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Kim Malone Scott

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2017-04-03
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2017-04-03
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  1. Okay, we got a delightful conversation. Super short. First Make sure that you go in humbly, that you're open to being wrong. When you go in to solicit feedback, ask your question, shut your mouth, count to six in your head. I just made it to two. Six is a really long time. Almost nobody can endure that much silence. They will tell you something. And third, to encourage feedback between people. When somebody comes to you bitching about somebody else, griping about somebody else, don't listen to it. Say, did you go talk to that person? You feel like you're being empathetic to listen. You're not. You're stirring the political pot. Push people to go talk to each other directly. So those are my three parting pieces of advice.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  2. Pay the price, yeah, yeah, should definitely pay the price. I think there's another thing where there are a few really bad actors. And one guy who does this stuff to 50 women. And then the other men just can't even imagine that this stuff is happening to the women. It's inconceivable to them.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  3. See, I feel like someone has to pay somewhere because that's the only way when there's a cost on both sides. Like Susan Fowler is going to pay a sheet. She's been getting a lot of horrible emails, a lot of, you know what I mean? Yeah, the victim.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  4. I did talk to because I did sort of feel like I owed it to the women that were staying at this, and I was super clear. I was radically candid in that private conversation with him. And I think he did, you know, I don't think I'd change his personality, but I think he got it a little bit. So I think that's part, I think that's part of the problem is like if I could have had If I could have had a conversation with him that wasn't going to get legal, that wasn't going to blow up in some massively public way, but that could have changed the situation. I mean, that was kind of what I was shooting for in the parting of ways conversation. So I think that's another part of that.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  5. Yeah, it was a massive compromise. So you're right about that. I'm not saying that I did the right thing, but I think that's part of the reason. I didn't really, did I really want to ruin his career over this? Maybe I should have wanted to, but I didn't really want to ruin his career. That's why it happens. I did talk to him.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  6. Yeah, they keep going. And now my daughter's going to suffer for them if I don't, you know. And my son, too, frankly, like he's one of those good guys I'm sure we'll never do this stuff. So I think that's part of the problem. But I also think that the stories are Often more nuanced. Like this guy with a competence psychability thing, I would even, despite as furious I was at him at the moment, like if I look back overall, he did more good than harm to me in my career. It was not 100% a bad situation. It was like maybe 60% bad situation. But that's a massive income.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  7. I didn't want these incidents to define me. And early in my career, I think it was more justifiable. I think the later, the less I have to risk, the less justifiable it is not to come forward about this stuff. So I think you don't want these things to define you. You also, the things can become so time consuming. And I just...

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  8. Turn left and ask, it's really interesting. So why didn't you pay attention to that? So why didn't I pay the price? So maybe I should, I almost certainly should. It's not too late. I still can tell the stories. So part of the problem for me was that one...

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  9. All over the place. But I'm just saying here No, no, but what I'm saying is what's interesting about the Uber thing is every woman I know has a story, and so many lovely men were like, I can't believe that. They couldn't believe it. You can't believe it.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  10. Not just in Silicon Valley. Yeah, all over the place. But I'm just saying here. I don't think it's worse here. No, no, but what I'm saying is

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  11. Was upset that my jeans weren't tight enough and bought me really tight jeans. Like, you can't make it up. And like a shirt that showed my bra if I moved the wrong way. And then anyway, there's more to the story. So why...

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  12. Pulls me into his office, and he's like, Have you heard of the competence likability literature? And actually hadn't at this point. Cheryl hadn't really lean in. And he points out that it's Valentine's Day. You can't make this up. He points out that my colleagues don't like me because I'm too competent. And then he explains the competence. And so he explains the bias. And I'm thinking, oh, this explains a lot that's happened in my he's going to do something about it. I'm like feeling more and more grateful to this man as he's explaining this to me. And then he ends by saying, so could you be more likable, please? And I'm like, fuck you. You know, it's not my most likable moment. And I was lucky at that point because I had other options. And so I threw my helmet at the window and quit. But why didn't I, and there's more to this story.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  13. So there's a bunch of reasons why people don't ask and why people don't tell. It's always easiest for me to tell stories about myself because then I'm sure I know the facts, relatively sure. Maybe you'll challenge me on those. But I think about stuff that has happened to me in various jobs that I've had and why I didn't come. So and so grabs my ass, or which happened, or a boss I had very early in my career who really awful stuff. And so why didn't I tell the, like I could list actually, a bunch of stuff that happened pretty much in every job. I had another boss who

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  14. Well, it was interesting. Talk about that. Why do people, and especially around issues of sexual harassment or difficult behavior or bad job performance, they pretend like everything's great. It's the old I'm leaving for personal reasons to spend more time with my family and that kind of stuff. And it's interesting because another guy who just left Uber gave me a statement that was just like, I fucking hate him. I just hate him. Yeah. They're just awful. You know, he did, my values are different than their values. And I'm like, okay, you're not an asshole. So let's assume they are. So it was like, it was really people were like, I can't believe he said that. I said, well.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  15. And one of the interesting parts was Uber when I called to tell them about the problem or the issue. They didn't know. They didn't know. And I said, well, I didn't you know? Didn't you do any checking? And they were like, well, we didn't know. They didn't tell us. We didn't know. And I said, well, why do I know? And they're like, well, you know everything. And I'm like, no, you have like dozens of people. You're one person. Right. I was like in dozens of recruiters and everything else. And it wasn't difficult to find out either. It wasn't tremendously difficult to find out.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  16. You can look it up on Recode. Sorry. Yeah, why do people say what happens? This is an executive who was at Uber of Engineering and declined to tell Uber that he had been under a sexual harassment investigation. He forgot in the middle of a sexual harassment scandal. Yes, Google Let him go without saying. There was a more complicated reason for that. Yes, everybody kept quiet. It was really interesting, except not everybody, because you found out, I found out, right? I mean, a lot of people knew, and then a lot of people were angry that someone got to leave without it being said. And so It was sort of covering it up let's let them go quietly. But the fact of the matter is they did have to go, so that was a good thing. But at the same time, they got to go quietly. So a lot of people... Right. So it was interesting that.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  17. Have to be very powerful. But it was interesting. I was sort of like, wow, and it just took one second to get them back to normal. But I think definitely wealth and... Make a Mark Zuckerberg actually has handled it really well. I find him to be similar to when he was. Okay, one more question.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  18. But there's plenty of people. I had encountered today with someone very well known and very famous on email. We had a back and forth on Twitter and then he wrote me really a rude email. Learn more before you tweet something like something, but like in an asshole, which is a really asshole node. And I wrote back I go back, I know you can boss around your fucking minions, but I'm not one of them, so don't speak to me like that again. I was not saying, like I can say whatever I want. Yeah, exactly. You think you are anymore, but it was, and I'd known him when he was super nothing. And it was really interesting. And he wrote back, he goes, oh my God, I'm so sorry. And it was really interesting.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  19. Feel like you're really smart, right? But I don't think I do think there's still a pretty strong culture of debate and disagreement. And so there's not that many, I mean, there are some people, I guess, getting, as you say, looked up and down all day long, but there's plenty of people who open themselves up to, yeah, hey, my husband works there.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  20. Yeah, in general, we have a wealth and intelligence obsession problem in Silicon Valley. It's not unique to Google, I think. It does work.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  21. Mediocrity. I would disagree with you. I would say they have that. I think one of the problems is wealth, too. You know what I mean? People get wealthy. They think they're the smartest people on the planet. People I used to know before they were wealthy now are 100% right and it's much harder to do.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  22. Yeah, I mean, I think it has changed since it's gotten bigger, but it's, I would say, Google's done a pretty good job sort of fighting off the gravitational pull of organizational mediocrity.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  23. There was a very strong speak truth to power culture there that really helped people just move forward. And there was a lot of celebration of mistakes. It was really the safest place to make a big mistake I've ever seen.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  24. So, I think that the key at Google was that there was this very strong bias to yes. So you did not have to go around asking for permission to do things. You just could start doing them and announce that you were doing them. And then the onus was on the naysayers to stop you. And this was really, I think this was pretty conscious. There was at one point Marissa Mayer when she was still there said the goalies have gotten too good. Like it was too easy to block things and too hard to make things happen. And this was still pretty early in Google's. This was pre-IPO. And so they started making changes and allowing people to just, engineers could do X% experiments. They could just do them. They didn't have to ask for permission. And I think also, Eric, one of the things I liked a lot about Eric was he really encouraged people to be loud.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  25. Kim, you said that Google was a fast-moving consensus-driven company, and generally speaking, we think of dictatorship as fast-moving. And so probably we're mostly focused on trying to build these more consensus organizations. You said you didn't think that it was possible, but Google made it happen. How did they make it happen? What did makes that possible?

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  26. No, no, look, honestly, the individual differences, I think, are actually much bigger than the cultural differences. And so even if you're in Tel Aviv, you may be managing a very sensitive Israeli and you've got to make sure.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  27. Or move to New York, yeah, exactly. That's what I was going to say. When I moved from New York to California, somebody sent me a map of the United States, and the guy in New York was saying, fuck you and thinking, have a nice day. And the guy in California was saying, have a nice day and thinking, fuck you. And I was like, ah, that explains so much about my first three months in California. But not everybody.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  28. So I mean at its core radical candor is about love and truth, right? These are universal human things. But it gets perceived. It's interpersonally relative. So if Cheryl were talking to somebody else on her team, not me, she wouldn't have had to say you sound stupid, but she had to say that to get through to me. Again, it gets measured at the other person's ear, which is why it's so important to do it in person, because most of communication is actually

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  29. So, how do we make Australians not seem rude? You know, when I was just in Australia and they kept saying things, they go, I'm not being rude, but I'm like, no, you're being rude, but it's all right. I prefaced it a lot with that Yeah, like trying to be rude. Trying real hard to do that, but

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  30. Here I noticed the second I started working people were like wow, you're really negative and my concerns around attention. How do you continue to make my true self, my authentic self is to be honest, but how do you do that without being perceived as that when you're not?

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  31. It is, no, this is astonishing. This is truly astonishing how radical candor gets measured not at your mouth. At the other person's ear. So, Cheryl could see that she was saying it, and I was blowing her. This guy was blowing. Yeah, there was a guy who worked for me once, and he kept making a mistake, he kept kind of shooting himself in the foot on a regular basis. And I really cared about this guy a lot. I liked him a lot. And I remember, I'll never forget it. It was a terrible moment. I went into this conversation with this guy, and I thought if he's not crying by the end of this meeting, I have not succeeded in getting through to him. And he was crying by the end of the, but he got it and he fixed it and we're still...

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  32. Yeah, no, and I was like, what do you feel I've been here? I've worked really hard. I said, you've worked really badly here. I don't care if you worked hard, you've done it badly. And so it was, you went on, and it was so long. I finally went, you know what? The last 15 minutes were about me preparing to fire you, and I'm actually just setting up the legal precedent to do so. So just be clear in three months you'll be fired. It'll just sound like setting it up for you.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  33. Yeah, no, I know that. So what about when feedback isn't welcome? I had an employee who I wanted to fire really. Why didn't you just fire the? Well, you have to process. And so I was giving feedback that was largely negative about smelling, about reporting, all kinds of stuff. And at the end, it was really negative. There was nothing positive. Like, this is fun. This is wrong. This is wrong. This is something. But there were very clear examples of problems. At the end, he was okay, thank you. That was really helpful. And I go, okay, good. And he goes. And I've been thinking about, I've been here for a while, I think I deserve a raise. And I was like, what? Anyways, I think I just never read it. He's like, what in the last 15 minutes that I've been saying to you? I'm shocked this.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  34. Sometimes they do, sometimes they don't. More often than not, they're going to get defensive. I didn't want to hear that I sounded stupid when I said every third word. Yeah, that's why I was like, just stop telling me this, you know?

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  35. Of course, you can give bad feedback. I mean, all the women who get feedback that they're too abrasive, they're getting bullshit feedback. You're going to get bad feedback and you're going to give some bad feedback. And that's okay. The whole point is that we're all wrong all the time. And the reason why feedback is useful and feedback on feedback is useful is because it's really hard psychologically for any human being to see in the moment when they're making a mistake, when they're wrong. We rely on each other to

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  36. But you want to help them diagnose why they're not selling the cars at a good price, right? And I think that just starting with what you do see as objectively as possible, what I see is that your prices are four percent below the average or whatever. And then ask them why they think. It might be. Say I see a problem. I'm here to help you fix the problem. I don't know. It's okay. The whole radical candor is a gift in two ways. It's either a gift because you're helping somebody fix a problem or because you're wrong and it's not a problem. And so you don't have to be right when you're giving feedback. You just have to say, here's what I see. What do you see?

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  37. Really, how do you? It's hard. I feel your pain. And I think a big part of the reason why people often don't give feedback is because they can't diagnose exactly what the problem is, but they know there's a problem, but you don't really want to go to somebody and say something's not quite right, but I'm not sure.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  38. Thank you guys both for this. I think I'm reasonably empathetic. I think I deliver feedback okay. But maybe it's a question for both of you. I don't think I'm great at identifying someone's flaws or what needs to be fixed. I think you're good at

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  39. It's about relationships, really. I tried to write this book so that it would feel more like a book of short stories than your typical management book because management is all about relationships. And there's a very specific kind of relationship between boss and employee. And it's a new relationship. I mean, for most of human history, the great collaborative feats Long to be bureaucrats. And so now we've got to replace bureaucracy with a real human relationship. But it's a new kind of relationship. So that's why I focused on it on management. But radical candor applies to child rearing. It applies to romance. It applies to marriage. It applies to any human relationship, I think.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  40. And as an owner of a small bookstore, you would tell me to file this in a management section. This is a management book. As you're writing it, how much of it were you thinking, oh, is this a personal relationships management? This is parents.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  41. That's number one. Number two is you got to embrace the discomfort. These were words of wisdom from Andy Grove because you really want, you've got to drag the truth out of people. They do not want to tell you what they really think. So you've got to make it more uncomfortable for them to say nothing than to say something. And then you've got to listen with the intent to understand, not to respond, right? You can't get defensive. And then you have to reward the truth. If somebody tells you you stink, buy a stick of deodorant, use it, tell them you bought it, tell them you're using it. Ask them if it's helping.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  42. That you feel comfortable asking and then asking again. So, one that I used to like was, is there anything I could do or stop doing that would make it easier to work with me? I was talking recently to Krista Quarles who said, that's a ridiculous question. I could never say that. What I always say to people is, tell me why I'm smoking crack. So whatever it is that works for you, like it doesn't matter what the question is, just come up with a question that you're comfortable asking.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  43. Yeah, so I think that if you feel like your boss, no matter what your boss is, Baboon or man or woman or something else, if you feel like your boss is pulling their punches, you got to ask them for it. And you've got to just call them out on it. You've got to say, the thing that you can do for me that would be more helpful than anything else is to tell me where I'm screwing up. So I would have four pieces of advice for soliciting feedback. The first is come up with a go-to question because it's awkward to ask for feedback. Nobody really wants to give you. People hate to give feedback. Nobody wants to give you feedback. And so when you ask somebody for feedback, the most common thing you'll hear is, oh, everything's fine, right? And you can't let that stand. So you've got to come up with a question.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  44. A lot about how taking feedback being men versus women. What if you are a woman working for a woman and you want to be getting that can of feedback and who says that they're worried about hurting your feelings and then vice versa you're giving feedback to another person?

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  45. Yeah, it does. I was recently someone was asking me about mayoral stuff that I was thinking of, and he was like, I want to give you money. And I said, and he was one of those libertarians, which I just can't stand. And I said, you want to give me money? I'm not collecting money or anything like that. And they said, I hate every single one of your political stances. And I think you're an appalling, selfish prick. And he's like, I still want to give you money. And I thought, oh my God. Wow. There's something wrong with that.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  46. And so, and then he goes to the bathroom, and so I take his bags and I throw them in the hall and I shut the door and lock it. And then the next morning, I know I'm going to have to confront the guy. And I'm sort of panicked because, as I mentioned, I was raised in the south. I was not told never to do something like that. And I thought the guy was going to, I thought something terrible. I don't know what I thought was going to happen. I thought something terrible was going to happen. And instead, he raced up to me and apologized. I was like, whoa, you know, you mean you can stand up to somebody? And they apologized to you for that? This guy didn't apologize, it sounds like. But sometimes it does happen.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  47. Yeah, yeah, we warm coat down that road. That's another long story. And so I'm on a train from Moscow to St. Petersburg. And at this time, you could buy all four tickets because I didn't want to sleep with a strange man. It's an overnight train. And so I bought all four tickets so that I wouldn't have to sleep with a strange man. And this strange man barges in and says, you can't do that. Which means like, yeah, little girl. Not just girl, but little girl.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  48. Kept trying to, and then he's like, So used to it, it seems, normal was normal. And the amazing thing about standing up to people is that often they actually appreciate it. I'll never forget when I started my career in Russia and doing diamond cutting. And I was on a train.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  49. He was like, oh, you have a sense of humor. I know. And I was like, You're just a jackass of what you are. And so we went back and forth. I said, What you said is rude, and everyone thinks that, no one's saying it, but I'm like articulating the entire crowd's feelings on you right now. And I wouldn't let him off. It's good. And then he's like, I'm sorry. I'm like, you're not sorry. Don't even bother. So it went on like that. And later, she divorced him. Thank God. And she came up and thanked me. She said, thank you for saying that because I was getting used to it. You could see it in the workplace. I was so used to it. It seemed normal. Right. Which was really interesting.

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT

  50. It's not okay. You can't have your husband talk to you like that. You're like successful. And I turned to him, I said, if I had a hot, rich wife like yours, I would not speak to her that way. I would talk to her like, wow, she's fantastic. And it was fascinating that everyone didn't want me to say that. You know what I mean?

    2017-04-03 · Decoder with Nilay Patel · Recode Decode: Kim Malone Scott, author, ‘Radical Candor’ · IDENTIFIED FROM THE TRANSCRIPT