that, you know, we'll give you our stuff for free. You give us your data. We know more and more about you. And, you know, Facebook people will say, well, it's not really like that, but it is really like that. When it comes down to it, that's why these companies are so profitable. And I think surveillance capitalism is problematic on many different levels. It's certainly problematic, obviously, on a political sense. Snowden exposed that. But commercially, it doesn't work. And I think in...

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  21. So the way to challenge this, I think, is through innovation. I think much of your audience will be entrepreneurs. The real opportunity today is not a regulatory one, but an innovative one. I use the example, for example, of the car industry in the 1950s, the American car industry dominated the world. They had enormous market share. Twenty years later, the American car industry had collapsed because they produced cars which were death traps. Ralph Nader exposed this. And you saw the rise of the German car industry, which was predicated on safety. I think we're at a similar time in the digital economy. I think consumers are will and are coming round to the recognition that this business model is not in their interest. And what we need are entrepreneurs to come up with new ideas. I have some examples of companies trying to pioneer in, it's hard, but trying to pioneer new business models that aren't going to

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  22. Surveillance capitalism has to remind me of that. Well, it's not. Unfortunately, it's not mine. Someone else came up with it. The surveillance capitalism, which is the product of the dominant business model in Silicon Valley, which is give away the product and watch everyone and what they're doing. Google and Facebook are the classic examples

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  23. What is interesting is, and I interviewed some of the people in the book, there are some more responsible VCs, for example, like Albert Wenger from Union Square Ventures in New York. I mean, he gets it. And even some of the more kind of what you might think of as adolescent Silicon Valley types, they're beginning to embrace the idea of guaranteed minimum income.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  24. Everything has an app, everything has a solution. And I think the guaranteed minimum income is an interesting idea, but it's not the solution in itself. It's not going to solve everything. And in today's political climate in America, it's unimaginable. I mean, it's possible in Switzerland. It's possible in Finland or Estonia.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  25. Problematic because I think the mentality in Silicon Valley is well, there's this long term economic job crisis, well, we'll create an app for that.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  26. And the idea of displacement is all very well to look at, but if it happens to you, if your whole world is taken away, and that's exactly what's happening in America. And that explains much of the political chaos and the problems and the way in which populists are taking advantage of. But I do think that Silicon Valley, I do think there are a lot of people in Silicon Valley who get this problem. I think they're embracing guaranteed minimum income, which is a little...

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  27. It's the old joke, and it's not really very funny about, you know, if your neighbor gets unemployed, it's a problem. If you get unemployed, it's a crisis. Right, exactly.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  28. Amnesia, but it was interesting that the economic displacement is the concern for me. And he's like, it'll get fixed. And of course, he's right in the long term, but in the short term, the pain that it's causing is quite severe.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  29. But Andresen's an odd case because he grew up on the land and he has a very sort of love hate relationship with his family and the culture he's from.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  30. I don't believe that's the case. I mean, it was, but on the other hand, you have the reason I got some of these ideas around this is Mark Andreessen on stage at Code last year with talking about how it was all better once we went from farming to manufacturing. And I don't think he understood the economic displacement that happened and then who's responsible for that. I think, again, it's that happy shiny future and it'll be okay someday and some people will benefit and others will not. And I don't, I think I said to him I was like, well, what happened to the family of the blacksmith? And he's like, well, so what? Like he almost was like, he didn't say so. But Andreas and

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  31. By the beginning or the middle of the 20th century, 90% of those people were in cities. Now it was an ideal and it wasn't painless, but we got to recognize we'd been through this before. I think it's too easy to take, and here I disagree with Mask. And some of the other people who believe that were about to be enslaved by smart machines. I don't believe that's the case.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  32. And that's why we need again to go back historically. My book is quite historical. We need to remind ourselves that we've been through this before in 1814. Yeah, 95% of people worked on the land by

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  33. Yes, they do, but I think it's job worry. I think everybody in their, even in the most lizard of lizard brains, understands some things about to happen. Very similar to when the farming went to manufacturing economy, the industrial age is over, and now we're in the thinking machines age.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  34. Although I read that a lot of the Trump supporters, for example, don't believe that machines are going to take away their jobs. I think they think it's going to be China.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  35. Creativity is right. So Because it does lead to that because that's where a lot of the populism is coming from. And people always confuse it with racism here and everything else. I think it's job related. It's fear of the future and fear of job.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  36. And so rather than focusing in education, I think on teaching everyone coding, which isn't necessarily a bad thing, I think we need to focus on teaching human beings what it means to be human in an age of smart machines. So in my book, creativity is right. So I spend some time in a Waldorf school, in a Montessori school. I have a section talking about minimum guaranteed income, the referendum in Switzerland, which was driven by an ex-Montessori teacher. I think it's really important to connect education and the challenge of jobs. And I think it's important to talk about it. I think you're absolutely right to put it probably central on the agenda.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  37. The skills we can do where we're not competing with machines, with thinking machines. The one thing computers will never be able to do, which we can do is empathize. The one thing that computers will never be able to do is have what I say in the book is goals, agency

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  38. Well, the first is, I think, recognizing that it's a problem. Without overdoing it, without believing again, without going the whole kind of dystopian hug and saying, well, no one's going to have a job. It's still very hard. I mean, that famous Oxford report says, predicted that 47% of jobs would go away by 2025 or whatever it was. I mean, God knows how they came up with 47%. Why isn't it 46% or 48? I think the reality, though, is that we need to recognize that many of the skills that were essential in the industrial economy are not going to be essential now. So I think one of the most important ways of dealing with the jobs crisis is through education. I have a chapter on education. I think we need to rethink education. We need to focus on

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  39. What's that? I mean, and Tim Cook said famously when he had her interview with, I don't think it was an interview, an interrogation

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  40. Show written about her, yeah. Ex deputy prime minister of Denmark, a couple of teenage daughters, women in her 40s or 50s, extremely friendly, very personable, but in political terms, extremely steely. Yeah.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  41. Well, it's this idea that anytime you're critical of Silicon Valley, anytime you begin to take on the monopolists and change tax policy, you're somehow protecting your own industries, which I think is very unfair. Yeah.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  42. We fell in love with it, and I think Silicon Valley has a responsibility when it comes to Obama. And they did a great job seducing the guy. Eric Schmidt and everybody else who convinced him that Silicon Valley was the solution, that the internet was the answer, and it isn't. It doesn't legitimize Trump. But certainly I think one of my most I'm overall an admirer of Obama, but I'm not a great admirer of his relationship with Silicon Valley. I don't think he had much by the end. Yeah, but I don't think he had a lot of distance. And I think even his critique of Vestiger, when he said, well, you're only doing this.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  43. Being successful throughout the world. The fragmentation of the internet, which horrifies perhaps the Facebooks and the Googles of the world because they're so dependent on a global marketplace might not be such a bad thing. So Vestiger's values may be relevant in Europe, but not so much in Asia and certainly not so much in America. And she doesn't want to impose those, but she has a set of values. And in the book, I describe my conversations with her. She has a set of values which I think are very credible and coherent. And she is successfully taking these companies on. She's the only one who is. I mean, Obama didn't. Absolutely not.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  44. What she's talking about sort of importing a certain set of values into the economy. Now, they may not always work in the US. I don't think she's interested in exporting her values to the US. But one of the things I think to fix the future is we've got to get beyond this idea of a single technology or a single idea.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  45. She's quite reasonable. People sort of try to paint her here. A lot of the companies is sort of communist almost, you know, just that she wants to stay control of everything. That's not what she's saying if you actually listen to her. She's talking about fairness. She's talking about basic fairness.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  46. So she's the kind of person who can take on these powers and make sure that the kind of economic divisiveness in some ways injustice is countered. I'm not a socialist. I'm not in favor of nationalizing the economy

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  47. They're countries in themselves. They have more money. They have more power. They have more resources, and they're certainly less transparent than countries. The role of government, I think, is important. In one of the chapters in my book, I interview Margaret Vestager.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  48. Well, I think when it comes to inequality, we need to look at the broader economy. We need to understand the role of regulation and government. I don't want to appear like a big government European lecturing Americans on these things. And I don't want to sound as if every solution requires a sort of regulatory solution. But I do think when it comes to these profound inequalities and the appearance of these enormous monopolistic companies, what... What one British historian called private superpower? Their country's.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  49. And all divisiveness and everything else that seems to have been both created and also as a consequence of the digital revolution. So those four categories, it's a lot. We can do it, I hope.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT

  50. Well, I think the problems are four or fivefold in very broad terms. The first is the economic inequality that is being created by the digital revolution. The second is the imminent crisis of jobs. The third is the kind of surveillance capitalist economy that is developing in the midst of the digital revolution. And the fourth is the general cultural crisis bound up with incivility, fake news, abyssiveness.

    2018-01-22 · Decoder with Nilay Patel · Recode Decode: Andrew Keen, author, 'How to Fix the Future' · IDENTIFIED FROM THE TRANSCRIPT