YouSaid · the spoken record

Jacqueline Gold

lines on the record: 96
first: 2021-10-04
most recent: 2021-10-04
sittings or episodes: 1
sources: podcast

Every line below is reproduced as it was said and linked to the record it came from. Nothing here is summarised or generated. Directory · Search · Corrections

“Yeah, so And the people piece that I said to you earlier I wish I had recognised the importance of, you know, for me, you know, people are the success of your business. And I wished I'd recognize that earlier.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“I think you know women it's a thing where you think I haven't got time for that I've got to really focus on this job or I've got to finish this deadline but I have realised as I've got older you know every time you walk in a room and meet a room full of strangers there's an opportunity there you know that could possibly change your life and actually you were telling me something similar earlier earlier earlier earlier when you were talking about the apprentice”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“And I told you about the story about going to San Diego. And I guess that's where I was going with that, because in America, networking is something that people do all the time. And in this country, at the time I started out, it was nowhere near what it is today. And I think particularly for women, women, you know, my husband is a brilliant networker. I mean, you know, wherever he does it, he'll do it anywhere. And, you know, I know when he says, oh, I was playing golf again, actually, you know, he's just natural at it. It's part of who he is.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“I mean, I'm somebody who tries to have few regrets because I don't think. There's any great benefit to that, but there are things I definitely would have done differently. Think, you know, I do have courage. You can never have enough of it. And in certain situations, I always find myself the first one to be daring, I suppose is the word I'm looking for. Think that's a good thing. That's a good thing in life. I think being engaging is a good quality. I'd want my daughter to have, which is why I've always wanted her to be as confident as possible, to always believe that not only can you be anything you want to be, but you don't have to follow the norm. And actually it's good to be different. My business pieces would be slightly different, actually, because I, you know, I think the things I wish I'd done more of are networking.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“And then when she came out of prison, I then had to take out an injunction on her because I found out that she was trying to write a book about that time.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“Um I think she was just trying to put herself across in a... In a positive way. Know that she wasn't trying to harm me, but nevertheless, she was in a trusted position. And you can imagine the sort of trauma I felt for those few hours. And actually, afterwards, because, you know, you then are questioning whether you can ever trust anybody again. I just, you know, something else that makes you feel vulnerable. She kept messaging me trying to get the The court case cancelled, and of course, once it goes through that process, it can't anyway. She was found guilty. She was sentenced to a year in prison and she served three months for free.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“Not a first. First of all, she denied it, but went bright red. And then. They said Look You tell us the truth, we won't need to get the police involved. So she just blurted it out. She said, okay, I did it. I don't like the cook. I don't like the cook And of course I then felt I could do nothing but call the police. This is a woman that is going to, even when she leaves, even when she leaves me, she's going to get another job doing this where she could do something like this to another family. And so she was charged. It went to court. She appeared on Good Morning Britain, first thing in the morning. And was at court in the afternoon, which didn't go down with the judge well with the judges you can imagine. You know trying to get public sympathy and...”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“Yes, it was just instinct. My instinct was, it was her, but I needed to talk to the cook first. This all happened too quickly. I thought, if I ring the police, is she of sound mind would, you know, would that make things worse? So I just waited for her because she was due to come back anyway and drop Scarlet off with me and Yeah, when she did, I took Scarlet and H.R. Gary at the time and someone else, my sister actually, I think it was, confronted her. and she admitted it”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“And so I called you and I said, you wouldn't drop it in for me, would you? She said, yeah, no problem. I'll do it on the way. So she came over and Unbeknown to me on the way, pulled over, poured Screen wash into my soup. Sealed it all back up again, then went to the petrol station, sorted herself out petrol for the car. She got my daughter in the back. Brings it to my office, gets in the lift, brings her up, gives it to me. Say thanks, Allie, taken it from her. Then she's gone off to Bluewater with Scarlet. So I didn't know straight away because it wasn't until I'd came to eat it at Lunch time Luckily I took quite a large mouthful, and the reason I say that is because I don't think I would have tasted it otherwise. And I spat it out because immediately it tasted of chemical. Of course screenwash can kill you. And”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“So she thought, I know I'll start off by putting copious amounts of sugar in the food after she's prepared it So I came home from work and I sat there and... Cooked in, huh? Everything seems fine, and we had fish. And when we sat down to eat the fish, the sauce tasted like custard. But, you know, the first time it happens, you think maybe she acts, I don't know, maybe she's just used the wrong pot. And the second time, few weeks later, same thing happened again this time. It was sought. And I thought There's something wrong here I obviously needed to talk to the lady that was doing the food. So that's what I'd arranged to do. But before I had chanced to speak to her, The nanny was taking my daughter to Bluewater, and I'd left my lunch at home.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“I had this nanny. It was when Alfie was Obviously, in the home, so I needed all the help I could get. I trusted her implicitly with my daughter. And I had a really good relationship with her. I liked her. She was a lovely girl, and You know, very reliable, et cetera. I also A lady that used to sort of pop in and do odd jobs. And while I was going through that period with Alpha, she would also prepare our meals. So all I had to do before HelloFresh and Gusto. It's what I had to do to. Know she'd just make it easier for me. And what I didn't know. Was that she and the nunny didn't get on? The nanny, instead of coming to me and saying look, I've got a problem here. Can we talk about it? She thought the best tactic would be to get the cook the sack.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“You know, they say It's ironic that the going through the IVF Probably caused arguments and drove us apart. When we had our son and he was, you know, obviously. In hospital and then at the Children's Trust and with this devastating illness. Um it pulled us together, and my husband, you know, was absolutely amazing. By your side in the worst situation you could ever have. But we did manage to, Scarlett was able to spend lots of time with him. We were able to take lots of lovely video footage of him. He was looked after so well there and all of the sensory treatment they give is amazing. And, you know, now... We have all of Alfie's memories Have kept a pirates box for him and He's very much part of Scarlett's life, even though he's not here.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“And, you know, as hard as this is to hear, you know, he was born in pain and hear your son. crying in pain not as a any other you know that was it was just the worst thing on earth”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“grieved for him when he was in the womb. So it was a big shock to me when he was born. And I found bonding with him difficult at first. I found. I found it difficult Going to the hospital. I was in hospital for a week before I was able to go home. I'd had a cesarean. It was a two-hour journey and I obviously would take Scarlet with me. But that was a very difficult time, a very difficult time for me. And he was in hospital for quite some time. And then eventually We had the confidence to move him out of the hospital and into a fantastic home called the Children's Trust in Tadworth. And then I think that was when... I was able to start to build a relationship with him. But nothing prepares you for that nothing prepares you for that.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“I then found out I was pregnant with twins, which was a shock. I didn't want to know what sex they were. And The first scan, then He just spent a long time on one on board. One of the babies? I didn't really notice it was my husband that noticed something must be wrong. And afterwards the radiographer said to us, I'm sorry, but one of the One of the fetuses is has a He used words like an abnormal brain. Morbid outcome, and I think I can still pronounce the condition, but the condition that Alfie had was Alo Bar, Holland Present Kefali, which Is basically He just has enough brain to live. And To hear that Well, in fact, I didn't think he was going to make the pregnancy. They said, I was told he wouldn't make 19 weeks. Of course, he did. He went through to birth, and that was very difficult for me because I had.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“I'm totally convinced of it. Totally convinced. And the disappointment every time we failed was overwhelming. You know, there's this blame. Like, who's at fault here? You know, it is a very difficult. It's a very difficult journey to go on. Very difficult.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“Yeah, we can make this appointment. Call me anytime. Nothing's a problem. And I just think we are. Maybe things have changed, and you know, this was, I was fortunate to use a private clinic, but there was still this. We're very cautious. We're so cautious in Britain. But that adds to the anxiety definitely.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“We had to do as a couple. We had to see a counsellor. I think I don't know if that's still part of the process, but you have to see a counsellor. And halfway through the counselling session, the councillor started having a go at me. You saying you're very intense I'm like I'm just hanging around I'm listening to everything you're saying and I'm interested and she was it felt like she was threatened by me she felt uncomfortable with me it was just a very negative approach and then our fourth So we we had a break for about two years and then decided to go again and this time we went to San Francisco and everything was You feel pregnant, when this happens”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“Hm. Well obviously it's not just women that struggle, it's men as well, which I think Can be very difficult for some, you know, for men. I think they find that. Certainly when I went through the IVF, I mean it's 12 years, over 12 years ago now. So again, it wasn't talked about like it is now. And that stigma makes it even more difficult and, you know, makes everybody involved feel, you know Something wrong with you, and it can be so many different things, you know, and it's, I don't think it's just a given that people just fall pregnant. And the journey I went on is I did three IVFs. In this country Everything was if you fall pregnant, if we can make an appointment here, if we can do that, everything was an if and felt a bit negative. And then I had to, one of the things I had to do was...”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“I think that's what men struggle with perhaps in those situations because And I think he's so used to me being strong. That's what it is. And he said that to me at the time. He is so used to me being strong and resilient, as you said earlier. And I was strong and resilient, but there was a vulnerability about me because obviously I was having treatment that was debilitating. And I think he struggled with that. I think having at one point, you know, I couldn't see. I couldn't feel my feet. I was sleeping most of the time, obviously struggled with nausea and I'd lost my hair. So that is... You can understand why anybody would find that difficult. In business, when I have business challenges, he, you know, he's remarkably supportive.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“But you know, it's interesting as he was asking the question, and I'm definitely not judging here, I'm just saying that my I mean, I have a wonderful marriage. I have a lovely husband. But when I was going through health issues, you know, Let's say, you know, he wasn't the best. He tried, but it's a very, very difficult thing to go through. And it spurns up a lot of emotions. And I think there were times that he was brilliant and times that he didn't handle things as well. And I'm sure anybody listening would know they've either been in this space or have been in my position.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“And I went on, I mentioned to you earlier, I went on the... On the retail calls and Most companies Their level of cash was low. I mean, most companies, based on what we were offered at that time was. Know you didn't have more than three months' cash. So then they, of course, brought out the Sibyl's loan I think it was 80% guarantee We needed that to be 100% guarantee because there were so many companies were refused credit. Because the banks were so scared You've thrown a lifeline and then, you know, we did this for about, there was about nine months of... Constantly being thrown lifelines that then didn't materialise or weren't applicable to you.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“The hardest day was when Boris Johnson announced that all stores would have to close. Retail would have to close. There was no mention at that stage of furlough schemes, of rates holidays, of Know mention of deals to be done with landlords or what the future held. I honestly was in shock that day.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“In the last ten years, you know, five years. That's broadened even further to what we consider to be every woman? Our last campaign, for example, which I was at, our Halloween campaign, we had trans, we had an amputee, we had Slim girls, we had curve girls, we had models, we had customers, involved in this campaign. And that is what every woman is. And that. something I really love. So Yeah, money is nice because it makes us feel secure. We're able to treat ourselves. We're able to do nice things. You know, I feel I've worked really, really hard. And, you know, I feel it's nice. It's nice to have nice things and do nice things. And I feel very privileged. But for me, having that legacy, which is far more important to me. For me, female empowerment is what I stand for and I want to put my stake in the ground and really own it.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“Groundbreaking, it was going to be, you know, I wanted to create an environment that was for women. I could see why I wanted to do that and I wanted women to feel safe. I wanted them to be open. As time has evolved, that passion for doing that has evolved along with so many other things, you know, that to me is what gives me the pleasure more than having nice clothes or whatever, you know, just the financial independence that I've given hundreds of thousands of women. You know, during lockdown, we had women earning £30,000. We were giving out checks of £30,000 a month. Obviously not to everybody, but to our top performers. I mean, it was like, who'd have thought we could be, we would be in a position to do that? I mean, that was fantastic. Sexual empowerment for every woman became something that was really important.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“I mean, obviously financial success is something You know that as a society, I'm not saying as an individual, but as a society, we recognize as one of the elements of success. And, you know, certainly in my... Younger time, that was, you know, the more sales, the more bottom line, all of these things were symbols of success that I recognized. And I started the female empowerment almost from the day I started but didn't realize it. So I didn't realize the relevance of it or the importance of it.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“Yeah, I mean I just don't, I get to hear about, you know, we're small enough that I get to hear about most things. And that's not something I hear about. And if we did, we'd be all over it.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“Yes And again, that was before bullying was a thing. So we have a parent company called Gold Group International, and that person worked in that part of the business. You know, and he wasn't the only person. There were others. And bullying was entertainment. In those days, there wasn't the open Culture that we have in businesses today, people wouldn't speak up. You know, they would assume they're not going to be listened to. But I knew it was going on and I thought this is not This is not how I want the business to be. So that was actually very, very early on.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“And the woman in front of me was doing this. Like, don't calm me down. Don't calm me down. And that's the problem. We need, you know, that's one of. People say it's job done, it is not job done. It really isn't job done.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“You know what I'm going to say I'm at London Bridge, all the city boys are sitting in there, the train is full, and I just come down for Sheffield and just managed to get my connection. I was dressed casually. And I said to this guy, could you move over? Could you just move over, please, so I can sit there? He said, Have you got a first class ticket? And I looked to him and I said You're kidding me, aren't you? He said no, if you got a first class ticket. I said I'm not answering that. And so he reluctantly moved over and I sat down, but he then carried on. And I'm saying, you know, this is sexist. How many other city guys sitting in here, have you asked? Then the guy next to me said, who's on the other side of the aisle, said, just show him your ticket. You know, we just start arguing. Just show him your ticket.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“I was only two then. And my managing director was very tall, although she was a woman, she was very tall. So there is this bias that if you're short and female, that you can't possibly be running the business. But then I still have that now. So a few years ago, I was speaking, I was doing the keynote speak at the retail live show. And I remembered I was interviewing Baroness Neville Rolf on stage about her role in business and some of the challenges that we were experiencing that the industry was experiencing. And I was just walking the boards basically, getting myself comfortable. Some guy came over and he said, I've still got, I've still not got my slides. I'm not looking at him. He said, I'm on in half an hour and I've still not got my. I said I'm speaking. Officers, if that's.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“There's two, as always, there's two answers to this question, if that's okay. The first one is about being There were very few businesswomen. So, about being a woman in business. know that you'd meet somebody at a meeting and they would assume that your colleague if they were a man They would start talking to them, so there was that assumption, and I think there is a possibility that still goes on now. And actually I, as you can tell, I'm quite five foot one. I looked younger than I was at twenty one.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“Very frightening. I just felt I've had to deal with a lot of challenges within the business, a lot of preconceived ideas to me. I felt like I was being bullied and it was actually before bullying was even a thing. But that's how I felt and I felt so strongly about what I wanted to do that nothing was going to stop me. And I actually I did get somebody a security person to meet me at the airport and, you know, that was, but that was about it. That's what I did.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“Oh, sorry. Yes, the bullet and the post, that arrived anonymously, obviously, a week before I was due to fly out to Dublin.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“A writ, yeah. So we were taken to court. We won the court case. We got damages. Because they tried to stop us from opening.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“The Dublin store is now in our top three performing stores, and it's also on the tourist bus rope. Which, you know, because of that story, which. Think for me is great.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“He did interrupt introduction and then he then said, right, we'll get Allen to speak first. And I'm like, gosh, they never told me about this, that Alan's going to be on the show. Alan from the council stood up at the front of the stage and then starts beating his chest, telling everyone why there shouldn't be an Ann Somers store in Dublin. And then, of course, it was my turn. And I just told the story pretty much how I told you about the sales of the parties. First for one woman at the very back at the highest level stood up, and she's pointing down at Allen like this Don't you dare tell us where we can and can't shop? And it was fabulous'cause once one person did it, others did it. And despite us being served a writ on the first day of opening, I”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“I was really nervous about going on the show, but the producer took me out to dinner and said it's going to be great. You know, it's going to be fine. Gave me lots of reassurance. So when I got there and I sat in the green room, Michael Crawford was on before me. And for those that don't know, he was a... A legend, iconic comedian. I could hear him on stage. He was a comedian, so he was telling jokes and the audience were laughing and I'm thinking, my God, what's it going to be like when I go on? So I went on and I sat on the stage. The presenter had a desk. I was like at the headmistress's office, I'm telling you. I sat there and all the audience were... You know, it's a live audience sort of tear shaped”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“Karen couldn't look at me. He sat there without any eye contact at all. Allan sat right next to me right here, telling him every you know they were really good cop bad cop. He's trying to tell me about his sex life and I said to them look you know it's very clear you have your own agenda you're not going to change your mind there's not much point in us carrying on here and Alan said to me his parting words were well, I hope you'll understand that we cannot be held responsible for what might happen to you. which was a very chilling thing to say. And there was loads of negative media because there was all this big hoo-ha-ha about Anne Somers going to O'Connell Street. And I'd never done any media before and I was invited. the late late show which has sort of got a bit of a cult following And”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“So, in fact, it was me. I invited them over to the UK. I just wanted them to see our stores, to see that we weren't trying to shop people, that we were trying to empower people. We were trying to make it comfortable for women, empower women in the bedroom. But despite showing them round and they, in the after, so during the morning, they were shown round by my retail director. In the afternoon, I invited them to a board meeting. And their names were Kieran and Alan.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“And so, you know, it's where there were. You know there was violence and clashes, and the Dublin Corporation, which is the equivalent of our council, in fact they might be called council now. Not emailing me, sending me letters, you know, putting me under pressure not to go ahead, saying that they had another location, backstreet, but I didn't want to be in the back street. I wanted to be accessible”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“Ah God I wanted to open a store in Dublin. The sales per head of parties were higher than they were in the UK. So I knew that there was an appetite. And we'd found this site in O'Connell Street, which admittedly was a bit of a controversial location because it was right opposite the GPO building.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“Wasn't the people, it wasn't if you were, if we wanted to go into a. I mean, I'll give you an example of loads of examples, but, you know, Bromley, we really wanted a presence in Bromley Glade Centre. And I actually remember, you know, I went with the landlords and the centre and they were going, right, well, you know, we could do it. We could do it if we could change the name from Anne Summers. And there was a brand bias. There were many centre management that would say over our dead body”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“Heritage brands like Woolwis, you know, doing things the way they'd always done things. That's why I say the pandemic there were positives because it forced those companies that have done well to do things differently.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“Yeah, and you know, as a woman in business, I was only 21. I was quietly spoken, not how people would expect a business person to be alone, if you like, in the sex industry as it was then. I don't sort of think of it that way now. There was so much negativity. So from business people, I would have comments. I remember one guy owned a chain of estate agents saying to me, this isn't going to work. It's just a fad. Give it two years. You know, and I think people were so used to doing things how they'd always done them. And we know that, don't we? And I'm moving on a few years and it's okay to go off piece again. You know, when you think of”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“Yeah, I agree. I had no experience, but that no experience forced me to rely on feedback from my customers. You know, something we don't always do enough of because I had no choice. And what I saw as a disadvantage actually turned out to be, you know, one of my and the brand's main benefits because that's... In our DNA now that's what we do.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“When we decided to, right, we're ready now to open stores, reopen stores through a female lens. It was like an induction into the brand. And it still is, I think, to a degree.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“And I'd go up there, meet with people that had seen the advert probably about 25 people in the room, talk to them about my idea. Obviously the men I had to ask leave. Some would actually get up and leave themselves. Nothing had been done like this before. And I remember, I still remember having those conversations and I remember one couple, it was two women, wanted to do the parties together. Board housewives living in Chelsea, not the demographic people would necessarily expect. And then all of a sudden people were popping up, groups of people were popping up in different areas. So I recruited the two girls in Chelsea. I recruited the eight women at the party in Thames Meade. Then what I would do is I would advertise in those area concentrate the advertising in those areas. And it really was self-propagating. Then later...”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“And, you know, luckily they agreed to it to invest in some advertising. So I was advertising in the... Evening standard Once a week, and I wasn't allowed to put erotic parties, I had to put exotic, and I couldn't say ladies only because of all the rules. But I used to hold like a seminar once a week at Stran Palace Hotel.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT
“He stood up and he threw his pen down on the table and said, well, this isn't going to work, is it? Women aren't even interested in sex. So I instantly thought, well, actually, this has got a lot more to do about your sex life than it has about my idea.”
2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT