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Jacqueline Gold

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2021-10-04
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2021-10-04
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  1. I just thought women would feel uncomfortable. There'd be other partners' husbands there showing personal product. This isn't going to work. And I think that was actually one of the best decisions I made. So of course, today it's sort of like a female institution. But we had at that time there was, I think, 10% of women going in the stores. And I remember taking this idea to the board walking down this sort of what felt like this long corridor into this room full of all men, all middle aged, all in grey suits, and telling them about this party I'd been to and these parties that I'd held. And we need to do something different. We should do Anne Summer's parties. I had no business experience, by the way, just all from the heart. And I remember One businessman. At the meeting, Ron Coleman, he's dead now, so I can talk about him.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  2. And I remember guests at the party sort of passing the product round like this because obviously it was switched on and they were sort of excited, curious, but incredibly nervous at the same time. Because now, of course, they just want to know what sizes they come in, what speeds they are. It's completely different. But they were having fun. They were enjoying themselves. They were talking about their relationships. You know, they were just being open and relaxed and candid and I just thought this is something completely different. I've never seen anything like this. You don't even'm magazines aren't this candid. It was that point I thought if this go forward with this, it's going to be for women only. You know, you're just not going to get that same atmosphere with men and also a mixed group.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  3. rest on top of my head and I was sort of thinking this is not how I imagine my career starting but it's it's an interesting story and it was women at the party sort of knew I worked at Anne Summerson said look why don't you do Anne Summers parties we want to we'd love to be able to spice up our sex lives but we're we're too embarrassed to go into a sex shop And I thought actually this is quite a good idea. So I got some of the toys and lingerie from our Tottenham Court Roadstore we had at the time. I held a few parties myself.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  4. I worked at Anne Summers, which was my father's business at the time, and they were, he had sex shops and a mail order business, which was like literally tearing a coupon out of a magazine and posting off what you wanted. I was only working there for work experience and I was invited to a Tupperware. Well, it wasn't Tupperware, it was Pippa D, but it was sort of like Tupperware style party. And it was clothes. And it was in a council flat in southeast London in Thamesmead. And I remember driving there in my mustard coloured mini. Just these two women invited me. They knew what I did and I was just a guest. And they were showing around the clothes. And then somebody got, I do remember actually having to draw a picture of my husband's meat and tooth veg on a piece of paper.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  5. So I was working at Roal Dalton. I had no business experience. I had retail experience, but it wasn't. Knowledge is a fantastic brand, but it was too quiet, and I wanted a much buzzier environment. They offered me management, but I, you know, it wasn't really what I wanted to do. So I was creative as well. So I wanted, I guess there was that creativity. And I.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  6. All the supermarkets sold out of pasta, and we were pushing pasta and toilet rolls. We were pushing our penis pasta, which is pasta shaped like penis.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  7. It was incredible, actually, and a yes, we all worked really hard everybody worked so hard. But they achieved things I never thought we as a business could achieve. I mean our sales ambassadors, you know, went from four thousand to twenty thousand in three months. Because we were doing a fantastic job, I mean, you may say differently, but I think we were doing a fantastic job on social engaging with our customers and, you know, keeping the conversations going and being relevant in what was going on. And you won't be surprised that we completely sold out of Penis Pasta.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  8. Suddenly be told that all of your stores are had to be closed. I mean, I can never forget that moment. It was heartbreaking, actually, because it was like my baby, you know, to suddenly be told that was incredible. And then, of course, you're thinking, how am I going to tell my teams? We value our people so much. And this was how we're going to talk them through the plan. Because we had to make difficult decisions. We had to let people go. But bringing those people on that really difficult journey was so important. Talking to them regularly, reassuring them, telling them what our plans were, how we were going to get through this.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  9. That feeling of lacking in confidence and being so painfully shy, I just wanted to empower her as much as I possibly can. So it was just a little thing I used to do. I think... The pandemic is a really good example. I mean, I remember, I mean, at our peak, we had 146 stores, you know, over the years, obviously, more people are going online. We've reduced our store portfolio. And then, of course, the pandemic. Anyone having leases had to negotiate with their landlords. And, you know, we had...

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  10. Oh gosh, there's a few answers to that. First, in my personal life, the first thing that comes to mind is my daughter, so when she was in junior school, every morning without fail. As she left, my husband would take her to school, and I would say I can, and she would shout back I know I can. So we did that every morning. And I didn't want her to grow up having the

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  11. And I think that has a lot to do with my outlook on life. And that's the learning. You know, when nobody wants to wish this serious illnesses or life-threatening illnesses on ourselves, but for me, I have to find the opportunity in that. Well, where's the good thing? Where's the opportunity? Well, it has made me live a much healthier life. You know, I do appreciate things so much more. You know, I am a different person. you know, my priorities have changed. I love the female empowerment side of what I do and I want to invest more time in that. I think this is far more important to me. And I think finding your passion is so... So vital whether you are going through health issues or not in everything that you do.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  12. Because it's now gone from stage two to stage four, which was, you know, which was devastating to hear. And of course, I immediately said to him, well, you know, what are the chances of it being cured? I know you're saying it's not curable, but we've all heard of people, oh yes, but, you know, that's 00.1%. And my attitude is, well, if anyone's going to be that 0.1% is going to be me I have to think like that. That's what helps. Drive me forward and get me out of these situations. If I could have been that 0.1% where it went wrong, I can be that 0.1% where it goes brilliant. And actually, I'm right now in what they call excellent remission. So, you know, I'm still have ambitions for more, but I am feeling blessed at where I am.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  13. And when I had my next scan in the January, it had gone. It wasn't on the scan. I then had an operation in the... In the July, I think it was a lumppectomy. And I was told I was all clear and that there was a one 0.1% chance it would come back because I'd had such a good response to treatment. Unfortunately I was in that point one per cent and it did return a couple of years later and I had a mistake to me. And when I spoke to the consultant, he said, it's not curable, but it is treatable.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  14. I think that's true. I think I am a resilient person. I think for me The battle is won before the war has even started. So, for example, the I was diagnosed in twenty sixteen with breast cancer. I remember my husband and my sister when they were first told the news I could tell they'd been crying and I'm saying come on guys, you know, I need your support here. We need to put a strategy together. We've got to put a plan together because that is how, that's my mindset. My mindset has always been that way. There's got to be a solution to this. You know, there's got to be something better that can come from this. It was a brutal journey There is no doubt about that. But I remember saying things to myself like when I have my next scan, the cancer's going to be gone.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  15. I really agree with that. I really agree with that, and I think that I just think there should be more emphasis in schools. We should be talking about consent more. Interestingly, when I did this project, I met a trans man. And he was telling me that when he was a woman he experienced certain attention and unwanted attention and obviously saw it from a female point of view and then when he transitioned to a man he was just blown away by some of the things that he was hearing from a man's point of view. So yeah, that was quite enlightening and interesting.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  16. Absolutely. I think there still are challenges I don't think this is a problem that's gone away just because we're all more vocal. I did a project recently and just going off piece for a moment I was quite surprised about consent and I did a workshop on consent and There's a lot that we don't know, we don't realize. And I did a piece around talking to university students and Some girls go to university expecting to be assaulted, so I do still think there is a lot more education that's needed. And maybe that's because I'm the mum of a 12 year old daughter, so things like that sort of resonate with me more.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  17. And the doctor said to me, okay, do you want me to get social services involved? I went, oh no, no, no, no, because, you know, as a child, you think you're going to be in trouble, you think you're going to be taken away from your mum. And she said, okay, that was it. I mean, oh hell would kick loose if that happened today.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  18. Yeah, I mean, I was very fortunate. I think I had it for about three months and then it stopped. So I was very lucky. I mean, some people have to live with it. But mine was definitely brought on by That awful experience, and obviously the abuse I did. I mean, I had severe, sorry to be graphic, but severe constipation. That I look back and I think was Know brought on by my own trying to be in control behavior just remembered as you said that I remember going to the doctors about it and blurting out to the doctor what was going on at home. The doctor, and I said, and I'm really worried because I've got a younger sister

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  19. Oh, so Tinnitus is when you get the ringing in the ears. But actually, I just had this marching, it was a constant marching, and it doesn't stop.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  20. So interesting you say that because I have A stalker and his mother many years ago, many years ago, and the impact was tinnitus, I had tinnitus. Yeah and all through the because they caught them, it was went to trial they were found guilty. I mean it's a crazy story. It's a crazy story.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  21. More hours over time. And actually, it compromised my schooling because I. I didn't really invest in my schooling, I just wanted to work, so I didn't go to college or university or Anything that I expect my daughter will probably do now.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  22. Absolutely and of course there weren't the rules then you know I was working at 14 years old I worked in a bar at Big Inhill Airfield I did waitressing I worked in a hairdressing salon so yeah that was a release

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  23. But she seemed to accept things that were traditional. So going to work was something Getting a Saturday job is something that people do that was okay. So I couldn't get a bus into Bromley to meet up with friends, but I could get a bus into Westram to go and work at the spinning wheel as a waitress

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  24. So freedom. I mean, well, first of all, I can't tell you the countless times I'd asked her if I could go to a sleepover or party or just things that normal kids do. And it was always no. And there was another sort of form of abuse was this her and her husband had her new husband, had this task maskmaster approach to everything they did. And it was, you know, there was no end to it. It's never like you could ever finish the tasks. And they were... Like digging the garden, it weren't like cleaning the kitchen, they were like digging the garden, bringing logs up. You know, it was very, it was manual labor for my sister as well. And it was like these jobs will never get done, so we'll never be able to go out. I was a bit like Cinderella, as I'm telling the story. It sounds a bit like that.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  25. Yeah, it's forcing you to step outside your comfort zone. We all know Anyone that's successful knows that when you do, great things happen

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  26. Once you get out there and you've got that first sentence out the way, I do think it changes you. And That's what it did for me. So I am a great believer that courage comes first and I've always had a lot of courage. And I think if you have the courage, eventually the confidence will come.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  27. Anne Summers, yes. And I held this conference at the Grand Hotel in Brighton. And I thought it was a great idea when I planned it because the whole idea is to engage with your teams and tell them about what you're doing and what your mission is and get everybody involved and on the journey And it was sort of a few hours before I was going on stage. I was thinking, oh my God, what am I doing? Because this was like horror to me. I had no experience and I was, you know, absolutely terrified But if you're talking about something that you are passionate about, I think it changes it. It's not the same as doing a best man speech or... You know, getting up at school and doing your first speech when you're talking about something that you really care about and that you live and breathe.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  28. Well, I think there's a few things around this because I don't think this is exclusive to me. I think a lot of women especially experience this. I think, well, first of all, I might be wrong, but I don't think we're born shy. I think it's our situational environment that creates that. And secondly, you can be shy but still have fire in your belly, which is what I had. You know, I had that ambition and that burning desire to When you have that passion, you have to release it. You can't keep it. Inside just because you're shy. And I think there were many things that I did. You know, I remember in my very early 20s holding a conference, my first conference for my army of sales ambassadors, which I had about 500 in my first year.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  29. So I know what I've done has been culture changing. And I'm super proud of that. I really am. And anybody that's listening that is 25 will not know the crusade that I've been on. For the last forty years I mean it's you just wouldn't believe that you know what you couldn't do and what you what you couldn't do then what you can do now and the changes and attitudes of you know the generations of today compared to the generations then

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  30. As a person, I have to take positives from anything negative that happens to me, and everything that I've been through, that for me is how I survive. That's for me how I Better my life, how I go on to better things. And, you know, I turn my focus to work and to ambition and being curious and learning different things and then just seeing this opportunity, which actually turned out to be... A great opportunity to empower women. You know, a lot of people are, well, gosh, you went through that abuse. Why would you go into something like this? But There was an opportunity there and fast forward, I mean I'm 61 now, I was 21 when I started. So fast forward 40 years You say all the right things.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  31. Yeah. So for me the best way to handle this was to Help him not lose face or not feel bad. And he just He didn't really say anything. He just shrugged. And that was it. It was as easy as that and it never happened again. I didn't When I look back, or if I was talking to my You know, young self now I didn't realise you know that I could stand up to him and that I was perhaps more powerful than I realized. I'm disappointed as an adult that I felt I had to approach it in the way I did. But then I forget that I am an adult. I was a child then. I was incredibly brave. I could have done nothing. And I was able to bring it to an end. Know, whilst it's very difficult to forgive somebody that has put you through that much pain and trauma in your life.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  32. Girls. I think girls are brought up to be helpful and to please people please. And this is, you know, I'm sure we're coming onto empowerment, but that was the, you know, that was the problem. I was brought up to be well behaved and to be a people pleaser and take John up a cup of tea. And he likes you. And all this type of...

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  33. Yeah Gosh, it's it is hard Going back and remembering Those periods in time that you just want to park away. I was fifteen. I'd be trying to plan how I was going to do this for some time. But obviously you lacked the courage. You know, I was a very young 15-year-old as well. I didn't want to you know generate anger I mean he was the rouse that my mother used to have the coercive control that I witnessed Made me want to make this as. You know, easy as possible. So in my childish way, I decided to Tell him it wasn't fair on So it was I was trying to, I mean, is this something we do as

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  34. And actually, I've experienced adversity throughout my life. I've been quite unfortunate, you know, in that way. I lost my son when he was six years old. I was poisoned by my nanny. I've had a bullet through the post. So I've had a number of challenges subsequently to the childhood experience. But certainly just going back to that, the childhood experience did... I believe, shape who I am today, I think it drove me to want to go out and work hard, have that financial independence. You know, I was always curious, always talking to people, always looking for... Inspiration, I guess.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  35. Well, we have spoken about it, but I don't think she wants to she just doesn't want to talk about her experience. Which is, you know, I respect that. And, you know, Everybody deals with adversity in different ways. And you know, no matter how successful somebody is or privileged they may be, You know, it doesn't change, you know, the Challenges that we might experience along the way, and everybody deals with them in different ways, and for me, it was so important to me not to feel like a victim. I didn't want to feel like a victim. I hate the word. And that's not to say You know that other people handle it wrong. It's just for me. I just wanted to I suppose gain something from that bad experience, you know, whether it be proof that I can

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  36. I'm not saying she wasn't, but because we haven't spoken about it. But I think she's less likely to have been a target of abuse than I was.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  37. Yes, I think Vinessa was also a bit more outspoken than me, and I think that as a child, maybe it was because of the way my mother was and the fact that, you know, for my first... Seven years of life I was an only child and I don't know but I was very I was very shy and I remember my mother used to if we went on a beach holiday she used to draw a circle in the sand put me in the middle and I wasn't allowed outside that circle So I never really had opportunities to make friends with other children and engage with adults. I always felt quite lonely bizarrely, whereas I think the second child always, you know, has it easier, in my opinion, as I keep reminding my sister. And so, you know, she just was that much more confident, that much more outspoken. I don't think she was ever, you know, likely to be a target.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  38. Have yeah, she's seven years younger than me, fantastic was businesswoman, great people person, and somebody who really, you know, I admire her so much, Vanessa, we have a great relationship and she's funny and engaging. Yeah, I mean, she's my best friend.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  39. No, I mean, I think that my grandmother was lovely. My grandfather was an authoritarian. You know Her sister grew You know perfectly well, but she was very insecure. Beautiful woman, you know, very elegant, but You're just scared of life.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  40. I didn't ask her, but there were many occasions when I called out for help. And a couple of occasions that she either witnessed or overheard me telling someone, you know, I was told off for telling lies. Even my aunt has later told me that she saw something going on. She told my mum about it, who played it down. So there were lots of situations where it was clear to me that she would have known.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  41. And I remember hearing her say, yes, I know he's a bastard, but I don't want to be on my own. It was just a toxic, you know, a toxic relationship, a toxic environment. And, you know, I have forgiven her But I feel very sad for her and the life that she lived.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  42. Mean I've tried to rationalize this myself numerous times because she was She was quite ill in her later years, so I didn't challenge her. I just felt she was, and even in her earlier years I just felt I always felt she was very vulnerable herself. You know just she once said to me if I could live in the middle of a field with no one around me I'd be happy so she herself wanted to be protected in one sense you know she she wouldn't even let my sister and I play in the front garden in case we were kidnapped I mean it was you know totally irrational and yet Stayed with a man. I remember overhearing her in a phone conversation with her sister after he'd returned after a year's break.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  43. she was quite a complicated woman, and you know we were in a Pretty tough situation, so for me later in life, In fact, I say later in life, I probably was about 15, finding financial independence was really important to me because that was my escape.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  44. Yes, I can. I had a really unconventional and challenging childhood. My parents split up when I was 12. My sister was a lot younger than me. She was seven years younger than me. So it didn't impact her in the same way as it impacted me. Um I've found it was quite traumatic Actually stayed down a year at school because of the impact it had on me and at the same time my mother moved in with her boyfriend. Who sexually abused me between the age of 12 and 15? And that combined with a mother who was overprotected. Wouldn't let me or my sister just do anything and play in the normal way. You know, we weren't allowed to go to sleepovers or parties or anything like that. But then when it came to this abuse, which I believe she knew about, you know, we were left in the most vulnerable situations.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  45. Yeah, gosh, it is hard. I was diagnosed with breast cancer. When I spoke to the consultant, he said, it's not curable, but it is treatable.

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT

  46. I know what I've done has been culture changing, and I'm super proud of that. All hell would kick loose if that happened today. I was poisoned by my nanny, I've had a bullet through the post. It was so important to me not to feel like a victim. You know, anybody that's listening will not know the crusade that I've been on

    2021-10-04 · The Diary of a CEO · Ann Summers CEO: The Heartbreaking Story Of One Of Britain’s Richest Women: Jacqueline Gold CBE · IDENTIFIED FROM THE TRANSCRIPT