YouSaid · the spoken record
Dana Telsey
- lines on the record
- 87
- first
- 2017-01-06
- most recent
- 2017-01-06
- sittings or episodes
- 1
- sources
- podcast
Every line below is reproduced as it was said and linked to the record it came from. Nothing here is summarised or generated. Directory · Search · Corrections
“All of them Think one of the things that's changed there, same thing you need product innovation. And product innovation, take a look at what coach has done. They brought in Stuart Fevers. They now have new models and new marketing campaigns that are attracting the millennial consumer. And so they've become a reinvigorated brand. And so the handbag space alone, now smaller bags, so you're not getting the same AUR. But what are you doing for newness? Check out the new Coach Flagship Store on 53rd, 54th Street, and 5th Avenue. It's quite the experience.”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“Bass fashion like Zara, like HM, like Forever 21, speed to market in terms of goods and what's trending, and then if you don't buy it then, it may not be in stock.”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“That's what they are. Logos are no longer the comfort factor that they used to be because the teens of 10 years ago, they were into logo. The teens of today, not into logo. The teens of today are into more fashion, more what patterns are, more what is trending, and that's activewear. So take a look at American Eagle lately. They put a whole new sport window in their store windows and also on online. They're going to capture a new trend. And take a look what limited L brands is doing with Victoria's Secret. Pink is hot and it drives the most traffic. So the teen retailers have gotten more competition incoming from the fast fashion retailers, more competition from...”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“Gotta be in the stores. You got to be in the stores, but you'll also have to check online. I put out this new product, the weekly trend report, that basically looks at online sites last week and this week and what's changed and a lot changes. It keeps you in the know because it shows you the prices and it shows you what's trending and not trending. So how do I stay on top of it? You have to watch what a Forever 21 and H&M and Azar is doing and watch what the A's are doing. Logo is...”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“Well, it's very interesting because look what Walmart did where they acquired jet.com and Doug McMillan, the CEO. Walmart now says we're an e-commerce company. So they're looking to move to that next. When you think about Macy's, look what they're doing with reevaluating their real estate, taking a look at categories and really making enhancements there, they're looking to next. Look what Best Buy is doing. branded shop and shops, and you can't forget Nordstrom and all of this who basically have acquired companies in order to better integrate digital with online. So I think the department stores have been a bit ahead of the game, and now you're seeing Walmart really involve and get integrated with online.”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“Nike isn't just active anymore, it's urban culture. Really? Yes, because people are wearing active wear not just to play sports on the field, they're wearing it out to dinner. They're wearing it shopping on the weekends. You name it, it's really integrated with work weekend in gym. Consumers are mixing and matching.”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“It's a new material science you got to check out their new store that opened in Soho. It's absolutely awesome. You should speak to Tahiti. She basically works in their customization area. Right. And you know what?”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“Bet the cost to be able to ship that item if you're not fully on stock and you need to ship two boxes or three boxes in order to have the order fully intact, that doesn't come cheap. And that's why what you see is physical stores overall typically are profitable. E-commerce helps drive sales. The combination of the two, that multi-channel shopper is your most productive shopper.”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“I think basically we're not going to see a country that's overrun by warehouses. And I think companies and retailers are using part of their stores as they begin to encompass more digital and omnichannel initiatives as supplying goods, and it could be buy online, pickup, and store, shipped to home from store, either one. And frankly, the cost of doing this fulfillment is not cheap, so figuring out ways to economize and maybe be making retail space more productive using some of the space that maybe backroom space for distribution purposes.”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“Of course, makes the ability, and when you think about what retailers are doing, buy online, pickup, and store, it's one of the reasons it makes buy online pickup and store easy, along with the fact that those consumers who do buy online pickup and store, they typically have an attachment rate of coming in and buying nearly 30% more because they're picking up the pants, but then maybe they're getting socks or shirt or jacket, other items.”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“Red light, green light, if you think about what consumers today get frustrated about going to a shopping center, finding a parking spot They've made it easy with implementation of red light green light. If you see red, spots occupied, if you see green, spots available.”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“Look at general growth properties. They happen to be doing a very good job also. What's happening in the Naduk Mall is very exciting. They've had tremendous changes and uplift in their centers too. And even with the latest parking technology”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“For these Amals, rents are going to be high, and the reason retailers will pay those types of rents, those centers drive the most traffic, have the most complementary mix of tenants, and”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“Malls today need to be experiential, not just a place for buying things. They're offering restaurants. You know what the new name for movie theaters are? Wine, dine, and recline because there's a new way to go to movie theaters these days. And I think that's what you're going to see these shopping centers or retail real estate become places where consumers spend time not only to meet people, not only to buy things, but more physical time by offering more services within the center.”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“What Simon has done in Roosevelt Field, it looks terrific. Look at that Neeman Marcus there. Look at the center court area of Roosevelt. The food court is...”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“We've had a lot of physical space in America. And yes, you have space that isn't as productive as others. And that's why you see the differentiation between the amols and the bees and the C malls. It really is about the right moles and they're all changing right now. The occupancy, the occupancy levels and also the rents and those amols, that's where everyone wants to be because you're creating a community of best in class tenants that also retailers and restaurants invest in to continue to make it better.”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“Feels like it. I mean, when you can have sales associates, people who chat online with you, if you are customized to them, why do you think you're seeing the mobile phone right now is becoming so important to consumers because they're using it for everything. It's not only their work lives, but it's their personal lives too that help create transactions and complete transactions.”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“You are price transparency is one of the biggest competitors for all of retailers and etailers, and so how do you break price transparency, exclusive items, more innovation, basically being able to communicate with your customer, service is the killer app these days, and being able to be communicative even in-store and out of store, I think, makes you feel part of the club.”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“No one wants to lose a sale. Everyone wants you the shopper to think of them as in stock all the time and be retail loyal. And how do you get loyalty? You get loyalty by service, you get loyalty by price and convenience, and that's what they're offering.”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“Gotta give the department stores credit. Macy's Nordstrom have done a very good job at integrating physical and digital and it's growing fast for them. And I think you're seeing other players look at Walmart. Walmart basically now believes online is central to their strategy”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“Seems like it. I mean, look at the line that held at the Snapchat pop-up shop here on 60th between Fifth and Madison. Everyone wants those virtual reality glasses. Look at Instagram. I have an office filled with people who are consumers, people who like to consume. And frankly, they're learning about new trends, new retailers, new online sites all through Instagram. A picture is worth more than a thousand words.”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“I think just not having a pure physical shop, but just on the digital side, I think there's a lot of interest in social media things. What Snapchat is doing, what Pinterest is doing, that's really interesting to me.”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“Yes. Money. Yes, there's a terrific conference called Shop Talk. It began last year and they basically brought physical and digital together and it's going to be held this year also on March 19th. And that's where you see some of the newest online retailers and how they're growing and how they're becoming physical too. Because physical retailers need to better embrace digital also.”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“I think you're seeing things from the real, real. I think Wayfair is doing interesting things online. I think what you've seen from Bonobos, what you've seen from Dollar Shave Club, I think there's revolve clothing is pretty interesting in terms of what they're doing.”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“It's pretty amazing. I mean, and now they're focused on that last mile. They want to be able to make sure that you're getting what you need when you want it because they want you to renew that prime membership.”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“Yeah, and isn't everyone an Amazon Prime member? It certainly seems what they've done with Prime. The synonym for Amazon is the word scale. And as they put more categories to basically make you want to continue renewing that Prime membership like what they're doing with media, it's all encompassing and all kinds of. Yes. So Amazon Music.”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“Repeatable, replenishable purchase. But collection items and designerware, that doesn't do as well. We're not seeing brands look to adopt Amazon yet because they're not putting them in an environment that's unique and differentiated for them. That's today. We'll see what happens over the next few years. As they scale the business.”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“The word always is a dangerous word, but always, always changes. And what we've been seeing is that on Amazon, it feels to us like the best selling items are some of the replenishment items in apparel, underwear, for example, seems very strong. Yet”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“That is still the case. It is Amazon and then everyone else. Whether you're a physical retailer, people are talking about you sell on Amazon. Whether you're a digital retailer, do you want to sell on Amazon? And essentially, it's new categories and new brands that are emerging. All of a sudden, businesses like consignment, the real, real, or thread up or tradesy, that's what we're hearing emerge. But Amazon has not been that strong in apparel. They've been stronger in other categories because Amazon is more of an item business. But you know, they'll learn that too. And we think Amazon is going to continue to be someone and continue to be a business model that needs to be studied carefully.”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“Companies need to curate for the landscape. So, what I mean by that is, well, all of a sudden, unemployment is getting lower. Well, then what should companies be doing, whether in discretionary goods, in price points, in articles that they're selling, should it be different? Should it be more luxurious goods or what could be a little bit more expensive if consumers can afford it? Companies today have more data and know more about their customer than ever, both from online and from physical. Therefore, balancing inventory with what consumers really want is something they able to manage better today than they were in the past. Macro helps provide that.”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“A lot. I mean, look at today. It's all about tax reform. What's it going to mean? What could it mean? What are these border adjusted taxes mean? The macro provides the framework and companies need to curate the landscape. So I'm constantly looking at it because it gives a gauge.”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“That's why I do those shopping tours around the country. And that's why my team and I, whether they're in Tennessee, whether they're in California, whether they're in Chicago, these companies have thousands of stores. So at least you're going to get a pulse and you're going to get a read what's working. And frankly, having combined that also on the international scope, that helps too. Seeing what a primark could mean in the US when Primark is based in the UK, and that's where their real retail presence is along with the continent of Europe. I want to know what the US has now and what's coming and what could be impacting it. I look for change.”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“Constantly. I mean, I believe that you can't sit at your desk and know what's happening in the field. So essentially, everywhere from Chicago and Boston last week, the west coast, I was in London Monday and Tuesday of this week, I need to be able to feel it myself what's moving, what's checking, what's left on sale, what bags are the consumers carrying, and how is the sales staff approaching them? If you don't feel it yourself, you're not going to know what a brand is. So retail is detail, and the pulse of it to me is being able to see the shoppers.”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“Keep in mind, yes, I work for Ron Baron, but since I grew up in the city, my family had a bookstore in Madison Avenue. My grandfather was cash registered number one. My mother was cash registered number two, and I was cash registered number three. So being able to understand that retail is detail and understand the complexity of the story, that's what makes retail fun. You could feel it. You can go in a store. You can talk to customers. But today the world's changed because online and the internet has really made things different than what it was. But you need physical and digital in order to really capture the consumer”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“I've tried everything. When I was at Ron's firm, he gave me the latitude. I tried being a trader. I tried being a salesperson. And what I liked about it is I liked being an expert. I really liked the idea of doing research, talking with companies, talking with experts, and understanding and pulling apart the 10Ks and the 10Qs because it all tells a story. So I'm about storytelling.”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“When to the sell side on the brokerage side, and frankly before that, I was fortunate to be in a buy side investor group of some of the best names in the business. Steve Mandel of Lone Pine, where we got to exchange ideas on a monthly basis. And then I went to the sell side and basically went to CJ Lawrence, which was a terrific platform, fantastic people. And I got to learn how Alice sell their product and basically that's why it's called Cell Side. The buy side. I was there for three years before they got acquired by Deutsche Bank And then was at Bear Stearns for 12 years.”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source
“I was Ron's assistant. I was so fortunate I grew up in the city. He lived in the same building as my family. And I knew him from when he first started the company. So I learned from best-in-class a pro. And he taught me how to understand stocks, how to understand companies, and also how to read management teams. He believes in long-term investing. He believes in GARP, value at a reasonable price, and he basically believes in the brand of a business, can it grow? And that's what I learned from Ron. I was so fortunate.”
2017-01-06 · Masters in Business · Interview With Dana Telsey: Masters in Business (Audio) · IDENTIFIED FROM THE TRANSCRIPT · source