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Eran Zinman

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2026-03-02
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2026-03-02
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  1. So basically, a customer today that goes into Monday when they leave their details on the website, let's say they leave a contact sales form. The way we used to do it before AI was that we had a team that will call back those customers to qualify them to check the opportunity and basically qualify them and help them schedule a meeting with the account executive on our team. So this is all done by AI today. So I'll give you some stats. It used to take on average 24 hours to get back to a customer. Now it takes three minutes. We used to miss a lot of the calls. People would not answer the calls. Now everything went up. Conversion rate went up. People answering the call went up. Opportunity to book went up. So all parameters went up. AI speaks all languages available 24-7. So quite an amazing transition.

    2026-03-02 · The Twenty Minute VC · 20VC: Monday.com CEO on Is SaaS Dead: Will Everything Be Vibe Coded | Will Systems of Record Become Valueless Databases in an Agentic World | Will LLMs Own the Value in the Application Layer with Eran Zinman · IDENTIFIED FROM THE TRANSCRIPT · source

  2. Yeah, so the way I look at this is this I'm not arguing that companies need to become more efficient, so I'm not dismissing it. And we will become more efficient. I'll give you some example of things we're already doing. First of all, we had a team of about 100 SDRs, and we're now doing it with agents 100%. It's been done with agents. We move those SDRs to do outbound. All of our support is being done with AI. All of our developers is using cloud code and cursor. I don't think there's any company that's pushing AI efficiency more than we do. We want to be the forefront of that, and we're pushing that with all cylinders. And we are becoming more efficient.

    2026-03-02 · The Twenty Minute VC · 20VC: Monday.com CEO on Is SaaS Dead: Will Everything Be Vibe Coded | Will Systems of Record Become Valueless Databases in an Agentic World | Will LLMs Own the Value in the Application Layer with Eran Zinman · IDENTIFIED FROM THE TRANSCRIPT · source

  3. We're going to see infinite demand for AI products. There shouldn't be a demand problem. So you need to show us or prove to us that you can supply that demand to your customers and new customers. And because of that, we want to see acceleration revenue going forward. And they're right. I think that's the best way to prove it. Because if there's infinite demand and you're able to capture that, no reason for your business knocks to accelerate. And I think that's our role. This is exactly what we need to do and prove to ourselves and to our investors going forward that we are able to accelerate the business and we are able to capture that AI demand that exists now in the market. And this is Roy and I'm responsibility going forward.

    2026-03-02 · The Twenty Minute VC · 20VC: Monday.com CEO on Is SaaS Dead: Will Everything Be Vibe Coded | Will Systems of Record Become Valueless Databases in an Agentic World | Will LLMs Own the Value in the Application Layer with Eran Zinman · IDENTIFIED FROM THE TRANSCRIPT · source

  4. Look, first of all, you know, it's discussions we have in the leadership team, and maybe we'll make other decisions, but I don't think that's the point. I don't think that, you know, if we reduce ETC dram dramatically, it will change investor perception about Monday. I just don't think that's the essence of what we've seen in the market. Going back to what I've said, I think investors don't know which company is going to change. And we just had Ernico two weeks ago, a lot of fun. Obviously, I'm being sarcastic. Going back to investors, and I've talked with, you know, all of our major investors, everybody's saying the same thing. Eventually, what they want to see is businesses revenue accelerate. And I totally get it because I think what people are saying is this. There's huge demand for AI products and people want to buy AI. And we're going to have a few years now that companies are going to look for AI solutions. Given that

    2026-03-02 · The Twenty Minute VC · 20VC: Monday.com CEO on Is SaaS Dead: Will Everything Be Vibe Coded | Will Systems of Record Become Valueless Databases in an Agentic World | Will LLMs Own the Value in the Application Layer with Eran Zinman · IDENTIFIED FROM THE TRANSCRIPT · source

  5. Yeah, no, I agree. And I think we need to differentiate between the transition and where we're going. So for us, actually, we brought it down a little bit in the last annual call. We said it's going to be meat teens. And I think there's also potential, you know, we might even take it lower. I don't know. We'll see. But I don't want to press the brakes violently. I think we need to do this responsibly because there's a transition period. But if you look at the horizon, you know.

    2026-03-02 · The Twenty Minute VC · 20VC: Monday.com CEO on Is SaaS Dead: Will Everything Be Vibe Coded | Will Systems of Record Become Valueless Databases in an Agentic World | Will LLMs Own the Value in the Application Layer with Eran Zinman · IDENTIFIED FROM THE TRANSCRIPT · source

  6. Look, I can give you an example from Monday. I've checked it myself. So I think a company like Monday, let's say we have like $1 billion in expenses. A company like Monday will probably spend 60-70% of the budget on headcount and then 7-8% on software. But if we can flip the equation and scale businesses not on headcount going forward, every CEO will be gladly increasing the expense on software because it's going to be marginal compared to the headcount growth that you plan for your business going forward. And I think this will play out more and more into the future as AI become more dominant. Companies will spend much more in software and much less on headcount going forward because they'll just become more efficient and they'll gladly spend that.

    2026-03-02 · The Twenty Minute VC · 20VC: Monday.com CEO on Is SaaS Dead: Will Everything Be Vibe Coded | Will Systems of Record Become Valueless Databases in an Agentic World | Will LLMs Own the Value in the Application Layer with Eran Zinman · IDENTIFIED FROM THE TRANSCRIPT · source

  7. And we're out until we get that confidence. But if I take a step back, I think that software going forward, the TEM of software, how much company is going to spend on software, is going to be 100x for what it is today. Software going forward will be much more valuable going forward. Software TAM is going to grow exponentially. And if you combine this with the fact that companies are going to change and going to capture this value, I think the opportunity in the software market today is like we've never seen before in our lives.

    2026-03-02 · The Twenty Minute VC · 20VC: Monday.com CEO on Is SaaS Dead: Will Everything Be Vibe Coded | Will Systems of Record Become Valueless Databases in an Agentic World | Will LLMs Own the Value in the Application Layer with Eran Zinman · IDENTIFIED FROM THE TRANSCRIPT · source

  8. Well, I think this is, in my opinion, where investors in the public market get it wrong. If you judge by what software is doing today, you're right. You know, if we don't change, eventually we'll become a database. And nobody will buy Monday to track their work because you will buy software from other vendors that fulfill that promise. But that's not the way it's going to play it out. We're changing everything, basically. You know, going back to what I've said that I think some of the investors or the public market, you know, I totally understand the way it's reacted because I think what the public market is saying essentially, we understand that the value is changing and software will be different going forward, but we don't know who will be able to change. And I get it because it's hard. Change is extremely hard, especially for an existing company. And the public market is saying we don't know which company will be able to change. There's so many parameters to that.

    2026-03-02 · The Twenty Minute VC · 20VC: Monday.com CEO on Is SaaS Dead: Will Everything Be Vibe Coded | Will Systems of Record Become Valueless Databases in an Agentic World | Will LLMs Own the Value in the Application Layer with Eran Zinman · IDENTIFIED FROM THE TRANSCRIPT · source

  9. So it's a tough one because it's true. That's why it's tough. I believe with all my heart. Basically, the way I look at it is that if you think about it very broadly, software, as we know it haven't changed for 25 years, even before the web. I was building software for DOS, you know, without interface. Same thing. You would build a database. You will create dashboards and analytics on top of it. You might have some automations and workflows, but essentially the value, same from day one. And it's true that interfaces have changed. People initially built for desktop applications on Windows. It moved to the cloud. So there was a major benefit because it became real time. Everybody was seeing the same thing at the same time. Mobile came into our life, but if you judge by value, basically the same for 25 years. And if you think about it, it doesn't matter if you build a CRM software.

    2026-03-02 · The Twenty Minute VC · 20VC: Monday.com CEO on Is SaaS Dead: Will Everything Be Vibe Coded | Will Systems of Record Become Valueless Databases in an Agentic World | Will LLMs Own the Value in the Application Layer with Eran Zinman · IDENTIFIED FROM THE TRANSCRIPT · source

  10. Financially, because at the end of the day, I'm not saying entropic or open AI, I'm not capable building enterprise software. I'm saying the opportunity they have has been the infrastructure of the LLMs of the future is so massive. And going after enterprise offering is a whole different business to build. Because at the end of the day, when you sell to companies, it's a different sales process. It's a different mechanism. Nobody's going to buy software for the entire organization based on purely PLG play. The way they're going to adopt, they want to be handheld, especially if you want to use a software across the organization. So I'm not saying people would not use entropic and open AI for sure they will, but I don't think they're going to capture all the enterprise value because they have a much bigger opportunity ahead of them and it's not their focus. And no company on earth with AR or without can do everything. I don't believe in one player being the one software to run everything in the organization or at all. So I don't see this.

    2026-03-02 · The Twenty Minute VC · 20VC: Monday.com CEO on Is SaaS Dead: Will Everything Be Vibe Coded | Will Systems of Record Become Valueless Databases in an Agentic World | Will LLMs Own the Value in the Application Layer with Eran Zinman · IDENTIFIED FROM THE TRANSCRIPT · source

  11. Yeah, so again, I think there's obviously some truth to that, and they might capture some of the value, but people overestimate how much they're going to capture. I want to take you back in history. I'm old enough to remember when Amazon built AWS. And everybody back then said that Amazon is going to capture all enterprise software value. Because before that, the hardest part about building a company was actually getting the server's up and running, the website working, storage, having like 24-7 availability. That was the hard part. That was the heavy lifting. I remember how people got excited when you got a website online. And when AWS came out and was so easy now to build a website, everybody said, Amazon is going to capture all the enterprise value because it's just so close to the value they offer. What really happened is the exact opposite. We saw a boom of companies building on top of Amazon and software was growing next.

    2026-03-02 · The Twenty Minute VC · 20VC: Monday.com CEO on Is SaaS Dead: Will Everything Be Vibe Coded | Will Systems of Record Become Valueless Databases in an Agentic World | Will LLMs Own the Value in the Application Layer with Eran Zinman · IDENTIFIED FROM THE TRANSCRIPT · source

  12. Actually, I don't think so because at the end of the day, those companies, it's true that over time they accumulate data and information, but I can argue you can probably get the vast majority of the value even without that specific training. So I think at the end of the day, you could argue you can vibe code any company. What I'm trying to say basically is that as much as I think the technology is awesome, we have our own vibe coding capability within the product. From all the theories of how software is going to be disrupted, this is my least favorite one. I don't think it's going to happen. And I think most investors that I speak with and people within the industry don't think that's what's actually behind what's impacting stocks and software companies today. Again, it can marginally have some impact, but I don't think that's the majority of what we've seen in the market.

    2026-03-02 · The Twenty Minute VC · 20VC: Monday.com CEO on Is SaaS Dead: Will Everything Be Vibe Coded | Will Systems of Record Become Valueless Databases in an Agentic World | Will LLMs Own the Value in the Application Layer with Eran Zinman · IDENTIFIED FROM THE TRANSCRIPT · source

  13. If you could vibe code any company in any startup, no company will have value, not in history and not today. And still people invest billions into new companies, new startups, entrepreneurs build new startups. I've read amazing news about REMP raising at $30 billion, Harvey, Legora, companies you talked about. You know, you can argue you can vibe code them as well. But still, the smartest people.

    2026-03-02 · The Twenty Minute VC · 20VC: Monday.com CEO on Is SaaS Dead: Will Everything Be Vibe Coded | Will Systems of Record Become Valueless Databases in an Agentic World | Will LLMs Own the Value in the Application Layer with Eran Zinman · IDENTIFIED FROM THE TRANSCRIPT · source

  14. Yeah, look, I said each one of those theories, I think it has some truth to that, but I think it's marginal. I think it's a very small impact, if any. Going back to the topic itself, I think people underestimate how hard it is to maintain software over time. I think it's very easy to create the first increment of a software, but to change it, adapt it over time. It takes a lot of effort and a lot of dedication to do that. And at the end of the day, from my perspective, businesses have a core business operation they need to focus on. If you think about a software today is a very small expense for most companies, having a dedicated person or a team, a vibe coding some apps is a huge cost. So I think in the end of the day, vibe coding is amazing. Technology, but I don't think it's going to disrupt software companies. I'll give you another point of data, which I think is relevant. You can see amazing VCs like yourself and other people in the industry and amazing founders building companies.

    2026-03-02 · The Twenty Minute VC · 20VC: Monday.com CEO on Is SaaS Dead: Will Everything Be Vibe Coded | Will Systems of Record Become Valueless Databases in an Agentic World | Will LLMs Own the Value in the Application Layer with Eran Zinman · IDENTIFIED FROM THE TRANSCRIPT · source

  15. So, first of all, I think there's like five doomday scenarios I'm familiar with. So that's one of them. I'll just take you back a little bit in time. But first of all, it was everything about people will vibe code their own apps. That was one of them. Another option for Doom Day scenario was that some players like Anthropic or OpenAI or Gemini will capture all the value from enterprise software. I think that's another scenario people are talking about. And the third one is maybe what you refer to as that platform becoming essentially system of records and then other companies capturing the entire value that those companies offer. So I don't mind going through each one of them if you want. I can address each one of them.

    2026-03-02 · The Twenty Minute VC · 20VC: Monday.com CEO on Is SaaS Dead: Will Everything Be Vibe Coded | Will Systems of Record Become Valueless Databases in an Agentic World | Will LLMs Own the Value in the Application Layer with Eran Zinman · IDENTIFIED FROM THE TRANSCRIPT · source

  16. Attached to software companies, and it seems like every day there's a new doomsday scenario, a new tweet. So the sentiment definitely changed. By the way, a lot of truths to that and a lot of things I do understand from the investor perspective. So I'm not dismissing it. But definitely we need to distinguish between the operation of businesses and the sentiment change that happened in the market.

    2026-03-02 · The Twenty Minute VC · 20VC: Monday.com CEO on Is SaaS Dead: Will Everything Be Vibe Coded | Will Systems of Record Become Valueless Databases in an Agentic World | Will LLMs Own the Value in the Application Layer with Eran Zinman · IDENTIFIED FROM THE TRANSCRIPT · source

  17. First of all, I want to acknowledge it's kind of a crazy period. I think for all of us, especially us founders going through this massive change in the market. So it's definitely not easy. It feels like a roller coaster almost every day. Some days it's extremely difficult, but it's definitely quite a journey. I think fundamentally we need to distinguish between what happens in businesses, which is one thing, and the sentiment change that happen, I would say, in the last year and a half, but more precisely in the last six months, which from my perspective felt, you know, very aggressive, very powerful. On one hand, if you look at the earning calls and how business operates, everything is kind of normal. Some companies are even exceeded expectations and businesses are working great. But at the same time, the sentiment has shifted drastically. Like I've never seen before, at least from my perspective and the negativity that now it's been a

    2026-03-02 · The Twenty Minute VC · 20VC: Monday.com CEO on Is SaaS Dead: Will Everything Be Vibe Coded | Will Systems of Record Become Valueless Databases in an Agentic World | Will LLMs Own the Value in the Application Layer with Eran Zinman · IDENTIFIED FROM THE TRANSCRIPT · source

  18. Some days I feel like I was ran over by a truck, hit by a plane, and barbecued and it's just 11 a.m. What the market is saying to me is the company is worth zero. Okay, fine. Now I need to build, you know, screw it. I'm going to go all in. I'm going to go all in. It's the biggest vivid moment for us in the history of the company. Nobody will want to buy software. They're not doing the majority of the work for them. We're changing everything, basically. The TAM of software, how much companies are going to spend on software, is going to be 100x for what it is today.

    2026-03-02 · The Twenty Minute VC · 20VC: Monday.com CEO on Is SaaS Dead: Will Everything Be Vibe Coded | Will Systems of Record Become Valueless Databases in an Agentic World | Will LLMs Own the Value in the Application Layer with Eran Zinman · IDENTIFIED FROM THE TRANSCRIPT · source