YouSaid · the spoken record

Craig Newmark

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73
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2018-07-09
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2018-07-09
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  1. There's problems like payday lenders and used car salesmen. Really actively try to rip off families around basis. Not good

    2018-07-09 · Decoder with Nilay Patel · Recode Decode: Craigslist founder Craig Newmark · IDENTIFIED FROM THE TRANSCRIPT

  2. And they also didn't mind if I made a contribution. So I got involved in the nonprofit world in different areas. Then I got more involved in it. Sometimes I stumbled onto things. Like, I was at a PBS news hour thing. Luncheon and sitting next to me was a volunteer from the Iraq and Afghanistan veterans of America. Well, having come of age during Vietnam, I saw that there was a problem with the war, but that vets coming back from the war shouldn't be treated badly. And that kind of stuck with me for, let's say, 40 years or so. Maybe 30 years, let the ideas that I figure vets give away, they give up, they sacrifice a lot to protect us. They risk taking a bullet to protect me More recently I've learned that their families sacrifice a great deal Because living without their fighter can be really rough

    2018-07-09 · Decoder with Nilay Patel · Recode Decode: Craigslist founder Craig Newmark · IDENTIFIED FROM THE TRANSCRIPT

  3. Well, over the years, over the 10 plus years, people from nonprofits were asking me, you know, how can you grow community online? What can you do?

    2018-07-09 · Decoder with Nilay Patel · Recode Decode: Craigslist founder Craig Newmark · IDENTIFIED FROM THE TRANSCRIPT

  4. We may be unique in American or even world business because we are serious business people. Craigslist consists entirely of serious business people. And yet we just remember the values that we learned in Sunday school that pretty much everyone does.

    2018-07-09 · Decoder with Nilay Patel · Recode Decode: Craigslist founder Craig Newmark · IDENTIFIED FROM THE TRANSCRIPT

  5. Who I had given stock to. I granted it to. Yeah. We got through that. And now Craigslist owns that equity, which would have otherwise been in other hands.

    2018-07-09 · Decoder with Nilay Patel · Recode Decode: Craigslist founder Craig Newmark · IDENTIFIED FROM THE TRANSCRIPT

  6. I do feel the nation is in crisis And that people of goodwill need to stand up and do something. Um, money talk And money talks in a way that I never really understood. Until recently. Okay.

    2018-07-09 · Decoder with Nilay Patel · Recode Decode: Craigslist founder Craig Newmark · IDENTIFIED FROM THE TRANSCRIPT

  7. Not a lot of people say that. I want to hear you say that. Going private. What's the point Selling, people keep telling me again now that they see I'm doing philanthropy. People say I could have a huge amount of money to give away.

    2018-07-09 · Decoder with Nilay Patel · Recode Decode: Craigslist founder Craig Newmark · IDENTIFIED FROM THE TRANSCRIPT

  8. Because Craigslist had hired a lot of programmers who were better than me. But I was really, really good customer service rep. I find even nobility in service. And that turned out to be a pretty hard job in customer service. You do see things you wish you could unsee. That I kept on with that. The last five years though I focused on philanthropy. Right. And, well, in part because the Craigslist team doesn't really need me anymore.

    2018-07-09 · Decoder with Nilay Patel · Recode Decode: Craigslist founder Craig Newmark · IDENTIFIED FROM THE TRANSCRIPT

  9. somebody who's good at starting something is terrible at continuing it. I had read about it, and sometimes I'm smart enough to learn from other people's Unpleasant experiences.

    2018-07-09 · Decoder with Nilay Patel · Recode Decode: Craigslist founder Craig Newmark · IDENTIFIED FROM THE TRANSCRIPT

  10. Well, at the beginning, I did give away equity to a couple other folks And I figure maybe I have some moral responsibility in the background. But when I turned over management to Jim, I relinquished all management control. I relinquished all management involvement. I was a customer service rep.

    2018-07-09 · Decoder with Nilay Patel · Recode Decode: Craigslist founder Craig Newmark · IDENTIFIED FROM THE TRANSCRIPT

  11. Yeah. The deal is the site should be monetized as little as possible, and even when we're charging Oh, Craigslist is providing ads that are much more effective, we feel, for less money.

    2018-07-09 · Decoder with Nilay Patel · Recode Decode: Craigslist founder Craig Newmark · IDENTIFIED FROM THE TRANSCRIPT

  12. After it's removed. Right, right, exactly. Right. The way they're doing the newspapers. And so as it grew, it became quite a business though, once you started to monetize it, you charged for a variety of things. And some of the stuff you didn't charge for.

    2018-07-09 · Decoder with Nilay Patel · Recode Decode: Craigslist founder Craig Newmark · IDENTIFIED FROM THE TRANSCRIPT

  13. No, I had no thinking really about classifieds. At some point, years in, it dawned on me that I had done classifides in a good way.

    2018-07-09 · Decoder with Nilay Patel · Recode Decode: Craigslist founder Craig Newmark · IDENTIFIED FROM THE TRANSCRIPT

  14. And that's really how I think about it. It's pretty basic because in our lives Sometimes it's just enough to help someone else get through the day. That ain't bad

    2018-07-09 · Decoder with Nilay Patel · Recode Decode: Craigslist founder Craig Newmark · IDENTIFIED FROM THE TRANSCRIPT

  15. All that is much fancier thinking than I'm capable of. I'm thinking that people in my community need something to help get them through the day. The deal is that What Craigslist became at that point is a place to help you put food on the table. Then, to help you find a table, and then to help you get a roof under which to put the table.

    2018-07-09 · Decoder with Nilay Patel · Recode Decode: Craigslist founder Craig Newmark · IDENTIFIED FROM THE TRANSCRIPT

  16. Yes, it would be an awful lot of money. But from Mr and Mrs. Levin, I remembered knowing enough as enough, and So I decided to not monetize the site in the usual way. Nothing altruistic about it, just what I thought were actual values. And proceeded on that basis and not altruistic, just basic values. A year in I realized that as a manager, I kind of suck. That's why Jim Buckmaster runs things. Right.

    2018-07-09 · Decoder with Nilay Patel · Recode Decode: Craigslist founder Craig Newmark · IDENTIFIED FROM THE TRANSCRIPT

  17. Kinds of things. Well, Craigslist just started as a simple mailing list, which developed categories relatively quickly. I figured I had started something. I had committed to it. I needed to continue with it. Fortunately, I could write my own code to automate whatever procedure took time. Just kept growing, grew word of mouth, and at some point I had to make some decisions like Well, if it's going to continue to exist, I needed it to make it into a real company. Right. Now, bankers and VCs around here told me I should do the usual thing.

    2018-07-09 · Decoder with Nilay Patel · Recode Decode: Craigslist founder Craig Newmark · IDENTIFIED FROM THE TRANSCRIPT

  18. People. Yeah, like after that 11 years in the field, Detroit, then Pittsburgh, and then I decided I needed a change. Charles Schwab got me a good job and I moved out here. And about two years into my tenure there, that's when the dot com thing hit San Francisco in a big way. I had acquired a number of the necessary skills, did some web work, wound up doing software contracting, most notably for Bank of America, where I helped develop home banking.

    2018-07-09 · Decoder with Nilay Patel · Recode Decode: Craigslist founder Craig Newmark · IDENTIFIED FROM THE TRANSCRIPT

  19. Yeah. In high school, there was an old IBM 1620. It actually did have blinking lights. We used punch cards, which is a phrase which may frighten many, but I learned Fortran 2. Went to school though, college K steck in Cleveland, got a couple degrees in computer sciences that worked out fairly well. I learned a lot. And then from there I spent seventeen years at IBM, to my surprise

    2018-07-09 · Decoder with Nilay Patel · Recode Decode: Craigslist founder Craig Newmark · IDENTIFIED FROM THE TRANSCRIPT

  20. He bridged. He bridged me into US history and American values because another way of saying what the Levins taught me was that well our country, you know, is about fairness, opportunity, and respect, or should we? And in history, I learned about that kind of American value. Something we aspire to, I also learned that a trustworthy press is the immune system of democracy, as I like to put it, And I got pretty committed to the Bill of Rights due process, the Declaration of Independence, and the Constitution. This guy was serious about getting that across to us, and it stuck pretty thoroughly.

    2018-07-09 · Decoder with Nilay Patel · Recode Decode: Craigslist founder Craig Newmark · IDENTIFIED FROM THE TRANSCRIPT

  21. And the deal there at the Jewish Community Center, they help me understand that I should treat people like I want to be treated. And they also, I think, taught me that I should know when enough is enough, particularly considering material positions or money.

    2018-07-09 · Decoder with Nilay Patel · Recode Decode: Craigslist founder Craig Newmark · IDENTIFIED FROM THE TRANSCRIPT

  22. But back in our version of Sunday school, way back, Mr and Mrs Levin, Who are Maya teachers They taught me the stuff which mattered in a big way as I went through life.

    2018-07-09 · Decoder with Nilay Patel · Recode Decode: Craigslist founder Craig Newmark · IDENTIFIED FROM THE TRANSCRIPT

  23. You have such a fascinating career. Well, I've been thinking a lot recently about what happened, you know, what's made me whatever I am. Part of that is just being a nerd in the classic doctor Seus sense. Thick black glasses taped together Oh, a plastic pocket protector. You actually have.

    2018-07-09 · Decoder with Nilay Patel · Recode Decode: Craigslist founder Craig Newmark · IDENTIFIED FROM THE TRANSCRIPT